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Keith Raphael, Found and CEO of Straddle in this episode talks about compliance requirements for organizations that move money. We go over the specific examples and go in-depth into each scenario that triggers specific compliance requirements. Key takeaways from the episode: Reg E only applies to consumer transactions Reg Z is applied to debt instruments belonging to the individual consumer. Reg E is applied any time the consumer account is debited electronically.  Reg E is the safety net that makes consumers comfortable about the banking system. Specifically it offers proper protocols that forces everyone to abide by. Reg E forces the FI or a payment processor or a marketplace owner - whoever is interacting directly with the customer, has to cover the transactions that are claimed as fraudulent by the consumer while they are under the investigation by the bank. "You can't be too small for the AML rules". Whoever you are and whatever your intentions are, if you participate in the money laundering of any form (even if unintentionally), you will be punished. If an entity is acting as an agent of the payee, they don't have to adhere to the same regulations as an MSB. FinCEN Payment processor exemption allows some money flows to not be considered as Money Transmitters. The moment we are talking about storing value for an individual, processing P2P transactions - think MTL requirements. Article on FBO accounts issued through Omnibus accounts through sponsor banks: https://open.substack.com/pub/aftfinance/p/what-are-omnibus-accounts?r=8gvix&utm_campaign=post&utm_medium=web&showWelcomeOnShare=false CDD = Customer Due Diligence  My favorite quote from Keith: "If you solve for identity in payments, everything else is just accounting".And here is the article that I recently wrote on the subject of KYC/KYB requirements: https://aftfinance.substack.com/p/kyc-kyb-aml-and-bsa?r=8gvix

Cheryl Gurz Product Manager with RTP at The Clearing House in this episode is explaining the key functionality of RTP and the backend. Here are the key takeaways from the interview: TCH basically works to recoup the losses - they are not for profit.Zelle does instant clearing but not settlement, while RTP is the first network in the US where clearing and settlement are done together on the good funds model.Majority of payments are executed in 3.5 seconds.5 million of RFPs were processed last year (2024)."pending issue" is there because of the batch posting by banks. They post the transaction at the end of the day, the available balance will change.Pricing - TCH is charging $0.045 per credit but your bank can charge as much as they want to.43% of the RTP payments are made after the standard banking hours.The banks that are on the RTP network have to make the funds in the credit transaction within 5 seconds 24/7. "You don't need to know how the payment is made" Meet us at AFP, booth #618!!! Cheryl's LinkedIn: https://www.linkedin.com/in/cheryl-gurz-0871287/ As always, check out my Substack and specifically my post about Requests for Payments. Find RFP documentation here: https://drive.google.com/file/d/1vUGD14WbFvVB5iy7Zy9QcnIYKLr-riIM/view?usp=sharing

Sonia Nigam - Founder and CEO at Change in this episode talks about the money movement behind the scenes of charities. Especially the ones organized and led by corporations. If you have ever wondered what happens when the grocery store asks you to round up your purchase for charity - you'll find answers in this interview! P.S. Apologies for the sound on my side, my computer connected to the wrong microphone. Find our articles covering payment rails in-depth on our Substack: https://aftfinance.substack.com/

Rehman Baig, CPO at FlexFactor in this episode talks about combating transaction declines and disputes. How the process of underwriting looks like, how are funds reclaimed, what the end-user sees and how it all operates under the hood. Follow us on Substack here for more in-depth coverage of interesting topics like OCT, Pre-Debiting, ACH disputes and much more: https://aftfinance.substack.com/ Rehman's LinkedIn: https://www.linkedin.com/in/rehmanb/

In this episode we cover exactly what the title suggests: pay-ins. Specifically focusing on the use-cases like repayment of outstanding debts such as tolls due, phone bills overdue etc. Covering a wide array of pay-in options and explaining how they operate, how the funds get attributed to each user and how the backend of the operations looks like. Michael Kaplan's LinkedIn: https://www.linkedin.com/in/michaelkaplan2/ PayNearMe: https://home.paynearme.com/ AFT Substack: https://aftfinance.substack.com/ And of course, our official website: https://www.aft.finance/

Jiakai Guo - Vice President at Sound Point Capital Management in this episode goes in-depth on how Buy Now Pay Later system operates. How does the capital flow look like, how is this form of debt being treated, what are the delinquency rates and of course, can this serve as an indicator of the country's economic health. P.S. Apologies for the quality of sound on my side, the system defaulted to the wrong microphone and I've missed it. Find us on Substack: https://aftfinance.substack.com/ Our official website: https://www.aft.finance/

Casey Hingtgen - COO of Whale in this episode talks about the process of building a system of pulling and pushing without inter-mingling the funds. Goal of the system in question: - making sure that money is guaranteed to the landlords. Ability to lock the funds in the FDIC-insured funds. - for the renter (user): easy to fund the account. As frictionless as possible. Find us on Substack and join 7k+ people who read about payments' intricacies every month! https://aftfinance.substack.com/

It's exactly how it sounds like - read the title:) Here are some of the specific questions we've covered during the interview: - Travel cards, let's start with the definition here - what is it and how is it different from a regular credit card?- How do the reward points work? Who offers them and why?- What actually happens when you click "redeem points" to, say, book a rental car for your trip? How do these funds settle on the backend?- If the cash equivalent is sent to the provider (car rental in this case), why is it more efficient for the consumer to redeem points through a provider rather than receiving cash-back?- Let's talk about people who are worried about getting new credit cards or overuse their existing cards. What are the key "unknown" factors that might affect the credit score of an individual?- expand on the topic if time permits.

