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Send us Fan Mail  In this episode of PROpulsion LIVE, Francois du Toit speaks with leadership development specialist Igno van Niekerk about situational leadership and what it looks like in real working life. This conversation looks at how leaders can adapt their approach to different people, roles, and situations. Whether you lead advisers, admin staff, support teams, or a wider business unit, this episode will help you think more carefully about how to lead people well. Igno draws on more than 25 years of leadership development experience, his work on Light on Leadership, and his research into leadership and storytelling. Together, Francois and Igno unpack how leaders can use situational leadership in practical ways, while also looking at ideas from transformational leadership, including the four I’s. In this episode, we explore: ✅ what situational leadership means in practice ✅ how to lead different people in different ways ✅ how to support growth without losing accountability ✅ how leadership changes across small firms and large organisations ✅ what better leadership looks like for advice, admin, and support teams This episode is for financial planners, advisers, firm owners, managers, team leaders, and anyone who wants to support people better at work. Subscribe to PROpulsion LIVE for more conversations on building better financial planning businesses and better teams. #SituationalLeadership #LeadershipDevelopment #FinancialPlanning #TeamLeadership #AdviceBusiness 

Send us Fan Mail  How can financial planners use tech and AI in a practical way without losing the human side of advice? In this episode of PROpulsion LIVE, we look at how tech and AI can help financial planners and advice businesses work better, serve clients better, and grow with more intention. This is not about chasing every new tool. It is about using the right tools in the right places. We unpack how AI is changing customer behaviour, why human-centred design still matters, and where AI can help across the client journey. We also look at practical use cases such as meeting prep, meeting notes, follow-up emails, client education, marketing, business growth, onboarding, training, and more. We also talk openly about the risks. AI is useful, but it is not flawless. Bias, hallucinations, and poor judgement can all create problems if advisers are not careful. That is why ethics, review, and human responsibility still matter. If you are a financial planner, adviser, business owner, or leader in an advice firm, this episode will help you think more clearly about where to start and what to do next. In this episode: Why AI is already changing client expectations How to keep advice human while using better technology Simple ways to use AI before, during, and after meetings How AI can support education, marketing, and business growth Why it is often a process problem, not a tool problem What financial planners need to watch out for when using AI Subscribe for more episodes on building a better financial planning business. #FinancialPlanning #AIForAdvisers #AdviceBusiness #ClientExperience #FinancialAdvisers 

Send us Fan Mail  In this Part 2 conversation with Johann Maree, we take on the hard questions that came out of the last episode on fee-based advice. We talk plainly about how a book (or rather a business) is valued, how fees are collected, what to do when clients default, and how to think about clients who cannot afford advice right now. We also unpack LVC, whether the old formula still works, and what advisers need to rethink in light of regulation and AI. Most of all, we tackle the big question: how do you move from your current model to a fee-based business in real life? Johann shares a practical 90 to 120-day way to start making the shift. This is a direct conversation for financial planners, advisers, and firm owners who want honest answers, not safe ones. In this episode: How a book of business is really valued How fee collection works in practice What to do about bad debt and defaults How to serve clients who cannot pay now What LVC means and whether it still matters The 7 steps to moving to a fee-based model A 90 to 120-day plan to begin the transition If this episode helps you, please like, subscribe, and share it with another adviser or planner. #FinancialPlanning #FeeBasedAdvice #FinancialAdvisers #AdviceBusiness #PracticeManagement 

Send us Fan Mail What is the difference between practice management and business management, and why does it matter so much for financial advisers today? In this episode of PROpulsion Live, I speak with Johann Maree about why advice firms need to be run as proper businesses, not just busy adviser-led practices. With more than 35 years of experience across South Africa and Australia, Johann shares what he has learned about business models, client segmentation, fee-for-service, client engagement, adviser behaviour, and the systems that help advice firms grow. This conversation is for financial advisers, planners, and firm owners who know they need to step back from daily pressure and start building a stronger business. We unpack what business management looks like in an advice firm, where many firms go wrong, and what leaders should be doing now to build something more stable, more valuable, and easier to run. In this episode, we cover: - the shift from practice management to business management - the signs your business depends too much on the owner - the biggest business gaps in advice firms - strategic planning for advice businesses - client segmentation in a practical way - fee-for-service and client value - client engagement as a business issue - the first steps to take in the next 90 days Johann brings deep experience in advice business leadership, behavioural finance, coaching, and adviser development. This is a practical conversation for anyone who wants to build a better financial planning business. If this episode helps you, please like, subscribe, and share it with another adviser or planner. #FinancialPlanning #FinancialAdvisers #PracticeManagement #BusinessManagement #AdviceBusiness

