Advertise on podcast: Looking Forward Our Way

Did you know your will isn’t enough for funeral instructions in Ohio? Get crucial insights with attorney Larae Schraeder from Schraeder Law. Ever wondered who’s legally responsible for your final arrangements when you pass away? Estate attorney Larae Schraeder joins Carol Ventresca and Brett Johnson to decode Ohio’s Disposition of Remains law. It's a critical and often misunderstood part of estate planning that goes beyond wills and trusts. If you’ve ever faced confusing funeral decisions for a loved one, you know how complex it can be. This episode reveals how Ohio empowers individuals to choose their own representative for those important end-of-life decisions. And why relying on just a will or family default isn’t enough. Larae details the law’s background, how to create a declaration, who has the right to decide in different scenarios, and how these choices can spare your loved ones stress and uncertainty. Key Takeaways: Why Ohio’s Disposition of Remains law matters: Learn the difference between a will and a disposition declaration, and why both are necessary.Who can make your final decisions: Discover the legal pecking order for funeral decisions, and how you can choose your own representative instead.How to document your wishes: Find out when to create a declaration, what’s included, and how to update it as your life changes.Avoiding family disputes: See how clear planning protects loved ones and prevents conflicts among relatives, stepparents, or distant kin.What happens without a declaration: Understand the role of next of kin, probate court, and what your executor can, and cannot, do. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! 5 Frequently Asked Questions about Ohio's Disposition of Remains Law What is Ohio’s Disposition of Remains law? Ohio’s Disposition of Remains law, passed in 2006, lets you legally appoint someone to make decisions about your funeral and final arrangements, separate from your will or financial plans 02:50.Who can make decisions if I don’t complete a declaration? If you don’t have a declaration, Ohio law defaults to your next of kin in a specific order: spouse, children, parents, siblings, and so on 04:09, 16:08.Should funeral instructions be in my will? No. Wills are often not immediately accessible after death and may not be effective for funeral decisions. A disposition declaration should be readily available 13:02-14:21.What happens if my family disagrees on my funeral arrangements? If there’s conflict and no declaration, the probate court can intervene to resolve disputes and authorize final arrangements 20:14.Does the person I appoint have to pay for my funeral? Not necessarily. The declaration may list the source of funds, usually your estate, and the person appointed does not automatically have access to your finances 29:43. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised. Brick House Blue Hilliard Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: This episode was recorded at Brick House Blue Brick House Blue at TruePointe in Hilliard Book at tour today! https://www.brickhouseblue.com/contact-us/?goTo=book-a-tour Brick House Blue Hilliard

Confused about Medicare changes for 2027? Discover the latest enrollment tips, cost shifts, and plan insights here. Open enrollment for Medicare is 10/1/26 through 12/7/26, and with rising costs, shifting plan options, and potential pitfalls, it’s more important than ever for adults turning 65 and over 65 to stay informed. Carol Ventresca and Brett Johnson welcome back Josh Kinzel from Seniority Benefit Group to break down what’s new and what to watch out for in the 2026–2027 enrollment period. You’ll learn: A clear, jargon-free explanation of Medicare, Medigap, Advantage, and Part D prescription plans, and how their coverage and costs may changeThe most significant shifts for 2027, including fewer available Part D and Advantage plans, premium increases, and drug price negotiationsHow to assess your personal healthcare needs, risk tolerance, and avoid surprises with plan coverage or provider networksReal-world scenarios of plan mistakes, like employer coverage, COBRA pitfalls, and why spouses may need different plansActionable advice to avoid scams, telemarketing traps, and misleading plan marketing Whether you’re enrolling for the first time, updating your coverage, or supporting loved ones through the process, this episode arms you with the language, questions, and resources to make a smart, confident Medicare decision. Key Takeaways: Do your homework: Know the differences between Medicare, Medigap, and Advantage, and how upcoming changes affect your optionsPart D plan choices are shrinking and premiums are rising; check for newly negotiated drug pricesDon’t assume the cheapest or employer-offered plan is best. Evaluate for your health, risk tolerance, and provider preferencesBeware of scams, even “official” calls, emails, and flex card offers can be fraudulentUse trusted, local resources for Medicare advice; never hesitate to ask questions before choosing or changing plans If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! 5 Frequently Asked Questions about Medicare Open Enrollment When is Medicare open enrollment for 2027? Open enrollment runs from October 15th to December 7th for Medicare plans covering 2027.What are the biggest changes to Medicare Advantage and Part D plans for 2027? Fewer plans will be available, premiums and Part D costs may rise, some extra benefits are being reduced, and more drugs have negotiated prices.How can I avoid Medicare scams during open enrollment? Remember, Medicare will not call you unsolicited. Never give out your Medicare number over the phone, verify all sources, and beware of “flex card” offers or calls requesting payment for new cards.Should my spouse and I enroll in the same Medicare plan? Not necessarily; spouses may have different healthcare needs, risk tolerances, or provider preferences, so evaluate plans individually.Is COBRA considered credible coverage to delay Medicare enrollment? No, COBRA is not recognized as credible coverage by Medicare, so relying on COBRA can result in penalties if you delay Medicare enrollment past eligibility. https://creativecommons.org/licenses/by-nd/4.0/ The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised. Mentioned in this episode: This episode was recorded at Brick House Blue Brick House Blue at TruePointe in Hilliard Book at tour today! https://www.brickhouseblue.com/contact-us/?goTo=book-a-tour Brick House Blue Hilliard

