Advertise on podcast: Your Hospitality Moment that Mentors

Just a few days ago, I was kept awake by a news article about a Hotel Night Auditor who was working alone. I offer 3 very useful ideas on how to ensure our auditors do not have to work a shift alone.

Get your tissue ready! I'm sharing one of my Auntie Jody stories with you where I fed my youngest nephew soup. I learned a lesson that day that would carry over into my workplace and how I cared for my employees.   * AI Usage

Dr. Jokima Hiller shares a candid story about a day working the front desk where she became distracted with paperwork and missed a guest, acknowledging the mistake and its possible consequences. The episode highlights the mentoring moment: the importance of attentiveness, owning errors, and committing to do better when serving guests at the front desk. Visit our BET on Hospitality Website: https://betonhospitality.my.canva.site!

When making decisions in the hotel and hospitality industry, it is important to take into consideration 3 key stakeholders. BET on Hospitality Website: https://betonhospitality.my.canva.site

Coffee, among other things, has a signature smell! Realizing this was the key to resolving one of my first problems as the new General Manager of a hotel with morning breakfast. BET on Hospitality Website: https://betonhospitality.my.canva.site

**Title: Discover Over 50 Episodes of Insightful Conversations **Introduction: **In today's fast-paced world, finding quality content that resonates with your interests can be a challenge. But what if you had access to over 50 episodes of engaging discussions right at your fingertips? **Main Content: **Jokima Hiller invites you to explore a treasure trove of episodes available on Spotify, Apple Podcasts, and other platforms. Whether you're commuting, working out, or simply relaxing at home, these episodes offer a perfect blend of entertainment and enlightenment. **Conclusion: **Don't miss out on the opportunity to dive into these conversations. Consider leaving a positive comment and sharing your thoughts with others. Thank you for being a part of our community. **Hashtags: ** #Podcasts #Spotify #ApplePodcasts #ListenNow #mentoring #education #JokimaHiller #BETonHospitality #GetMentored #Celebrate BET on Hospitality Website: https://betonhospitality.my.canva.site

What comes to mind when you hear the words, "Last Call"? Yep, "Last Call for Alcohol"! Well, not in this true story. It means something different. Listen in and learn all about it. Learn more about BET on Hospitality by visiting our website at https://betonhospitality.my.canva.site/!

Have you ever arrived to work and your co-workers informed you that the FBI was looking for you the day before? No? Well, I wish I could say that it hadn't happened to me! Hold your questions until the end of this Podcast Episode! Learn more about BET on Hospitality by visiting our website at https://betonhospitality.my.canva.site/!

Recognizing others, including your staff and employees who are hard working, is very important! To be effective, I offer 3 aspects that should be taken into consideration. Listen in. . .and, if you want me to share some specific recognition techniques, please ask! Learn more about BET on Hospitality by visiting our website at https://betonhospitality.my.canva.site/!

Do you remember the last time you had "unforgettable" service? I will share with you one of my memorable service experiences and will ask you to strive to provide service that is unforgettable for your customers and guests too!

Ever had to conduct a security sweep for an entertainer and an entourage of double-digit number of people show up? Well, that's how James Brown (RIP) rolled!

Sometimes to determine what your mentee needs to know, starts with being observant.

My retirement dream is to show up at my hotel and Make the Bank Deposit! Having managed so many hotel owner's money, I know the importance of this responsibility. Let's take each step, one at a time.

Not all advice you will receive is good advice! So, be careful. But the advice I share with you in this episode is tried and true.

Welcome to my 50th Podcast Episode! How important are names? In this episode, I'll share with you the turning point experience that made me realize how important my name is as well as the names of our hospitality positions! Thank you all for being here for episode one to fifty, or if this is your first time joining me, thank you too! Enjoy!