Advertise on podcast: Experiences Per Mile

In this episode, host Karen Piurkowski welcomes Chris Jo, Head of Ecosystem Business & Global Partnerships for the HARMAN Ignite Store at HARMAN International. During the discussion, Chris provides insights on in-vehicle app stores and the opportunities that exist for Android app developers, automakers, and consumers too.   Key Takeaways: [1:42]: Chris provides background on his career [3:30]: Why consumers in major markets have expressed interest in navigation apps and functions that would enable a faster trip [4:25]: Why consumers in the United States are less interested in parking discovery and payment apps than consumers in China and Europe [5:18]: The importance of studying consumer behavior as you are building out in-vehicle platforms [5:57]: Reasons why an OEM may opt for an embedded vehicle app store [7:20]: High level overview of the HARMAN Ignite Store [8:13]: Chris explains why the HARMAN Ignite Store Developers Portal is unique [8:56]: Chris shares which types of applications are in the HARMAN Ignite Store Developers Portal [10:12]: Why OEMs should choose the HARMAN Ignite Store [11:17]: Why Android app developers should be interested in the HARMAN Ignite Store Developers Portal [12:45]: What’s on the horizon for in-vehicle app stores Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN Ignite Store Developers Portal  

In this episode, host Karen Piurkowski welcomes Paul Hohos, Vice President of Automotive Sales and Managing Director for Americas at TomTom. During the discussion, Paul describes how personalization is being added to vehicle navigation to improve user experience, and much more.   Key Takeaways: [1:42]: Paul explains what Experiences Per Mile means to him [2:30]: Why TomTom became involved in the EPM movement [2:58]: Why TomTom is focused on creating positive in-vehicle experiences for customers [3:34]: Consumer perception of embedded in-vehicle navigation [6:27]: How navigation has changed recently and how TomTom has contributed to this change [7:26]: What it will take for consumers to leave phone navigation behind [8:40]: What can be done with vehicle navigation to reduce barriers to entry for electric vehicles (EVs) [11:05]: Other ways TomTom is improving the in-vehicle experience for drivers [12:09]: Opportunities to partner with other organizations to deliver more differentiated services for consumers [13:58]: Paul’s vision for the future of vehicle navigation Sponsors Brought to you by HARMAN   Mentioned in this episode: EPM Advisory Council   Tweetable:   "Our vision of a cleaner, safer, congestion-free world drives our products and our actions on a day-to-day basis. We think the end result will be a positive experience for consumers." -Paul Hohos, TomTom #ExperiencesPerMile As cars become more connected, embedded navigation solutions are transitioning to a hybrid model, where you're first online and then fall back on embedded when you lose connection. #ExperiencesPerMile #navigation Historical data collected by TomTom can be shared with automakers and used to reduce range anxiety for EV owners. #EVEPM #ExperiencesPerMile #experience #EV #electricvehicles

In this episode, guest host Jeffrey Hannah, Chief Commercial Officer at SBD Automotive, welcomes Manish Mehrotra, Executive Director of Digital Business Planning & Connected Operations for Hyundai Motor North America (HMNA). Their discussion centers on the in-vehicle experience for electric vehicles (EVs) and how connectivity is driving change.    Key Takeaways: [1:48]: Manish describes his role at HMNA [2:35]: Manish tells Jeff about key initiatives he is working on [4:44]: Manish explains what Experiences Per Mile means to him [7:15]: How the in-vehicle experience differs for EV versus traditional ICE vehicles  [10:36]: How connectivity can help break the barrier to EV adoption [14:05]: What should be standardized with connectivity and what should be differentiated between automakers [16:53]: Information about the IONIQ 5, Hyundai’s new all-electric SUV [20:25]: Manish’s vision for the future of in-vehicle experience for EVs [24:31]: Different types of partnerships Manish expects to see in the industry moving forward   Sponsors Brought to you by HARMAN   Mentioned in this episode: EPM Advisory Council   Tweetable:   “We are committed to the future of mobility with smart, clean, connected, and innovative technologies and integrated solutions designed to be sustainable from the ground up.” -Manish Mehrotra, Hyundai Motor North America  EPM is the future and it'll judge how each OEM differentiates the experience inside and outside the car. #EVEPM #ExperiencesPerMile #experience #EV #electricvehicles The OEMs that recognize that the customer experience and convenience is paramount will eventually differentiate themselves. #ExperiencesPerMile #experience #EV #electricvehicles Accessible education is important for first-time EV owners to fully understand the experiences their vehicle can deliver. #ExperiencesPerMile #experience #EV #electricvehicles

