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A nurse preceptor has just watched a trainee commit a serious error despite hours of lecture, reading, and hands on training. In spite of herself, she starts to heat up, much like the more severe clinical educators who trained her years ago. “Why can’t you just get this right?” An ICU attending asks her resident to call her if a patient’s hematocrit drops under a certain value. Despite this agreement, and despite the patient deteriorating, the resident never calls. “Are you an idiot? Why didn’t you call me?” In these moments, how do we reset ourself to a place of care, curiosity, and compassion? How do we model a better culture of learning? How do we have our judgment, instead of our judgment having us? In “Curious Now with Jenny Rudolph,” a social scientist takes on the hidden structures that shape our behavior, culture, communication, and learning in healthcare. In this interactive podcast, Jenny Rudolph, PhD, FSSH, will help listeners approach the thoughts, feelings, and judgments underlying their reactions in a psychologically safer manner, helping us to better connect with curiosity and compassion to the people around us, especially when we feel that they’ve done something “wrong.” This podcast will include weekly challenges to examine your own thinking, including follow-up with listeners and experts about their experience on the journey to Good Judgment. Jenny Rudolph has made a career exploring what makes clinicians, healthcare organizations, and health professions training programs tick. Underneath the surface of intelligent, capable people who care about doing their best are hidden patterns that interfere with how they perform. Hierarchy, ego, communication glitches, resilience, power, professional learning, and how learning happens all flow downstream into creating actions that work and actions that don’t. Jenny found out the hard way that being too certain can get you in trouble. Demoted from third to second grade for poor academic performance when she arrived in Jaipur, India as an eight-year-old, she realized she had better get curious about how her new school and culture ran, and that curiosity has remained with her ever since. Jenny now works with clinicians around the world to help them develop their own love of that little dopamine drip of rewarding surprise when you find out something new about your colleagues and how they think. Whether trying to figure out a diagnosis, discovering what a learner is thinking, or upping your own clinical mastery, getting Curious Now is the solution. Curious Now on Spotify: https://open.spotify.com/show/72gzzWGegiXd9i2G6UJ0kP?si=890ed4b02bfe4838 Curious Now on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 -------------------- Founded in 1993, the Center for Medical Simulation was one of the world's first healthcare simulation centers and continues to be a global leader in the field. Simulation training at CMS gives healthcare providers a new and enlightening perspective on how to handle real medical situations. Through high-fidelity scenarios that simulate genuine crisis management situations, the CMS experience can open new chapters in the level of healthcare quality that participants provide. Find out more and apply for CMS simulation workshops at www.harvardmedsim.org.

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Check latest episodes from The Center for Medical Simulation podcast

The Wrong and Right Leader for the Moment | Curious Now with Jenny Rudolph

2026/10/16

How can we adapt our moves to the situations we find ourselves in? The best leaders use Situational leadership: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 This week, we’re exploring four situational leadership styles that one could use to approach the problem of: something bad is going to happen, I’m going to be in charge when it does, and my team needs to decide how to respond and then respond effectively to it. Two of these styles will improve culture and achieve positive outcomes, while the other two are likely to (depending on your team) degrade your unit culture and lead to bad outcomes. Workout of the week: Note your own instinctive leadership style and observe it in action—what about the situations you find yourself in benefits from this style? Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Dr. Lia Cruz | CMS Fellowship Stories

2026/10/09

For another highlight of our CMS Fellowship stories, we talked with Dr. Lia Cruz (DO, Pediatric Emergency Medicine). Dr. Cruz has sinced joined the Center for Medical Simulation as our Associate Director for the CMS-ALPS consulting team! Learn more about the CMS Fellowship program: https://harvardmedsim.org/simulation-fellowship-and-international-scholars-program/

Caring for Caretakers | Curious Now with Jenny Rudolph

2026/10/02

How do we take care of ourselves in a way that allows us to bring the right leadership moves to the needs of the moment? : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Whether it’s an identity snarl or an identity tsunami, we have to be able to lift the grip of our anger and bitterness off of our internal steering wheel and get back to a place where our actions are being driven by compassion, whether that’s compassion for ourselves (I’m going to get myself out of this situation that’s making part of me feel so angry) or others. Workout of the week: When you feel flooded, get curious about what is driving it—listen to what that flooded part of your system tells you, and offer some compassion. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Why Visionary Leadership Isn’t Authoritarian | Curious Now with Jenny Rudolph

