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In this episode of the Power Producers Podcast, David Carothers sat down with Josh Braun to explore how sales is evolving in an AI driven world while reinforcing that human connection still wins. They discussed the role of AI in content creation, the importance of authenticity on platforms like LinkedIn, and why the best ideas often come from real conversations rather than manufactured posts. The conversation then shifted into Josh’s core philosophy around detachment, asking better questions, and replacing traditional sales pressure with curiosity. Through practical examples, they broke down how producers can uncover real problems, reduce resistance, and ultimately make sales conversations more natural and effective. Key points: AI is a Tool but Authenticity Still Matters Josh Braun explains that AI generated content is becoming increasingly hard to distinguish from human writing. However, what matters most is whether the message resonates, not who created it. David adds that his best content comes from real conversations, using AI only to refine and structure ideas rather than generate them from scratch. Better Sales Comes from Curiosity Not Convincing Traditional sales relies on explaining and persuading, which often creates resistance. Josh emphasizes that asking neutral, thoughtful questions shifts the dynamic. When prospects feel understood instead of pressured, they are more likely to engage and open up about real challenges. Detach from the Outcome to Reduce Pressure One of the biggest mindset shifts discussed is moving away from the need to book every meeting. Instead, the goal should be to identify whether a real problem exists. This detachment lowers pressure, changes tone, and makes conversations feel more natural, leading to better outcomes. Poking the Bear to Reveal Hidden Problems Josh introduces the concept of “poking the bear,” which involves asking questions that highlight risks or gaps prospects may not have considered. By illuminating potential issues rather than pitching solutions, sellers allow prospects to reach conclusions on their own, which builds trust and credibility. People Buy Outcomes Not Products The discussion highlights that buyers are not purchasing products themselves, but what those products represent. Whether it is status, efficiency, or risk reduction, understanding the underlying motivation changes how questions are asked and how conversations are guided. Mindfulness Improves Sales Conversations Josh shares that mindfulness and meditation help sales professionals avoid reactive behavior. By creating a pause between what a prospect says and how you respond, you can choose curiosity over defensiveness, leading to stronger relationships and better communication. Sorting is More Effective Than Selling Instead of trying to convert every prospect, the focus should be on qualifying quickly. Identifying early whether there is a fit saves time and energy, while also positioning the salesperson as honest and trustworthy rather than pushy. Human Connection Still Wins in an AI World Despite the rise of AI and automation, both David and Josh agree that real conversations, thoughtful questions, and genuine engagement are what truly differentiate top performers. Technology can enhance the process, but it cannot replace meaningful human interaction.   Connect with: David Carothers LinkedIn Josh Braun LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Braun Training Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of the Power Producers Podcast, David Carothers spoke with Lynn Hidy, founder of Up Your Tele Sales, LLC, about the evolution of sales and how inside sales is often undervalued compared to outside sales. With over 30 years of experience in the field, Lynn shared insights from her journey and her new book Mastering Inside Sales Leadership. They discussed key strategies for success in telesales, the importance of emotional intelligence, and how AI can enhance sales processes rather than replace the human touch. Lynn also emphasized how inside sales teams are just as valuable as their outside counterparts, especially when the right tools and strategies are leveraged to engage with clients effectively. Key points: Sales Evolution and the Role of Inside Sales Lynn explains how inside sales have evolved over the years, noting that although it may not have been the initial career goal for many, it has become an essential part of modern sales. Inside sales teams can drive significant revenue by making the sales process more efficient and scalable. Inside Sales vs. Outside Sales: Skill Set Differences Inside sales professionals need a different skill set than outside sales reps. Lynn and David discuss the challenges of transitioning from inside to outside sales and why success in one doesn’t automatically translate to success in the other. Emotional intelligence and active listening are key to excelling in either role. Leveraging AI to Enhance Sales Lynn discusses the role of AI in the modern sales process, advising salespeople to leverage AI tools to gather insights and make better-informed decisions. While AI can help with data analysis and CRM management, it still requires the human touch to interpret and act on those insights effectively. The Power of Asking the Right Questions Lynn emphasizes the importance of asking the right questions to truly understand a prospect’s needs. She highlights the value of not assuming anything and using AI as a tool to enhance question-asking, rather than relying solely on preconceived information. The Future of Sales: Combining Human Skills with Technology David and Lynn agree that while technology like AI can assist with research and provide valuable insights, it can never replace