In this episode, host Karen Piurkowski welcomes May Russell, Emerging Technologies Executive at Ford Motor Company. May also serves as CIO of Ford Commercial Solutions for fleet telematics and data services and is the Global Head of Vehicle Health and Security Services. Here, May explains how Ford is using connectivity to improve the in-vehicle experience for commercial customers.   Key Takeaways: [1:45]: May explains what Experiences Per Mile means to her [3:39]: Why Ford decided to join the EPM Advisory Council [4:29]: Ford’s investment in improving the in-vehicle experience for its customers [5:19]: How the in-vehicle experience differs for commercial customers versus retail customers [6:42]: How automakers can ensure they are catering to the preferences of the driver as well as the fleet manager [9:00]: Commercial driving use cases and how experiences differ [10:33]: How Ford is ensuring the commercial customer isn't being forgotten [11:37]: May predicts collaboration within the mobility space [12:35]: May’s vision for the future of in-vehicle experiences for commercial vehicles   Sponsors Brought to you by HARMAN   Mentioned in this episode: EPM Advisory Council   Tweetables: “For us, Experiences Per Mile is the in-vehicle and away-from-vehicle experience that really enables our customer's lifestyle.” -May Russell, Ford #EVEPM #ExperiencesPerMile #experience #fleet #telematics A vehicle does not just take you from point A to point B. Not only is it an essential service, but it also enables a lifestyle AND is a core part of millions of businesses globally. #EVEPM #ExperiencesPerMile #experience #fleet #telematics "All customers are of equal importance, but we have to recognize their unique needs and their unique journeys that really facilitate and make their lives and businesses better.” -May Russell, Ford #EVEPM #ExperiencesPerMile #experience #fleet #telematics

In this episode, host Karen Piurkowski welcomes Marcin Biedron, OTA Product Manager at HARMAN. With more than 15 years of experience in software engineering and management, Marcin is part of the product management team behind the industry-leading HARMAN OTA solution, a convenient and secure way to update vehicle software. Marcin explains the new WP.29 regulation stemming from the United Nations Economic Commission for Europe (UNECE) and how the regulation is changing the way automakers work.   Key Takeaways: [1:25] Marcin explains what WP.29 is [3:06] Why the WP.29 regulation was created [4:40] The geographies impacted by WP.29 [5:05] How the regulation is affecting automakers [6:10] Consequences of noncompliance [6:57] How automakers can ensure compliance [7:37] Timing for when WP.29 goes into effect [8:23] How WP.29 impacts drivers [9:27] Products and services HARMAN offer to support WP.29 [10:45] How WP.29 is going to change the automotive industry in the future   Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN OTA   Tweetables: “WP.29 allows the market to introduce innovative vehicle technologies, while continuously improving global vehicle safety.” -Marcin Biedron, HARMAN. #HARMANConnectsMe #EPM #podcast #automotive #regulations WP.29 will be applied in over 50 countries, affecting major automotive manufacturing hubs and markets such as the US, Germany, Japan, France, UK, Italy, and more. Hear more about this new regulation on the EPM podcast. #HARMANConnectsMe #EPM #podcast #automotive #manufacturing Automakers must gain a deep understanding of the gaps between current and new regulatory requirements for risk identification and management processes. Hear more in the new episode of Experiences Per Mile. #HARMANConnectsMe #EPM #podcast #automotive #manufacturing #regulations

