Advertise on podcast: The Business of Dentistry Podcast

In this episode of the In the Loupe podcast, Nigel Jones is joined by Dr. Jin Vaghela and Dr. Kish Patel, CEOs and founders of the Smile Clinic Group and Smile Dental Academy, to discuss systems and processes in the digital world and how people can learn from their failures.   What you’ll hear: Striking the right balance between the business and providing healthcare Using the right systems and processes in the digital world The value of making decisions based on data The importance of making sure you are adding technology into your business for the right reasons.

In this episode of the In the Loupe podcast, Nigel Jones is joined by business consultant Linda I’Anson and co-founder of Agar Management Consultancy Jack Orchard to talk about business culture, psychological safety and building high-performing dental teams.   What you’ll hear: What does culture mean within a business Becoming a leader intentionally or being an accidental leader Psychological safety- creating an environment for people to feel safe within their workplace.

In this week’s episode of the business of dentistry podcast host, Hazel Dockery, is joined by Associate Professor Fiona Ellwood, Executive Director of the Society of British Dental Nurses, to discuss her academic research on the subject of ageism in dentistry, with a specific focus on dental nurses. What you’ll hear: What part do dental nurses play in portraying the acceptance of ageism How policies can drive intergenerational tensions between dental nurses Fiona’s paper’s conclusion and findings and how it is likely to be received.

In this week’s episode of the business of dentistry podcast, Hazel Dockery is joined by Helen Alexiou Pestana to talk about her busy and varied career, Fusion IQ and why, in the world of AI, being human is still our greatest advantage.   What you’ll hear: Her experience of working closely with Nelson Mandela and the Mandela lesson Defining creativity in a dental practice The definition of 'fail with intent'.

In this week’s episode of the business of dentistry podcast, Donna Hall is joined by Natalie Bradley, consultant in special care dentistry, to discuss the Oliver McGowan Mandatory Training and its impact on dentistry, particularly for patients with learning disabilities and autism. What you’ll hear: Key challenges patients with learning disabilities or autism face when accessing dental care What is involved in the Oliver McGowan Mandatory Training Practice requirements to ensure they have completed the training For practices that have not yet done the training, top tips for getting started.

In this week’s episode of the business of dentistry podcast, host, Les Jones is joined by Adam Smith, Director of Boxly to discuss leads, AI and the balance between sales and patient care.   What you’ll hear: How important is it for dental practices to track enquiries and act on that journey Adam’s opinion on the roles of phonebots and chatbots in practice Whether software like Boxly help deliver patient care quicker and more effectively.

In this week’s episode of the business of dentistry podcast, host, Josie Hutchings is joined by Ashley Worskett, founder of Torvit Digital to discuss what really drives growth in dental practices and about how to attract the right patients.  What you’ll hear: What does the right patient actually mean in today’s landscape Common mistakes practices make when trying to attract patients How a practice can clearly define its patient profile How imagery and reviews help attract the right patient for you.

In this episode of the business of dentistry podcast, host, Louise Anderson is joined by Lauren Harrhy, Principal dentist and owner of Sparkle Dental Centre and deputy chair of the British Dental Association, to discuss NHS dentistry in Wales. Topics covered include the amended contract that came into effect in April and whether now is the time to stick, adapt or exit the NHS. What you’ll hear: How are practices and practice owners feeling since the contract changes in April? For practices questioning the current NHS model, what options do they have available to them? What could the next 12 months look like for NHS dental practices in Wales?

In this episode of the In the Loupe podcast, Nigel Jones is joined by Jeff Sherer, co-founder and owner of The Dental Design Studio to discuss dental groups, the use of AI in dentistry and the evolution of Dental Design Studio.   What you’ll hear: The vision for Dental Design Studio back in 2005 How it is a great time to be in dentistry The use of AI in dentistry and the evolution of Dental Design Studio How important are membership plans to Dental Design Studio

In this episode of the business of dentistry podcast, host, Hazel Dockery is joined by Jenna Ellis, a registered dental technologist at GoDigital-Dental to discuss how good communication can improve the relationship between the practice and the laboratory. What you’ll hear: Why is communication so important in the role of dental technicians Shade taking is the biggest fall in communication between the practice and the lab How blue light filters on glasses can make it difficulty with shade taking A growing decline in the shortage of dental technicians in the UK

In this episode of the business of dentistry podcast, host, Hazel Dockery is joined by Lisa Grogan, Psychologist and Executive Leadership, Life, and Corporate Wellness Coach to discuss the limbic system, the 'Lens Method' and the window of tolerance and looking out for and creating a limbic leader. What you’ll hear: Is the limbic system kindness with another name The Lens Method and the window of tolerance Would Lens Method training help in everyday life and not just business

In this episode of the business of dentistry podcast, host, Hazel Dockery is joined by Nicki Rowland, founder of The Magic Dentist children’s oral health charity, to talk about the charity’s work and her hopes for future expansion. How the connection between magic and dentistry came about and how practices can get involved with the Magic.   What you’ll hear: What sparked the connection between magic and oral health education Expanding the Magic Dentist into children’s hospitals How can dental practices get involved with the work of the Magic Dentist

In this episode of the In the Loupe podcast, Nigel Jones is joined by Sarah Buxton, HR and Employment Law Solicitor and Director of Buxton Coates, to discuss employment law, future changes and how they might impact dental practices. What you’ll hear: Contract changes that happened earlier this year including statutory sick pay Changes to Paternity Leave from 2026 Introduction of the Fair Work Agency * Since this podcast was recorded, some of the information discussed may have changed in the meantime.

In this episode of the business of dentistry podcast, host, Hazel Dockery is joined by Regional Support Manager, Donna Hall to discuss the topic of paying associates in private practice.   What you’ll hear:   What are the most common questions currently being asked about paying associates in private practice The benefit to the business of having the correct payment structure How a change in payment structure might affect an associate’s incentive to do particular types of work

In this episode of the business of dentistry podcast, host, Les Jones is joined by Shiv Pabary, NHS Dentist and Chair of the General Dental Practice Committee (GDPC) at the BDA, to talk NHS dentistry, its future and whether there be a new NHS contract during the current parliamentary term. What you’ll hear:   Are we likely to see NHS contract reform during this parliament? Morale within the NHS and why graduate dentists don’t see a future role working in the NHS What would a reformed contract look like for NHS dentistry in the years to come Is there an economic argument to invest in NHS dentistry now to mitigate rising costs for A&E dental treatment in the future * Since this podcast was recorded, some of the information discussed may have changed in the meantime.