Discover how Women Giving Together grew from eight women to a million-dollar giving circle supporting Delaware County (OH) nonprofits. Are you curious how local communities are transforming philanthropy and addressing urgent nonprofit needs, even with limited resources? This episode brings you face-to-face with Sue Mahler, co-founder of Women Giving Together, to reveal the step-by-step strategies that turned a small group of passionate women into a million-dollar force for good. Sue shares her journey from school advocacy to nonprofit leadership, how Women Giving Together launched and scaled, and why focusing flexible resources on community needs can catalyze change far beyond what’s possible alone. What you’ll learn in this episode: The origins and explosive growth of Women Giving Together, from 8 to 65+ women and $1 million in grantsHow giving circles operate, evaluate grant applications, and maintain transparency and focus as they growThe importance of strategic partnerships like the Delaware County Foundation for financial management and community connectionsTips for starting your own giving circle or joining an existing one, including alternative models and easy entry pointsReal-world impact stories, like how one site visit led to a $100,000+ capital campaign for a local free store Looking to amplify your marketing with powerful community stories, or searching for sustainable fundraising ideas? Listen now and get inspired to lead change in your own backyard. Ready to learn, give, or launch your own impact circle? Connect with Women Giving Together by emailing [email protected] or find them on Facebook. 5 Frequently Asked Questions about Women Giving Together What is Women Giving Together? Women Giving Together is a collective giving circle in Delaware County, Ohio, comprised of 65+ women who pool annual donations to fund grants for local nonprofits.How do the group’s grantmaking and review process work? Members meet annually to decide focus areas, review nonprofit applications, conduct site visits, and use an objective evaluation system to award funds.How is Women Giving Together structured financially? The circle operates as a donor-advised fund with the Delaware County Foundation, ensuring financial protection, investment, and efficient grant disbursement without needing their own nonprofit status.Can anyone join Women Giving Together or attend events? Anyone with a kind, giving heart can apply for membership by emailing the group. There’s no pressure—members can participate as much or as little as they wish, and prospective members are invited to attend meetings and events.What advice does Women Giving Together offer to others wanting to start a giving circle? Find and learn from existing giving circles before starting your own—there are multiple models, and connecting with experienced groups saves time and strengthens success. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! https://creativecommons.org/licenses/by-nd/4.0/ The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised. Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised. This episode was recorded at Brick House Blue Brick House Blue at TruePointe in Hilliard Book at tour today! https://www.brickhouseblue.com/contact-us/?goTo=book-a-tour Brick House Blue Hilliard

Curious how technology shapes nonprofits and small businesses? Brad Griffith states that technology, at its best, is a tool to enhance human connection, eliminate operational barriers, and level the playing field for all organizations. Regardless of size or resources. We sit down with Brad Griffith, Founder and CEO of Buckeye Innovation, to explore the impact of technology on nonprofits, small businesses, and our daily lives. Brad shares his personal journey, growing up in an entrepreneurial family, learning the ropes of small business from his father’s veterinary practice, and eventually being inspired to start Buckeye Innovation to address gaps in resources and accessibility for mission-driven organizations. We discuss the unique challenges that nonprofits face, particularly around funding and access to technology, and how Buckeye Innovation is working to support these organizations through web and mobile solutions. Brad talks about projects like the ConnectUs Coalition and their partnership with organizations such as Smart Columbus and the Columbus Metropolitan Library to provide digital skills training, close the digital divide, and create tools that genuinely enhance human connection and organizational effectiveness. Brad provides valuable insights into how the perfect technology isn't about replacing human interaction It’s about freeing up time and capacity so people can focus on what truly matters. He discusses the importance of reflection and empathy in developing and deploying tech solutions, ensuring they align with users' needs, whether in nonprofits, small businesses, or community resources. We also touch on the evolving workforce landscape, the role of AI, and the need for ongoing upskilling and adaptability. Brad offers practical advice on technology adoption, highlighting resources like public libraries, SCORE, and Accelerate Columbus, and stresses the value of human creativity, connection, and asking the right questions. Whether you’re a nonprofit leader, small business owner, or just curious about tech’s role in creating more equitable opportunities, there’s something here for you. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! 5 Frequently Asked Questions about Buckeye Innovation What is Buckeye Innovation’s core mission? - Buckeye Innovation’s mission is to provide equitable access to the best web and mobile technology so organizations can grow their community impact.How can technology enhance human connection in nonprofits and small businesses? - By automating tedious tasks and improving access to resources, technology frees up time and energy for organizations to focus on building relationships and serving people directly.What are some key technology challenges for nonprofits and small businesses? - Many face limited resources, outdated systems, and gaps in digital skills—challenges that affect service delivery and organizational growth.What local resources are available in Central Ohio to support digital equity? - Organizations like the Columbus Library, Accelerate Columbus, Smart Columbus, and the ConnectUs Coalition offer digital skills classes, device access, and tech support for both individuals and organizations.How do you know if your technology is helping or hindering your mission? - Reflect on whether tech is breaking bottlenecks, increasing impact, and enhancing human connection—or if it’s creating obstacles or distractions from your core goals. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. Copyright 2026 Carol Ventresca and Brett Johnson https://creativecommons.org/licenses/by-nd/4.0/ Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Are Ohio elections secure? The League of Women Voters' Jen Miller reveals how to protect your vote and fight misinformation. How to Secure Your Vote, Understand Ohio’s Election System, and Confront Misinformation With the midterm elections approaching, political ads and social media can overwhelm voters with both facts and falsehoods. In this episode, Jen Miller from the League of Women Voters Ohio sheds light on the real state of Ohio’s democracy, addressing what’s true, what’s changing, and what voters need to know. Episode Highlights History & Mission of the League: How the League of Women Voters began in Ohio, their nonpartisan principles, and why voter education is their top priority.Voter Access & Security: The facts about Ohio’s layered election security, the strict voter ID requirements, and how to make a reliable voting plan despite changing rules.Redistricting and Gerrymandering: Why Ohio is considered highly gerrymandered, what’s being done at the state and local level, and why fair district lines matter for all voters.Engaging Young Voters: Successful nonpartisan programs like the Airstream campus tours and Voter Girl that help more young people understand and embrace their voting rights.Combating Election Misinformation: Tips for quick fact checks, honest discussions with family members, and protecting democracy through consistent civic engagement.Poll Worker Insights: The essential roles of poll workers, how training works, and why respectful treatment of election officials matters more than ever. Whether you're registering to vote for the first time or returning to the polls, Jen Miller’s advice will help you prepare, participate, and protect your voting rights in Ohio. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! 5 Frequently Asked Questions about Secure Voting in Ohio How secure are Ohio's elections? - Ohio elections use bipartisan teams for every step, strong physical and cyber safeguards, and regular audits comparing paper and digital records to ensure accuracy and security.What voter ID is required to vote in Ohio? - Acceptable IDs include an unexpired Ohio driver’s license or state ID, U.S. passport, U.S. military or veteran ID. State ID cards are free, but certain previously accepted documents (like county veteran cards) no longer qualify.How can young people get involved in voting and civic engagement in Ohio? - Programs like the Airstream Campus initiative, Voter Girl with Girl Scouts, and internships help young voters learn about, register for, and participate in elections. High school students can also serve as paid poll workers through Youth at the Booth.What is "dark money" in Ohio politics, and why does it matter? - Dark money refers to campaign funds from undisclosed sources, making it hard to see who influences issues and candidates. The League advocates for better disclosure and transparency laws.How can Ohio voters protect themselves against election misinformation? - By relying on trusted resources (like vote411.org and League guides), verifying sources (look for .gov websites), and approaching discussions with curiosity, voters can avoid common pitfalls and help protect democracy. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. Copyright 2026 Carol Ventresca and Brett Johnson https://creativecommons.org/licenses/by-nd/4.0/ Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Imagine reconnecting with classmates after 50 years—rekindling memories, building new traditions, and leaving a legacy for future generations. That’s exactly what the Otterbein University Class of 1976 achieved, and in this episode, you’ll hear their step-by-step journey. Unlock the secrets to a successful college reunion with firsthand stories from Otterbein’s 50th class committee leaders. Hosts Carol Ventresca (Otterbein Class of 1976) and Brett Johnson sit down with reunion co-chairs Lizette Peter and Chuck Erickson to explore the behind-the-scenes work of organizing Otterbein University’s 50th Golden Reunion. Discover honest insights about rallying classmates from all over the country, building energy in the group, managing logistics, choosing a meaningful class gift, and adapting traditions for today’s alumni and students. Key Takeaways: How to engage and motivate classmates who haven’t connected in decadesEffective strategies for planning successful events across multiple time zonesThe importance of focusing on fun and camaraderie to drive attendance and involvementTips for choosing a legacy class gift that truly benefits current and future studentsReflections on how college and community dynamics have changed over 50 years—and what remains timeless If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! What is the focus of the "Class of 1976" episode of Looking Forward Our Way? The episode centers on the Otterbein University Class of 1976 as they prepare for their 50th reunion, featuring stories and experiences from committee co-chairs and discussions about the reunion planning process, campus changes, and the impact of alumni involvement. 00:16 What makes the Otterbein Class of 1976 reunion special? The reunion emphasizes fun, reconnection with classmates, and the introduction of a meaningful class gift to support current students through the READY program, aiming to make a lasting impact on graduating seniors. 