the need for human connection in sales. Understanding the client’s unique challenges and engaging with them on a personal level will always be crucial for long-term success. Lynn’s Success Strategies and Leadership in Inside Sales Throughout the episode, Lynn shared strategies she uses to successfully lead inside sales teams. From providing recognition to understanding the value inside sales brings to the table, she offers practical advice for managing and motivating inside sales teams effectively. Connect with: David Carothers LinkedIn Lynn Hidy LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Up Your Tele Sales, LLC Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this solo episode of Shoptalk, opened up about his single biggest affliction and why he believes it has also become his single biggest superpower. He shared personal stories from childhood, the frustration of being misunderstood, and the challenges of living with an undiagnosed attention issue in a time when people did not talk about ADHD the way they do now. explained how getting clarity on how his brain works helped him redesign his workday, build systems that support his focus, and turn what once felt like a limitation into a source of output, creativity, and momentum. The episode is a direct message to listeners who feel different, unheard, or hesitant to seek help, with a clear reminder that adversity can be reframed into opportunity. Key points: Success Stories Often Hide the Mess Behind Them challenges the perception that high performers have it all together. He warns that newer producers can set themselves up for disappointment by trying to emulate a polished image instead of understanding the human reality behind it. The core theme is that struggle and success can exist at the same time. Growing Up Without a Diagnosis Creates Lasting Damage He described childhood experiences of constant discipline for behavior that was not understood. The examples ranged from impulsivity and blurting things out to restlessness and difficulty focusing on reading or remembering tasks. His point is that what gets labeled as difficult or undisciplined is sometimes a brain wiring issue that needs understanding, not punishment. A Diagnosis Creates Clarity and the Power to Adapt explained that once he understood the issue, he could build his day around it instead of fighting it. He shared how medication was not the long term answer for him personally, but awareness was the turning point. The goal became adjusting habits, structure, and expectations to match how his mind actually works. Organized Chaos Can Be a High Performance System described how he works across multiple monitors and rotates between tasks to keep his mind stimulated. What looks like distraction from the outside is a deliberate structure that keeps him engaged and productive. He credits the insurance industry for providing constant variety and new problems that align with how he operates. Many People Are Misunderstood Because They Are Different He spoke directly about impulsivity, interruptions, distraction, and losing a thought mid sentence. David emphasized he is not sharing this for sympathy, but to normalize the experience and encourage people to seek support and coping tools. The episode frames difference as something that can be managed and even leveraged. Stop Treating ADHD Like a Joke He pushed back on casual language that turns mental health into a punchline. David explained why he does not use slides when he speaks and how people often laugh without realizing it is not a joke. He argued that when society trivializes these struggles, it loses access to the creativity and potential of people who could contribute at a high level. Choosing to Be Yourself is the Real Win closes with a call to draw a line in the sand and prioritize self care and self understanding. He invites listeners to reach out if they need to vent or want guidance. The final message is about embracing who you are, building systems that work for you, and refusing to shrink into a version of yourself that feels acceptable but untrue. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Shoptalk, David Carothers continued his exploration of total cost of risk, focusing on how producers can integrate it into their sales cadence without overhauling existing approaches. He explained that introducing total cost of risk doesn’t mean abandoning transactional sales calls but supplementing them with deeper, long-term risk assessments. David emphasized how asking the right discovery questions and sharing stories of past success can demonstrate value and build trust. This episode also touched on a key shift: moving from being just another vendor to becoming a trusted advisor who proactively identifies risks and delivers solutions. Key points: Total Cost of Risk and Sales Cadence David stresses that integrating total cost of risk into your sales process doesn't mean overhauling everything. It means supplementing your cadence with conversations that consider the full scope of risk, allowing you to prospect year-round instead of focusing only on renewal periods. It’s okay to make transactional calls, but be ready to pivot into more consultative discussions when the opportunity arises. Building Trust Without Saying "What Makes You Different" David advocates for asking open-ended questions like, “What claims frustrate you?” or “What unexpected expenses have you encountered?” He explains that the stories you tell, not the “I’m different because…” statements, are what truly set you apart. Sharing specific examples from past experiences builds credibility and positions you as a valuable partner in their business operations. Creating a Holistic Service Team for Your Clients David discussed how he rebranded Florida Risk's value