Advertise on podcast: Running Restaurants

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★★★★★

4.7

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Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better? Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses. Whether you want your food venture to be more profitable, renowned, or enticing to many, we discuss every single strategy that could make your goals a reality. Tune in to insightful discussions with restaurant industry experts, business gurus, and food professionals about what it takes to bring your venture to the next level. Whether you are running a casual dining, quick service, table service, fine dining, or food bar, this podcast offers everything you need to hone the way you run your restaurant. Find out how to better market your place, increase your audience reach, and eventually turn your brand into a go-to or household name. Understand how to leverage the immense power of social media for your promotional campaigns in today’s ever-increasing digital world. Learn the best customer service strategies to keep everyone satisfied and longing for more. Discover how to develop your menu, keep it fresh and interesting, and make it suitable for a wide range of diets and food preferences. This podcast also explores the complex business aspects behind the scenes that require your utmost attention. Learn how to hire and maintain the most talented individuals, decrease food waste, eliminate internal theft, and comply with all legal matters to keep your restaurant up and running. Become more knowledgeable about finances and accounting, going in-depth about keeping restaurants highly profitable. Understand how to strike the perfect balance between good food and good revenue. This show provides solutions to the biggest and most common problems encountered by many in the restaurant industry. This is your chance to finally address low-profit margins, high food costs, and labor challenges. This is your opportunity to improve your business management tactics, staff training methods, and overall workplace culture. And of course, this is the best place to answer your technology and marketing questions, giving you a better edge in navigating the competition in this digital age. Hosting the podcast is Jaime Oikle, owner of the restaurant content provider Running Restaurants. Through this online website and its sister platforms, he is able to deliver valuable resources and the latest news to help restaurant owners constantly deliver outstanding local dining experiences for more than 25 years. His website contains more than 1200 articles and 75 hours of seminar or webinar sessions. Jaime’s reason for being is to help restaurant owners succeed and thrive. He is deeply passionate about providing as many resources as possible to guide them toward business success. Jaime leads every podcast episode with the goal of extracting the most helpful information and tips that prove useful in building and maintaining a well-rounded and efficient food venture. Whatever kind of restaurant you are running, equip yourself with the right knowledge to keep it up and running, as well as ensure its straight path towards success. Discover the latest, dive deep into the complexities, and win big in this difficult yet rewarding industry. And if some obstacles and hurdles hinder you from achieving the restaurant of your dreams, let Jaime reveal what you must do to get rid of the problems along your path. The biz is fun, yet far from easy, and this is the podcast to support and help you out! Listen to Running Restaurants at www.runningrestaurants.com.

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Trackable Marketing And Boosting Guest Frequency For Your Restaurant With Roger Beaudoin

2026/01/13

More than social media influencers and online reviews, your most important marketing resource is your loyal guests. Through trackable marketing, you can ensure they will keep coming back and will talk about you even beyond the table. Jaime Oikle sits down with Roger Beaudoin of Restaurant Rockstars to discuss how to keep track of your marketing strategies and boost guest frequency. They discuss how to train your team to constantly deliver impeccable services and offer customer incentives to attract new guests and retain the most loyal ones. From mug clubs to trivia nights, discover interesting ways to encourage people to visit your restaurant over and over again. Find out more at https://restaurantrockstars.com/ & https://www.runningrestaurants.com. https://restaurant.mysamcart.com/products/

How Restaurants Can Stay Relevant And Keep Guests Coming Back With Samantha Flynn

2025/12/15

Restaurants have to go the extra mile and go beyond food if they want to stay relevant and keep their seats filled at all times. Through the right content creation strategies, you can use social media to your advantage and keep guests coming back. Jaime Oikle sits down with Samantha Flynn, founder of Junipr Public Relations, who breaks down practical tips to market your restaurant in the vast online space, even with a tight budget. From fixing early branding mistakes to highlighting your very own signature dish in your posts, she explains what it takes to tell your story through social media, drive real traffic, and bring customers to your tables. Find out more at https://juniprpublicrelations.com & https://www.runningrestaurants.com. https://restaurant.mysamcart.com/products/

