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Loan Officer Leadership

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Rating
★★★★★
4.9
from
222 reviews
This podcast has
415 episodes
Language
English
Publisher
Steve Kyles
Explicit
No
Date created
2015/07/10
Latest episode
2026/10/20
Average duration
17 min.
Release period
7 days

Description

The Loan Officer Leadership Podcast is designed to help mortgage professionals grow their production, strengthen their leadership, and build a predictable mortgage business. Hosted by nationally recognized mortgage leader Steve Kyles, the show delivers practical strategies, loan officer coaching insights, and proven systems used by top-producing loan officers nationwide. With more than two decades in the mortgage industry, Steve Kyles has helped thousands of families finance homes while building and leading multiple mortgage teams that have surpassed $100 million in annual production. . Each episode focuses on the real disciplines that drive consistent results in today’s mortgage market. Topics include loan officer coaching, mortgage sales strategies, referral-based marketing, database growth, leadership development, and the systems top producers use to consistently close more loans. If you are a loan officer looking for mortgage coaching, loan officer training, and practical strategies to grow your production, this podcast will give you the leadership, structure, and execution strategies needed to succeed in today’s mortgage industry. New episodes released weekly. Join the Loan Officer Leadership community and get the Weekly Sales Playbook for loan officers delivered directly to your inbox. Get the Weekly Playbook at https://loanofficerleadership.com

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Check latest episodes from Loan Officer Leadership podcast