proposition with a team approach that brings together wealth management, cybersecurity, and business coaching to protect margins and ensure long-term financial health for clients. He explained how this multidisciplinary team addresses total cost of risk by covering areas outside of traditional insurance, giving clients comprehensive protection. How Operational Efficiency Translates to Cost Savings David shared a real-world example of how a service contractor client saved over $100,000 by addressing issues in their experience mod and shifting to a total cost of risk approach. By understanding the client’s operations deeply, David was able to identify inefficiencies and help reduce operational risk, showcasing how comprehensive risk management directly impacts profitability. Shifting the Mindset from Transactional to Advisory David emphasized the importance of thinking beyond price and focusing on the value you bring as a trusted advisor. By consistently asking the right questions and identifying hidden risks, producers can differentiate themselves, retain clients longer, and position themselves as integral to the client’s success—not just their insurance provider. The Power of Proactive Communication David urges producers to be proactive in communicating with clients, especially when it comes to identifying and mitigating risks that can affect the client’s bottom line. He encourages producers to book time with experts to troubleshoot roadblocks and deepen their understanding of total cost of risk, positioning themselves as go-to advisors. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes  

In this episode of the Power Producers Podcast, David Carothers welcomed Joe from Sembley to discuss a range of topics impacting agencies, from personal lines to AI-powered tools. David shared insights on the challenges of building a personal lines division from scratch, how tech investments have streamlined workflows, and the importance of agency owners evaluating their tech stack to maximize efficiency. They dove into the power of custom intake forms, e-signatures, and integrations with systems like Hawksoft. The conversation also emphasized the shift towards automation to save time and resources in an industry that’s increasingly tech-driven. Key points: Personal Lines Challenges and Tech Adaptation David discussed how launching personal lines at Florida Risk has been a learning experience, especially in integrating new technology and adapting workflows. The move forced a deeper look into their tech stack and how it could support scalability and efficiency. Building Custom Intake Forms for Streamlined Workflows Joe explained how custom intake forms in Sembley can simplify data gathering, especially with conditional logic, and how it saves agents time by pre-populating accord forms, sub-apps, and client profiles. Tech-Driven Time Savings and Reducing Manual Work David emphasized that many agencies waste time on repetitive tasks like data entry and supplementals. He highlighted how tech can free up agents’ time to focus on high-value work, including meaningful client interactions and prospecting. The Hawksoft Integration and Two-Way Data Flow Joe shared how Sembley now integrates with Hawksoft, allowing agents to push data directly into their system, significantly cutting down on manual entry and improving data accuracy. The Importance of Making Strategic Tech Investments David encouraged agency owners to evaluate their tech stacks with an “abundance mindset” to avoid being left behind. He stressed that technology is an investment in saving time, increasing accuracy, and building stronger client relationships. The Growing Role of AI and Automation in the Industry Joe and David discussed how AI and automation tools are revolutionizing the insurance industry, from data gathering to policy renewal, and how adopting these technologies can be a game-changer for agencies looking to stay competitive. Connect with: David Carothers LinkedIn Joe Ems LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Sembley Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Shoptalk, David Carothers discussed the concept of "found money" and the importance of auditing experience mods. By identifying claims that were overstated on NCCI worksheets, producers can get insurers to recalculate and issue refunds for overpaid premiums. David also delved into how agencies can add value by asking better, emotionally-driven questions to prospects, focusing on underlying issues like lost productivity, workers' comp claims, and operational risks. He warned against telemarketing agencies that pitch audit work for a 10% revenue share and emphasized that these tasks should be handled internally for maximum benefit. Key points: Found Money and the Power of Mod Audits David explained how auditing experience mods for discrepancies between reported claims and actual closed claims can uncover "found money" for clients. By having NCCI recalculate the mod, agents can help clients recover overpaid premiums, creating a significant opportunity to build trust and add value. Watch Out for Outsourced Auditors David cautioned against agencies that pitch themselves as mod audit specialists and ask for a 10% share of account revenue. These telemarketing agencies often aim to infiltrate your book of business. Instead, he suggests learning how to perform these audits internally, which will benefit both the client and the agency. The Right Questions Can Drive Change David emphasized that asking open-ended questions, especially those that tap into emotional responses, is key to uncovering clients' pain points. Asking about frustrations with claims, such as workers’ comp issues, can uncover financial impacts that need to be addressed, which moves the conversation beyond just quoting policies. Total Cost of Risk Focus Leads to Better Conversations Instead of focusing solely on premium and coverage, David encouraged producers to address the total cost of risk. Asking questions about financial impacts, downtime, and claims frustrations helps shift the conversation to a more consultative and strategic role, ultimately positioning the producer as a trusted advisor. Diagnostic Approach to Risk Management Drawing parallels to the medical profession, David shared that producers should act as diagnosticians for their clients. By asking the right questions and understanding the full scope of the client’s risks, producers can move beyond transactional sales and develop deeper, long-term relationships with clients. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of the Power Producers Podcast, David Carothers welcomed Kevin Ring from the Institute of Work Comp Professionals to discuss what he is seeing in workers’ compensation heading into 2026. The conversation covered long term rate trends, signs that the market may be approaching the bottom, growing audit scrutiny, Nevada’s major payroll cap change, AI’s role in policy analysis, and the evolving legislative landscape around marijuana and the gig economy. As always, the discussion blended practical strategy for producers with broader industry outlook and regulatory insight. Key points: Workers’ Comp Rates May Be Nearing the Bottom Kevin explains that while most states are still seeing rate decreases, the pace has slowed. California recently posted a rate increase for the first time in over a decade, which could signal broader market shifts. Slowing wage inflation and continued medical cost pressure suggest that long term downward trends may not continue indefinitely. Premium Audits Are Becoming More Aggressive Auditors are digging deeper, especially when reviewing uninsured subcontractors. Instead of relying solely on certificates of insurance, they are checking state coverage verification databases to confirm continuous coverage. This shift increases the importance of proper certificate tracking and creates exposure if subcontractor coverage lapses during the policy term. Certificate Management Is No Longer a Simple Box Check The conversation highlights how certificates are only a snapshot in time and may not reflect actual coverage intent. With exclusions for additional insured status and evolving endorsement language, producers must understand what policies truly provide. AI driven policy analysis tools are likely to accelerate compliance reviews and uncover hidden coverage gaps. Nevada’s Payroll Cap Change Is a Game Changer Nevada historically capped payroll at thirty six thousand dollars per employee, effectively removing many audit conversations from relevance. Beginning October 1, 2026, that cap will shift to a formula based on state wage data, significantly increasing reportable payroll. This change will create new audit exposure and education opportunities for producers who understand remuneration rules. Legislation Remains Quiet but Marijuana and Gig Economy Issues Persist While broad workers’ comp reform activity is limited due to overall system profitability, marijuana policy continues to evolve. Questions around drug free workplace credits, reimbursement for medical marijuana, and federal rescheduling remain unresolved. At the same time, classification disputes involving gig economy workers may eventually reshape how companies structure labor relationships. Producers Must Know What They Are Selling David reinforces that as AI tools make policy analysis easier, producers cannot rely on surface level understanding. Reviewing forms and endorsements, requesting specimen copies, and understanding exclusions are critical. The risk of losing an account or facing an errors and omissions claim increases when coverage does not align with client expectations. Connect with: David Carothers LinkedIn Kevin Ring LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Institute of WorkComp Professionals Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Power Producers Shoptalk, David Carothers went deeper on how producers should introduce total cost of risk and experience mod conversations at the point of sale. He explained why many producers freeze when it is time to bring up total cost of risk, and why others lose the room by leading with technical safety language too early. David shared how his early success came from having strong risk services deliverables behind the sales process, and he emphasized that agencies need those deliverables if they want to sell this approach with confidence. He also broke down a practical prospecting sequence that starts with a short appointment setting call, moves into a fast discovery meeting over Zoom, and then transitions into a value focused on person meeting where the producer earns the right to present work product and ask for engagement. Key points: Why Producers Freeze When Total Cost of Risk Comes Up David says the most common failure point is hesitation. Many producers go into meetings with good intentions but revert to familiar quoting talk once the conversation starts. He argues that total cost of risk should be introduced early, especially when prospects naturally mention premium pain, because it is the cleanest transition into what is driving cost. Do Not Lead with Technical Safety Talk The second big mistake is bringing too much heat too soon. David explains that producers overwhelm prospects with jargon like light duty, return to work, and program terms that the prospect does not understand. When you sound overly technical at the appointment setting stage, you also sound expensive, and prospects assume you will add cost instead of solving it. You Need Deliverables Before You