In this episode, host Karen Piurkowski welcomes Tim VanGoethem, Vice President of Automotive Product Management at HARMAN. Tim oversees HARMAN’s team of product management experts to determine HARMAN’s Automotive strategy and portfolio. He also anticipates market needs to define compelling, differentiated product lines, and develops innovative business models as well as the go-to-market approaches across all HARMAN Automotive Strategic Business Units. Tim gives a behind-the-scenes look at the HARMAN ExP Creator Studio and explains how it is turning the car into a third living space.   Key Takeaways: [1:12] Tim gives an overview of the new HARMAN ExP Creator Studio [1:49] The inspiration behind Creator Studio [4:55] Key features of Creator Studio [7:03] Main technologies that Creator Studio is comprised of [9:48] What it was like developing Creator Studio [10:37] The biggest challenge of developing Creator Studio [12:13] A peek at the Creator Studio development process [13:54] If Creator Studio is shifting the way automakers and consumers view time in the car [14:21] Tim shares how these new levels of entertainment and productivity are going to impact the automotive industry in the future   Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN ExP Creator Studio HARMAN EXPLORE   Tweetables:   While developing Creator Studio, we interviewed people who create content on various social platforms to understand the pain and pleasure points so that we could craft a set of experiences that could address them. #HARMANConnectsMe #EPM #podcast #research #social #content   Our research found there was a clear need for creative stimulation in the car, addressing the key pain point of boredom. The idea of a creative studio plays perfectly into that, while adding productivity in the car. #HARMANConnectsMe #EPM #podcast #research #productivity #boredom   “The great thing about this new solution is you can use Creator Studio for both productivity and entertainment applications.” #HARMANConnectsMe #EPM #podcast #CreatorStudio #productivity #entertainment  

In this episode, host Karen Piurkowski welcomes Jason Riggs, Vice President of Intelligent Audio at HARMAN. With more than 20 years of experience in tech, Jason has a proven track record of bringing cutting edge audio technology from ideation to volume production. Most recently, he led the program scoping for the new HARMAN ExP Gaming Intense Max. Jason gives a behind-the-scenes look at Gaming Intense Max solution and explains how it is turning the car into a third living space.    Key Takeaways: [1:56] Jason gives an overview of the new HARMAN ExP Gaming Intense Max [2:53] The inspiration behind Gaming Intense Max [4:07] HARMAN’s history in the gaming space [5:04] Key features of Gaming Intense Max [6:39] Deep dive into the hi-res displays in Gaming Intense Max [8:04] The car audio technologies featured in Gaming Intense Max [10:03] What it was like developing Gaming Intense Max [12:06] The biggest challenge of developing Gaming Intense Max [13:34] How Gaming Intense Max is shifting the way automakers and consumers view time in the car [14:07] Jason shares how he thinks turning the car into a gamers paradise is going to impact the automotive industry in the future [14:51] How the industry is reacting to Gaming Intense Max   Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN ExP Gaming Intense Max HARMAN EXPLORE   Tweetables: There are 2.7 billion gamers globally, which equates to about 2 gamers for every vehicle on the road. HARMAN research found many of these gamers were frustrated that they only had access to casual mobile games in their vehicles. #HARMANConnectsMe #EPM #podcast #gaming #research   “With Gaming Intense Max, we wanted to remove the limitations of mobile gaming, and provide an immersive in-vehicle gaming experience that could surpass the best home PC or console gaming experience.” #HARMANConnectsMe #EPM #podcast #gaming   When developing Gaming Intense Max, a number of workshops with avid gamers were conducted to understand what was missing for in-car gaming today and what the ideal future gaming experience would be. #HARMANConnectsMe #EPM #podcast #gaming #research  