05:21 18:39 What advice do the co-chairs have for future reunion organizers? They recommend including everyone, focusing on personal outreach, keeping the event affordable and fun, and maintaining beloved traditions like the Schneider’s donut run. 36:09 36:55 We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Hear the incredible story of Shirley Brooks-Jones, a 9/11 "Plane Person" who turned tragedy into hope. We welcome Shirley Brooks-Jones, a remarkable individual whose life was forever changed by the events of September 11, 2001. Shirley shares her compelling story as a passenger on Delta Flight 15, which was rerouted to the small town of Gander, Newfoundland, amid the chaos of 9/11. Along with nearly 7,000 other stranded travelers, quickly dubbed “the plane people, ”Shirley experienced firsthand the extraordinary kindness and generosity of the people of Newfoundland. Shirley reflects on her background at The Ohio State University, her unexpected role in fundraising, and how those early experiences helped shape her response to the crisis. She recounts what it was like to wait for over 28 hours aboard her plane, the confusion and fear among passengers, and how calm leadership made a difference in such a tense moment. When Shirley and her fellow travelers were finally welcomed into the community of Lewisporte, the outpouring of support was unforgettable. The local Lions Club, alongside townspeople, provided comfort, food, shelter, and even medical help, asking for nothing in return. Deeply moved, Shirley and fellow passengers began the Lewisporte Area Flight 15 Scholarship Fund, an endowed scholarship that now sits at $2 million and has supported over 460 students as of this year. Shirley also shares heartfelt stories of gratitude from the scholarship recipients and their families, and she recounts touching encounters with Canadian citizens and dignitaries, including being honored with the Order of Newfoundland and Labrador and a meeting with King Charles III. Throughout our conversation, Shirley offers wisdom on giving back, the impact of community, and how each of us can find fulfillment in service, regardless of age. Her story is a powerful reminder of the good that can arise from even the most challenging circumstances. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! FAQ about Shirley Brooks-Jones and Lewisporte Area Flight 15 Scholarship Fund 1. Who is Shirley Brooks-Jones and why is she featured on this episode?Shirley Brooks-Jones is a former Ohio State University staff member and a passenger on Delta Flight 15, which was diverted to Gander, Newfoundland on September 11, 2001. She shares her story of the kindness shown by the people of Lewisporte, Newfoundland, and her efforts to give back through the creation of the Lewisporte Area Flight 15 Scholarship Fund. 00:39 2. What happened to Shirley Brooks-Jones during 9/11?Shirley was returning from volunteering and meetings in Europe when her plane was diverted to Gander, Newfoundland after the US airspace was closed on September 11, 2001. She spent 28.5 hours aboard the plane before being welcomed by the community of Lewisporte, who cared for her and the other "plane people" for several days. 09:23 3. What is the Lewisporte Area Flight 15 Scholarship Fund?The fund is an endowed scholarship established by Shirley and fellow Flight 15 passengers as a way to thank the citizens of Lewisporte for their generosity. The fund, managed through the Columbus Foundation, has grown from $15,000 to $2 million and has provided hundreds of scholarships to local students. 27:30 4. How has the scholarship fund impacted the community in Newfoundland?As of the current school year, 461 scholarships have been awarded to students in the Lewisporte area, helping many pursue higher education and vocational training. The initiative has created lasting positive change in the lives of the recipients and their families. 45:15 5. How can retirees or seniors stay engaged and make a difference, according to Shirley Brooks-Jones?Shirley encourages retirees to join service clubs such as Lions, Rotary, or Kiwanis and to get involved with organizations that help others. She emphasizes that volunteering is fulfilling and energizing, suggesting there are countless ways for seniors to give back and stay active. 54:15 We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Feeling stuck after a sudden job loss or career shift? Get inspired by a real-life story of resilience, reinvention, and the pursuit of purpose. On this episode of Looking Forward Our Way, hosts Brett Johnson and Carol sit down with Randy Robertson, who candidly shares how he navigated an unexpected end to his 30-year corporate journey and found new meaning as a regional storyteller at Special Olympics New York. From managing global creative teams to rediscovering his early love for writing, Randy walks us through his step-by-step approach to tackling unemployment, overcoming self-doubt, and building an authentic new career path. Learn firsthand how Randy harnessed the power of networking (both online and in person), leveraged learning platforms and job resources, and turned personal experiences—including those with his adult daughter living with autism—into a powerful storytelling platform that helps others. You’ll come away with real strategies you can use, no matter where you are in your career journey. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! Key Takeaways: How to approach sudden job loss with resilience and a proactive mindsetPractical tactics for networking, using LinkedIn, and making coffee chats countEmbracing new skills and staying technologically relevant at any ageLeveraging personal experience and unfinished business in creating a meaningful career pivotThe value of community support, volunteering, and purpose-driven work If you’re facing a career crossroads, feeling stuck, or hunting for inspiration to reignite your professional life, this conversation is a must-listen. Frequently Asked Questions Who is Randy Robertson and what is his role at Special Olympics New York? Randy Robertson is a regional storyteller for Special Olympics New York. He previously worked for 30 years in global creative services for a business consulting firm, and now shares stories about Special Olympics athletes and events, focusing on the special needs community 00:20, 29:44. What role did networking and LinkedIn play in his career transition? Networking—both direct outreach on LinkedIn and personal connections—was crucial. Randy Robertson messaged hundreds of contacts and found many were receptive and willing to help. How did Randy Robertson approach learning new skills and technology? He used online resources like LinkedIn Learning, took targeted courses (such as SEO and WordPress), and embraced new tools relevant to his evolving career goals. What is Randy’s blog “Life with Mary” about, and how does it support the special needs community? “Life with Mary” is Randy’s Substack blog sharing stories about daily life with his daughter Mary, who has moderate autism. The blog provides insights for families with special needs children and raises awareness for both those inside and outside the autism community 19:13–21:17, 31:03–41:33. What advice does Randy Robertson offer older job seekers facing a career pivot? Focus on networking, don’t hesitate to reach out to contacts, use job boards for research (not as your only strategy), and be open to reimagining what fulfilling work might look like in your next chapter. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Harnessing AI for Better Recruiting: Balancing Efficiency and the Human TouchChad Delligatti, CEO and owner of InnoSource, along with Brett Johnson and Carol Ventresca, explores the world of artificial intelligence (AI) in recruiting. We cover the journey of recruitment technologies, the significance and challenges posed by AI, and how to balance technology with the crucial human element within the hiring process. Reflecting on his last 25 years at InnoSource, Chad says it's clear that recruiting has transformed dramatically. When he started in the industry, resumes arrived by fax machine; job postings were placed in classified ads. Over time, technology sped up processes: websites, email, and digital applicant tracking systems (ATS) entered the scene. However, never before have we experienced changes at the pace we see today, largely driven by AI 05:06. AI’s impact on recruiting is evident in both everyday workflows and at the organizational strategy level. InnoSource's recruiters who use AI are seeing significant improvements in efficiency, accuracy, and capacity. The ATS has evolved from a resume sorting tool into a powerful data-processing engine powered by AI. Previously, recruiters had to manually sift through hundreds or thousands of resumes—a process both time-consuming and error-prone. Now, AI-enhanced ATS systems quickly process vast numbers of applications, touching every candidate within 24 hours and reducing the time to offer dramatically (from over 20 days to about 9 days in our case) 13:49. These tools free up recruiters to focus on building relationships, rather than being bogged down solely by administration. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! There's a misconception that AI—and ATS systems in particular—remove the human element from recruiting. That’s not the case with InnoSource's approach. AI augments the recruiters’ capacity, ensuring high efficiency, but every crucial hiring decision remains in human hands 16:10. Job seekers should focus on authentically presenting themselves. While it's tempting to let AI generate resumes and cover letters, your individuality can be lost—and employers are getting better at spotting artificially generated or fraudulent material 38:30. For employers, the primary advice is to take it slow and plan: define your goals with AI, get leadership buy-in, prepare your data, and ensure your processes are clearly defined before implementing any tools. FAQ How is AI changing the recruiting process? Chad Delligatti explains that AI has greatly increased speed and efficiency in recruiting by automating initial resume screening, improving candidate engagement, and allowing recruiters to process significantly more applications with accuracy. However, human oversight ensures that final decisions still consider personal fit and judgment. See details at 07:14 and 13:36. Does using AI in recruiting mean less human interaction for job seekers? No. According to Chad Delligatti, AI frees up recruiters’ time from administrative tasks so they can focus more on building relationships with candidates and clients. The human element remains essential for final hiring decisions and ensuring a good match. Learn more at 15:25 and 33:24. How can job seekers be more successful when applying to jobs with AI systems? Job seekers should ensure their applications and resumes are accurate, original, and tailored to each job description. Chad Delligatti emphasizes that fundamentals and integrity matter, and warns against scams or unethical shortcuts such as using AI-generated fake credentials. He also recommends carefully following instructions in online forms. Get advice at 38:20 and 51:06. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

How AI Can Accelerate and Improve Your Job Search ProcessSharon Hamersley discusses how we can all make the best use of artificial intelligence (AI) during a job search. With AI now part of our daily lives at home, school, and work, it’s become an essential tool for job seekers and employers alike. Yet, for many, AI can also be intimidating, especially when it comes to writing resumes, preparing for interviews, and navigating online job applications. Across our conversation, we explore not only how AI can make your search faster and more effective, but also why it is crucial to maintain your own authenticity and judgment throughout. Understanding AI as a Job Search ToolRather than fearing AI, we should treat it like any other revolutionary technology of the last fifty years. AI is the "fourth industrial revolution," following the creation of machinery, the development of infrastructure, and the advent of computers. We talk about AI not as a replacement for human skill, but as a support tool. A fast research assistant and brainstorming partner. AI can process information quickly, identify patterns, and generate responses, but it’s only as helpful as the clarity of the instructions you give and the critical thinking you apply to its suggestions. What AI Can—and Can’t—Do for YouOne of the key topics we cover is the ways AI helps job seekers. AI can analyze job postings, pick out transferable skills, and suggest ways to improve resumes. However, AI cannot write your resume for you. If you ask AI to generate your resume solely from a job description, you risk ending up with generic, possibly exaggerated claims. This is a phenomenon we refer to as "hallucination," where the AI makes up details that don't reflect your real experience. Instead, AI’s strength lies in helping you organize information, identify missing keywords, refine wording, and prepare for interviews. It’s particularly useful for brainstorming bullet points, summarizing complex career achievements, and checking your material for relevance to a particular role. Using AI Ethically and Protecting Your PrivacyIf you use AI in your job search, you need to be careful about what information you put into the system. Always remove personal and proprietary data before