Sell the Strategy David ties confidence to capability. He shares that his early success was supported by a built-in risk services team that could deliver on what he promised. He warns that many agencies fail to go all in on total cost of risk because they have not built the worksheets, processes, and service deliverables needed to support the conversation after the sale. Appointment Setting is Not Education David stresses that the goal of the first call is to book the meeting, not to teach the prospect the full framework. Most decision makers will meet with someone every year anyway, because they believe shopping is normal. Producers lose because they try to sell the entire approach in a short call instead of earning the right to have a deeper conversation. A Simple Multi Step Meeting Sequence Wins He outlines a sequence that starts with a short Zoom fact finding call, followed by a longer in person meeting where value and service cadence are explained. After that, the producer does the work product, then returns to present findings and ask the prospect to hire them. This structure reduces friction, keeps the prospect engaged, and shifts the process from quoting to advisory. Found Money Can Fund the Relationship Before Renewal David shares a compensation strategy that helps producers avoid doing months of work with no guarantee of getting paid. If a producer can identify mod errors, claims reporting issues, or refund opportunities, the agency can propose a shared savings approach where recovered money is split. This can compensate the agency before the policy is placed and creates a stronger commitment from the prospect. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Power Producers Podcast, David Carothers is joined by Warren Cleveland from Captive Coalition for a wide ranging conversation on specialization, creativity, and why producers must narrow their focus to survive in the middle market. Building off recent discussions around parametrics and alternative risk strategies, they explain how captives, benefits captives, and disciplined education can prevent producers from losing high value clients. The episode centers on asking better questions, using the right partners, and positioning captives as a long term strategic tool rather than a last minute reaction. Key points: Why Specialization Beats Generalization David and Warren both stress that producers trying to write everything will struggle. They recommend limiting focus to three core classes of business and closely related peripheral industries. Deep operational knowledge creates credibility, sharper discovery, and better risk solutions that generalists simply cannot match. Creativity Comes From Asking Better Questions The conversation ties parametrics and captives together through one core idea. Partners can build solutions around clients, but only if producers identify the right risks. That requires curiosity, comfort with asking questions, and a willingness to look beyond traditional coverage conversations. Phone a Friend Instead of Losing the Account Warren emphasizes that producers do not need to be captive experts to win. They need to know when to call for help. He shares real examples of agents saving accounts by reaching out early, using talking points, and letting specialists support client conversations before competitors step in. Captives Reward Performance in a True Meritocracy David frames captives as one of the purest merit based systems in insurance. Well performing accounts can retain underwriting profit instead of giving it away. He argues there is no excuse for missing captive conversations when clients consistently complain about paying premiums without seeing returns. Benefits Captives Are the Next Frontier Warren outlines why benefits captives paired with self funding can outperform traditional approaches. With better data, wellness programs, and accountability, employers can finally align incentives and participate in underwriting profit rather than subsidizing poor performers. Education Is the Real Differentiator Captive Coalition positions education as the core offering. From webinars to one on one coaching and ready to use client materials, the goal is to make producers comfortable having the conversation. Warren stresses that missing these discussions often comes from fear and lack of knowledge, not lack of opportunity. Captives as a Long Term Retention Strategy Instead of selling captives reactively, both speakers encourage preparing clients years in advance. Building a three to five year roadmap keeps clients engaged, reduces churn, and eliminates surprise competition. Once clients buy into a long term plan, price driven defections become far less likely. Using Tools You Already Have David closes by reminding producers that captives are simply another tool. Losing accounts because a tool was never used is more frustrating than losing on price. The message is clear. Learn the tools, use the partners available, and stop leaving opportunities on the table. Connect with: David Carothers LinkedIn Warren Cleveland LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Captive Coalition Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Shoptalk, David Carothers dug into total cost of risk with a focus on downtime, disruption, and distraction as hidden drivers of long term expense. Using real manufacturing examples, he explained how equipment breakdown, supply chain delays, and even severe workers’ comp injuries can create operational losses far beyond what shows up in loss runs. He also outlined how middle market producers can use a year-round cadence of touch points to control costs, strengthen submissions, and create clear wedges in prospecting. The episode ends with a note that this is part one, with part two continuing