
Advertise on podcast: Build What Matters
Rating
5from
Categories
This podcast has
361 episodes
Language
EnglishPublisher
Natalie PottsExplicit
No
Date created
2019/10/14
Latest episode
2026/10/31
Average duration
9 min.
Release period
1 days
Description
Build What Matters with Natalie Potts is designed for mission led founders who want to redefine what success means to them in life and business. The goal of this podcast is simple. I want to give you the strategies, skills and thinking tools to create the life you want and success on your terms.
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Check latest episodes from Build What Matters podcast
Most Founders Quit at Episode Six. I Didn’t | EP 167
2026/10/31
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
Thirty days. Thirty checks. Most founders announce the series and stop at episode six. This is what it looks like when you don’t.
In this episode:
Why the bar for standing out in your market is lower than you think.The order that costs most founders years when they get it wrong.What happens to the fourteen-point list by the second week of November, and how to stop it.Today’s check: Read the sentence you wrote on Day 1 again. Then pick one check you skipped this month and do it before Friday.
Want the eight builds done properly, with someone holding you to them? Book a call: nataliepotts.co.uk/strategy
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
The twelve week plan | Ep 166
2026/10/30
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
One thing. Not five. The single move that changes the most between now and the end of the year.
In this episode:
Why fourteen priorities is the same as noneThree questions to find the one build that unlocks the othersHow to put an honest date on it, and the first step that makes it realToday's check: Write the one thing as a milestone. Put a date on it. Put the first step in your diary this week.
Today's check: Write the one thing as a milestone. Put a date on it. Put the first step in your diary this week.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
Why everything you hand over comes back to you | Ep 165
2026/10/29
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
You cannot delegate a thing that only exists as a habit in your head.
In this episode:
The difference between handing over a task and handing over ownershipThe four parts of a proper handover, including the one everybody skipsThe three pass method, and why it will be worse before it is betterToday's check: Pick one task you want off your plate by Christmas. Write the process this week. Outcome, steps, standard, boundary.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
The person you’re hoping to hire doesn’t exist | Ep 164
2026/10/28
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
You cannot delegate a thing that only exists as a habit in your head.
You hire when you are spending your time on work somebody else should be doing. Not when you feel overwhelmed.
In this episode:
What happens when you hire from overwhelm, and why it costs twiceThe real trigger, and why it has two halvesThe list that becomes your job descriptionToday's check: List everything you did last week that somebody on twenty pounds an hour could have done. Add up the hours.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
What your clients say about you when you’re not in the room | Ep 163
2026/10/27
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
Your positioning already exists. You just have not asked the people who have experienced you.
In this episode:
Why writing your own positioning produces something accurate and invisibleThe three questions to ask clients, including the one nobody asksWhy you must not improve their wordingToday's check: Message three clients today. How would you describe what I helped you with, to somebody like you?
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
The polite question that’s losing you clients | Ep 162
2026/10/26
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
You are not handing them a menu and hoping. You diagnose, then you prescribe.
In this episode:
Why laying out options hands the decision to the least informed person in the roomThe diagnostic question that does more work than any otherWhy prescribing sometimes means prescribing nothingToday's check: Look at your last client conversation. Did you lead it or did they? Write three diagnostic questions for your next one.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
What happens after they say yes | Ep 161
2026/10/25
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
Most founders spend everything on winning the client and nothing on the first two weeks, which is where the renewal is decided.
In this episode:
The wobble every buyer has, and what happens in the silenceThe three jobs of the first week. Confirm, remove uncertainty, get a winWhy speed communicates care and polish does notToday's check: Write what currently happens in the first seven days after somebody pays you. Then write what should.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
The list that’s worth more than your marketing | Ep 160
2026/10/24
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
A pipeline topped up for twenty five minutes a day beats a panic in week three of a quiet month.