In this episode, host Karen Piurkowski welcomes Chris Trestain, Engineering Manager at HARMAN. Chris is on the EPIC Experience Team, which is focused on transforming the in-car user experience by leveraging technologies across the HARMAN Automotive group. Chris gives an up-close look at the new HARMAN ExP Drive-Live Concert solution and explains how it is turning the car into a third living space.   Key Takeaways: [1:26] Chris gives an overview of the new HARMAN ExP Drive-Live Concert solution [2:05] The inspiration behind Drive-Live Concert [3:01] Key features of Drive-Live Concert [3:58] Deep dive into Personal Audio Headrests [6:03] Explanation of the Live Interactive Virtual Experience, or L.I.V.E., platform [7:54] Why 5G connectivity will be a crucial part to providing the experience that Drive-Live Concert promises to deliver [8:51] What it was like developing Drive-Live Concert [10:12] The biggest challenge of developing Drive-Live Concert [11:06] A behind-the-scenes look at the Drive-Live Concert development process [12:18] How Drive-Live Concert is shifting the way automakers and consumers view time in and outside the car [13:04] Chris shares how he thinks these new levels of in-vehicle customization and immersion are going to impact the automotive industry in the future   Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN ExP Drive-Live Concert HARMAN EXPLORE   Tweetables: Prior to the COVID-19 pandemic, 52% of Americans attended one or more live music event each year. With this in mind, HARMAN set out to redefine the in-car concert experience with Drive-Live Concert. #HARMANConnectsMe #EPM #podcast #livemusic #concert   Everyone on the Drive-Live Concert development team is a live music lover. Their passion helped bring the solution to life by ensuring two-way interactions between artist and fans took live music to a new level. #HARMANConnectsMe #EPM #podcast #livemusic #concerts   The two-way interactivity enabled by the L.I.V.E. platform is shifting the way people think about interaction and what is possible. With 5G bandwidth and low latency, it creates more experience opportunities in the vehicle. #HARMANConnectsMe #EPM #podcast #concerts #5G  

In this episode, host Karen Piurkowski welcomes Riley Winton, User Experience Concept Manager at HARMAN. Riley is on the EPIC Experience Team, which is focused on transforming the in-car user experience by leveraging technologies across the HARMAN Automotive group. Riley discusses the growing demand for electric vehicles and why a compromise-free electric vehicle (EV) experience is important. He also discusses why winning two recent industry awards—2021 IOT Breakthrough Award for “Connected Car Innovation of the Year,” and the Popular Science “Best of What's New” Award—are significant.   Key Takeaways: [1:46] Riley explains why the HARMAN ExP EV Plus+ solution’s recent award wins are significant [2:50] Reasons why electric vehicle sales are rising [4:40] The inspiration behind the HARMAN ExP EV Plus+ solution [7:00] How electric vehicles can be made more accessible [9:02] Why having lighter weight vehicle sound systems is beneficial for EVs [10:57] Consumer benefits delivered by the EV Plus+ solution [14:42] Specific technologies that enable exceptional in-vehicle experiences for EVs [17:02] How consumer insights drive the development of HARMAN ExP solutions [18:55] Riley shares his predictions of how the automotive industry will change as a result of widespread EV adoption     Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN ExP EV Plus+ Solution HARMAN EXPLORE   Tweetables:   Government incentives, growing infrastructure and compromise-free technology are making it easier for consumers to cross the chasm into the EV world. #HARMANConnectsMe #EPM #podcast #electricvehicles #EV #connectedcar #infrastructure   "Having the ability to pick and choose the features of the technologies you want without being confined to vehicle trim levels is a big problem for end users these days. That's something we aim to solve by giving people control and choice." #HARMANConnectsMe #electricvehicles #EV   The HARMAN ExP EV Plus+ is a solution that gives you the same, if not better, listening performance as previous audio solutions but with 50% less system mass. #HARMANConnectsMe #EPM #podcast #electricvehicles #EV #connectedcar

In this episode, host Karen Piurkowski welcomes Munish Kumar, Director of Connected Aftermarket Products at HARMAN. Munish has more than 20 years of experience creating and managing complex global products to connect people and things. Munish shares the benefits of dashcam technology, including improved safety and social connection for consumers.   Key Takeaways: [:54] Munish talks about the purpose of a typical dashcam [1:47] Munish shares the features of an ADAS (Advanced Driver Assistance System) dashcam [2:21] The benefits of an ADAS dashcam [2:53] Market issues that an ADAS dashcam addresses [4:01] How an ADAS dashcam can give consumers a sense of well-being [5:50] How different buyer personas are attracted to this technology [7:10] The inspiration behind HARMAN’s new connected ADAS dashcam, HARMAN Vision [8:42] The key features of HARMAN Vision [9:58] How HARMAN Vision compares to what’s already available in the market today [11:20] How this type of product enables social connection for consumers [12:29] Munish shares his perspective on how aftermarket products will change or evolve in the future [13:31] Munish explores new opportunities in the era of innovation   Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN Vision   Tweetables:   An ADAS dashcam goes one step further than a typical dashcam. It leverages AI and machine learning technologies to bring in safety features typically found in Advanced Driver Assistance Systems. #HARMANConnectsMe #EPM #podcast #ADAS #dashcam   An ADAS dashcam can alarm the driver in certain critical situations. It keeps an eye on the road in case a driver seems to have lost attention and provides drivers with important information about their surroundings to increase safety. #HARMANConnectsMe #EPM #podcast #ADAS #dashcam   There is a significant connectivity divide in the market today. HARMAN's vision is to create the best connected experiences by delivering products that address three basic tenants: connect the unconnected, deliver new experiences, and open new revenue streams. #HARMANConnectsMe #EPM #podcast #ADAS #dashcam  