Mentoring, Shadowing & Sales Training at Your Restaurant

2025/11/18

In this Running Restaurants Podcast episode, Roger Beaudoin of Restaurant Rockstars shares practical strategies for training restaurant staff. The discussion covers mentoring and shadowing multiple top performers, cross-training for versatility, and the value of daily pre-shift huddles focused on sales and guest experience. Roger also describes engaging role-playing exercises, like "How to Turn $100 into $1000," to sharpen sales skills. The episode emphasizes empowering staff, using creative sales props, and identifying unique "hooks" to boost revenue and set restaurants apart, offering actionable tips for operators to elevate team performance and guest satisfaction. Highlights include: - Mentoring and shadowing strategies for restaurant staff. - Importance of learning from multiple top-performing employees ("A players"). - Cross-training staff to enhance versatility and understanding of various roles. - Daily pre-shift huddles as a strategy for improving guest experience and sales. - Key topics for discussion during pre-shift huddles, including guest needs and sales strategies. - Role-playing training exercises to develop sales skills and team engagement. - The impact of effective sales training on restaurant revenue. - Use of props and unique selling points to enhance sales and differentiate the restaurant. - Identifying and promoting profitable items or experiences ("hooks") to drive sales. Find out more at https://restaurantformula.com/ & https://www.runningrestaurants.com/ https://restaurant.mysamcart.com/products/

Managing Four Restaurant Concepts With Leo Moura

2025/10/20

Managing one restaurant is already challenging. How crazy would it be to manage not one but four different restaurant concepts? This is exactly the life of Leo Moura, a seasoned restaurant owner and operator in the Atlanta marketplace. He joins Jaime Oikle to share his experiences and strategies in handling American, French, and Italian cuisine – and even a pizzeria. Leo breaks down his approach to staff hiring, onboarding, and training, emphasizing the importance of continuous learning and public recognition in a restaurant team. He also explains how they adapted to the challenges of the COVID-19 pandemic, particularly with digital marketing and online ordering. Find out more at https://lagardeamerica.com, https://restolantoinette.com, https://ilgialloatl.com, https://gspizzaria.com & https://www.runningrestaurants.com. https://restaurant.mysamcart.com/products/

Restaurant Digital Marketing That Actually Drives Results With David "Rev" Ciancio

2025/09/24

In today’s highly digital world, maintaining a strong online visibility is a must if you want your business to thrive. But in the restaurant industry, hospitality marketing executive David "Rev" Ciancio has noted one alarming truth: many are not doing even the fundamentals of digital marketing. He joins Jaime Oikle to point out what restaurant owners and operators are missing out on if they refuse to post on social media, build a properly optimized website, and create engaging digital ads. Rev also highlights the benefits of publishing build videos regularly, setting up a rewards program for customers, and gathering client feedback to continuously improve your systems. Find out more at https://handcraftburgers.com/ & https://www.runningrestaurants.com. https://restaurant.mysamcart.com/products/

Music For Restaurants: Build Your Brand & Boost Profits with Ola Sars of Soundtrack

2025/09/08

Choosing the right music for restaurants may not seem important from the get-go, but it is definitely a crucial aspect of your business that you must never set aside. Jaime Oikle emphasizes how your chosen playlist can make or break your restaurant environment with Ola Sars, founder and CEO of Soundtrack. He shares how they serve as a one-stop shop for businesses that want to secure the right music for their commercial needs while navigating all of its complicated licensing matters. Ola discusses their process in cultivating music for restaurant owners and employ AI tools to elevate their techniques. He also explains how restaurant managers should handle their music access, deal with explicit content, and determine the best music volume that works well for your place. Find out more at https://www.soundtrack.io/ & https://www.runningrestaurants.com. Sponsor Link: https://servicewithstyle.com/runningrestaurants Sponsor Link: https://www.theleasecoach.com