uploading anything to an AI tool. By creating a plain text (.txt) version of your document, you strip away identifying markers, making it safer to use AI for feedback or analysis. Never feed sensitive information to public AI databases. If you don’t want something available to the public, keep it out of the system. Maximizing the Benefits, Avoiding the PitfallsHere are practical strategies for using AI effectively: Use AI to identify gaps in your resume compared to job descriptions.Ask AI specific, targeted prompts; focus on context, specifics, and objectives.Double-check everything AI generates—treat its output as a draft or starting point, not a final product.Request citations or sources when using AI for research, so you can verify the accuracy of information.Remember, your own experience and judgment must lead the process. AI cannot think critically or judge what best represents your skills. Advice for EmployersWe discuss how employers can use AI to clarify job postings, but stress that AI should never replace human judgment in hiring decisions. Overly broad or unclear job descriptions harm both candidates and organizations. Employers should use AI to support—not automate—key talent decisions and ensure both sides of the interview bring their best, authentic selves. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! FAQ: Smart Ways to Use AI in a Job Search1. Can AI write my resume for me?No, AI cannot write your resume for you. According to Sharon Hammersley, AI can help improve resumes by identifying transferable skills and missing keywords, but it generates generic content and may overstate experience. You must always refine and personalize the output to reflect your authentic experience 08:07, 12:19. 2. How can AI help me prepare for a job interview?AI can assist in preparing for interviews by helping you understand the real intent behind interview questions (the "question behind the question") and by coaching you to prepare stronger, more relevant answers 08:13, 17:37. It’s especially useful for brainstorming and identifying areas where you can demonstrate your value. 3. Is it safe to put my personal information into AI resume tools?No, you should never input personal, sensitive, or proprietary information into AI systems. Sharon Hammersley advises removing all identifying details and even using plain text files to anonymize your inputs, as anything entered may become public or used for AI training 14:10–15:57. 4. How do I check if a job posting is legitimate when using AI or internet tools?Always verify a job posting directly on the company’s official website. Be wary of recruiters using personal email accounts (like gmail.com) or asking for money to apply—these are common scam red flags 29:08–30:02. AI may help you gather research, but the verification step requires your own judgment. 5. Can AI help employers with the hiring process?AI can help employers draft clearer job postings and identify required skills, but it cannot replace human judgment in hiring decisions. Employers should not rely solely on AI to recommend hires; thoughtful, human evaluation is essential to find candidates who fit both the job requirements and company culture 33:05–35:27. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Meeting the Needs of Delaware County’s Growing Older Adult Population with SourcePointWe talk with Fara Waugh. Chief Executive Officer, LISW-S, CEO of SourcePoint, to explore how Delaware County, Ohio, is innovating to meet the needs of its rapidly growing population of older adults. As the county’s senior population doubles, SourcePoint stands out by offering a broad spectrum of services—from in-home care and Meals on Wheels to robust community programs and resource navigation—ensuring older adults remain independent, connected, and thriving. With funding structures, caregiver challenges, and the digital divide in focus, this episode looks at the everyday issues facing seniors, the critical importance of local support, and what the future holds for aging in the community. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! Here’s What You’ll Learn in This Episode:Delaware County’s Unique Growth - Find out why Delaware County stands out as its population 65+ has doubled since 2010—and what that means for community services.SourcePoint’s Spectrum of Services - From Meals on Wheels and transportation to arts classes and caregiver support, get the inside scoop on how SourcePoint helps older adults live life to the fullest.The Realities of Caregiving - Hear honest stories about caregiver challenges, the “crisis point,” and why having the right information early can make all the difference.How Funding Shapes Services - Learn how federal, state, and most importantly, local levy dollars keep programs like SourcePoint running—and what happens when that funding is at risk.Bridging the Digital Divide - Discover how technology—and the lack thereof—affects independence, social connection, and access to services for older adults. 1. What services does SourcePoint offer for older adults in Delaware County?SourcePoint provides a wide range of services for older adults including in-home care (such as Meals on Wheels, personal care, homemaking, and medical transportation), community programs like fitness and wellness classes, caregiver support, creative arts, educational workshops, and Medicare guidance. 2. How is SourcePoint funded?SourcePoint is primarily funded through a local property tax levy in Delaware County, which makes up 75% to 80% of its overall funding. Additional support comes from federal and state funds, grants, donations, service fees, and volunteer support. 3. Who can use SourcePoint’s services?Services are targeted to adults aged 55 and older in Delaware County, as well as their caregivers. Many programs begin with a needs assessment to create a personalized care plan and connect individuals or families with appropriate resources. 4. How can I contact SourcePoint for help or information?You can call SourcePoint, visit their website, or drop in to connect with community resource navigators for guidance and support related to aging services. 5. Are there opportunities to volunteer or work with SourcePoint?Yes. SourcePoint relies on dedicated volunteers, especially for programs like Meals on Wheels, and offers opportunities for community members to get involved, starting as volunteers or interns and sometimes leading to employment. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Full transcript & key moments from "SourcePoint": https://app.castmagic.io/share/Z99mtFMG7l17gNjy Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

