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IN THIS EPISODE YOU'LL DISCOVER: 1. Why “good service” is no longer enough Discover why most organisations are settling for ordinary, and what it really takes to create experiences people talk about, remember, and come back for. 2. The real meaning of Human Move beyond transactions and processes, and learn how small, intentional moments of care and curiosity can completely transform culture, leadership, and customer experience. 3. The hidden advantage most businesses are overlooking In a world chasing efficiency, Peter reveals why the organisations that win are the ones that feel different, and how to bring that difference to life in practical, everyday ways. ABOUT PETER: Peter Merrett is a Hall of Fame keynote speaker and former chef and luxury hotelier who has spent 35 years defining what world-class hospitality truly looks like.  Today, he helps organisations rediscover the human side of business, bringing wonder back to culture, service, and leadership, where culture isn’t a program, service isn’t a transaction, and leadership is felt, not just seen. Known for his warmth, storytelling and straight-talking clarity, Peter challenges leaders to raise their standards, rethink what’s possible, and create experiences people never forget. In a world chasing efficiency, his message is simple: the real advantage has always been human. CONNECT WITH PETER: Visit his website. Connect with Peter on LinkedIn and Instagram. Here is Peter's book.

IN THIS EPISODE YOU'LL DISCOVER: 1. Why influence, not authority, is the defining skill of successful middle managers and where most get it wrong.  2. How to confidently manage up, across, and down without overstepping or second-guessing themselves.  3. Practical techniques to communicate with clarity and impact, even in high-pressure or politically complex environments. ABOUT SALLY: Sally Foley-Lewis CSP is a globally recognised leadership expert specialising in middle managers, the most overlooked and over-relied-on layer of organisations. With over 20 years’ experience across Australia, Asia, the Middle East, and North America, she has worked with companies including Coca-Cola, L’Oréal, and Microsoft.  Sally is the author of The Middle Matters and is known for her practical, engaging approach to building confident, capable leaders who can influence without authority.  As National President of Professional Speakers Australia, she is passionate about helping leaders thrive, not just survive, in today’s complex workplaces. CONNECT WITH SALLY: Visit https://www.sallyfoleylewis.com for leadership resources, programs, and insights. Connect with Sally on LinkedIn for practical tips on leading from the middle. Explore her online community, Lead From The Middle,  to learn how to lead with confidence, clarity, and impact.

IN THIS EPISODE YOU'LL DISCOVER: A new perspective for why we must experience pain and hardship in our lives.A look into how the Hero's Journey is speaking of a deeper mystery, and what that means for you.We'll unlock the keys to taking back the pen and writing the story you desire.ABOUT JASON: Jason Blyth is a speaker and youth advocate delivering raw messages on resilience, personal responsibility, and the power of choice. A former international athlete, he won multiple national titles, international medals, and placed top-10 at the Junior World Championships. As a musician, he collaborated with international artists and producers behind Ludacris, Linkin Park, and Snoop Dogg. Born into extreme adversity and raised in darkness, Jason lived a life of destruction until rock bottom changed everything. Described as a once-in-a-generation speaker, his mission is to ensure every child grows up in a safe home, free from abuse and neglect. CONNECT WITH JASON: Connect on LinkedIn and Instagram. Visit his website: https://jasonblyth.com/

IN THIS EPISODE YOU'LL DISCOVER: Why AI is a human decision, not a tech decision. What happens when you skip the human layer. How to build a workforce that thrives with AI, not just survives it. ABOUT TRACY: Tracy Sheen CSP is an AI governance consultant, keynote speaker and two-time award-winning author with 30+ years in digital technology, including launching SMS and the original iPhone in Australia.  She guides teams, leaders and organisations to build workforces that are genuinely human-led and AI-leveraged through her signature GIST Framework. Her book AI & U: Reimagine Business is the plain-language guide for anyone who wants practical Monday morning steps without the overwhelm.  Tracy runs her entire business from a caravan, travelling full-time across Australia. Human-led. AI-leveraged. The Augmented Workforce. CONNECT WITH TRACY: Connect on LinkedIn. Find out about here book: aiandu.com.au Visit her website: tracysheen.com

