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Digital Works Podcast

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Rating
★★★★★
5
from
1 reviews
This podcast has
68 episodes
Language
English
Publisher
Digital Works
Explicit
Yes
Date created
2020/02/10
Latest episode
2025/11/20
Average duration
39 min.
Release period
36 days

Description

Talking about all the different things that 'digital' means in the arts, culture and heritage sectors. Tales of success and failure, interrogating the shiny new things and looking at what works (or not) and why, Interviews with digital folks working across the sector and beyond, in-house, consultants, funders, and more.

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Tim Woodall (Faber & Faber) on what the arts can learn from publishing (and vice-versa), the reality that your audience is not “everyone” (and that’s fine), and the value of brand-building
2025/11/20
A conversation with Tim Woodall, the former Director of Marketing at The Philharmonia, and the current Head of Direct to Consumer Marketing at independent publishing house, Faber and Faber. It was interesting to hear Tim's reflections on what the publishing world could learn from the arts, and vice-versa, the value of clear priorities, the lessons he learned through developing and launching a new subscription product, the importance of brand-building, and loads more.
This is how we built...a platform for teaching music
2025/11/03
Aurora Classroom, from the Aurora Orchestra, began as an idea to convert a live children’s storytelling concert into a classroom resource during the pandemic.  In this conversation with Aurora Orchestra's Learning Director, Rebecca Barnett we hear how over the last five years it has grown into a comprehensive creative learning platform, showcasing Aurora’s resources for primary, secondary and SEND schools, live events for young people, and CPD for teachers.  Whilst it started out like many other EdTech products as a subscription platform, after considerable deliberation the Aurora team took the leap to remove the paywall in April 2025. This is how we built… shares the honest stories behind digital projects in the cultural sector, exploring what sparked them, how they were delivered (and what they cost), what nearly went (or did go) wrong, an the lessons learned along the way.
This is how we built...an interactive longbow exhibit
2025/10/08
Ben Templeton is a writer, creative director and facilitator in the field of games and playful technology. For almost 20 years Ben has helped organisations around the world create fun ways of bringing audiences together to interact with art, culture and science. The Robin Hood Experience at Nottingham Castle is a series of immersive arcade games in four renovated coach arches. Supported by real-time motion tracking, custom electronics and large screen projections, players can grab an authentic medieval weapon and test their skills against a range of challenges. In the longbow games, three players compete for the high score but the quarterstaff is a solo battle against Little John on the bridge. This is how we built… shares the honest stories behind digital projects in the cultural sector, exploring what sparked them, how they were delivered (and what they cost), what nearly went (or did go) wrong, an the lessons learned along the way.
Paula Bray (State Library Victoria) on the power of experimentation, the importance of advocacy and generosity, recognising that some things take time, and the value of clear and joined-up strategy
2025/09/30
A great conversation with Paula Bray. Paula is Chief Digital Officer at State Library Victoria in Melbourne.  Over the last twenty years Paula has held digital leadership roles at organisations including the State Library of NSW, Powerhouse Museum, Art Gallery of NSW and the Australian National Maritime Museum. Innovation and experimentation runs through much of Paula's work, which is one of the reasons I wanted to have a converation with her. At the State Library of NSW she founded Australia’s first dedicated cultural heritage innovation lab, the DX Lab, building an award-winning team that explored new ways to open up collections and data. In 2019, she co-authored the book Open a GLAM Lab with peers from around the world, sharing the value of experimental practice across galleries, libraries, archives and museums.
Brandon Powers on dance, technology, immersive experiences, reframing the role of the audience, working with engineers, and the importance of translation
2025/08/21