How Values Shape Financial Success with Ben HoegerIn this episode of Looking Forward Our Way, we talk with Ben Hoeger, financial advisor and Director of Private Wealth Management at the Hedley Hoeger Group at Baird Private Wealth Management. Ben provides practical advice on navigating the often intimidating world of financial planning, especially during turbulent economic times. We begin by celebrating Ben’s team’s recent recognition by Forbes and Shook Research as a best-in-state wealth management team—a testament to their teamwork and dedication. Ben shares some of his own journey into this field, shaped by his education at Otterbein and early career experiences that focused not just on investments, but on supporting people through life’s twists and turns. Ben explains the key questions to ask when choosing a financial advisor, emphasizing the importance of understanding an advisor’s process, communication style, and compensation. More critically, he highlights the personal side of financial planning: finding a relationship rooted in trust and genuine interest in your life, not just your money. We walk through what it’s like to become a new client—starting with conversations around personal values and goals long before crunching numbers. Ben underlines how effective financial planning is built on clarity around what matters most to you, so decisions during life’s expected and unexpected changes always circle back to those core values. Our conversation covers techniques for balancing savings for near-term needs, emergencies, and longer-term goals, using a “bucket” approach to risk and time horizons. We also round out the discussion by addressing how tools like artificial intelligence fit into the advisor-client relationship, and why the human touch remains irreplaceable. Ben introduces the Life Planning Initiative at his firm, which supports clients’ broader well-being—not just their balance sheets—and leaves us with wise advice: align your financial strategy with your values for a more fulfilling journey ahead. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! Moments 00:00 Discovering a passion for finance 06:40 Choosing the right team expertise 08:58 Building lasting client relationships 11:01 Discussing financial advisor background checks 15:15 Discussing personal financial motivations 19:25 Importance of financial goals 23:22 Using the bucketing approach 24:39 Discussing investment risk strategies 27:45 Aligning risk tolerance with guidance 31:56 AI and Social Security advice 35:03 Finding purpose beyond retirement 38:04 Aligning investments with personal values FAQ 1. What should I ask a financial advisor in my first meeting? According to Ben Hoeger at 06:06, you should ask about their process, the type of clients they typically serve, how and how often they communicate, their investment philosophy, and critically, how they get paid. It's also important to ensure their approach aligns with your needs and that you feel comfortable and can trust them. 2. How do I start working with a financial advisor? Ben Hoeger explains at 12:51 that the process usually starts with an introductory conversation focused on getting to know each other and discussing your motivations for seeking financial advice, rather than diving into numbers right away. The next steps typically involve discussing your values, vision, and goals before moving on to financial details. 5. How do I check a financial advisor's background or credentials? At 11:01, Ben Hoeger recommends reviewing a financial advisor's "U4" report, which documents their work history, licenses, and any complaints. This is an essential part of doing your due diligence before entrusting someone with your finances. We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

If you’re leading a business or organization and want to separate marketing myth from practical strategy, this conversation will give you the clarity—and courage—to build real momentum for growth. We sit down with returning guest Darlene Ziebell—an accomplished entrepreneur, business consultant, strategy specialist, and multi-book author—to unpack the real story behind successful marketing for small businesses. As business owners face rising costs, dwindling customer bases, and mounting challenges, the temptation to lean on marketing as a quick fix has never been stronger. But is throwing money at the latest digital tools or platforms really the answer? Darlene Ziebell draws on more than 30 years of experience, from founding her own seven and eight-figure companies to consulting for both startups and Fortune 1000 giants, to reveal why most companies struggle—not from lack of effort, but from missing strategic alignment. In this episode, you’ll hear why marketing works best as an integrated ecosystem, not just a checklist of trending tactics; how vanity metrics can lead you astray; and the critical difference between having a real business strategy and chasing every shiny new marketing object. Darlene Ziebell also shares lessons from her own clients, explains the pitfalls of the “post and hope” approach, and outlines the foundational questions every owner must answer before investing in marketing. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! Key Takeaways: Strategy First: Marketing tools are just tools—not miracles. Without a foundational business strategy, even the best marketing is just expensive noise. (15:19)Measure What Matters: Forget likes and hits—focus on leads, conversions, customer acquisition costs, and revenue. Everything else is just noise. (12:00)Narrow Your Niche: Don’t fear choosing your target market. Trying to sell everything to everyone guarantees failure. It’s leaders who define their lane and stick to it that win. (16:12) Moments 04:24 Entrepreneurship and business consulting experience 07:45 Using tools to drive impact 11:03 Starting in podcast consultancy 13:44 MBA insights for small business 17:39 Knowing your customer 21:37 Rebuilding marketing foundations 25:26 Smart money decisions early 29:01 Misinformation and fake social media stats 31:36 The importance of business strategy 33:26 Getting rejected early on We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Hear insights that will help you navigate the ups and downs of your professional life, strengthen