Advertise on podcast: CJ & The Duke

Build better ServiceNow apps by understanding the full anatomy of successful ones.  Today we cover process, build, and legacy anatomy to help your builds earn more success. MENTIONED IN THIS EPISODE:- ServiceNow Build Week- Document your solution or CJ eats your lunch - Outcomes, Outcomes, Outcomes, Outcomes - Catalysts ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

People ask "how can I interview for TOP ServiceNow talent if I don't know much about ServiceNow".  This episode teaches you- The 3 Characteristics of TOP ServiceNow talent.- Creating "hard to fake" questions that reveal those characteristics.- Setting up virtual test environments. MENTIONED IN THIS EPISODE:- Understanding the limits of personal performance- Success on ServiceNow, without ServiceNow ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

nullEDGE is a first of its kind virtual conference for ServiceNow professionals with a 40 speaker lineup focusing on delivering valuable insights you can use in your instances NOW. nullEDGE is on Oct 17, so REGISTER NOW. MENTIONED IN THIS EPISODE:- Jace Benson- Jeff Jessie- The Chuck Tomasi You Never Knew ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

Ever felt the post go live blues?  Ever noticed momentum waning after a deployment?  In this episode we explore ways to improve YOUR growth and success while keeping ServiceNow an engine of innovation in your enterprise. MENTIONED IN THIS EPISODE:The Power of User Councils for your ServiceNow Platform ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

"How do I learn ServiceNow" is an ever more complicated question with how rapidly AI is changing the ecosystem.CJ & The Duke make the case to still learn platform fundamentals alongside AI.They also give tips on how AI might help accelerate your learning. MENTIONED IN THIS EPISODE:The Duke's questions to ChatGPT ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

We recently saw a ServiceNow competitor say it takes "days, weeks, months" to do "even simple things" in ServiceNow.  Those who know how to build, know how silly this sounds.  But yet, customers still sometimes find themselves in this predicament.  We investigate how and why. MENTIONED IN THIS EPISODE:Ep 89 - Getting better at CommunicationEp 115 - The Power of User Councils ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

New to ServiceNow and can't get passed the recruiter layer?  Seasoned ServiceNow veteran looking to freelance?In this episode we talk to elite ServiceNow talent finder, networker, and master of threading the needle between customer need and resource preference.  Stephanie Fairbanks has been in the ServiceNow game since the beginning and has a massive ready-to-rock network.Discover her inside scoop! ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

Part 2 of our networking episode digs deeper into the practical, tactical side of building & sustaining meaningful networks.Special guest Tim Woodruff returns to advocate those to whom networking isn't natural.We tackle the "ick factor", mental models, building systems, and break down non-verbal cues so you can network like a boss at ServiceNow Knowledge25 and beyond. MENTIONED IN THIS EPISODE- Networking Part 1- Jace Benson, founder of AI In A Box- Tim Woodruff on LinkedIN - SN Pro Tips by Tim Woodruff- Pre Order the ServiceNow Development Handbook 4e ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

Back like we never left! In this episode, we tackle a topic we somehow haven't covered yet: how to network. With ServiceNow Knowledge25 on the horizon we want you at your best networking game.  We dive deep into - why introversion can be your networking superpower, - paying into the "Karma Bank"- the paradox of energy investment- being memorableand so much more. ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

We talk with Philip Elliott about his journey into and passion for the ServiceNow HR module.Philip Elliott on LinkedInPhilip Elliott on Youtube ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy. Sponsor Us!

Success on ServiceNow isn't JUST a factor of a good deployment.  There's a number of disciplines and mindsets that go into building and maintaining a successful ServiceNow experience. MENTIONED IN THIS EPISODE- The Power of Stakeholder & User Councils- Establishing ServiceNow Architecture Standards - Documenting ServiceNow Deployments - Getting Better at Communication Thanks to our sponsors,- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital Media Sponsor Us!

It can be challenging translating your past work experience into value, especially when you're new to the ecosystem.In this episode we talk about how understanding scale, type, and agency in work can help bridge the narrative gap.We hope this helps you increase number and success of your interviews. MENTIONED IN THIS EPISODE- Titans of ServiceNow - Travis Toulson- Role Explanations--- ServiceNow Admin--- ServiceNow Implementer--- ServiceNow BA--- ServiceNow Engagement Manager--- ServiceNow Architect (Episode 1 & Episode 2) Thanks to our sponsors,- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital Media Sponsor Us!

Every month or two we see a thread asking for questions to ask ServiceNow job candidates.This episodes covers some strategies and question samples you can ask... even if you aren't a ServiceNow developer! MENTIONED IN THIS EPISODE- Glide Aggregate Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital Media Sponsor Us!

ServiceNow Platform Analytics Workspace is awesome!  Rob and Mitch from Vividcharts join us for a discussion about how to prepare for a migration from traditional dashboards to this new framework. ABOUT VIVIDCHARTSCheck out VividChartsReporting Audit Service Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital Media Sponsor Us!

Everyone talks about transparency and leadership, but you won't achieve that without an audience.  We break down the reasons and methods for ServiceNow platform owners and consultants to set up user and executive councils for their ServiceNow programs. Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandtheduke ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital Media Sponsor Us!