Advertise on podcast: Loan Officer Leadership

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★★★★★

4.9

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221 reviews

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The Loan Officer Leadership Podcast is designed to help mortgage professionals grow their production, strengthen their leadership, and build a predictable mortgage business. Hosted by nationally recognized mortgage leader Steve Kyles, the show delivers practical strategies, loan officer coaching insights, and proven systems used by top-producing loan officers nationwide. With more than two decades in the mortgage industry, Steve Kyles has helped thousands of families finance homes while building and leading multiple mortgage teams that have surpassed $100 million in annual production. . Each episode focuses on the real disciplines that drive consistent results in today’s mortgage market. Topics include loan officer coaching, mortgage sales strategies, referral-based marketing, database growth, leadership development, and the systems top producers use to consistently close more loans. If you are a loan officer looking for mortgage coaching, loan officer training, and practical strategies to grow your production, this podcast will give you the leadership, structure, and execution strategies needed to succeed in today’s mortgage industry. New episodes released weekly. Join the Loan Officer Leadership community and get the Weekly Sales Playbook for loan officers delivered directly to your inbox. Get the Weekly Playbook at https://loanofficerleadership.com

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Check latest episodes from Loan Officer Leadership podcast

484. Predictable Income: How to Know Your Next 90 Days

2026/04/21

Most loan officers don’t have an income problem. They have a predictability problem. In this episode, Steve breaks down how to eliminate the ups and downs in your business by tracking the right metrics and focusing on the activities that actually drive closings. You’ll learn: Why your next 90 days are already determined by today’s activity The simple numbers that control your pipeline How many leads you actually need to hit your goals Why tracking beats “feelings” every time The exact activity that fixes a slow pipeline… fast If your business feels inconsistent, this episode will show you how to take back control and build a predictable income model you can rely on. If you’re getting value from episodes like this, head over to LoanOfficerLeadership.com and sign up for the Weekly Playbook so you can keep getting practical strategies like this delivered straight to you each week.

483. You’re Losing the Deal on the First Call (Here’s Why)

2026/04/16

Most loan officers think they’re losing deals to rate. They’re not. 79% of buyers choose the first lender they talk to… which means if you’re losing, it likely happened on the first call. In this episode, Steve breaks down the Powerful First Call framework that turns more conversations into applications, and more applications into closings. You’ll learn: Why the first call isn’t about answering questions The biggest mistake loan officers make (and how to fix it) How to create a clear next step that actually converts The exact structure to guide every call with confidence How to handle rate shoppers without losing control of the conversation If your conversion is inconsistent, this episode will show you exactly where you’re losing deals, and how to fix it. Go to LoanOfficerLeadership.com, sign up for the weekly playbook, and in the comments box just write anything like “first call framework”… we’ll send you the exact structure you can start using right away.

482. The One Line That Wins You More Agent Referrals

2026/04/14

There’s a simple phrase most loan officers miss… and it’s costing them referrals. In this quick episode, Steve breaks down a powerful first-call strategy that builds trust with both the client and the agent, without sounding salesy. The key?A single question at the end of your call that turns your client into a validator for your referral partner. You’ll learn: The missed opportunity on almost every first call How to instantly build confidence with agents The exact phrase that gets clients reinforcing your value Why this one habit can help you win more deals This is a small shift that creates a big impact… especially if you’re serious about building stronger agent relationships. If you want the full Powerful First Call framework Steve mentioned, listen to next week’s episode. It will walk you step-by-step through the entire conversation so you can start converting more leads immediately.

481. Why Realtors Like You… But Don’t Send You Deals.aup3

2026/04/07

You get along great with agents… but the referrals never come. Here’s the truth: being liked doesn’t equal being referred. In this episode, Steve and Frank break down the three things agents actually need before they send you business: Confidence – You move fast and follow up Certainty – You close and communicate Consistency – You show up the same way every time You’ll learn why relationships stall out, and how to turn them into real production by asking for the business the right way. For more scripts and strategies like this, go to LoanOfficerLeadership.com and get the weekly playbook: your step-by-step guide to what’s working right now.

480. The Hidden Lending Opportunities That Could Transform Your Pipeline

2026/03/31

Most loan officers are still competing in the same traditional space, while missing a massive wave of opportunity already sitting in their database. In this episode, Steve sits down with Tom Davis to unpack the growing non-QM, second lien, and investor lending space, and why it’s becoming one of the biggest opportunities in today’s market. You’ll learn: Why traditional lending alone is limiting your production How non-QM and investor deals are unlocking new revenue streams The role of equity in creating repeat opportunities How to position yourself as a solution-based advisor Where to find deals most loan officers overlook This isn’t about learning another product, it’s about expanding who you can serve and capturing opportunities others are missing. If you want to start tapping into this opportunity, connect directly with Tom Davis at [email protected] or visit deephavenmortgage.com to learn more.