In this episode:
Why the quiet month was caused eight weeks earlierWhat goes in the twenty five minutes, in strict priority orderThe list most founders have never written, worth more than this month's marketingToday's check: Open a document and write the name of every single person currently in your pipeline. Count them.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
Your week as an operating system | Ep 159
2026/10/23
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
A diary with blocks in it is a system. A to do list is a wish.
In this episode:
Why the same items roll forward week after weekThe five blocks that make a working week, including the empty oneWhat to do when a block gets eaten, which it willToday's check: Block next week. Content, calls, prospecting, finance, and one block with nothing in it. Real times in your real diary.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
If it's only in your head, nobody can help you | Ep 158
2026/10/22
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
In this episode:
Why a hire can leave you with more work than you started withWhat a process actually is, and how low the bar can beHow to write processes without stopping your business for a fortnightToday's check: Pick the thing you do most often. Write the steps down today. Numbered list, ten minutes.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube Your assistant cannot help you because nothing in your business exists anywhere except in your head.
The Monthly Sales Sprint | Ep 157
2026/10/21
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
One offer a month with every piece of marketing behind it beats five offers mentioned occasionally.
In this episode:
Why mentioning everything means selling nothingThe four week shape. Problem, proof, offer, reason to moveWhy your nerve goes in week three, which is when the money arrivesToday's check: Decide what you are selling this month. One thing, one date, four weeks mapped out.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube
Hate Creating Content? Try This | Ep 156
2026/10/20
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
Record once, use it eleven times. Most founders make eleven things badly instead.
In this episode:
Why consistency collapses, and why it is not a discipline problemTen ways to cut one substantial assetWhy repetition is the job, not a mistakeToday's check: Find your best piece of content from the last six months. Write three ways to use it again this month. Schedule one.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube
Show, Don't Tell | Ep 155
2026/10/19
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
Nobody is moved by a list of their own frustrations. They are moved by hearing their situation described accurately.
In this episode:
The most common kind of content nobody responds toThree ways to turn a category into a sceneWhy their words beat your professional vocabulary every timeToday's check: Take your last five posts. Count how many describe their situation versus announce your service. Then rewrite one opening as a scene.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube
Nobody Walks In A Straight Line | Ep 154
2026/10/18
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
People discover you, drift, come back and buy. Building a funnel and expecting a queue is why it feels like nothing works.
In this episode:
Why the straight line model makes you give up too earlyThe two jobs marketing actually has at your stageThe friction that loses people who were ready to buy todayToday's check: Trace your own buying journey on your phone. If somebody wanted to buy this afternoon, what would they do? Count the steps.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube
The Number Nobody Tracks | Ep 153
2026/10/17
Welcome to the mini series: Business Built Strategically.
For the whole of October I'm publishing one episode a day on Build What Matters. Under 15 minutes each. One thing to focus on, why it matters, and one thing to go and check in your business that day.
31 days. 31 things actually done.
It's for founders who are growing and have started to feel wobbly. The business got bigger, the structure never got built, and now it's hard to get where you want to go because there's nothing underneath holding it up.
We go in order, because the order is the bit everyone gets wrong. Structure. Mindset. Your offer. Sales. Marketing. Systems. Client experience. Team.
Two founders can have identical conversation counts and one of them never asks anybody for anything.
In this episode:
How you can work hard on sales all month and propose nothingThe four numbers to track weekly, from my own mentor Richard MooreThe one sentence that turns a good conversation into a proposalToday's check: Add up how much money you actually proposed last month. In pounds.
That's what the Business Built Strategically Accelerator is. Six months, eight builds, the structure and systems in place and somebody holding you to getting it done. You keep the community and can come to the group calls for life.
If you want to build yours properly, apply here: www.nataliepotts.co.uk/strategy
Follow Natalie: LinkedIn | Instagram | YouTube
Podcast reviews
Read Build What Matters podcast reviews
Britttt87 2020/05/12
Amazing episode!
I could really resonate with this episode. I appreciate your insight. I am looking forward to hearing more episodes.
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