next week. Key points: Downtime is a Business Threat Not Just a Claim Issue David explains that equipment breakdown and specialized machinery delays can shut production down for weeks. He shared a story about a printing operation where a simple mistake destroyed equipment and required overseas technicians and parts, resulting in four to six weeks of downtime. The bigger point is that downtime can create losses that linger well beyond the repair window. Shelf Space and Reputation Loss Can Be Permanent For manufacturers selling into major retailers, downtime can cost more than sales for a single season. David breaks down how hard it is to earn premium placement and holiday displays, and how quickly retailers replace brands that cannot fulfill orders. Once that shelf space is lost, it is often gone for good, creating a long tail financial hit. Workers’ Comp Injuries Can Trigger Operational Chaos A severe injury is not only a claim cost. It can shut down equipment, trigger investigations, delay production, and reduce productivity across the floor. David described an extreme degloving incident tied to bypassed guarding on machinery and highlighted how fear, disruption, and compliance activity stack costs for years. Total Cost of Risk Changes the Sales Conversation Instead of reacting to bad loss runs with tactical fixes like consent to rate or a PEO, David pushes producers to quantify all hidden costs. That includes downtime, out of pocket claims, administrative time, and disruption impacts. When clients see total cost, the conversation shifts from price shopping to strategic planning. This is a Year Round Process Not a Renewal Project David emphasizes that total cost of risk is not a spreadsheet exercise done once a year. It is a 365 day approach built on consistent accountability and structured touch points. He recommends using a twelve subject cadence to stay in front of accounts, strengthen renewals, and build trust over time. Risk Management Actions Can Create Underwriting Leverage He shared a practical example where a manufacturer lost power for over a week after hurricanes. The solution was putting a generator company on retainer so a large unit could be delivered when storms approached. David explains how actions like this protect reputation, reduce downtime, and can be positioned to underwriters for potential credits. Trusted Advisor Positioning Wins Even at Higher Cost David compares advisory insurance work to paying for high quality legal or accounting help. Clients may pay more upfront, but the long term savings and control are what matter. He argues that better stories, better frameworks, and measurable risk control results eliminate late stage price objections and create stronger referrals. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Power Producers Podcast, David Carothers sat down with Brian Thompson from Descartes Underwriting to break down parametric coverage and why it is becoming a serious differentiator for producers. Brian explained parametric as a predefined payout tied to a predefined event, with payment triggered by the event and supported by a loss attestation. They explored how parametric can address gaps traditional insurance does not, especially economic loss, non damage business interruption, and revenue disruption tied to access and supply chain issues. David emphasized that producers do not need to be experts, but they do need to know parametric exists and ask better discovery questions to uncover risks that can be solved with these programs. Key points: Parametric 101 and How It Actually Works Brian Thompson explains that parametric coverage is built around pre negotiated payouts for predefined events. Instead of adjusting the claim, coverage triggers based on the event, and the insured attests they suffered a loss. This structure can allow funds to arrive within days, helping clients recover faster and avoid long delays. Economic Loss Matters More Than Physical Damage A major takeaway is that parametric can cover full economic loss, not just physical damage. That includes revenue disruption after a storm, cancellations, loss of access, and increased operating costs. This is where many producers get stuck because they assume insurance only responds to visible property damage. Real World Use Cases Beyond Property Insurance They shared examples like a casino location in Macau where coverage was tied to access over a bridge, resulting in a fast payout after a typhoon closed access. Another example involved Mississippi River water levels impacting barge shipments, forcing higher costs through trucking and rail. These scenarios show how parametric can insure risks that usually fall outside standard policies. How Pricing and Structuring Really Happens David pushed for clarity on pricing, and Brian explained that rate depends on frequency, severity, and what the client wants to retain versus transfer. The structuring process is iterative, often requiring several quote revisions. Back testing is a key advantage because teams can model how coverage would have performed during past events. Why Generalists Will Struggle Going Forward David reinforced that generalist producers will lose because they miss nuanced operational risks. Parametric requires deeper discovery to uncover what truly threatens profitability, liquidity, and continuity. Knowing how to ask the right questions helps producers create wedge opportunities and win accounts. Education Resources and How Producers Can Get Started Brian shared that education is a major part of adoption, and Dart runs webinars, publishes a newsletter, and provides case studies and examples. The most important step is sending a what if scenario and using real quotes to understand how the product behaves. Producers can lean on the carrier team as an in house expert until they build confidence. Connect with: David Carothers LinkedIn Brian Thompson LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Descartes Underwriting Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes  