479. Why You’re Not Getting More Referrals

2026/03/24

If you’re not getting consistent referrals, it’s not the market... and it’s not your rates. In this episode, Steve breaks down the real reason most loan officers aren’t closing more business: it’s not a lead problem, it’s a leverage and activation problem. You’ll learn the five key areas that determine whether your relationships actually turn into deals: Why more conversations, not more marketing, drive results How a simple “ask” can double your referrals The real reason past clients don’t come back (and how to fix it) Why inconsistency is quietly killing your pipeline The daily system top producers use to create predictable business This is a practical, no-fluff episode focused on helping you generate more opportunities from the people you already know—without working more hours. If you want more referrals, more consistency, and more closings, it starts here. For the weekly Loan Officer Leadership Playbook with strategies like this, go to loanofficerleadership.com, sign up, and we’ll send it straight to your inbox.

478. The Talking Points Every Loan Officer Needs Right Now

2026/03/17

Buyers are stuck in uncertainty, agents are hearing the same objections every day, and most loan officers are missing the chance to bring real clarity to the conversation. In this episode, Steve and Frank break down the key talking points helping move buyers off the fence right now. They unpack the three biggest reasons buyers are hesitating: Waiting for rates to come downWaiting for prices to dropWaiting for inventory to improveYou’ll hear how to use real market data to replace emotion with confidence, create more productive conversations with agents, and help buyers make informed decisions instead of staying stuck in analysis paralysis. This is a practical episode on how to lead with clarity, communicate with confidence, and become the trusted voice in a noisy market. Want the talking points from this episode?Sign up for the Loan Officer Leadership Weekly Sales Playbook and we’ll send you The Talking Points Loan Officers Need Right Now: www.LoanOfficerLeadership.com

477. The Perfect First Call: A Simple Framework That Converts More Leads

2026/03/12

The first conversation with a new lead can either create momentum, or create confusion. In this episode, Steve and Frank break down a simple framework for handling that very first call so prospects feel confident, clear, and ready to take the next step. You’ll learn how to: Ask the one question that reveals the strength of the agent relationshipUse a quick “loyalty uplift” to build trust with both the client and the agentKeep the conversation focused on the next step, not overwhelming detailsReplace complicated applications with a simple “questionnaire” approachAsk for referrals naturally, even on the first conversationThe goal of the first call isn’t to explain everything. It’s to remove confusion and guide the client toward one clear next step. Because when the process feels simple, people move forward.

476. The First Call Ask: The Simple Habit That Creates More Referrals

2026/03/10

Most loan officers wait too long to ask for referrals. In this episode, Steve Kyles and Frank Garay share a simple but powerful strategy: ask for the business on the very first call. You’ll learn: Why the first conversation is the perfect time to ask for referralsHow to ask in a way that feels natural, not salesyA real story of a dead lead turning into a funded dealWhy making more offers always leads to more opportunitiesThe truth is simple: the loan officers who ask the most tend to close the most.

475. Lead Cadence: How to Turn the Same Leads Into More Closings

2026/03/05

Most loan officers think they need more leads. In reality, most just need better follow-up. In this episode, Steve Kyles and Frank Garay break down the lead cadence that can dramatically increase your conversions without adding a single new lead. You’ll learn: Why speed to the lead determines who wins the dealThe simple 9-touch follow-up strategy that boosts conversionsHow “touch the lead, touch the partner” strengthens agent relationshipsWhy consistent follow-up can revive deals months laterIf you want more closings, start by converting more of the leads you already have. Anything worth doing is worth doing badly. Just get started.

474. Clarity Wins: How to Lead with Data in Today's Market

2026/02/04

In this episode, Steve Kyles and Frank Garay break down why now is the time for loan officers and agents to lead with clarity—not fear. With rates at multi-year lows, improving inventory, and powerful buyer advantages in play, the opportunity to help clients take action has never been greater. What you'll hear: How to handle objections about waiting for rates or prices to dropThe truth about why rates really fell in the past—and why it's not happening againSimple data points and slides you can use to lead agents and buyers with confidenceWhy clarity always beats emotion—and how to use facts to build trustA call to action to equip agents with the right message and get buyers movingReady to lead your market with certainty? Go to FreedomPlanningCall.com to get access to the 6-slide deck and start helping your agents move their pipeline forward with data-backed clarity.