Creating Shareable Experiences In Your Restaurant With Michael Tronn

2025/08/21

A good restaurant is beloved not just because of its delicious food, but most importantly the lasting shareable experiences it offers to every single customer. Jaime Oikle sits down with Michael Tronn of 3 Hospitality and TIMBR to discuss the right way to deliver a complete restaurant experience anyone will love and remember. He explains how to perfectly combine good food, flawless service, and impactful branding to make your restaurant a certified go-to establishment. Michael also discusses why restaurant owners must always stay updated with current social media trends, where word of mouth is passed around almost instantly. Find out more at https://www.michaeltronn.com & https://www.runningrestaurants.com. Sponsor Link: https://www.RestaurantFormula.com Sponsor Link: https://servicewithstyle.com/runningrestaurants

What It Takes To Be A Good Restaurant Manager With Darren Denington And Alison Anne

2025/07/23

Having a good restaurant manager is essential in securing success in the world of hospitality. What characteristics and leadership styles should they possess? Jaime Oikle explores the eight traits of an effective manager with Darren Denington and Alison Anne. They discuss how managers must do the inner work to elevate themselves as impactful leaders and the best ways to build thriving relationships with their team. Darren and Alison also talk about Restaurant Management 201 and 301, a series of in-depth workshops about building cohesive and effective restaurant managers and crews. Find out more at https://www.linkedin.com/in/darrendenington/, https://www.linkedin.com/in/alisonanne/, & https://www.runningrestaurants.com.

Tips For Building Culture For Restaurant Owners & Managers With David Friedman (Ep 250)

2025/07/14

The everyday and long-term success of your restaurant hinges greatly not just on hiring the most talented people but also on building the right culture. Jaime Oikle sits down with David Friedman, founder of CultureWise, to break down how to create the ideal restaurant culture and environment. He talks about the right way to cultivate positivity within your team by constantly showing that you care about them, not just as employees but living and breathing human beings. David also dispels some misconceptions about culture building and the right way to take care of red flags as soon as they appear. Find out more at https://culturewise.com/ & https://www.runningrestaurants.com. Sponsor Link: https://servicewithstyle.com/runningrestaurants Sponsor Link: https://www.RestaurantFormula.com

Streamlining Operations In Your Restaurant With Matthew Patrick (Ep 249)

2025/06/30

Your restaurant finances and taxes will always be your restaurant's most complicated and overwhelming aspects. Streamlining operations is the way to go if you want these to become much more manageable. Jaime Oikle sits down with returning guest Matthew Patrick to take a deep dive into the financial aspect of the restaurant industry. Together, they share valuable tips on menu engineering, tax compliance, cash flow monitoring, and tip management. Matthew also discusses how AI and the plethora of automated tools right now reshape how restaurants are run and managed - and why you cannot afford to ignore them at all. Find out more at https://patrickaccounting.com/ & https://www.runningrestaurants.com. Sponsor Link: https://www.RestaurantFormula.com Sponsor Link: https://www.theleasecoach.com

Creating Memorable Customer Service at Your Restaurant with Chris Tripoli (Ep 248)

2025/06/18

Restaurant goers will certainly remember good food bundled with good customer service. By creating a point of differentiation in these areas, you can make your place not only commendable but also memorable. Chris Tripoli of The Restaurant Clinic discusses why a personalized and specialized approach is the rising trend every restaurant should take advantage of in this age when so many food choices are readily available and easily accessible. He also shares insights on adjusting to customer needs in a post-pandemic world, starting a restaurant even with little to no experience, and using the latest technology to level up your operations. Find out more at https://www.therestaurantclinic.com/ & https://www.runningrestaurants.com. Sponsor Link: https://www.theleasecoach.com Sponsor Link: https://servicewithstyle.com/runningrestaurants

Restaurant Marketing and Branding 101 With Joe Haubenhofer (Ep 247)

