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Send us Fan Mail There are many ways to generate interest from potential customers.  These are referred to as marketing channels.  Listen to our quick introduction to the topic to build your understanding.  Link to more 

Send us Fan Mail Moving from Solopreneur to a Micro (1-4 staff) business owner is a huge step both financially and how you work.  You are going to need in the order of 3X your present revenue to pay for your first hire!  Learn more with this podcast and the associated article.

Send us Fan Mail Hiring your first couple of staff can be very traumatic for a business owner.  Everything is new and you face all sorts of problems with funding the new salaries, hiring the people and getting them productive as fast as possible.  This podcast introduces our resource bundle that reduces your growth stress and builds your business momentum.  Read More

Send us Fan Mail Multi Tasking is almost the norm in a work environment.  But that doesn't make it a good thing!  In fact it can damage both your overall productivity and your business's finances.  Hear more on this podcast and read on our website 

Send us Fan Mail At every growth stage of a small business the owner faces new management problems.  You trained for and are great at your professional skill but management is something new for you.  And it keeps changing and new fires popup demanding your attention.  12Faces has been there, done that, and this is our solution.  Simple repeatable Routines that create reliable habits for you and your staff so all those routine jobs get done well and are off your back.  They are graduated by degree of difficulty just like martial arts "belts" so you will never be out of your depth.  Learn More 

Send us Fan Mail A business strategy runs the risk of being some overwhelming, multi page, document that you, and your staff, find hard to visualize.  So a Strategic Plan is often put on the shelf and rarely looked at.  We show how to do a comprehensive, one page Strategic Plan you can just visualize as a "tree'  Read more 

Send us Fan Mail Describe your business intentions to both your staff and your customers quickly and easily so everyone is approaching your business with a clear understanding of your "North Star" that guides where you want your business to go. Read More

Send us Fan Mail The 5 Why Technique lets you and you team work through a list of possible reasons why something is not working to narrow down on the few that are the main cause of the problem.  Then you can fix just those principal problems rather than dilute your resources over trying to fix a lot of less likely causal factors.  Read More 

Send us Fan Mail Too much or too little inventory of any particular stock item means profits forgone (under stocking) or cashflow tied up in slow moving stock.  Either way, inventory control is vital for the health of a inventory-intensive business.  Read more

Send us Fan Mail Tough as it might be to imagine, there is ample evidence that the 80/20 Rule or Pareto  Principle can improve outcomes up to 16 times more with little extra work.  Read more 

Send us Fan Mail All your business runs on Routines.  Poor Routines mean extra work and stress for you.  It also makes it difficult to delegate the Routine.  Or if you do, staff simply execute those wasteful routines.  See our simple Yellow Belt method for initially creating and then periodically overhauling Routines.  https://www.12faces.business/minimum-effort-management/

Send us Fan Mail This video outlines several of the ratios or metrics that you can use to monitor the health of your business. Watching these as they change over time will alert you to any worsening situations before they catch you completely unaware.  Read More

Send us Fan Mail When we are considering possible business activities, it is very likely we just focus on what we already know.  But that overlooks other options that might be great but we have just not opened your thinking to consider them.  This technique lets you generate 1,000,000 potential ideas in under 30 minutes and shows how to reduce them to a set of feasible options for further thinking. Read More

Send us Fan Mail Use this prefabricated 12faces 90 Day GamePlan to choose a business nice you like and which is tested for profitability before you launch. Read more on this link 

Send us Fan Mail Use the Minimum Effective Routines (MER) technique to reduce stress and complexity by overhauling and streamlining the most critical Routines in your business