473. 3 Buyer Mistakes Agents Can't Afford to Ignore in 2026

2026/01/21

Buyers are sitting on the fence… and it's costing them. In this episode, Steve Kyles breaks down 3 of the biggest buyer misconceptions agents are hearing in today's market, and how to respond with clarity and data that inspires action. You'll walk away with: • 3 proven talking points that help buyers stop waiting and start moving • How to turn emotional objections into data-backed decisions • Real examples of agents reviving cold leads using these exact strategies Want help equipping your agents with these tools? Book a free call at FreedomPlanningCall.com

472. The List You're Ignoring Is Your Fastest Path to Deals

2026/01/14

If you're a new loan officer, or an experienced one who needs a reboot, this episode is a wake-up call. After a powerful Breakfast Club conversation, Steve and Frank break down why the biggest obstacle most loan officers face isn't skill, scripts, or strategy… it's believing they don't have anyone to call. The truth? Your best list is already in your phone. In this episode, you'll learn: Why "better known beats better" in today's market How your phone contacts can replace cold calling entirely Simple conversation starters to wake up dormant relationships How to turn everyday contacts into agent introductions When to qualify agents, and when reps matter more than perfection This is about outbound action, real conversations, and realizing there's money sitting in your contacts right now. If you've ever said, "If I knew who to call, I'd call," this episode is for you. And remember… anything worth doing is worth doing badly. Just get started. FreedomPlanningCall.com

471. Start, Stop, Keep: The Reset You Need to Win This Year

2026/01/07

It's the first week of the year, and that means it's time for a reset. In this episode, Steve and Frank unpack the "Start, Stop, Keep" framework to help you identify what's really moving the needle, and what's getting in the way. What you'll hear: Why social media "success" often distracts from real production The 9-hour weekly activity that led to one closing in 6 months How to identify your top 3 game-changing behaviors for 2026 A simple way to reset your focus using your last 10 loans Why consuming content isn't the same as creating impact Start strong. Cut the noise. Keep what works. Ready to take action? Book your free strategy call: FreedomPlanningCall.com

470. Worth Doing Badly: Why Action Beats Preparation Every Time

2025/12/31

If you've ever caught yourself waiting for things to be "just right" before taking action… this episode is for you. Steve Kyles shares how a small, imperfect email list grew from 200 to 14,000, how phone calls (even the bad ones) are moving the needle, and why messy action always beats perfect planning. Here's what you'll hear: The mindset shift that helped Steve go from stuck to scaling fast Why clarity comes after action, not before The myth of needing "the right script" before you start How new loan officers like Paulina are winning big by simply doing the work Bottom line: If it's worth doing, it's worth doing badly… just get started. Need help taking action? Book your free strategy call: FreedomPlanningCall.com

Podcast reviews

Read Loan Officer Leadership podcast reviews

4.9 out of 5

221 reviews

★★★★★

dom2k15 2026/02/27

Thanks for helping the newbie

My dad and I just started in the industry this year. I found this podcast while studying for my exam. The shortening of the learning curve and usefu...

★★★★★

makwutke 2025/06/09

Great Insight

As someone who works in the mortgage industry, I found the AI-focused episodes were incredibly valuable. The insights into how AI is reshaping lead ge...

★★★★★

C.Ailes 2024/11/16

Life Changing Podcast

Steve is one of a kind. His advice and mentorship have changed my business from zero to three and I’m just starting. This is a must for any loan offic...

★★★★★

Wazzles 2024/04/26

Loving the content

A friend of mine found Steve’s podcasts recorded on YouTube and started sending some to me. They’re phenomenal. You can learn so much from them. I’ve ...

★★★★★

AHawk37 2023/12/31

Steve Kyles is the Man!

For the first time in my 14 years I have someone that breaks down my production into simple math to my daily activities! Thank you Steve I just got s...

★★★★★

!Gonzo!! 2023/11/14

Fantastic

I love this podcast! I listened to an episode “from 1 to 7 loans in a month” and it was loaded with great information and sales plans. As someone who ...

★★★★★

Brian Brimley 2023/10/12

Amazing Content

I love this podcast. Steve does an excellent job of breaking down great methods for loan officers to become better and grow their business. It is fun ...

★★★★★

LisaLeG 2023/09/09

Always thoughtful content!

I’m so happy there are people like Steve who is connected to the movers and the shakers of this industry, and they are all willing to share what is wo...

★★★☆☆

ThurstonHomeLoans 2023/09/20

Loan Officer Leadership podcast

I absolutely love this podcast. Between Steve Kyles and Carl White, you could not ask for better information and content. I am committed to doing the ...

★★★★★

DMoran14 2023/08/21

Valuable Advice

Thanks to Steve for providing this podcast. It’s always a great listen. I’m implementing Carl’s and Steve’s advice and teachings into my business and ...

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