2026/09/25

Instead of threats about the consequences of not staffing their clinics adequately during the holidays, a healthcare leader was persuaded to present the staffing goal as a challenge and ask for solutions from the team for how to get there: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Many of us think of leadership as a trait that you are born with, but research increasingly shows that leadership is a series of skills you can learn, beginning with emotional intelligence. This week we’re getting you ready to articulate a visionary goal within your context, and letting others help you to achieve it. Workout of the week: Articulate a clear “micro” vision in a group that you are working with, meaning a vision for the next 15 minutes to hour of your collective time. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Compassion Versus Empathy | Curious Now with Jenny Rudolph

2026/09/18

Breaking eight ribs and puncturing a lung after hitting a tree in a downhill biking accident, Jenny got the coffin’s eye view of someone being completely flooded at the scene of an emergency: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Using Name-Claim-Aim as a crisis management strategy in the moment allowed the team to down-regulate their reactions and empathy regarding an injured family member to the point that they could manage the rescue. There is a useful distinction between empathy and compassion, which are generally used interchangeably. Feeling someone’s emotional distress or physical pain can, very intuitively, add up to total drain on our resources and capacity. However, there’s also literature around the healing power of compassion. So is compassion fatigue a problem, or is compassion a good thing? Empathy is a ‘feeling with,’ meaning that you are experiencing some version of the same suffering as the person. Compassion, on the other hand is ‘feeling for,’ which is caring without necessarily feeling. Empathy is the detection system so that your brain can identify what it is you should feel compassion and caring for. Workout of the week: Notice 2-3 times when you feel either empathy or compassion, or the pathway from one to the other, and note “When am I feeling with, and when am I feeling for?” Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #HCSimWeek26 #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Thinking Makes It So | Curious Now with Jenny Rudolph

2026/09/11

Varying the narration that accompanies a situation can change the physiological way that learners experience it: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 How do we reset ourselves when people come at us with intense emotions? One of Jenny’s useful reframes for herself was: when someone argues with me, that’s a good thing. When someone cares enough about a situation to get upset, a way to reframe is that they care about the situation. Workout of the week: Find a way to reframe cognitively a situation that lets you feel less injured, angry sad, stung, etc., by something someone else has done. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Distanced Self-Talk | Curious Now with Jenny Rudolph

2026/09/04

As we learn to manage, we have to acknowledge that defensive survival circuits are automatic, and produce immediate behavioral and physiological changes: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 When we react, we know from the research that our management is not to prevent reactions, but rather what we do AFTER we react. We have to reset ourselves and repair whatever happened during the reaction. Deep breaths, half-smiles (reset of the facial muscles), and instructional self-talk work best--in Jenny’s case, the instruction is “use the skills you have” when you’re wanting to fight or freeze. It should also say “you”, or your name, rather than “I.” Workout of the week: Give yourself an instructional mantra that will work for you when you come to difficult situations. Jenny’s version is “use the skills you have.” Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Knocked Off Your "A" Game | Curious Now 51

2026/08/28

Little and big glitches both can knock you out of inhabiting your best self when you least expect it. Stress about her daughter’s upcoming wedding burst out in an unexpected way in Jenny’s morning huddle: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 What makes us bring up the fists and start fighting, or as Jenny puts is, releases her inner magpie when her jewels are threatened? Becoming aware of what are those things that trigger us—that perhaps unleash an “identity snarl”—is the first step towards self-awareness. Workout of the week: Catch your glitches when they drive by—what are those people, places, and events that trigger you? Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

10 Psych Safety Workouts | Curious Now with Jenny Rudolph

2026/08/21

Interested in just the workouts? This week, we’ve assembled a package of 10 workouts to improve your team’s psych safety: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Hey friends! Jenny is off this week attending her daughter’s wedding, so we thought it was a great time to put together a special highlight reel of 10 focused workouts on psych safety. We hope this format is helpful for our listeners—please let us know! Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Am I Safe? | Curious Now 50

2026/08/14

Self-awareness of our stress level is the foundation of our ability to self-regulate, which is what allows us to notice what’s going on with others more accurately: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 What makes us feel safe and social? People’s lower brain stems have evolved to underweight positive experiences in the face of stress. When we feel highly activated, without being frightened or overwhelmed, it can create a positive state of stress which helps us perform better. When you are completely flooded, you are less likely to be able to detect and correct your perceptions of other people. Workout of the week: Notice the glimmers that help you feel safe and social, and enhance them by spending more time with them or holding on to them in some way. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Tactical Mindfulness | Curious Now 49

2026/08/06

Managing our own attention at critical moments is one of the key elements of self-leadership, allowing us to control our reactions and focus rather than being controlled by it: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Borrowing from Chris Voss’ idea of Tactical Empathy, Tactical Mindfulness is the idea that even if we don’t want to commit to a mindfulness practice, it still allows us to lead much more effectively when we’re aware of our own panic, fluster, target fixation, or task saturation. Rather than forcing others to navigate our reactions, by naming and noting them we can regain control and bring our best selves back to the team. Workout of the week: When thoughts bubble up during a normal activity where you want to be paying attention, label them, accept them, and return to your attention. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

What Problems Do You Love? | Curious Now 48

2026/07/31

How do we help our colleagues push through initial effort to focus into a realm where they feel like they have achieved flow and are doing their best work? : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 A clear why, and a sense of working on problems that engage us, that matter to us, and that light us up, is the fuel or the wellspring of feeling like our jobs matter and that we matter in our jobs, and achieving those feelings of flow that make work tolerable or even satisfying. Workout of the week: Identify one thing that draws you in so completely that time passes almost unnoticed, and ask yourself what about it are you actually enjoying? Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Can You Have Too Much Psych Safety? | Curious Now 47

2026/07/23

“If I create too much psychological safety, won’t discussions just become endless? It sounds nice, but I have actual work to get done.” : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Psychological safety isn’t the opposite of discipline; it’s the partner of discipline. When we have to get things done, we have to get them done, but that doesn’t mean we can’t skillfully lead in a way that allows people to share their insights and still drive the work forward. Workout of the week: The next time you’re under pressure in a team setting, try to carve out a small proportion of work time to create the conditions for better collaboration, balancing discipline and openness. For example: name the time pressure the team is under, invite participation under those conditions, and support people for participating. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety 6120fbf0-89ba-11f1-b3c6-15acc75bf76a

Destigmatizing Failure | Curious Now 46

2026/07/17

People are going to make mistakes. As the leader of a team, how do we help people move from the mindset of failure as a character flaw to seeing failure as a moment for growth?: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 How do we separate out the part of us that’s aware that mistakes are required from us for growth and the part that feels like we’ve done a crime when we make an error? We can know intellectually that preventable error is a part of experience, but still have a part that wants to be perfect and experiences shame when we aren’t. Workout of the week: Reframe a mistake that you or someone else made in a way that allows you to learn from it productively. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Responding Productively When Feedback Hurts | Curious Now 45

2026/07/10

What should a leader do when they’ve encouraged their team to speak up, they’ve created psych safety, and then their team gives them feedback they didn’t really want to hear: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Whether and how we respond when people share their perspective with us has a big impact on whether they will do it again later. Pockets of culture around us are not set in stone; they’re built moment by moment based on how we talk to each other. Our experience as receivers of feedback and our actions shape how feedback will emerge in the future. Workout of the week: Say thank you when someone gives you feedback, even if the feedback doesn’t feel welcome. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Podcast reviews

Read The Center for Medical Simulation podcast reviews

4.6 out of 5

18 reviews

★★★★★

PICUpooja 2018/05/07

GREAT

I have throughly enjoyed the podcasts and find them very informational, actually a platform to get new ideas/ Also keep one engaged with the right sen...

★★★★★

jim_from_boston 2017/09/06

Medical Simulationist

I've only listened to the introductory episode but Dan + Janice have a really funny dynamic! I saw them give a presentation at IMSH in Orlando in Janu...

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