A chat with New York-based creative director and choreographer, Brandon Powers. Brandon works with technology to create experiences across physical and virtual spaces.  We talked about his early experiences with technology, inter-disciplinary teams, the various ways that technology and virtual spaces can enhance and extend experiences for both artists and audiences, rethinking audience agency in the work he's been doing on Fortnite, and loads more.  If you're interested in hearing from someone who sits neatly at the intersection between performance, storytelling, technology, and experience design, then this one is for you. You can find more about Brandon's work on his website https://www.brandon-powers.com/
Neil Williams (BFI) on transforming organisations through digital, comparisons between the civil service and the cultural sector, working in the open, and intentionally not empire-building
2025/07/16
A conversation recorded in-person (hurray!) with the BFI's Exec Director of Technology and Digital Transformation, Neil Williams. Neil writes a regular 'fortnight notes' post on his blog, which you can find here neilojwilliams.net
Tash Willcocks (TPX Impact) on navigating uncertainty, intellectual humility, leadership in turbulent times, why zebras don't get ulcers, the importance of structure in enabling agility, how to actually build psychological safety and more
2025/06/10
 A wide-ranging chat with Tash Willcocks (Head of Learning Design at TPX Impact) on organisational culture, leadership, and how to deal with change and uncertainty. Tash mentioned a whole load of ideas, articles, books, and thinkers - a few of which I've linked to below: Tash's Medium lives here: https://medium.com/@tash-willcocks This is the first post I read from Tash, which touches on Kotters Dual Operating System, and cheese toasties https://tash-willcocks.medium.com/dont-micromanage-the-cheese-661eb056fca7 More on Kotters system https://www.forbes.com/sites/georgebradt/2014/05/14/leverage-john-kotters-dual-operating-system-to-accelerate-change-in-large-organizations/ VUCA https://en.wikipedia.org/wiki/VUCA Kevin Kruse on BANI https://www.forbes.com/sites/kevinkruse/2025/02/03/forget-vuca-bani-is-the-new-framework-world/  The virtue of intellectual humility with Dr. Tenelle Porter https://www.youtube.com/watch?v=C4W3ENXbzgg The SCARF model on motivation https://neuroleadership.com/your-brain-at-work/scarf-model-motivate-your-employees Thea Snow on "certainty artefacts: the constructs we create to make sense of the world" is linked via this post from Tash https://www.linkedin.com/posts/tashwillcocks_quotedumpday-design-drawing-activity-7299698981138280449-olTU/ Amy Edmondson on Psychological Safety https://www.amazon.co.uk/Fearless-Organization-Psychological-Workplace-Innovation/dp/1119477247 Edgar Shein on organisational culture https://mitsloan.mit.edu/ideas-made-to-matter/5-enduring-management-ideas-mit-sloans-edgar-schein
Emma Keith (National Theatre) on NT Live, remote audiences, experimentation, learning, thinking about value, leadership, and the importance of pilots
2025/04/04
A great chat with the National Theatre's outgoing Managing Director - Digital, Emma Keith. We talked about how digital practice has developed at the NT and how that differs from other performing arts organisations. The history of the NT Live programme, and the importance of pilots and testing ideas. The hidden value of digital infrastructure, remote audiences, thinking about outcomes rather than outputs, leadership, creating a culture of learning, and loads more.
Beks Leary (National Gallery) on the challenges & opportunities of working in larger vs smaller teams, different ways of thinking about audiences, and the value of building meaningful relationships with creators
2025/03/12
A chat with Beks Leary, Senior Social Media and Content Lead at the National Gallery in London. We talked about Beks's career, which has encompassed working at a diverse range of organisations including the Bush Theatre, BBC, and National Theatre before Beks's current role at the National Gallery.  Beks explained the opportunities and challenges that come with working in smaller vs larger organisations, the different ways that broadcasters, performing arts, and collections-based organisations think about audiences.  We spent most of our conversation discussing the recent 200 Creators initiative (https://www.nationalgallery.org.uk/about-us/ng200-programme/200-creators) which saw the National Gallery build relationships with creators across social media platforms to reach new audiences. 200 Creators is supported by Bloomberg Philanthropies.
Mike Keating (Art Fund) on the collaborative development of AI policy, balancing the priorities of being both a membership and sector support organisation, and the impact of COVID on Art Fund's digital transformation
2025/02/11