Spencer Hurst, Founder of MercuryVote in this episode explains how stock voting rights operate, how they can be bought and sold (rented) and how the funds flow when a stock or a share of a mutual fund is purchased. Brace yourselves for a deep dive into the confusing space of STONKS. Spencer's LinkedIn: https://www.linkedin.com/in/spencerhhurst/ MercuryVote website: https://www.mercuryvote.com/ AFT's website: https://www.aft.finance/ AFT's substack: https://aftfinance.substack.com/

Wesley Walton - CEO of Glendale Area Schools Credit Union [GASCU] in this episode takes a deep dive into the structure and operations of credit unions. GASCU's website: https://gascu.org/ Our substack: https://aftfinance.substack.com/ Our website: https://www.aft.finance/ How do credit unions make decisions, what are the key differences between commercial banks and credit unions, who should consider joining a CU and much more. Key notes that I took during the interview:Glendale Area Schools Credit Union was founded by 2 school teachers and has over 11,000 members now.514F - service based nonprofit.SEG - select employee groupinsured by NCUACredit unions decrease their numbers by 3-6% but as an industry in asset size and member numbers are growing every year.1400ish credit unions are on FedNowstanford credit union was the first to be an online banking website7 members are board memebers5 members of supervisory comities - watchdogs of the institutionCUSOs - aggregations of credit unions who want to adopt a new technology for themselves and want to share resourcesInterest rates on credit cards issued by credit unions are between 18%-21%9.9% interest on a credit cards is offered by GASCU. 9.9 people - freaking 9.9IF YOU HAVE CREDIT CARD DEBT - SWITCH TO A CREDIT UNION

Marshall Greenwald, the Founder of Ionia in this episode digs deep into the souls (backend) of card processing. Marshall's LinkedIn for those who don't know how to use hyperlinks: https://www.linkedin.com/in/marshall-greenwald-9480351/ Ionia's website: https://www.ioniapay.com/ AFT's Substack: https://aftfinance.substack.com/ AFT's website: https://www.aft.finance/ Here are the questions we've covered during the interview: - tell us the rough outline of how the current credit/debit card processing look like?- how many parties are involved in this process? What does inter-party communication look like and who is in charge of facilitating this communication?- how are the flows for debit and credit card processing different? Why?- why is it so expensive to accept credit or debit card payments?- do the higher time limits for chargebacks affect it or is it mostly related to the complexity of communications mentioned in the second question? Or does it have anything to do with the potential NSF issues?- key solutions that you see for all the problems we've discussed?

Terry Husayn (Talha), VP of Technical engagement and a member of the founding team at Orum. In this part Terry spoke about the process of building an early stage sales team - from the ground up. Specifically we focused on hiring, training and creating compensation plans for BDRs and SDRs. Some mentions from the episode: Winning an SDR interview, Terry's blog Betts recruiting - recruiting AlwaysHired - SDR school Shift Group - shiftgroup.io - recruiting Terry's LinkedIn: https://www.linkedin.com/in/talhahusayn/ Link to Orum: https://www.orum.com/ And of course, keep an eye out on our articles through SubStack that you can check out here.

Terry Husayn (Talha), VP of Technical engagement and a member of the founding team at Orum in this episode talks about the following: - intro to cold-calling, who needs to do it and why - testing of the outreach strategy - specifics of outreach Databases of emails/phone numbers: Zoominfo Apollo LeadIQ Lusha Intent based signals tracking can be done here: Sixth Sense Tool to capture your website visitors: Warmly Terry's LinkedIn: https://www.linkedin.com/in/talhahusayn/ Link to Orum: https://www.orum.com/ And of course, keep an eye out on our articles through SubStack that you can check out here.

Amjed Aboukhadijeh - head of sales at Socket. In this part he takes a deeper dive into the specific strategies included in the territory planning, more specifically - creating drip campaigns and running a POC (Proof Of Concept) that has a much greater success rate. Here is the link to a spreadsheet template that you can use to run your Proof Of Concept: https://docs.google.com/spreadsheets/d/16RFCe-VnSILzZerdbdPsajKSsfNQHzbKxcVIG48ngYk/edit?usp=sharing This is the second episode of two that we've had with Amjed, you can listen to part 1 here.

Amjed Aboukhadijeh - head of sales at Socket, talks about the importance of territory planning in the sales process. He explains what steps does territory planning consist of and how you should work on each step. This is the first episode of two that we'll have with Amjed - part 2 will be focused on very specific strategies that were mentioned in Pt 1 (this episode) so stay tuned!