518. Want to Close More Loans? Stop Starting Something New.
2026/10/20
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  If you want to double your production, your first instinct might be to find a new lead source, launch another marketing campaign, or build a new referral strategy. But what if the fastest path to more closings is already working in your business? In this episode, Steve explains why chasing something new can actually slow your growth. He shares how to identify where your last 20 to 30 loans came from, double down on your strongest referral sources, and use AI to identify the agents and relationships with the greatest opportunity. You'll learn why new doesn't always mean progress, how to focus on the relationships closest to the money, and why doing more of what's already working could help you grow faster without adding more hours to your week. Want help mapping out your next 12 months? Visit loanofficerleadership.com and click Book a Call with Steve to book a complimentary 30-minute conversation with Steve to build your plan for the year ahead. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
517. You Don’t Have a Discipline Problem. You Need a Better Way.
2026/10/13
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  What if the reason you're not growing your business has nothing to do with discipline? In this episode, Steve shares a conversation with a successful loan officer who believed his lack of discipline was costing him three additional closings a month. But instead of telling him to work harder, make more calls, or push through, Steve helped him see a much simpler solution. You'll learn why delegation, leverage, and a few small changes can help you close the gap between where you are and what you're capable of producing. Steve also shares how he's using team members to reconnect with past clients, generate referrals, and create consistent opportunities without adding more to his own calendar. The goal isn't to do everything yourself. It's to make sure the right things get done. Ready to map out your next level of production? Visit MapYourNextYear.com to schedule a call with Steve and explore how to build a more predictable business. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
516. How I’m Using AI to Turn Google Reviews Into More Business
2026/09/22
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  What if a simple Google review strategy could help more borrowers find you before they ever talk to another lender? In this episode, Steve shares a real example of a borrower who found him through ChatGPT, completed an application, and ultimately closed a loan that generated $5,500 in revenue. That experience led Steve to rethink how he collects Google reviews and how AI can make the entire process dramatically easier.  You’ll hear how he’s asking clients and agents for reviews at the right moment, getting them to include specific loan types and locations, and using AI to reconcile past closings against existing reviews and personalize the outreach. What could have taken 20+ hours of manual work can now be handled in a fraction of the time. This isn’t just about getting more reviews. It’s about building the long money that helps future clients find you, trust you, and come ready to do business.  To learn more about Predictable Producer, visit LoanOfficerLeadership.com. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
515. How Do I Keep Buyers From Shopping Me When Rates Move Higher?
2026/09/17
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  When rates start moving higher, even committed buyers can get nervous, start shopping, or put their plans on hold. The question is, how do you keep them moving forward without making the conversation all about rate? In this episode, Steve shares six things he’s doing right now to keep clients engaged in a volatile market. From opening the lines of communication and knowing the numbers to giving buyers a hedge, communicating your competitive advantage, and closing for commitment, it’s about giving clients the clarity and confidence to make a decision. Steve also shares the talking points he’s using with buyers right now, including historical rate context, inventory, seller contributions, and why waiting for a lower rate doesn’t always mean saving money. Want Steve’s free Talking Points guide? Email [email protected] with “Talking Points” in the subject line and the team will send it to you.  Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
514. How Do I Turn Every Closing Into My Next Referral?
2026/09/15
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  You’re already creating wins in your business. The question is, what are you doing with them? In this episode, Steve shares how to turn great closings, client testimonials, agent feedback, and everyday wins into stories that can generate your next referral. It starts with something simple: create a win sheet and document what’s working. Steve breaks down when to ask for reviews and how to repurpose those wins across emails, social media, videos, ads, presentations, and conversations with referral partners. Instead of telling people how great your process is, show them through the stories of the people you’ve already helped. Want to go deeper? Visit LoanOfficerLeadership.com for the free How to Close 10 Loans a Month webinar, the 5-Day Predictable Producer Challenge, and more resources to help you build a predictable business. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
513. Here's the 10 Hours You're Giving Away Every Single Week
2026/09/10
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  Your calendar is packed. You're busy every day. But are you actually getting the results that match the hours you're putting in?   In this episode, Steve breaks down why doubling your production doesn't mean doubling your hours. Instead, he shares a simple framework called Stop. Start. Keep. that helps you identify which activities are actually closing loans and which ones are just eating your time.   You'll hear a real story about a loan officer spending 9-10 hours every week in BNI groups and Chamber meetings, only to discover she hadn't closed a single transaction from those activities in six months. The conversation gets honest about what "busy" really means versus what "effective" looks like.   Steve walks through how to evaluate your time blocks, identify Green Time (prospecting) versus Red Time (everything else), and make a weekly practice of eliminating activities that aren't producing results. He also shares how to respectfully say no so you can focus on what actually makes you money.   Busy does not equal effective. Effective equals closed loans.   When you join the 5-Day Predictable Producer Challenge at loanofficerleadership.com, you get access to the Friday Huddles where Steve goes into even greater detail about how to reclaim 10 hours every single week and become more productive without burning out. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
512. Confused Buyers Don't Buy
2026/09/08
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  Sometimes buyers stall out not because they aren’t motivated, but because we’ve given them too much information. In this episode, Steve explains why presenting buyers with endless rates, programs, down payments, and loan scenarios can create confusion instead of confidence. Rather than trying to impress clients with every possible option, your job is to lead them to a clear next step. Steve breaks down the three numbers most buyers actually want to understand: how much house they can afford, what their monthly payment will be, and how much cash they’ll need to close. Give them clarity around those three things, and you make it easier for them to move forward with confidence. Confused buyers don’t buy. Clarity helps clients take action. For more resources, including the 5-Day Predictable Producer Challenge, visit loanofficerleadership.com.  Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
511. How Do I Stay in Prospecting Mode When My Pipeline Gets Busy?
2026/09/03
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  Your pipeline is growing. You have loans in process, closings coming up, pre-approvals to work, and suddenly the prospecting that created all that business disappears from your calendar. In this episode, Steve shares how to build a Livable Calendar that keeps you focused on the activities that grow your business, even when things get busy. He breaks down the order of the week, why prospecting has to be protected, how to chunk your time, and where the inevitable fires and interruptions should actually go. The goal isn’t to work more hours. It’s to put the right things in the right order so you can get more done with the time you already have. Want to go deeper? Day 4 of the 5-Day Predictable Producer Challenge walks you through building your Livable Calendar. Join at loanofficerleadership.com.  Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
510. Too Many Pre-Approvals? Here’s What to Work First
2026/09/01
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  Getting more leads is a good problem to have, until every completed application starts feeling equally urgent. In this episode, Steve shares the Red, Yellow, Green framework he uses to prioritize completed applications based on how quickly each borrower can move forward. You’ll learn how to identify the files closest to the money, slow down the ones that need more work, and still make every client and referral partner feel cared for along the way. The goal isn’t to give every file the same speed. It’s to give every client the same attention, care, and communication, while letting your process determine the priority. Ready to build a more predictable business? Join the 5-Day Predictable Producer Challenge at loanofficerleadership.com and get access to the coaching community where Steve answers questions like this every Friday.  Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
509. How Do I Re-Engage Realtors Who Stopped Sending Me Business?
2026/08/28
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  What do you do when a Realtor you used to work with stops sending you business? In this episode, Steve shares a simple framework for re-engaging past agent relationships and earning your way back into their business. He breaks down how to rebuild and qualify your list, reintroduce yourself, lead with genuine honor, personalize the conversation, communicate your differentiator, and most importantly, ask for the business. You’ll also learn why one call usually isn’t enough, and how consistent follow-up, highlighting a niche, and sharing client success stories can help turn an old relationship into a new referral opportunity. The goal isn’t to convince an agent to leave their current lender. It’s to consistently create enough value that when an opportunity comes up, you’re the loan officer they think of. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
508. When the Deal Goes Sideways: How to Lead the Hard Conversation
2026/08/25
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  Every loan officer eventually faces it: a missed closing date, an unexpected issue, or an agent who is frustrated and wants answers. What you do next can either damage the relationship or make it stronger. In this episode, Steve shares his Validate, Educate, Instruct (VEI) framework for navigating hard conversations. You’ll learn why saying the frustration first can immediately lower the temperature, why taking ownership builds more trust than assigning blame, and how specific updates and timelines keep you in control when a transaction gets difficult. He also breaks down the order of communication that helps protect your referral relationships when problems arise.  Have a question or situation you’d like Steve to cover in a future episode? Email [email protected]. And if this episode helped you, share it with two loan officers who could use this framework. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
507. You Don’t Need More Leads. You Need More Offers.
2026/08/20
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  If your pipeline feels slow, it’s easy to blame the market. But the real question is: how many offers are you making? In this episode, Steve breaks down a simple formula: offers minus no’s equals money. He shares how conversations, texts, voice notes, emails, social media, and the wins already happening in your business can create more opportunities without cold calling or chasing more leads. You’ll also hear why focusing on the right Realtors, past clients, and sphere of influence matters, and how turning everyday wins into stories can keep you top of mind and generate new business.  Want help building this into a predictable system? Visit LoanOfficerLeadership.com for the 5-Day Predictable Producer Challenge, the How to Predictably Close 10 Loans a Month webinar, and more resources to help you build a more consistent pipeline. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
506. The Two Words That Get People to Take Action
2026/08/18
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  You ask for the documents. Nothing. You ask the agent to send over their buyer. Nothing. You follow up again and start wondering why nobody is taking the next step. In this episode, Steve shares a simple shift that can completely change the way clients and referral partners respond to your asks: “so that.”Instead of telling people what you need them to do, connect the ask to what’s in it for them. Steve walks through real examples with applications, documents, property addresses, and agent referrals to show how this small change can create clarity, reduce resistance, and get people moving.  Ready to stop the production roller coaster? Join Steve for the free How to Predictably Close 10 Loans a Month webinar. He’ll break down the activities and five pillars that can help you create more consistent production, including overcoming call reluctance, knowing who to call, eliminating busy work, and consistently asking for the business. Register now at loanofficerleadership.com. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
505. They Won’t Complete the Application. Now What?
2026/08/13
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  What do you do when a buyer wants answers but isn’t willing to complete the application first? In this episode, Steve breaks down why hesitation doesn’t necessarily mean you have a bad lead. More often, there’s simply a gap in information or trust that needs to be uncovered. You’ll learn how to ask better questions, identify what’s really holding the buyer back, remove uncertainty, and guide them toward a clear next step without fighting the lead or giving away an hour of your time. The goal isn’t to force someone through your process. It’s to find the gap, create clarity, and help them move forward. Want Steve’s First Call Framework? Head to loanofficerleadership.com and grab it free from the homepage. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.
504. Why Aren't You Asking for the Business?
2026/07/14
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there.  One simple question can change your production. In this episode, Steve shares why so many loan officers do the hard work of making calls, building relationships, and serving clients... only to miss the opportunity that matters most: actually asking for the business. You'll learn how to naturally ask for referrals, why every conversation should have a clear call to action, and a simple way to track whether you're consistently making the ask. Small changes in this one habit can lead to a dramatic increase in closings without adding more leads.  Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge.