 A conversation with Art Fund's Associate Director of Digital Experience, Mike Keating. Most of our chat focused on Mike's relatively recent work in developing Art Fund's first AI policy. The collaborative, open, and pragmatic approach that Mike and colleagues took to this work feels like a useful model that other cultural organisations could borrow from. We also talk about the benefits and downsides of being a digital generalist, Mike's feelings about technology in general, the impact of Covid on how Art Fund thinks about digital projects, and lots more. Art Fund (artfund.org) is an organisation with three main areas of focus; they fund art "helping the UK’s museums to enrich their collections", they grow audiences through their National Art Pass membership scheme, and they advocate for museums through initiatives like their Museum of the Year award.
Episode 58 - Clare Reddington (Watershed) on leadership, digital confidence, organisational culture, and embracing risk
2024/09/27
A conversation with Watershed CEO, Clare Reddington. Watershed is an independent cinema, cultural hub, and home of the creative technology community, Pervasive Media Studio. Clare was one of the keynote speakers at this year's Digital Works Conference and in our chat she expanded on some of the themes and ideas that were touched on in her keynote session. Ideas of digital confidence, leadership in difficult times, embracing risk, understanding who your audience is (and is not), and acknowledging when you aren't the right person or organisation to take a lead on something. Clare is a really effective, inspiring and thoughtful voice on digital (in all its many manifestations), technology, and the role of cultural organisations in the 21st century. We also discussed Undershed, Watershed's new immersive gallery, which is a great example of some of the traits and principles that Clare's leadership embodies. Clare is also a Visiting Professor at University of the West of England. She is chair of Emma Rice's Wise Children, and is a trustee of of RSC and British Council.
Episode 057 - Ash and Katie, Bytes #13 - on the state of social in 2024, an AI policy from the National Library of Scotland, and a story which highlights the delicate nature of the internet
2024/09/13
The thirteenth episode of Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on Sept 3rd. We talk about: Matt Stasoff on the State of Social in 2024Rob Cawston on the National Library of Scotland's AI StatementCarly Ayres on "how design's oldest org torched a decade of design discourse"You can sign up for the newsletter at thedigital.works.
Episode 056 - Dr Martin Poulter (Khalili Foundation) on building bridges between cultural heritage and Wikipedia and the transformative potential of taking a more open approach to content and knowledge
2024/08/07
Dr. Martin Poulter is Wikimedian in Residence at the Khalili Foundation. We hear how Martin moved from being a dedicated volunteer Wikipedia contributor to a key advocate for the open content movement, harnessing Wikipedia’s potential to democratise access to cultural heritage and knowledge.  Through his collaborations with organisations like the Bodleian Libraries, University of Bristol, and the Khalili Collection, Martin shares his thoughts on the significant opportunities that can arise when cultural institutions embrace Wikipedia. Martin also shares a frank and insightful perspective on the cultural and mindset change that is required to fully capitalise on these opportunities.
Episode 055 - Ash and Katie, Bytes #12 - the habits of innovative councils, Google's research on the consumption habits of Gen Z, and a good idea from Friends of the Earth
2024/08/02
The twelfth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on July 16th. We talk about: The 5 habits of innovative councilsBusiness Insider on Google's research looking at Gen Z's consumption habitsFriends of the Earth 'steal our ideas'You can sign up for the newsletter at thedigital.works.
Episode 054 - Ross Eustis (SFJAZZ) on growing digital programmes from scratch, finding new audiences, learning from other cultural organisations, and the role of digital in enhancing the in-person experience
2024/07/17
A conversation with SFJAZZ's Director of Digital, Ross Eustis. Since 2020 SFJAZZ have developed a comprehensive programme of content for their digital audiences. We look at how these programmes can expand audience reach and enhance engagement. Ross talks about how this digital work can complement in-person experiences, making performances more accessible and help foster a sense of community globally. Ross also emphasises the importance of a beginner's mindset, transparency with audiences, and the value of knowledge-sharing between cultural institutions. If you want to check out all of the videos Ross and his team have been making, head over to SFJAZZ.org/AtHome

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