IN THIS EPISODE YOU'LL DISCOVER: Understand FearHow to upgrade your core operating system.Find the courage to live the life you always wantedABOUT STEVEN: They call him ‘The Resilience Warrior.’ When you're needing change, a fresh perspective and a new way forward, he’s your guy. He understands what it means to live life face-on, full on, day in day out, no matter what the world throws at him.  Born with a Nevus (Birthmark) on his forehead, this former Line Maintenance, Aircraft Maintenance Engineer, he has battled fear and challenges, every step of the way. Steven’s authentic vulnerability and thought-provoking insights captivate his audience to cultivate new ways forward.  Feedback highlights his ability to empower individuals to embrace their uniqueness and awaken to endless possibilities. CONNECT WITH STEVEN: To find out more about Steven "Different- Coming Face-to-Face With Your Uniqueness" visit www.stevenbouris.com. Connect on LinkedIn, Facebook, and Instagram.

IN THIS EPISODE YOU'LL DISCOVER: Diagnosing the negative side-effects of goals and targets.Learning how to drive experimentation, learning, and adaptation in your organization through the OHLA methodology. It offers scaffolding for puzzle-setting and puzzle-solving.How you and your terms can thrive by shifting focus from performance evaluation to performance development.ABOUT RADHIKA: Radhika Dutt is the author of Radical Product Thinking: The New Mindset for Innovating Smarter – which introduced a methodology that’s now used in over 40 countries. She is an entrepreneur, speaker, and product leader who has participated in five acquisitions, two of which were companies that she founded. She is currently Advisor on Product Thinking to Singapore’s central bank, and consults for organizations ranging from high-tech startups to multinationals.  Radhika has built products in a wide range of industries including broadcast, media and entertainment, telecom, advertising technology, government, consumer apps, robotics, and even wine. She graduated from MIT with an SB and M.Eng in Electrical Engineering, and speaks nine languages. CONNECT WITH RADHIKA: Connect on LinkedIn Download the OHLs toolkit and start using it today to drive better business outcomes through puzzle-setting and puzzle-solving.

IN THIS EPISODE YOU'LL DISCOVER: How NITS turns vague communication into clear communication, in 30 seconds or less. No assumptions, no missing info, no “I thought you meant...”How FFF helps you cut the noise, separate facts from feelings, and stop reacting on emotion.How to use both tools anywhere - in a meeting, a crisis or a family argument, to stay calm, clearABOUT MICHELLE: Michelle Huntington is a former airline captain, one of only 500 women in the world to hold that rank. After 20 years flying through storms, engine failures and high-stakes moments at 35,000 feet, she now shows leaders how to stay clear-headed when pressure spikes.  Michelle teaches the aviation tools pilots use to communicate fast, make decisions when lives are on the line and avoid knee-jerk reactions that create chaos. She’s the author of Lady MacGyver: Unbelievable Stories with Altitude and co-host of the Captain & the Clown podcast.  She’s on a mission to prove that pressure doesn’t have to break you, it can make you better, if you know how to think. CONNECT WITH MICHELLE: LinkedIn: https://www.linkedin.com/in/michelle-huntington/ Instagram: https://www.instagram.com/stories.with.michelle/