Podcast reviews

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4.9 out of 5
222 reviews
★★★★★
dom2k15 2026/02/27
Thanks for helping the newbie
My dad and I just started in the industry this year. I found this podcast while studying for my exam. The shortening of the learning curve and usefu...
★★★★★
makwutke 2025/06/09
Great Insight
As someone who works in the mortgage industry, I found the AI-focused episodes were incredibly valuable. The insights into how AI is reshaping lead ge...
★★★★★
C.Ailes 2024/11/16
Life Changing Podcast
Steve is one of a kind. His advice and mentorship have changed my business from zero to three and I’m just starting. This is a must for any loan offic...
★★★★★
Wazzles 2024/04/26
Loving the content
A friend of mine found Steve’s podcasts recorded on YouTube and started sending some to me. They’re phenomenal. You can learn so much from them. I’ve ...
★★★★★
AHawk37 2023/12/31
Steve Kyles is the Man!
For the first time in my 14 years I have someone that breaks down my production into simple math to my daily activities! Thank you Steve I just got s...
★★★★★
!Gonzo!! 2023/11/14
Fantastic
I love this podcast! I listened to an episode “from 1 to 7 loans in a month” and it was loaded with great information and sales plans. As someone who ...
★★★★★
Brian Brimley 2023/10/12
Amazing Content
I love this podcast. Steve does an excellent job of breaking down great methods for loan officers to become better and grow their business. It is fun ...
★★★☆☆
ThurstonHomeLoans 2023/09/20
Loan Officer Leadership podcast
I absolutely love this podcast. Between Steve Kyles and Carl White, you could not ask for better information and content. I am committed to doing the ...
★★★★★
LisaLeG 2023/09/09
Always thoughtful content!
I’m so happy there are people like Steve who is connected to the movers and the shakers of this industry, and they are all willing to share what is wo...
★★★★★
DMoran14 2023/08/21
Valuable Advice
Thanks to Steve for providing this podcast. It’s always a great listen. I’m implementing Carl’s and Steve’s advice and teachings into my business and ...
check all reviews on apple podcasts

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