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AI-native workforce security is how Amplifier Security and Jamf close the gap between security policy and employee action, without slowing anyone down. In this episode of Jamf After Dark, hosts Kat Garbis and Josh Thornton talk with Shreyas Sadalgi (Co-Founder & CEO) and Thomas Donnelly (Co-Founder & CTO) of Amplifier Security. Their AI agent AMP works alongside Jamf Pro, Jamf Protect, and Jamf Security Cloud to engage employees directly in Slack and Microsoft Teams, resolving vulnerabilities, standardizing operating systems, and supporting Jamf AI governance, without the friction of top-down enforcement. Meet the Guests: - Shreyas Sadalgi, Co-Founder & CEO, Amplifier Security https://www.linkedin.com/in/shreyassadalgi - Thomas Donnelly, Co-Founder & CTO, Amplifier Security https://www.linkedin.com/in/thomasdonnelly12 *CHAPTERS:* 0:00 Introduction: Meet the Jamf After Dark Hosts and Guests 3:55 What Is Amplifier Security? Solving the Workforce Security Gap 5:46 AI-Driven Cyberattacks and the Human-Speed Security Problem 7:15 Partnering With Employees Instead of Enforcing Security 9:07 Meet AMP: Amplifier's AI Security Agent 10:51 Customer Wins: OS Standardization and Vulnerability Management 16:46 How Amplifier Stands Out From Homegrown Security Tools 18:47 Amplifier and Jamf: Integrating APIs and AI Governance 21:16 The Combined Value of Jamf and Amplifier Security 23:53 Agentic AI: What's New for Amplifier This Year 28:33 JNUC 2026 Preview and Amplifier's Free Jamf Offer 30:36 Case Study: Securing a Distributed Shipping Company's Fleet 35:10 Real ROI: Faster Updates and Fewer Vulnerabilities *What You'll Learn:* - Why workforce security breaks down at *human speed* while AI-driven attacks move at machine speed - How AMP uses Jamf Pro smart groups and device data to have real, contextual conversations with employees about fixes — instead of just sending tickets - Real customer results: fleet updates 70% faster, vulnerability counts dropping from hundreds of thousands to single digits, and training compliance rising from 75% to 98.5% Resources Mentioned: Amplifier Security https://www.amplifiersecurity.com Jamf Support https://www.jamf.com/support #AmplifierSecurity #Jamf #AIGovernance #EndpointSecurity #WorkforceSecurity @AmplifierSecurity

JNUC 2026 moved to September and runs Wednesday to Friday for the first time. The two people who organize it explain what else changed. Join JNUC 2026! September 23–25 Kansas City https://www.jamf.com/events/jamf-nation-user-conference/2026/overview/ Jeff Ovik runs JNUC registration. Kelsey Dahl builds the session catalog. Hosts Kat Garbis and Josh Thornton work through the questions people send in every year. Before you commit: you don't have to be a Jamf customer to attend. Your pass covers breakfast, lunch and the Jamf Nation party, and the registration site has a Convince Your Boss letter you can adapt if you need approval to travel. All the conference hotels sit within a short walk of the convention center, and Kansas City was chosen partly because a large share of attendees can reach it in a three-hour drive or less. Once you're there: breakout sessions run 45 minutes, with 10 to 15 minutes held back for questions. Every session is tagged 100, 200 or 300 so you can judge the depth before you walk in, and most sit at 200. The Focus Tracks page groups sessions by topic and includes an Intro to Jamf track if this is your first year. The 2026 catalog covers AI governance, platform APIs and Terraform, platform single sign-on (PSSO), declarative device management (DDM), Blueprints, Self Service+, Jamf Parent and Jamf School. *Things are new this year:* - AI session summaries appear in the session catalog as soon as a session ends, so a session you had to skip isn't lost. - The sessions expected to draw the biggest crowds move into larger rooms, called super session rooms. - Brain Dates are back as well: small-group conversations on a topic you choose, booked ahead of time and held in the exhibit hall. *CHAPTERS:* 0:00 Welcome: JNUC 2026 in Kansas City 1:45 Meet Jeff Ovik and Kelsey Dahl 3:33 What's New: Sept 23–25, Wed to Fri 6:44 Why Attend: Community and Hallway Track 9:16 Why Kansas City? Location and Barbecue 11:51 Which JNUC Hotel to Book 12:25 Do You Have to Be a Jamf Customer? 13:49 Brain Dates Explained 16:22 Level Up Workshops: Two Options 18:07 Cost, ROI and Convince Your Boss 25:00 Global Partner Summit Tracks 26:15 Session Lineup: AI, PSSO, DDM, APIs 27:10 New: AI Session Summaries 28:52 Keynote, State of the Union, Super Sessions 30:20 Session Levels 100–300 and Focus Tracks 33:17 Jamf Nation Party at CPKC Stadium 38:03 How to Register for JNUC 2026 #Jnuc #Jamf #Jnuc2026 #Macadmin #Apple

Most security teams know Windows inside out, but not macOS. Beacon by Jamf Threat Labs hunts the Mac malware and attacker activity your team misses. In this episode of Jamf After Dark, hosts Kat Garbis and Josh Thornton talk with Jaron Bradley, Director of Jamf Threat Labs, about the state of the macOS threat landscape in 2026, and a new service that brings dedicated Mac threat hunting to your environment. If you run a Mac fleet and your team's expertise is mostly Windows or Linux, this one's for you. What You'll Learn: - Why macOS is now a real target: info stealers, malicious search ads, and fake app installers - How Jamf Threat Labs researches malware like GhostClaw and builds detections into Jamf Protect - What Beacon is, how telemetry feeds the hunt, and why human analysts review every alert - Why dedicated macOS expertise matters when Windows-first tools fall short on Mac CHAPTERS: 0:00 Mac Threats and the Jamf After Dark Crew 1:21 Meet Jaron Bradley: From Incident Response to macOS Threat Hunting 4:15 What Is Jamf Threat Labs? Team, Research and Mission 6:51 The State of the macOS Threat Landscape 7:33 Why Mac Is a Growing Target: Info Stealers and Malicious Ads 9:24 How AI Is Changing Both Attack and Defense 11:40 Jamf Threat Labs Research: GhostClaw, Predator and the Aftermath Tool 13:57 Jamf Protect and MI:RIAM: Real-Time Mac and Mobile Detection 14:43 How Attackers Masquerade Malware on macOS (DPRK Tactics) 17:21 Introducing Beacon by Jamf Threat Labs: What It Is and How It Works 19:37 Why Beacon Exists: macOS Threat Hunting as a Service 25:05 What to Expect as a Beacon Customer: Alerts, Detections and Reports 28:00 Real-World Story: Catching APT Activity on a Mac Fleet 29:25 How to Get Started with Beacon 30:47 Wrap-Up and Credits 🔔 Subscribe for more Apple security content from Jamf: Who This Video Is For: - Endpoint security specialists and SecOps analysts responsible for macOS compliance and detection - Security stakeholders and CISOs building or scaling a Mac security program - IT and security teams whose strength is Windows or Linux but who now manage a growing Mac fleet Resources Mentioned: - Beacon by Jamf Threat Labs: jamf.com/blog/beacon-jamf-threat-labs-mac-threat-hunting-service/ - Jamf Threat Labs: jamf.com/threat-labs/ - Jamf Protect: jamf.com/products/jamf-protect/ - Jamf Threat Labs on GhostClaw/GhostLoader: jamf.com/blog/ghostclaw-ghostloader-malware-github-repositories-ai-workflows/ Jamf After Dark is a podcast from Jamf. Reach us at [email protected] with the subject line "attention to the podcast." #macsecurity #endpointsecurity #applesecurity #threatdetection #siem #endpointprotection #threathunting #Jamf

Travis County's Senior Systems Engineer explains why his team migrated 1,900+ Apple devices back to Jamf after trying a competing MDM, and how Jamf tools caught phishing test emails before users ever saw them. Billy Roberts manages endpoints for Travis County government in Austin, Texas, a hybrid environment with 6,900 Windows devices and nearly 2,000 Apple devices including iPhone, iPad, and Mac computers. In this episode of Jamf After Dark, Billy shares why they left Jamf, what went wrong with their previous MDM, and what brought them back. He also walks through how Jamf Trust quarantined phishing emails before users could even open them, and how Jamf Security Center's detailed app reports eliminated the manual research from their technology assessment program. 🎙️ Jamf After Dark, a podcast from Jamf introducing you to the people, products, and stories behind Apple device management and security. Hosted by Kat Garbis and Josh Thornton. What You'll Learn: Why Travis County chose Jamf over a UEM for Apple device managementHow Jamf Pro responds to configuration changes instantly compared to hours on a competing MDMHow Jamf caught internal phishing test emails before users could see themHow Jamf Security Center's app reports cut their technology assessment timeline by a third 🔔 Subscribe for more device management content from Jamf Resources: MDM Migration Checklist https://www.jamf.com/blog/mdm-migration-checklist/ Jamf Pro https://www.jamf.com/products/jamf-pro/ Jamf Protect https://www.jamf.com/products/jamf-protect/

One K12 school was blocking roughly 1,000 phishing attacks per day, and had no idea it was happening. EDU Buying season is here, and security, classroom tools, parent controls, and teacher adoption all need answers before a single device gets ordered. Mat Pullen, Jamf's Product Marketing Director for Education and a former classroom teacher, joins hosts Kat Garbis and Josh Thornton for a frank conversation about what K12 schools are dealing with in 2026. Subscribe for more Edtech content from Jamf: *CHAPTERS:* 1:51 Meet Mat Pullen: Product Marketing Director for Education at Jamf 2:51 Jamf Nation Live EDU: What Schools Are Actually Asking About 4:22 Top K12 Challenges in 2026: Budget, Security and Screen Time 6:57 Why Schools Are Easy Targets for Cyber Attacks 8:10 Student Privacy vs. Surveillance: How Jamf Balances Both 10:03 Jamf Parent: Giving Families Control of School Devices at Home 12:42 Technology in the Classroom Is an Education Problem, Not an IT Problem 14:58 MacBook Neo for K12: What It Changes for Schools on a Budget 20:05 Jamf Safe Internet: Content Filtering and Network Threat Prevention 22:12 Limited Privacy and Time-Based Policies: New Features Explained 25:58 Jamf for K12: One Solution for IT, Security, Teachers and Parents 29:05 Jamf Teacher in Action 31:46 K12 Buying Season 2026: How to Think Beyond the Device 37:23 Here's What Most Schools Are Missing

Mobile device security is the biggest blind spot in most organizations, and most IT teams have no way to investigate when something goes wrong. Chris Deane, Senior Sales Engineer for Jamf Security Products, and Harry Jenkins, Senior Sales Manager for Jamf Mobile Forensics, sit down with hosts Kat Garbis and Josh Thornton to talk through what actually happens when a mobile device gets attacked. They cover the full picture: why MDM alone isn't security, how mobile threat defense stops most attacks but not all, and where Jamf Mobile Forensics comes in for the ones that slip through. Plus a deep dive into spyware — Pegasus (NSO Group), Predator (Intellexa), zero-click attacks, why journalists are targeted just as often as executives, and how Jamf Threat Labs builds detection rules for threats that have never been seen before. CHAPTERS: 0:00 Mobile devices are the #1 security blind spot 1:50 Meet the guests: Chris Deane and Harry Jenkins, Jamf Security 2:56 What makes Mobile Security different from endpoint security? 5:08 MDM, Mobile Threat Defense, and Mobile Forensics: the three layers explained 7:18 Why Only 15% of mobile devices are properly secured 9:49 Personal vs. Work: why the blurred lines make mobile security hard to enforce 15:36 Incident Response: what happens when an employee says their phone was attacked? 17:43 What Mobile Forensics actually means, and what Jamf is not looking at 19:57 iOS vs. Android CVEs: 90-120 Apple patches vs. 600-900 Android in 12 Months 22:43 Spyware: What Predator and Pegasus actually do to your mobile device 25:37 Targeted malvertising and the shift from One-Click to Zero-Click Attacks 29:07 Who gets targeted: executives, journalists, and travelers in High-Risk countries 33:20 How Jamf Threat Labs detects unknown threats using behavioral analysis 36:43 AI Analysis in Jamf Mobile Forensics: deeper insights without Forensic skills Subscribe for Apple device management and security insights #MobileSecurity #Spyware #EndpointSecurity #mobileforensics #cybersecurity #Jamf

Okta's Dan Hefley (https://www.linkedin.com/in/dan-hefley), Senior Product Manager for Device Access, explains how Platform SSO brings enterprise identity to the Mac. From day-zero Setup Assistant enrollment in macOS 26 to device bound SSO using secure enclave keys, Dan covers what IT teams need to know about deploying Platform SSO with Okta and Jamf. Dan shares his perspective as a former MDM admin turned identity product manager, discusses how device bound SSO prevents session hijacking with hardware-backed keys, and explains why the Shared Signals Framework between Okta and Jamf creates layered security. Hosts Josh Thornton and Kat Garbis explore what this means for organizations managing Apple fleets. 1:44 Meet Dan Hefley - Senior Product Manager at Okta 5:00 What Is Okta? Vendor-Neutral Identity Provider Overview 6:23 Why Identity and Device Security Go Hand in Hand 7:21 What Is Platform SSO? Native macOS Framework Defined 8:07 Evolution from Jamf Connect Basic to Platform SSO 9:15 Why Platform SSO Was 9:47 Platform SSO in Setup Assistant 10:08 Day-Zero Enrollment Flow - ABM to Jamf to Okta MFA 11:43 Solving Enrollment Friction with Separated Device and User Registration 12:18 Password Syncing Benefits 16:40 How Device Bound SSO Prevents Session Hijacking 17:53 Identity Threat Protection and Continuous Authentication 18:06 Shared Signals Framework - Okta and Jamf Working Together 20:40 Okta FastPass and Passwordless Authentication on Mac 21:20 Device Bound SSO Completes the Day-Zero Story 22:30 Getting Started - Requirements and Deployment Considerations 26:26 Okta's Platform SSO Roadmap and Future Direction 27:43 Key Takeaway - Identity and Device Teams Belong in the Same Room RESOURCES: - Mac Admins Slack - Platform SSO Channel: https://macadmins.slack.com - IAMSE Blog - Okta Integration Guides: https://iamse.blog - Jamf Learning Hub: https://learn.jamf.com/ - Jamf and Okta integrations: https://www.jamf.com/integrations/okta/ Subscribe for Apple device management and security insights WHO THIS IS FOR: IT administrators and security teams managing Mac fleets in enterprise environments. Relevant if you're evaluating Platform SSO with Okta, migrating from Jamf Connect Basic, or planning identity integration for zero-touch Mac deployment. #Okta #Jamf #macossecurity #AppleSecurity #DeviceBoundSSO #macOS #IdentityManagement #PlatformSSO #ZeroTouchDeployment #JamfAfterDark #EnterpriseSecurity #MacAdmin #TrustedAccess #podcast

Educators: ever wonder why certain apps are on your classroom iPads? App Catalog shows you the why behind every app, plus how other teachers use them. We also discuss Jamf's Matter Innovation Hubs - free community learning centers operated in collaboration with Jamf in the US and internationally. These hubs focus on technology-enhanced, student-centered learning and serve educators, students, and communities through hands-on programs and the Matter Career Readiness Institute. GUEST: Kelly Watkins Conrad - Senior Program Engineer, Jamf Community Education (manages devices across all Matter Hub locations globally, 14 years at Jamf) CHAPTERS 2:00 Meet Kelly Watkins Conrad: Jamf Senior Program Engineer 3:20 What Are Matter Innovation Hubs? 5:45 Matter Hub Global Locations 9:24 The Problem - Teachers Can't Find Apps They Need 16:51 Main Benefit - See Why Apps Were Chosen 18:00 Sharing Teacher Use Cases Within Districts 21:25 2026 Expansion - Stay tuned! #JamfSchool #AppCatalog #EdTech #matterngo

If you're clicking through Jamf Pro configs manually, you're about to learn why that's becoming a problem. Security teams are starting to ban console access. MSPs are wasting hours rebuilding the same configs for each client. And organizations scaling to hundreds of Macs are drowning in manual changes with zero audit trail. Ryan Legg, Jamf's Solutions Engineer for Infrastructure as Code, breaks down how Terraform lets you manage your entire Jamf environment through code instead of clicking. Whether you're managing 50 Macs or 5,000, here's why this matters NOW. CHAPTERS 4:45 What is Infrastructure as Code - Explained for Non-Coders 8:15 What is Terraform and Why It Exists 11:30 How Terraform Talks to the Jamf API (Without You Writing Scripts) 14:45 Jamf Terraform Provider - 2+ Years in Development 18:20 Version Control for Configs - Git, Testing, Rollback 21:40 Why This Matters - Audit Trails, No Manual Errors, Scalability 24:30 MSP Use Case - Deploy to Multiple Clients in Minutes 27:15 Enterprise Use Case - Manage Hundreds of Configs with Code 30:10 Small Team Use Case - Document Everything as You Build 34:00 Why Every Admin Should Learn This NOW - The Future is Code 37:13 Getting Started - Resources and Documentation 39:09 Wrap-Up - Where to Get Help What You Learn: 4:45 "Treating your Jamf config like a software project" - what that actually means 18:20 Multiple admins can submit changes through pull requests - no more stepping on each other 24:30 MSPs: Stop rebuilding configs manually - use one Terraform module across all clients 30:10 - Small teams: Codify early so the next person doesn't start from zero 34:00 - "Organizations are requiring admins OUT of consoles" - security trend you need to know   RESOURCES: Jamf Concepts (Start Here): https://concepts.jamf.com Trusted by Jamf (Tutorials): https://trusted.jamf.com  Jamf Developer Portal: https://developer.jamf.com MacAdmins Slack: https://macadmins.org   WHO NEEDS TO WATCH: Mac Admins who manually configure Jamf Pro (you're wasting time) MSPs managing multiple Jamf instances (you're rebuilding the same thing repeatedly) IT teams scaling past 500+ devices (manual configs won't scale)   Jamf After Dark: A podcast about managing Apple devices, hosted by Kat Garbis and Josh Thornton. Guest: Ryan Legg, Solutions Engineer III at Jamf #JamfAfterDark #Terraform #JamfPro

John Britton, CEO of WorkBrew, joins Jamf After Dark to discuss how organizations can solve the security, compliance, and management challenges of using the open-source package manager Homebrew on macOS at scale. This episode is a must-listen for any IT or Security leader managing a fleet of Mac devices used by software engineers. Learn how WorkBrew provides visibility, governance, and automated security workflows for developer tools, all while integrating seamlessly with Jamf Pro. What You'll Learn: The security and compliance risks of unmanaged Homebrew in the enterprise.How WorkBrew provides visibility, remote management, and security for Homebrew.The seamless integration between Jamf Pro and WorkBrew for deployment and device group management.How to enable developers to use Homebrew as standard (non-admin) users on macOS.Strategies for distributing and managing private, internal company tools via Homebrew taps.The end-user experience for a developer when a company adopts WorkBrew.Featured Guest: John Britton: Co-founder and CEO of WorkBrew, a platform for securing and managing Homebrew in the enterprise. John is a software engineer with deep expertise in developer tools and experience. He is a contributor to the open-source Homebrew project and is passionate about enhancing developer productivity while meeting enterprise security standards. 0:00:00 - Introduction: Managing Your Digital Tools 0:04:01 - What is Homebrew? The "App Store for Developers" on Mac 0:05:24 - The Challenge: Why Homebrew Creates Risk for IT & Security Teams 0:08:12 - The Solution: What is WorkBrew and How Does it Help? 0:12:19 - Core Features: Deployment, Visibility, Management & Security 0:14:45 - How WorkBrew Benefits Engineers, IT Admins, and Security Teams 0:17:35 - How WorkBrew Integrates with Jamf for Deployment & Policy Management 0:22:55 - Advanced Use Case: Managing Private & Internal Company Packages 0:25:41 - The Developer Experience: Migrating from Homebrew to WorkBrew 0:28:58 - A Major Win: Enabling Homebrew for Standard (Non-Admin) Users 0:32:33 - The Rise of Mac in the Enterprise & Employee Choice 0:36:39 - How to Get Started with WorkBrew (Including the Free Plan) 0:38:58 - Final Thoughts & Key Takeaways Read more: Get started with WorkBrew's free and paid plans: https://workbrew.com/ Join the Mac Admins Foundation Slack Community: https://www.macadmins.org/ Learn more about Jamf Pro: https://www.jamf.com/products/jamf-pro/ #Jamf #WorkBrew #Homebrew #MacAdmins #EndpointSecurity

Katie English & Chris Schasse discuss JNUC 2025 highlights: Platform SSO, Blueprints updates, AI security features, and macOS Tahoe improvements.   What You'll Learn: Platform API updates enabling third-party integrations with Jamf Blueprints and compliance features Platform SSO implementation replacing traditional Jamf Connect workflows Automated software update workflows through Jamf Blueprints AI Assistant capabilities for macOS security alerts and configuration profile analysis macOS Tahoe (macOS 15) and iOS 18 security enhancements Cybersecurity best practices for October 2025 Cybersecurity Awareness Month   Featured Guests: Katie English - Principal Product Manager at Jamf, former Jamf After Dark podcast host, expert in Apple device management and security product development Chris Schasse - Owner and Lead Technician at Rocketman Tech, former Jamf Professional Services team member, Jamf-focused MSP specialist, host of the Launchpad meetup Read more: https://www.jamf.com/blog/macos-26-platform-sso-simplified-setup/ https://www.jamf.com/blog/introducing-jamfs-ai-assistant/ https://www.jamf.com/blog/getting-to-know-declarative-management/   0:00 Introduction: Welcome Back from JNUC 2025 2:09 Cybersecurity Month Discussion 5:15 JNUC 2025 Highlights: Platform API & Blueprints 8:30 Platform SSO: The Future of Mac Identity Management 16:00 Jamf Account OIDC Migration Challenges 18:30 Blueprints Automated Software Updates 21:40 AI Assistant: Security Alerts & Configuration Analysis 32:15 Apple OS Updates: macOS Tahoe & iOS 18 35:05 Platform SSO vs Jamf Connect Strategy 39:40 Security Best Practices for Cybersecurity Month 44:20 New iPhone 16 Features & Hardware Security 47:00 Closing Thoughts & Resources   #Jamf #WorkBrew #Homebrew #MacAdmins #EndpointSecurity

200+ agents, 24/7 global coverage and AI assist. Explore how Jamf cut first response from 7 hours to under 10 minutes. Jamf After Dark hosts Kat Garbis and Josh Thornton sit down with Lisa Akerson (VP, Global Technical Support) and CJ Krueger (Sr. Program Manager, Technical Support) to unpack what's new in Jamf Support: an Intercom-powered omnichannel experience, AI assistance for common questions, and faster routing so customers reach the right expert, fast.   Highlights 200+ highly skilled support agents. Since the new portal launched June 20: 28,952 new support conversations and ~98,000 replies across chat/phone/email; 9,758 tickets for complex issues. AI Agent already resolved ~4,500 conversations (Standard Support chat). First response time improved from ~7 hours to 10 minutes after the Intercom move.   Guests Lisa Akerson, VP Global Technical Support at Jamf CJ Krueger, Sr. Program Manager, Technical Support at Jamf

Join co-hosts Josh Thornton and Kat Garbis along with members of the Jamf events team to discuss JNUC 2025. Jeff Ovik (Sr. Event Specialist) and Kelsey Dahl (Sr. Event Specialist) join the podcast to help discuss what listeners can expect at JNUC 2025. From hotel accommodations, things to do in Denver, Braindates, session topics, the Global Partner Summit, Level Up, and of course — the JNUC party, the team unpacks all the exciting things that will happen at JNUC.   Need help getting approval to go? The team discusses money saving strategies, JNUC value-adds, as well as the helpful "Convince Your Boss" letter.  Important links: Register for JNUC 2025 Grab cool JNUC 2025 Swag Store

Join co-hosts Kat Garbis & Josh Thornton with Jamf guests, Iulia Arghir (Senior Product Manager) and Alexander Dove (Senior Sales Engineer) as they introduce and unpack the exciting details of a new feature, Network Relay.  Network Relay provides a modern VPN framework, built into the OS and deployable via MDM. Rather than replacing an existing VPN all together, Network Relay can work alongside it, securing admin specified destinations, helping modernize and better secure an existing infrastructure. Network Relay preserves the native Apple device experience that users expect. Some benefits are the support for app-specific, policy-driven tunneling, authenticated based on the hardware-attested device identity, ideal for Zero Trust as well as secure remote connectivity available out of the box.   Listen to the full episode to learn more!   Looking to sign up and be an early Network Relay adopter? Sign up here: https://forms.office.com/r/wfWk5RmMGc   Network Relay blog: https://www.jamf.com/blog/jamf-network-relay-service-mobile-secure-connectivity/

Join host, Kat Garbis, with special guest, Matt Jerome (Sr. Engineer Desktops, Fanatics) to discuss a common scenario in the Mac Admin world: inheriting a Jamf instance.  You didn't build the Jamf Pro instance — someone else did. Perhaps they built it but not quite in the way you would have done it.  Maybe the instance came through an acquisition, someone left the organization, regardless, this happens  and is usually met with some questions and requires a strategy to navigate. Matt Jerome has plenty of experience in this and created a process of how to navigate inheriting an instance. Matt shares steps he has found to be repeatable and guidance on how to make this as easy as possible.    Please find a list of cited resources in this episode: Tech Thoughts article: https://community.jamf.com/t5/tech-thoughts/from-huh-to-h-e-r-o/ba-p/341348 Installomator: https://github.com/Installomator/Installomator Setup your Mac: https://github.com/setup-your-mac/Setup-Your-Mac Nudge: https://github.com/macadmins/nudge Superman: https://github.com/Macjutsu/super App Auto Patch: https://github.com/App-Auto-Patch/App-Auto-Patch