Let’s be honest – leadership can be lonely. The weight of decisions. The pressure to perform. The balancing act of keeping people motivated, focused, and performing at their best. And yet, you’ve probably had a leader in your life who made all the difference. Someone who saw you. Who helped you grow. Who made work a place you wanted to be. What if you could be that leader for someone else? Here’s how you can be the leader everyone wants to work with – based on everything I’ve learnt over the last two decades working with leaders and focusing on building a thriving team culture. 1. Start with Self-Leadership You can’t pour from an empty cup. How you think, move, eat, and breathe profoundly impacts how you lead. The foundation of powerful leadership is personal wellbeing. When you’re energised, clear-headed and resilient, you can lift others too. That’s why I teach leaders to embody the Live Well Principles – to Uplift your thoughts, Nourish your body, Invigorate your life with movement, Strengthen your mind and relationships, and Restore to keep everything in balance. I once worked with a senior leader – let’s call her Sarah – who was concerned her team weren’t dealing well with stress at work. She wanted them to have better energy and better balance.  What I quickly discovered, was that Sarah wasn’t demonstrating much balance herself. She was constantly running on empty. She stayed late, constantly tried to multi-task which left her overwhelmed, she skipped meals, and rarely moved from her desk during the day. Her energy was low, she found it hard to feel optimistic, she felt flat and frazzled on a regular basis and her team started mirroring that fatigue. When she finally implemented just two things – walking meetings and a proper lunch break – everything changed. Her team said she seemed more present, and that they felt “permission” to take care of themselves too. We often underestimate the power of modelling. Your team don’t want to just do what you say – they want to see a great example to follow. It’s the unwritten rules – the way you show up – that really matters. All leadership begins with self-leadership. The way you show up creates a ripple that flows on to everyone around you. 2. Build Trust and Psychological Safety Want to know the one thing top-performing teams have in common? Psychological safety. What builds it? When leaders cultivate a high-trust environment. Great leaders build trust – both of themselves and amongst their team members. Psychological safety is so important. When people feel challenged but not threatened, they can be at their best. It’s a leader’s job to foster a culture where people feel safe. Psychological safety isn’t about being soft. It’s about being real. When people feel safe at work, they innovate more, engage more, and stay longer. They bring fresh ideas, try new things and own their mistakes (rather than covering them up which helps no one).  Simple ways to build psychological safety: Listen without interrupting.Great leaders are fantastic listeners.Be the leader who people feel they can come to with anything.Admit your mistakes.Own them, speak up and apologise when necessary.Set the example for others as well and focus on a “What can we learn from this?” attitude.Start meetings with check-ins.On a scale of 1 to 10, how’s your energy today?”Or a constantly changing question such as; What did you love doing as a kid? What’s something you’re grateful for? Where’s one of the most beautiful place you’ve visited? These questions build connection and trust. 3.  Lead With Vision, Not Just Metrics Numbers matter, but purpose matters more. People want

IN THIS EPISODE YOU'LL DISCOVER: Why mindset is key to successThe difference mindset makes in your lifeThe best mindset books ABOUT AARAN Aaran McLeod is the founder of Advanced Accounting. First and foremost Aaran is a child of God, married to Tracey, they've got 4 amazing children. He loves people and loves business. Advanced Accounting's goal is to help passionate business owners achieve their goals doing what they love. Aaran brings curiosity and optimism to every situation. CONNECT WITH AARAN Visit the website: advancedaccounting.co.nz  Connect with Aaran on LinkedIn. Books mentioned by Aaran: The Power to Change - Craig Groeschel The Power of Habit - Charles Duhigg Atomic Habits - James Clear Soundtracks The Surprising Solution to Overthinking- John Acuff Buy Back Your Time - Dan Martell Books mentioned by Lauren: Physical Intelligence - Claire Dale and Patricia Peyton Your Brain at Work - David Rock The Compound Effect - Darren Hardy

IN THIS EPISODE YOU'LL DISCOVER: How to be better at change - in whatever context matters to you How to bring the best mindset to changeHow to have the difficult conversation that enable change ABOUT STEVE Steve Vamos is a global executive and former CEO with more than 40 years’ experience in information technology and digital media in Australia, New Zealand, the USA and Asia. He has been on the frontline of every significant technology shift and economic shock since the 1980s with companies such as IBM, Apple, Microsoft, ninemsn and Xero. Steve’s enduring focus in all his leadership roles has been to build great teams and a business culture that supports growth and high performance. For those fortunate enough to have worked with him. Steve is widely known as the boss who motivated them to be the best they could be, and who led their organisations through times of change with clarity, intelligence and empathy. CONNECT WITH STEVE Visit the website: www.stevevamos.com Connect on LinkedIn

IN THIS EPISODE YOU'LL DISCOVER: How stories can hold us back or lead us to our greatest success!How to identify Imposter SyndromeHow to overcome Imposter Syndrome ABOUT MONIQUE Monique Bradley is an award-winning speaker, MC, and coach with a rich background in film, television,  and live presenting. As one of only 11 TV shopping presenters in New Zealand, Monique mastered the art  of connecting authentically with audiences in high-pressure, live environments.   With decades of experience in communication and storytelling, she now empowers individuals to  overcome imposter syndrome with practical strategies and powerful insights.   Monique’s mission is to help others silence self-doubt, build unshakeable confidence, and unlock their  true potential to create meaningful success in every aspect of their lives. CONNECT WITH MONIQUE Visit the website: moniquebradley.tv  Connect on LinkedIn, Facebook, Instagram and Tik Tok.  Look for Monique Bradley TV!