your self-confidence, and embrace the winding paths your career might take. Brett Johnson and Carol Ventresca are joined by Ken Lazar, CEO of Ability Professional Network and a seasoned recruiter in the community. They talk about today's challenging employment environment—covering everything from the emotional pitfalls facing both job seekers and employees, to how self-doubt, fear of rejection, and age discrimination can impact our professional lives. Together, they explore the complexities of finding and keeping a job in an era marked by rapid changes in technology, evolving workplace expectations, and shifting definitions of career success. With stories from Ken Lazar's extensive experience, practical advice on overcoming setbacks, and a candid discussion on the role of emotional intelligence at work, this episode promises advice, encouragement, and a reminder that every career journey is full of surprises—and opportunities worth pursuing. Top 3 takeaways: Your career path isn’t always linear (and that’s OK!) - Every career is a “challenge of building the right skills.” Embrace the twists and turns — they’re opportunities to learn, grow, and reinvent.Self-confidence comes from more than your job title - As Ken emphasizes, we’re not solely defined by our occupation. Focusing on a variety of goals — professional, personal, physical, and spiritual — builds a well-rounded sense of value and direction.Own your story and share it with the world - Putting your intentions “out in the universe” isn’t just about networking — it’s about convincing yourself first, then finding the right opportunities (sometimes in the most surprising places!). If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! Moments 00:00 Career Journey in Staffing Industry 03:12 "Starting Ability Professional Network" 08:15 "Empowering Older Job Seekers" 12:14 "Finding Purpose in Encore Careers" 14:28 Perceptions of Age Discrimination 18:23 Unclear Job Descriptions Problem 20:44 "Recruiter-Hiring Manager Collaboration" 23:13 "Versatile AI Applications Explained" 27:23 "Sharing Feelings Builds Strength" 29:30 Managing Post-Meeting Emotional Upsets 33:35 "Courage to Challenge Comfort" 36:24 "Decisions Require Full Context" 43:04 "Defining Goals Beyond Occupation" 44:20 "Create and Inspire Others" We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. Copyright 2026 Carol Ventresca and Brett Johnson https://creativecommons.org/licenses/by-nd/4.0/ The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised. Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.

Whether you’re anticipating a move, supporting a loved one, or simply looking for ways to give back, this conversation is filled with practical tips, community resources, and inspiring stories about how ordinary items can turn a house into a home of hope. Welcome to "Looking Forward Our Way." In this episode, hosts Brett Johnson and Carol Ventresca discuss the sometimes daunting topic of downsizing, a reality many of us face when life changes require a new living situation. Packing, moving, and deciding what to do with cherished possessions can be overwhelming, but there’s a compassionate alternative you might not know about. Joining them is Phil Washburn, President and CEO of The Furniture Bank of Central Ohio. Phil shares insights into "Downsizing with a Heart," a social enterprise program designed to ease the transition by handling donations and disposal, all while funding the Furniture Bank’s mission to help families in need. Together, they unravel the emotional and logistical challenges of downsizing and highlight the impact of furniture donations—not just on donors, but also on thousands of families rebuilding their lives. You'll hear wisdom, compassion, and actionable advice from the heart of Central Ohio’s nonprofit community. If you like this episode, please let us know. We appreciate the feed back, and your support of offset costs of producing the podcast! Here are 3 key takeaways from our conversation: Holistic Downsizing Support: Downsizing with a Heart simplifies the process by offering a one-stop solution for donation and disposal. Their team works directly with clients to assess items, manage the labor, and ensure everything is handled respectfully.Meaningful Donations Make an Impact: The Furniture Bank prioritizes high-need items like sofas, beds, and dressers. Every donation helps local families in transition and keeps furniture out of landfills, giving your household items a second life.Planning Ahead Reduces Stress: The best advice? Start early! Phil emphasized the importance of planning ahead to make downsizing less overwhelming—helping both those moving and the relatives who might handle estate cleanouts. Moments 00:00 "Adapting Through Business Challenges" 03:05 "Streamlined Downsizing & Donations" 07:16 "Streamlined Donation and Disposal Help" 10:48 Realtors' Decluttering Recommendations 13:21 "Collaborative Support in Columbus" 18:04 Stress-Free Estate Cleanout Assistance 21:06 Downsizing: Plan Ahead, Reduce Stress 24:49 "Creative Tools and Time Surplus" 29:03 Team Building Through Furniture Volunteering 32:40 "Homes of Hope: Furnished Housing" 35:15 "Annual Bed Race Fun Event" 37:05 "Start Ahead, Step Forward" We would love to hear from you. Give us your feedback, or suggest a topic, by leaving us a voice message. Email us at [email protected]. Find us on Bluesky and Facebook. Please review our podcast on Google! And of course, everything can be found on our website, Looking Forward Our Way. Recorded in Studio C at 511 Studios. A production of Circle 270 Media® Podcast Consultants. https://creativecommons.org/licenses/by-nd/4.0/ The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised. Copyright 2026 Carol Ventresca and Brett Johnson Mentioned in this episode: Listener Disclaimer The views and opinions expressed by the experts interviewed on this podcast are their own and do not necessarily reflect the views of the podcast hosts or any affiliated organizations. The information provided in these interviews is for general informational purposes only and should not be considered as professional advice. Listeners are encouraged to consult with qualified professionals for specific advice or information related to their individual circumstances. The podcast host and producers do not endorse or guarantee the accuracy, completeness, or reliability of any information provided by the experts interviewed. Listener discretion is advised.