Send us Fan Mail Many financial planners segment their clients. Few actually change how they deliver advice. In this episode of PROpulsion LIVE, we explore the next step in building a modern advisory firm: productising your services. Segmentation helps you understand your clients. Productisation helps you run a scalable business. You will learn how to move from vague promises of “comprehensive advice” to clearly defined service packages with structured delivery, clear outcomes, and pricing that reflects the value of planning. We cover: • Why the traditional AUM model is under pressure • The difference between segmentation and productisation • How to build clear service tiers based on complexity • How to turn your advice into repeatable services • Why CRM workflows are essential to deliver consistent advice • Practical steps to start productising your firm this month This episode is part of our 2026 theme: From Knowing to Doing. Most advisers already know they should segment, specialise, and systemise their work. The challenge is implementation. If you want to build a firm that is scalable, profitable, and easier to explain to clients, this conversation will give you a clear starting point. 👍 If you enjoyed this episode: Like the video, subscribe to the channel, and share it with another adviser who is building their  practice. Link Galileo Webinar: 🔗 Register - https://bit.ly/3OZcr15  Become a member: www/propulsion.co.za/community

Send us Fan Mail The Great Wealth Transfer is already underway. Trillions in assets will move from one generation to the next over the coming decades. Yet many financial advisers are still unprepared, both for their clients’ intergenerational planning and for their own succession. In this episode of PROpulsion LIVE, Francois speaks to Mark Hedderman CFP®, President of the LIA and CEO of Hedderman Financial Solutions, about what advisers must start doing now. They explore: • Why so many heirs change adviser after inheriting • How to engage the next generation before wealth transfers • The difference between continuity planning and real succession planning • What private equity and consolidation mean for smaller firms • How to protect and grow the value of your advisory practice • Practical steps to move from knowing to doing This conversation is essential viewing for financial planners, financial advisers, and advisory firm owners who want to protect their client relationships, strengthen their firm value, and build a lasting legacy. If you are serious about intergenerational planning and adviser succession, this episode will challenge and guide you. Subscribe for weekly conversations on building and running a successful financial planning business. PDF from Sam's segment - Visibility is Value: https://www.propulsion.co.za/wp-conte...

Send us Fan Mail Winning FPI’s Professional Practice of the Year is a big moment.   But trophies don’t build businesses. Daily decisions do.   In this first episode of Season 7, we sit down with Wouter Fourie from Ascor® Independent Wealth Managers to unpack what it actually takes to build an award-winning financial planning firm.   This is not a celebration piece. It’s a practical conversation. We talk about the years behind the recognition. The standards they refuse to compromise on. The systems that keep the business consistent. The leadership lessons that shaped the team. And the uncomfortable decisions that had to be made along the way.   If you run a financial planning practice, manage a team, or are serious about raising your standards, this episode will challenge you.   Inside this conversation: What “client-centred” really looks like in practice How Ascor builds and maintains internal discipline The role of leadership in growing a strong advisory team What most firms say they value but don’t implement Where to start if you want to lift the level of your own business Season 7 is built around our theme for this year: From Knowing to Doing.   Wouter’s journey is a real example of what that looks like when it’s applied consistently over time.   If you’re ready to move beyond theory and build something solid, this one is worth your time.   Subscribe for weekly conversations on building better financial planning businesses. www.propulsion.co.za/community     #financialplanning #financialadviser #wealthmanagement #practicegrowth #FPI #FPIProfessionalPracticeOfTheYear2025

Send us Fan Mail It’s the Season 6 Finale of PROpulsion LIVE, and we’re ending the year with a conversation that many advisers will relate to. In this episode we look at the changing adviser landscape and the decisions solo advisers are weighing up as regulation, admin, and client expectations grow. Zeyn shares what he is seeing across the profession, how COFI may shape the future, and why support structures are becoming part of the discussion for more practices. We explore the solo path, the network path, and the questions every adviser should work through before deciding which direction to take. Zeyn also talks about the long-term benefits that the right support model can bring to clients, the adviser, and the practice. A meaningful finish to a season built around our theme: Explore. 🎯 In this Season Finale: • The changing environment for IFAs • What COFI may mean for solo practices • How to weigh up the solo route vs joining a network • Questions advisers should explore before making a move • What strong support can unlock for clients and the adviser 🔔 Subscribe to PROpulsion LIVE for weekly conversations that help you explore new ideas, tools, and ways to grow your financial planning business.

Send us Fan Mail How do young professionals see the future of financial planning? In this inspiring episode of PROpulsion LIVE, we meet Karabo Huma, a driven young woman from Soshanguve who’s redefining what’s possible through education, mindset, and purpose. Karabo shares how she found her place in the financial planning world, the lessons she’s learning at Rich Ideas Group, and why she’s passionate about bringing financial literacy to her community. Her story reminds us that where you start doesn’t determine where you’ll go. 🎯 In this episode: Exploring the future of financial planning through a young lens Why mindset matters more than background Lessons from inside a financial advisory firm The power of education and financial literacy Karabo’s dream to inspire and teach her community 🔔 Subscribe to PROpulsion LIVE for weekly conversations that help you explore new ideas, tools, and ways to grow your financial planning business. #FinancialPlanning #PropulsionLIVE #YouthInFinance #FinancialLiteracy #Explore #Mindset #KaraboHuma

Send us Fan Mail When financial planner *Ryan Redman* faced stage 3 cancer, everything he believed about life, money, and success was tested. In this deeply personal episode of **PROpulsion LIVE**, Ryan shares how the experience reshaped his purpose as a husband, father, and adviser — and why he now approaches financial planning with new empathy and clarity. 💬 In this conversation: How adversity sharpened Ryan’s focus and purpose The human side of financial advice — vulnerability and trust Lessons from endurance sport for long-term performance Exploring technology without losing the human touch Redefining success: from income to impact 🎥 Watch to discover how challenge can become your greatest teacher and how exploring new mindsets can future-proof your practice. 👉 Subscribe to PROpulsion LIVE for more stories and insights from leaders shaping the future of financial planning. #RyanRedman #FinancialPlanning #Resilience #AdviserMindset #CancerSurvivor #TechnologyAndHumanity #Explore2025 #ConqueringMountains #PROpulsionLIVE

Send us Fan Mail Meet South Africa’s top financial planners of 2025! In this episode of PROpulsion LIVE, we sit down with the finalists for the 2025 Financial Planner of the Year Award - Brendan Dunn (Hewett Wealth), Theoniel McDonald (Wealth Associates / Carmel Wealth), and Nicola Langridge (Private Client Holdings). The award, presented by the Financial Planning Institute of Southern Africa (FPI), recognises a CERTIFIED FINANCIAL PLANNER® professional who demonstrates outstanding financial planning skills, lives the FPI Code of Ethics, and communicates with clarity and care. The winner will be announced on 3 November 2025 at the Gala Dinner in Johannesburg - but before then, we explore what it really takes to reach this level. Join us as we discuss their approach to client relationships, advice processes, the balance between value and cost, and the mindset that drives excellence. #FinancialPlannerOfTheYear #FPI #FinancialPlanning #CFP #Explore2025 #PROpulsionLIVE #FinancialAdvice #FinancialAdviser #FinancialPlanningProfession

Send us Fan Mail What does it take to lead a successful financial planning firm and create a new movement that empowers women with money? In this episode of PROpulsion LIVE, host Francois du Toit sits down with Gretchen Betts, Managing Director of Magenta Financial Planning and founder of SheFinance, for an honest look at growth, purpose, and the courage to explore what’s next. Gretchen shares her journey from adviser to business owner, including the story behind her management buyout of Magenta — a bold move that changed everything. She also opens up about her mission to help women build clarity and confidence around their finances through SheFinance and her practical workbook. Whether you’re an adviser thinking about succession, culture, or new ventures, this conversation will leave you inspired to explore your own next chapter — with purpose and a touch of sparkle. 🔗 Links mentioned: Magenta Financial Planning: https://www.magentafp.com SheFinance: https://www.shefinance.co.uk SheFinance Workbook on Amazon: https://www.amazon.co.uk/dp/1068439114 👉 Don’t forget to like, comment, and subscribe to join the PROpulsion community of forward-thinking financial planners. AI+FLOW WAITLIST https://aiplusflow.scoreapp.com 📊 Take the Professional Practice 10.0 Scorecard 🎯 https://www.propulsion.co.za/scoreyt 📘 Get the Financial Advisor Playbook • Physical Book: https://www.takealot.com/the-financia... • Digital Copy on Amazon:

Send us Fan Mail Are you working harder than ever but not feeling the progress? In this episode of PROpulsion LIVE, Francois explores what *real client value* looks like in today’s financial planning world — and how to build a practice that grows naturally because of it. Discover a fresh way to think about your clients, your business, and your time. You’ll learn how to: ✅ Identify your most valuable clients and tailor your service around them ✅ Use data and digital tools to save time and serve better ✅ Create client experiences that build trust and long-term loyalty ✅ Communicate your value clearly through simple, honest marketing This isn’t about adding more work — it’s about doing the right work for the right clients. If you’re ready to build a business that feeds itself, this one’s for you. 🎯 *Watch now and explore how to create real client value that lasts.* #FinancialPlanning #ClientExperience #PracticeGrowth #AdviserBusiness #propulsionlive  DIGITAL LOCKDOWN https://inn8cpd.co.za/event/register/... 📊 Take the Professional Practice 10.0 Scorecard 🎯 https://www.propulsion.co.za/scoreyt 📘 Get the Financial Advisor Playbook • Physical Book: https://www.takealot.com/the-financia... • Digital Copy on Amazon: https://www.amazon.com/dp/B0D8BL2CGH 🌐 Learn more about PROpulsion and Becoming a member: 👉 https://www.propulsion.co.za/community –––––––––––––––––––––––––––––––––––––– #FinancialPlanning #BusinessGrowth #ClientRelationship #HolisticAdvice #PROpulsionLIVE

Send us Fan Mail Are you running your practice — or is it running you? In this episode of PROpulsion LIVE, Francois dives into how financial planners can gain control, confidence, and freedom by treating their practice like a proper business. Learn how to separate personal and business finances, pay yourself like a professional, and build structure that gives you both stability and time back. If you’re tired of living from one commission cycle to the next, this conversation will help you build a business that truly works for you. 📌 What you’ll learn: The mindset shift from adviser to business owner How to pay yourself a consistent salary Separating personal and business finances Building systems that free your time Creating a plan for lasting growth 🎥 Join Francois and explore how to take back control — and build a business you’re proud to own.

Send us Fan Mail Are your clients struggling with fear, shame, or overwhelm when it comes to money? In this episode of PROpulsion LIVE, we sit down with Samantha Sparkes, a personal finance coach who helps women change their money stories, build practical skills, and gain the confidence to take action. We discuss: -What financial coaching really is and how it differs from financial advice  -Why so many people feel stuck, even when they know the “right” steps  -Simple money skills that make the biggest difference in daily life  -The most common challenges Samantha sees in her clients -Why financial advisers and coaches working together gives clients the best outcomes 📌 Resource: Take Samantha’s free Money Dysfunctions Assessment for Entrepreneurs: https://qualtricsxm3htzgdg96.qualtrics.com/jfe/form/SV_3Vit66mbl5neZCK 👉 Don’t miss this chance to learn how financial coaching can add depth to advice, and how it prepares clients to get the most from their adviser. Subscribe for more conversations that help financial planners, advisers, and business owners explore new ways to grow. ASCEND SUMMIT TICKETS: https://www.propulsion.co.za/propulsion-summit-tickets/ DIGITAL LOCKDOWN https://inn8cpd.co.za/event/register/154/10034092-b592-4e0e-ab73-65d1c144b17d 📊 Take the Professional Practice 10.0 Scorecard 🎯 https://www.propulsion.co.za/scoreyt 📘 Get the Financial Advisor Playbook • Physical Book: https://www.takealot.com/the-financia... • Digital Copy on Amazon: https://www.amazon.com/dp/B0D8BL2CGH 🌐 Learn more about PROpulsion and Becoming a member: 👉 https://www.propulsion.co.za/community