In this episode of Power Producer Shop Talk, host David Carothers delivers a masterclass on navigating the shift from a hard to a soft market, emphasizing that the time to prepare is now. With reinsurance renewals signaling a softening, David warns that the easy "price shopping" wins of the hard market are disappearing, and producers must pivot to value-based selling to displace incumbents who are now delivering good news (rate decreases). David also breaks down the Total Cost of Risk (TCOR) conversation, explaining why it is the ultimate differentiator for accounts in the $100k-$250k premium range. He details how to uncover "hidden" costs like active vs. passive retained losses and why many businesses are overpaying by acting as their own insurance company without getting the credit for it. Key Highlights: The Market Pivot: Hard to Soft David explains that while the message remains consistent, the delivery must change as we move from a hard market (where incumbents deliver bad news) to a soft market (where they deliver rate decreases). Producers must "sew their seeds" now by cleaning up accounts and focusing on Total Cost of Risk to lock in clients before the next hard cycle hits. Total Cost of Risk (TCOR) Explained For producers intimidated by financial jargon, David simplifies TCOR. It’s not just premium—it’s the sum of insurance costs, retained losses, and risk management expenses. He explains that using the word "cost" instead of "price" or "premium" instantly elevates the conversation and positions you as a strategic partner rather than a vendor. Active vs. Passive Retained Losses David dives into the nuance of retained losses. An active retained loss is a conscious decision (e.g., a high deductible or choosing not to buy cyber coverage). A passive retained loss is an unexpected hit (e.g., an uncovered claim due to an exclusion). He shares a story of a contractor paying all claims under $5k out of pocket without getting any deductible credit—a massive opportunity for a savvy producer to step in and structure a proper program. Overcoming Obstacles with Creativity David shares a personal example of how he handles Department of Defense (DoD) contractors. Since he lacks the security clearance to inspect classified manufacturing areas, he uses a service called Yellowbird to hire ex-military professionals with active clearances to perform the loss control inspections. This creative problem-solving eliminates a major barrier to entry that stops most competitors in their tracks. The $100k-$250k Sweet Spot While TCOR works for larger accounts, David argues that the $100k-$250k premium space is the "fertile ground" where this conversation is most effective. These businesses are often large enough to have complex risks but small enough that they haven't been introduced to sophisticated risk management concepts by their current broker. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of the Power Producers Podcast, host David Carothers sits down with Dan Sachkowsky, a business growth expert and founder of Big D Coaching. Recorded on location in Florida, this raw and unfiltered conversation traces Dan’s roller-coaster journey from growing up in "the hood" of New Jersey to building and selling three companies for over $30 million—and losing everything in between. They dive deep into the trap of the "hustle culture," why most businesses are unsellable because the owner is the bottleneck, and how to transition from an operator to a true CEO. Whether you run an insurance agency or a service-based business, this episode is a blueprint for scaling without burnout. Key Highlights: The Bon Jovi Moment & The Bankruptcy Dan shares his powerful origin story. At 15, seeing Jon Bon Jovi's house challenged his father's limiting beliefs about wealth. Motivated by books like Rich Dad Poor Dad, Dan started his first business at 17 and made $3.8 million by age 24. However, the 2008 crash wiped him out, leading to bankruptcy. He explains how hiring a coach at 25 was the pivot point that allowed him to rebuild even bigger. Operator vs. Owner: Escaping the Bottleneck Most business owners think working harder equals more success, but Dan argues this leads to burnout and a business that cannot exist without them. They discuss the necessity of building systems and processes that allow the business to run while the owner steps back to focus on strategy and lifestyle. Employees vs. Teams Dan emphasizes a critical mindset shift: You don't have employees; you have a team. He and David discuss why hiring the cheapest labor off Indeed is a recipe for failure. True scaling comes from building a culture where people feel valued and part of a mission, not just a line item on a P&L. The "Show, Don't Tell" Era David and Dan discuss the shifting landscape of marketing. A static website with stock photos no longer works. To win in 2026, you must build a personal brand through video and social proof. David reiterates his commitment to "showing" his work by documenting his path to $1M in new revenue, rather than just talking about theory. Generational Wealth & Mindset The duo reflects on the differences between their generation's "grind" mentality and the younger generation's approach to leverage and passive income. They discuss how modern entrepreneurs are often involved in multiple ventures, taking smaller cuts of bigger pies to mitigate risk and maximize freedom. Connect with: David Carothers LinkedIn Dan Sachkowsky LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp DanSachkowsky.com Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of Power Producer Shoptalk, host David Carothers kicks off the new year with a deep dive into the shifting dynamics of the reinsurance market and what producers need to do to prepare for a softening market. He emphasizes that the "bad news" hard market—where price shopping is rampant—is giving way to a "good news" soft market, where incumbents are harder to displace. David also outlines his aggressive goal to write $1 million in new business revenue in 2026, promising to "show, not tell" by documenting every step of the process. The core of this episode focuses on the Total Cost of Risk (TCOR) sales conversation: how to have it, why it works best in the $100k-$250k premium space, and why getting a Letter of Engagement before going to market is non-negotiable for serious producers. Key Highlights: The Shift from Hard to Soft Market David discusses the recent reinsurance renewals and the early signs of a softening market. He warns producers that the strategies used during the hard market (competing on price when incumbents deliver bad news) will no longer work. In a soft market, incumbents deliver rate decreases, making it harder to get appointments. Now is the time to "sew your seeds" and pivot your messaging. The "Show, Don't Tell" 2026 Challenge David announces his personal goal to write $1 million in new business revenue in 2026. He commits to documenting the entire journey—prospecting, meetings, and closing—in real-time, shifting his content focus back to the trenches of Florida Risk Partners to prove that his methods work in today's environment. Mastering the Total Cost of Risk (TCOR) Conversation This episode is a masterclass on the TCOR sales process. David explains why he never goes to market without a signed Letter of Engagement on middle-market accounts. He breaks down the ideal premium sweet spot ($100k-$250k) where this conversation is most effective, noting that accounts in this range are often hearing about TCOR and broker selection for the first time. Qualifying the Decision Maker David shares a critical soft-skill tactic for identifying the true decision maker without offending your point of contact. Instead of bluntly asking "Are you the decision maker?", he suggests asking: "Is there anyone else who is typically part of the decision-making process that we should include in our next meeting?" This question preserves relationships while ensuring you aren't wasting time pitching to someone who can't sign the check. Stop "Quoting and Hoping" The episode challenges the traditional "quote and hope" strategy of waiting 90 days out to shop a renewal. David argues that this method commoditizes the producer. Instead, he advocates for a consultative approach that secures the client's commitment before doing the work, using a Letter of Engagement to validate the relationship and take control of the market. Connect with: David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of the Power Producers Podcast, host David Carothers interviews Don Weber of DR Weber Coaching. Don’s background reads like an international spy thriller—from selling diamonds in Antwerp to conducting intelligence operations for the U.S. and French governments. He joins the show to discuss how the skills he learned in those high-stakes environments translate to elite sales performance and corporate training. They dive into the art of profiling C-Suite executives before a meeting, the psychology of manipulation vs. persuasion, and why Don believes chasing money and power is ultimately unfulfilling. If you want to learn how to read people like an intelligence operative and communicate with absolute confidence, this episode is a must-listen. Key Highlights: From Diamonds to Intelligence Operative Don Weber shares his fascinating journey from being a commercial insurance broker to a diamond trader in Antwerp, which eventually served as his cover for intelligence work. He reveals how a background of "getting into trouble" made him a perfect recruit for government operations that required him to live under assumed identities in dangerous territories. Profiling the C-Suite Drawing on his intelligence background, Don explains the importance of building a psychological profile of your prospect before you ever step into the room. He and David discuss how to research a CEO or CFO—looking beyond just company stats to understand their personal motivations, lifestyle (e.g., home value, charitable giving), and risk tolerance to tailor the perfect pitch. The "Root Cause" of Sales Success Don and David agree that most salespeople fail because they focus on the product (insurance policies) rather than the root cause of the client's problem. Whether it's a dirty workers' comp mod or a lack of safety culture, identifying and fixing the underlying issue is the key to winning the account and delivering true value. Communication is the Ultimate Skill While hard skills are important, Don argues that communication is the ceiling on your potential. He shares how he helps corporate executives polish high-stakes presentations and master the art of engagement, ensuring that their message lands with impact—whether they are speaking to a board of directors or a room full of politicians. The Empty Cup of Materialism Having lived a life full of danger, money, and power, Don offers a sobering perspective on success. He warns against the trap of materialism, noting that many of the wealthiest people he knows are also the loneliest. True fulfillment, he argues, comes from helping others and living with purpose, not just accumulating "stuff." Connect with: David Carothers LinkedIn Don Weber LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Dr Weber Coaching Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes