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In this interview, Stuart Taylor (https://www.linkedin.com/in/skt/) talks us through how a change of government meant that the NHS lost out on some useful predictive technology, and how in hindsight he could have prevented that from happening. This interview is also available as a video. Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how you can do it better”, available from Amazon For more information, take a look at The PMO Professionals' blog archives on: Continuous improvement mindset Lessons learned Safeguarding value If you want to be kept updated with our journey, sign up to the (approximately!) monthly newsletter. Get in touch at https://www.thepmoprofessionals.com/contact or [email protected]

In this interview, Elsie Rogers tells us how a simple communication oversight nearly turned into a cost overrun, and reminds us of the importance of informal corridor conversations. This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this interview, Zoe O'Toole tells us how she went into a hostile, change-fatigued environment with no project portfolio overview and implemented project and portfolio reporting. She shares how she gained trust and improved communication, and reminds us to listen and understand before making recommendations for change. This interview is also available as a video at https://www.youtube.com/watch?v=cVk-XAHIKE4&list=PL1ZmB1dbMaa1uauuDxHoxxMDyVV_oQIPs&index=25 This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this interview, Richard Humphrey tells us how what he thought was a sensible and pragmatic suggestion was summarily dismissed. He reminds us to pay attention to stakeholders' environment, and reminds us that incremental change is often better received and longer lasting than step change. This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this interview, police officer Martin Robbie describes what it is like to manage a real emergency situation, and what he learned from doing it. He reminds us to prioritise and balance the needs of disparate stakeholders, and to use the right amount of communication to keep people informed but on task. This interview is also available as a video at http://bit.ly/ScaryScars This is one of Pragmatic PMO's interview series "Scary Scars Shared". In these interviews, Ken asks Real Project Managers to share in around ten minutes what they learned from their most successful and their challenging project management experiences (scars). Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from Amazon http://bit.ly/KensLLBook

In this interview, Ben Archer reminds us not to over-promise, and to minimise cost and complexity by minimising the number of project phases. This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this interview, David Evans recommends us to understands the needs of project stakeholders, and be prepared to adapt our project approach to suit those needs. This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this episode, Kim Fitzpatrick recommends us to clearly articulate the purpose of our projects, especially when the benefits are not obvious. She also suggests we should understand the skills of the people we work with to get the best from them. This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this episode, Bekka Prideaux talks about how she handled a stakeholder who didn't do what he said he would. She reminds us to make effective use of the people and the tools available to us to deliver the project. This interview is also available as a video at http://bit.ly/ScaryScars This is one of Pragmatic PMO's interview series "Scary Scars Shared". In these interviews, Ken asks Real Project Managers to share in around ten minutes what they learned from their most successful and their challenging project management experiences (scars). Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how you can do it better”, available from Amazon http://bit.ly/KensLLBook

In this interview, Jack Saward tells us what happens when we take passed-on information at face value, and recommends that instead we go direct to the information source wherever possible. This interview is also available as a video at http://bit.ly/ScaryScars This is one of Pragmatic PMO's interview series "Scary Scars Shared". In these interviews, Ken asks Real Project Managers to share in around ten minutes what they learned from their most successful and their challenging project management experiences (scars). Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from Amazon http://bit.ly/KensLLBook

In this interview, Juliet Doswell reminds us to manage our stakeholders' expectations (estimates are subject to change), and reminds us that the advice of experts is ultimately one person's opinion. This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences.  You can find the entire series at http://bit.ly/ScaryScars (video) and http://bit.ly/PragmaticPMOCast (audio, or search for “PragmaticPMOCast” wherever you get your podcasts) Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook  The Pragmatic PMO Channel is here to support project managers and PMO people.  Here's where to find Pragmatic PMO:  • https://www.PragmaticPMO.com • https://twitter.com/PragmaticPMO • https://www.linkedin.com/in/pragmaticpmo • https://www.facebook.com/PragmaticPMO Sign up to the (approximately!) monthly newsletter at https://mailchi.mp/844d51587a6c/pragmatic-pmo-mailing-list-sign-up #PragmaticPMO #PMO #ProjectManagement #LessonsLearned #SuccessesAndScarsShared #ScaryScarsShared

In this interview, Susie Palmer-Trew relates the consequences of making assumptions, and reminds us to encourage people to challenge and test the assumptions we make - especially the small ones. This interview is also available as a video This is one of Pragmatic PMO's interview series "Scary Scars Shared", in which Ken Burrell talks to Real Project Managers about what they have learned from things that have gone wrong on their projects (scars), so that we can all learn from their experiences. Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how you can do it better”, available from Amazon http://bit.ly/KensLLBook