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We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Alli Webb of Drybar hosted by myself and Jonathan Ronzio.  How did Alli Webb scale Drybar to 150+ locations and a product line that she sold for $255M? We'll dig into this and more during a fireside chat. Want more? For a full breakdown on this session check out The Manual! Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Candy Valentino and Connie S. Falls, hosted by Trainual's Partner Manager, Joe Corcione.  We unpack top tips from one of our favorite business consultants, Candy Valentino! If you ever wanted to learn how to experience more profitability, productivity, and freedom inside your business, this is the session for you. We unpack top tips from one of our favorite business consultants Connie S. Falls! If you ever wanted to learn how to experience more profitability, productivity, and freedom inside your business, this session is for you. Want more? For a full breakdown on this session check out The Manual! Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

The owners word weighs a ton. Or the weight of internal intros. Have you ever heard that phrase before? I first heard it from Basecamp Co-founder, Jason Fried. It's an important lesson for owners and leaders to understand that your comments and opinions carry a certain level of urgency for your employees if context is not handled properly. Share this episode with anyone on your leadership team or in a managerial position! Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features singer-songwriter Montell Jordan, hosted Jonathan Ronzio.  Join us for a Live Q&A with the Grammy nominated legend himself, Montell Jordan. We'll talk about what he's been up to lately and the awesome creative campaign we ran with him last year. Want more? For a full breakdown on this session check out The Manual! Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

A throwback reference to The E-Myth by Michael E. Gerber. Would you call yourself the technician, manager, or entrepreneur? As a business owner there is no doubt that you've worn one of these hats at some point. I'll breakdown how I define each in this episode. Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

Are you a generalist or a specialist? And which should your business hire? Do different stages of business require a generalist vs. a specialist? All of that, in today's episode. Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Lisa Barnett of Little Spoon, hosted Jonathan Ronzio.  How do you stay innovative when marketing your business? And how do you turn customers into passionate, raving fans? In this session, we’ll break down the tactics that Lisa Barnett, co-founder, president and CMO of Little Spoon, used to generate buzz and captivate an audience that keeps coming back for more — baby food, that is. You’ll walk away inspired to apply her mastery to your own business. Want more? For a full breakdown on this session check out The Manual! Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

From the top down, you should be reliable with your work. You want your business's reputation to be known as reliable and you want your employees to be reliable with the work you require from them. As a result, people will come to you because they know you can deliver a result on time. On the contrary, can being the "go-to-person" become a liability? My thoughts in today's episode.  Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

A restaurant in Arizona offers a meal for $25,000!! Your first thought probably is, who would ever pay that? To my surprise, the restaurant consistently sells this dinner to patrons. Of course, my mind goes to business strategy and being able to charge more for less customers. I'll break down this analogy and maybe you can create the "$25,000 dinner" in your business. Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Jason Fried of Basecamp & 37 Signals, hosted by myself.  Delegation is an art form. It starts with hiring — you need to have the right people in the right roles. And once you have that, you need to trust them do their thing. No micromanaging, no red tape — just let them show you what they’ve got! Join us as we dig into how you may be inhibiting your team’s success with co-founder and CEO of Basecamp, Hey, and 37 Signals, Jason Fried. Want more? For a full breakdown on this session check out The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

No one likes copycats, especially those who are copying your business. Copying the idea that you have worked on for years and put your heart and soul into. There are certainly some legalities to this, as I'll mention in this episode, but it's also a mindset on how to can choose to handle a copycat competitor. I hope this helps if you find yourself in this frustrating situation. Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message

How to overcome decision paralysis. In this episode, I share some useful tactics around overthinking and decision fatigue. Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual! Watch video highlights on Youtube here. Follow Chris Ronzio for more business insight. Learn more about Trainual, the world's top Business Playbook™ software. --- Send in a voice message: https://podcasters.spotify.com/pod/show/processmakesperfect/message