IN THIS EPISODE YOU'LL DISCOVER: 1. Spot the Signs: Recognize whether you’re burnt-out, bored-out, or checked-out. 2. Rebuild Connection: Understand the importance of your tribe and its purpose. 3. Ignite Action: Discover steps to regain purpose and bring energy into your life. ABOUT LUKE Luke knows a thing or two about Stress. 27 years running busy businesses has taught him what’s needed to succeed and thrive when the pressure is on. As one of the original directors of Specsavers, he was part of the biggest retail roll-out in Australia's history, 100 stores in 100 days. If you’ve ever started a new business, you’ll know that this is a pretty impressive feat. He believes that you can’t achieve anything substantial if you aren’t good at stress. Author of 3 books: Stress Teflon, RESET, and most recently, Curious Habits.  Luke retired for the first time when he was 31 years old. Fortunately, that retirement didn’t last because he missed one thing …..STRESS. Helping people change their views on stress is what lights him up, and he’s here to show you how to embrace life’s challenges. When he’s not surfing, golfing, cycling, or writing books, he coaches people on how to thrive in stressful situations. CONNECT WITH LUKE Check out Luke's website lukemathers.com.au. Or email him on [email protected]. For more inspiring episodes, head to www.ThriveTVShow.com.

IN THIS EPISODE YOU'LL DISCOVER: A self-leadership principle that has shaped Ian's lifeThe resilience / mind-set mastery tool to reframe any situationLessons learnt on the type2 diabetic recovery journey ABOUT IAN There’s a reason Ian Stephens is invited to speak around the world to teams, sales executives, and senior leaders.  He has a passion for equipping people with practical tools they can use immediately to amplify their ability to lead themselves, adopt a growth mindset, and produce amazing results. A prolific writer, Ian is the author of 7 books, and the creator of 9 on-line resources all designed to amplify your sales, leadership, personal and business results. CONNECT WITH IAN Connect via LinkedIn and his website Ianstephensspeaks.com

IN THIS EPISODE YOU’LL DISCOVER: 1. How to save yourself time 2. How to save on your grocery bill 3. How to feel great by creating recipes that use good, seasonal, minimally processed ingredients that are cost – effective and readily available ABOUT TWO RAW SISTERS We are Margo and Rosa, founders of Two Raw Sisters – yes we are sisters! We love sharing recipes that make you feel great through our four best-selling cookbooks and our internationally recognised Two Raw Sisters App. We inspire all eaters, every day to see food as enjoyment by using good ingredients and being intelligently lazy. Neither of us are vegan or vegetarian, we believe in eating everything in moderation. CONNECT WITH THE TWO RAW SISTERS Head to their website -https://www.tworawsisters.com to find more out about their story and mission as well as what else they offer and do at Two Raw Sisters from their app, cookbooks, cooking classes, free recipes and online resources. Instagram: https://www.instagram.com/tworawsisters Facebook: https://www.facebook.com/tworawsisters LinkedIn:  https://www.linkedin.com/in/rosa-power-815009269

IN THIS EPISODE YOU'LL DISCOVER: What is the Possibility world viewWhy is ‘with’ such an important concept in todays world?Why design is critical for an accessible future.ABOUT MINNIE Minnie Baragwanath is a renowned access innovator in Aotearoa and globally. Her work and study in this space spans 30 years and has included many diverse roles. She is also a highly sought after independent author, coach and consultant. Minnie recently released her book about her life and work as a blind woman and social entrepreneur, ‘Blindingly Obvious’.  Not only is this a book about social change and accessibility in our world today, it also strives to be the most accessible book ever produced. In addition to her work as an independent consultant, coach and author,  Minnie is currently the Chief Possibility Officer and Founder of the Global Centre of Possibility . Minnie is currently working on a very ambitious 25-year initiative here in Aotearoa, to create the first ever City of Possibility in the world. Minnie has been awarded the New Zealand Order of Merit, the Sir Peter Blake Leadership Award, the Westpac Women of Influence Diversity award, the Zonta women’s award and was placed as a top 10 finalist for the Kiwibank New Zealander of the Year. CONNECT WITH MINNIE Visit Minnie’s Website www.minnieb.co.nz Find out about the Global Centre for Possibility - www.gcop.co.nz Check out the Wikipedia page for Minnie https://en.wikipedia.org/wiki/Minnie_Baragwanath