In this episode, host Karen Piurkowski is joined by Kaushik Banerjee, Vice President and General Manager of Automotive Engineering Services at HARMAN. In his role, he helps car makers and other automotive ecosystem players rethink how they can use technology to drive performance in their business. Kaushik describes the value Automotive Engineering Services bring to automakers and consumers alike.   Key Takeaways: [1:04] Kaushik explains his professional background [2:11] Kaushik shares when OEMs started leveraging software and technology service providers to support the building of their vehicles [3:28] The size of the software engineering services market and its project growth [4:14] How the demand for advanced connectivity features is influencing innovation and changing the in-car experience [5:15] Kaushik explains how he is addressing this change in his role within the Automotive Engineering Services (AES) team at HARMAN [6:31] How AES plays into the connected car ecosystem [7:59] How HARMAN supports OEMs and suppliers to stay ahead of the rising demand for innovation [11:53] Kaushik explains why an organization like AES is important as the industry moves towards being more customer-centric [13:35] How AES can lead to a feeling of accomplishment for the end customer [14:47] How AES will evolve over time   Sponsors Brought to you by HARMAN   Mentioned in this episode: HARMAN Automotive Engineering Services   Tweetables: The value of a vehicle is moving from measuring RPM to EPM (Experiences Per Mile), making it critical that automakers provide consumers with enhanced in-cabin experiences to drive more value in the vehicle. #HARMANConnectsMe #EPM #podcast #AES #automotive #engineering   HARMAN is one of the few suppliers who not only make world class cockpit and telematics products for OEMs but also have an independent and dedicated software engineering arm. #HARMANConnectsMe #EPM #podcast #AES #automotive #engineering   “The consumer appetite for new features and connected services is increasingly making the car evolve into a consumer electronics on wheels.” #HARMANConnectsMe #EPM #podcast #AES #automotive #engineering

In this episode, host Karen Piurkowski welcomes Dr. Alan Jenkins, Senior Director for Global ADAS Product Development at HARMAN. With 20 years of R&D experience he joined HARMAN in March of 2020 to focus on technology and innovation. Alan describes in detail the benefits of having in-cabin monitoring systems in vehicles.   Key Takeaways: [1:20] Alan explains driver and occupant monitoring systems [2:52] Technology that enables in-cabin monitoring [5:19] The basic functions of the driver monitoring systems [8:02] How a driver’s state of mind can be accurately evaluated [9:26] Use cases for occupant monitoring [13:59] Why drivers and riders should care about in-cabin monitoring systems [16:44] How in-cabin monitoring systems increase the consumer’s feeling of well-being [19:02] How in-cabin monitoring systems are aiding consumer enjoyment [21:15] Maintaining privacy for the individual and safeguarding personal data [22:42] Alan talks about the next phases of this technology   Sponsors Brought to you by HARMAN   Mentioned in this episode: Driver and Occupant Monitoring System   Tweetables:   “It's really quite astounding how much information that there is contained just in somebody's face and facial features and the movement of those.” #DMS #ADAS #HARMANConnectsMe #EPM #podcast   Worldwide 2.5 people die every minute due to some kind of car accident. In-cabin monitoring systems can reduce human error on the road to zero-accident mobility. #OMS #DMS #ADAS #HARMANConnectsMe #EPM #podcast   Imagine that the car today actually knows how busy your brain is and can actually adapt to the way it interacts with you based on the fact that it knows how busy your brain is. #OMS #DMS #ADAS #HARMANConnectsMe #EPM #podcast