2025/06/03

Your restaurant’s marketing and branding are not only about turning heads and getting everyone’s attention. Most importantly, it is about turning your target market into loyal customers. Joe Haubenhofer, owner of The Plaid Penguin, discusses the right way to do this to improve and elevate how your restaurant is received by the public. He shares practical tips on creating effective logos, designing restaurant menus, using photography for maximum impact, and sticking to your set brand guidelines. Joe also discusses how to blend brand and marketing with your workplace culture to inspire everyone to exude authenticity, intentionality, and consistency. Find out more at https://www.theplaidpenguin.com/ & https://www.runningrestaurants.com. Sponsor Link: https://servicewithstyle.com/runningrestaurants Sponsor Link: https://www.RestaurantFormula.com

Driving Restaurant Sales: A Guide to Customer Data Analytics & Loyalty with Abhinav Kapur (Ep 246)

2025/05/19

Dive headfirst into the data revolution sweeping the restaurant industry! In this episode, host Jaime Oikle dives deep into the world of restaurant customer data analytics with Abhinav Kapur, co-founder and CEO of Bikky. Abhinav shares his journey from identifying the data gap in the hospitality industry to creating a powerful tool that helps restaurants understand and leverage customer insights. Discover how analyzing menu data can drive loyalty, why customer lifetime value is crucial (it's WAY more than just that one sandwich!), and how personalized marketing can triple your conversion rates. We explore how Bikky integrates seamlessly into existing restaurant tech stacks and even sneak in some personal life wisdom and book recommendations. Get ready for a data-driven future where restaurants thrive by understanding the people behind every transaction, turning casual diners into lifelong fans! Find out more at https://www.bikky.com/ & https://www.runningrestaurants.com. Sponsor Link: https://www.RestaurantFormula.com Sponsor Link: https://www.theleasecoach.com

How Automated Tip Management Is Transforming Restaurant Operations - With Kirk Grogan (Ep 245)

2025/05/06

Tipping is an important element in running a restaurant. Employees often receive several tips in a single dinner service, and sometimes keeping up with it is quite overwhelming and confusing. Kirk Grogan is here to discuss how automation can ease the burden of this particular task. Joining Jaime Oikle, the Co-Founder & COO at TipHaus shares the many benefits of using an automated process in computing, recording, and distributing tips, which results in a more optimized and streamlined restaurant operation. Kirk also explains how improving your tipping system greatly helps in improving employee retention and building a healthy workplace culture. Find out more at https://www.tiphaus.com/ & https://www.runningrestaurants.com. Sponsor Link: https://www.theleasecoach.com Sponsor Link: https://servicewithstyle.com/runningrestaurants

Exploring The 2025 Restaurant Business Report with Bryan Solar (Ep 244)

2025/04/21

The 2025 Restaurant Business Report was recently released, and it is full of curious yet enlightening information for the industry’s future. Jaime Oikle explores its contents with Bryan Solar, Chief Product Officer at SpotOn. Together, they discuss how restaurants should navigate today’s rising economic pressures, which involve increased costs, labor issues, and supply chain volatility. They explain how restaurant pricing should be adjusted and managed despite potential resistance from customers. Bryan also talks about the role of data, AI tools, and other innovative technologies in greatly transforming the restaurant industry in today’s highly digital society. Find out more at https://www.spoton.com/ & https://www.runningrestaurants.com. Sponsor Link: https://servicewithstyle.com/runningrestaurants Sponsor Link: https://www.RestaurantFormula.com

Podcast reviews

Read Running Restaurants podcast reviews

4.7 out of 5

9 reviews

★★★★★

Alvaro Cana 2025/02/13

Must Listen!

Great episodes and insights on everything hospitality!

★★★★★

oliviabaker13 2022/08/09

A must-listen!

If you’re in the restaurant biz, this podcast is a must-listen! Each episode is packed with valuable strategies and insights that could help your rest...

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