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In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives. They explore differences between the California and Arizona markets, the perception of pricing in the industry, and Hayward’s approach to product support and training. Monica discusses new developments like the XL pump, advanced cartridge filters, co-op programs, and the recently acquired Clark King commercial division. The trio also touches on the importance of service after the sale, the reality of product development cycles, and the role of relationships in driving success. Whether you're a pool pro, builder, or someone exploring new equipment options, this episode offers valuable behind-the-scenes insight into one of the industry’s leading manufacturers. Connect with Hayward Pool Products:  WebsiteInstagram LinkedInFacebookYouTube

In this episode of the Pool Chasers Podcast, Greg Villafana and Justin Bowie talk with Israel Saari, Digital Solutions Category Manager at Pentair, about how automation and remote monitoring can transform the pool industry for both homeowners and pool pros.  Israel explains how Pentair’s IntelliCenter automation systems—including the IntelliFlo3 pump, Upgrade Kits, IntelliCenter and IntelliCenter Lite—allow pros and homeowners to control and monitor pools remotely via the Pentair Pool App. Mentioned in episode: Israel Saari LinkedIn Pentair Website IntelliFlo3 Pentair Pool App IntelliCenter IntelliCenter Pool Control Upgrade Kit IntelliCenter Lite IntelliCenter Remote Monitoring Login

In this episode, we dive into the ins and outs of gas installations for pool and spa heaters. With winter approaching, homeowners are eager to heat their pools and spas, making this a high-demand service. From pre-site inspections to final inspections, permits, and everything in between, the Justin Bowie of JMax Plumbing shares his expert insights on what goes into a seamless gas installation. Whether you're a homeowner, a pool builder, or a pool service company, this episode covers all the details to help you better understand the process and what to expect. Connect with JMax Plumbing  Email: [email protected] WebsiteInstagram @bearded_plumberFacebookYouTubeConnect with Pool Chasers Website  Instagram  Facebook  LinkedIn  YouTube  

In this episode we sit down with Matt Lord, the young and energetic second-generation pool builder behind Coastal Pools in Melbourne, Australia. Matt shares his journey of joining the family business in 2016 and how he’s injected a fresh perspective into an industry that’s often slow to change. From his initial insecurities about being a young entrepreneur in an “old man’s game” to recognizing his youth as a key asset, Matt talks about his unique approach to pool building and business. Listeners will hear about the challenges and rewards of running a boutique pool business in Australia, where quality craftsmanship and personalized service are top priorities. Matt discusses how Coastal Pools creates customized, high-end swimming pools, emphasizing detail, innovation, and customer relationships that extend beyond just building pools. Sponsored by Lyon Financial Connect with Matt Lord & Coastal Pools  Website  Instagram  Connect with Pool Chasers Website  Instagram  Facebook  LinkedIn  YouTube  

In this episode, Greg and Justin sit down with Jessica Werner from Clear Comfort, a leading provider of Advanced Oxidation Process (AOP) sanitation systems for pools and spas. Jessica delves deep into the technology behind Clear Comfort’s innovative systems, which use hydroxyl radicals to sanitize pool water. She shares insights about the company's history, how their technology reduces the need for harsh chemicals, and how it helps homeowners and commercial pool operators maintain cleaner, healthier pools with less chlorine. Jessica also explains Clear Comfort's systems' environmental benefits, ease of use, and how they cater to both high-end residential pools and large commercial facilities. This episode is brought to you by Lyon Financial: Offering low-rate financing options for pool installations. Visit https://www.lyonfinancial.net/ or call 877-754-5966 for more details. Connect with Clear Comfort & Jessica Werner Website Jessica Email: [email protected] Instagram Facebook YouTubeClear Comfort LinkedIn X Connect with Pool Chasers Website Instagram Facebook LinkedIn YouTube Connect with JMax Website Instagram Facebook LinkedIn YouTube 

In this exciting episode, we were joined by Dennis Boyd of Pro Pool Inspectors and Charlie Raphael of Watershape University to introduce the Certified Residential Pool Inspector (CRPI) Training Course, the first of its kind for the pool industry. The discussion centers around the importance of professional certification for pool inspectors and how it benefits both pool professionals and homeowners. Dennis and Charlie explain how the new Certified Watershape Residential Inspector (CRWI) Certification is setting a new standard in the pool industry, particularly in real estate transactions. They also provide details on the upcoming course offerings, including how to sign up, and why continuous education and certification are key to success in the pool industry. Sign Up Or Learn More: Certified Residential Pool Inspector (CRPI) Training CourseWU B2121: Pool Inspections for Real Estate Transactions October 7-8 Hosted by Master Pools Guild & Watershape University in San Antonio, TX Connect with Pro Pool Inspectors:  WebsiteInstagramFacebookYouTubeTikTokLinkedInConnect with Watershape University:  Website Instagram Facebook

In this episode, we sit down with Bunim Laskin, the founder and chairman of Swimply. Swimply is an innovative platform that allows homeowners to rent out their swimming pools, similar to Airbnb but for pools. Bunim shares the inspiring story of how Swimply was born out of a simple neighborhood agreement and evolved into a multi-million dollar business. They discuss the challenges and successes of building the company, the impact it has on local communities, and the potential for future expansion into other rental markets like boats and sports facilities. The conversation also touches on how Swimply provides pool owners with a way to recoup their maintenance costs and even turn a profit, while offering non-pool owners affordable access to private pools. Bunim also talks about the company's efforts to collaborate with pool professionals and the exciting new features and expansions that Swimply is launching. Brought to you by: Lyon Financial 

In this episode we sit down with Cohl and Lisa Workman of Thunderbird Pools. They discuss their 22 years in the pool industry, their journey from humble beginnings to becoming a leading name in the industry, and the personal and professional philosophies that have guided their success. Cole and Lisa share insights into their business operations, including their commitment to quality, the importance of strong relationships with subcontractors, and their innovative approach to pool design and construction. They also delve into their future plans, including the expansion of their business and their focus on creating luxury pools.

In this episode, we explore Aquastar's innovative journey and cutting-edge products with insights from President Todd Pieri and Director of Science & Compliance Steve Barnes. Todd shares his career progression and the company's growth, while Steve discusses his extensive industry experience. We cover the reasons behind their new facility, the success of the Pipeline Cartridge Filter and Pipeline Pump, and the revolutionary Purestar Ozone System. The episode also highlights Aquastar's expansion into valves and actuators, the new "Try-Me Box" program, and the exciting Golden Ticket initiative, showcasing Aquastar's commitment to advancing pool technology and customer satisfaction. Sponsored By: Lyon Financial  Connect with Aquastar, Todd & Steve  WebsiteInstagramLinkedin (Aquastar)Linkedin (Todd Pieri) Linkedin (Steve Barnes) FacebookYouTube

In this episode we chat with Jimmie Meece, President of ASP (America’s Swimming Pool Co.) , to discuss his journey in the pool industry, the growth of ASP, and the benefits of franchising with ASP. We delve into Jimmie's background, ASP's business model, marketing strategies, and the recent launch of ASP's pool construction initiative. The conversation offers valuable insights for both existing pool service professionals and those considering entering the industry. Building a pool? Use Lyon Financial for the industry’s best pool loans! Connect with ASP & Jimmie Meece:  ASP WebsiteASP FranchisingJimmie MeeceFacebookInstagram YouTubeLinkedInConnect with Pool Chasers: Website Instagram Facebook YouTube Pinterest TikTok Patreon

In this episode, Greg, Justin, and Mike dive deep into the challenges and demands of maintaining perfection within JMax Plumbing. They discuss the relentless pursuit of excellence, the importance of proactive problem-solving, and the critical role of quality control in building and sustaining client trust. With real-life anecdotes and a touch of humor, they highlight the necessity of constant vigilance and thorough communication to prevent and address mistakes before they escalate. This episode offers valuable insights for anyone striving for high standards in their professional work, emphasizing the balance between perfection and practical problem-solving. Pool Chasers Website Brought to you by Lyon Financial  Topics Discussed [00:00:49] - Beers of the week[00:02:17] - Episode focus: Discussing common industry issues and personal insights.[00:03:27] - Importance of catching mistakes early and maintaining credibility.[00:05:07] - Example of a client relationship turning sour over a simple miscommunication.[00:07:06] - Learning from mistakes: The necessity of constant client engagement.[00:09:50] - Common plumbing problems: Crossed lines and leaks.[00:13:19] - The role of quality control in preventing client dissatisfaction.[00:18:20] - The cost of goodwill: Balancing financial loss and maintaining relationships.[00:23:15] - Case study: Handling a dirt pile incident to preserve client trust.[00:26:18] - Jobsite etiquette: The importance of communication and professionalism.[00:32:04] - Final thoughts: Embracing the pursuit of perfection while managing imperfections.

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In this episode, we dive into the collaboration between Pul Products, and JMax Plumbing, to design an innovative pool return solution for managing high-volume overflow in pools. We also share our hands-on experience installing a Clear Comfort dual unit system and highlight JMax's unique approach to educating sales teams on plumbing essentials. Join us as we discuss exciting projects, and reflect on working with high-profile clients who prioritize simplicity. We also explore the challenges of high-rise pool installations. Finally, we address market trends, economic concerns, and the importance of accurate pool plumbing in a Q&A with Pool Pro Magazine. This episode is brought to you by Lyon Financial Connect with Pool Chasers WebsiteEpisode 272InstagramFacebookYouTube

May 12, 2024 Weekly Flash Briefing: Swimming Pools, Industry News, Business & Culture Pool Chasers Website Submit News to Pool Chasers TOPICS DISCUSSED Pro Pool Inspectors limited time discountPro Pool Inspectors trainingLyon Financial loan calculatorPebble Technology New Line of Pool Finishes, PebbleQuartzEnter Pool Magazine Second Annual Green to Clean CompetitionGreen to Clean YouTube VideoHaviland Enterprises, Inc. Celebrates 90 Years of ChemistryWYBOTICS Announces Release of WYBOT C1 PRO Pool CleanerAirthereal Launches AquaMarvin AM6 Robotic Pool CleanerPool Industry Podcasts

Pro Pool Inspectors limited time discountPro Pool Inspectors trainingLyon Financial loan calculatorVivoAquatics Launches Water Usage Platform to Provide Critical Monitoring and Leak DetectionPool & Hot Tub Alliance Celebrates National Water Safety Month This MayGENESIS® Announces Maria Moscato As International Design & Wellness Faculty AdvisorPolaris Unleashes Lineup of Cordless Cleaners to Meet Every NeedGreen Pool Contest – Win Some Green With Pool Magazine!Pool Industry PodcastsSubmit news to Pool Chasers