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IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here httpbit.lybusiness-forecasting  This is my response to my previous episode A Demand Planning Manifesto for the AI Era. If that episode was the warning, this one is the way forward. Yes, AI is being misused, but it’s also incredibly powerful when applied the right way. In this episode, I move from rant to roadmap, sharing practical tips, best practices, and mindset shifts to help you integrate AI into your planning process responsibly. How to use AI to challenge your own thinking, not just validate it. How to stay curious, critical, and in control in the age of generative tools. The future isn’t human vs. machine. It’s smarter humans with smarter tools. Let’s make sure we’re building that future the right way. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here httpbit.lybusiness-forecasting  In this bold episode, I deliver a powerful warning that every planner, forecaster, and supply chain professional needs to hear. This isn’t anti-AI. But there are things we are doing wrong and the ugly side of AI misuse every day. We’ve glamorized LLMs, prompt engineering, and automated insights, yet many are unknowingly trading clarity for convenience, and intelligence for illusion. What you think is making you faster and sound smarter is exposing you and maybe making things worse. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

Prices are rising. Consumers are reacting. And demand planners? We're somewhere in the middle, stuck trying to model behavior that doesn't follow the rules anymore. In this episode, I sit down with Stephen McClurkin, Senior Demand Manager at T-Mobile, to unpack the reality of price elasticity in today's volatile market. From the ripple effects of policies and politics to the unpredictable outcomes of pricing moves, we explore how to Forecast smarter in the face of uncertainty. Whether you're feeling the pressure of COGS increases or just trying to keep your forecasts sane in a noisy world, this episode is for you. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

No fluff. Just real talk from the field, made simple. Whether you're new to the world of planning or a seasoned pro looking for a refresher, this episode breaks down the fundamentals of demand planning in a way that’s practical, approachable, and actually useful. I cover the essentials who owns the forecast, what makes a good one, which KPIs matter most, and how to choose the right methods. This is your crash course and survival guide, designed to give you the clarity and confidence to plan better today. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

This may be my most important, and urgent, episode yet. I recently audited an executive S&OP meeting where something alarming happened: 9 people in the room… and 15 AI bots taking notes, summarizing, and listening in. We’ve crossed a line, and we don’t even realize it. In this episode, I sound the alarm on how companies are accidentally sabotaging their planning process by deploying AI in the wrong way and maybe what we should be doing instead. This is a wake-up call for every planner, executive, and digital transformation leader. AI is here, but if we don't integrate it intentionally, we’re not advancing, we're eroding the very thing S&OP is built on: alignment and clarity. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

Everyone’s talking about tariffs, and price hikes are already hitting. In this episode, I break down what’s really happening behind the headlines and constantly changing policies from the oval office and how it impacts demand planning, forecasting, and inventory strategy. We’ll unpack the ripple effects of guaranteed price increases, what the data are actually telling us, and why chasing the news cycle can break your planning process. Most importantly, I’ll share practical steps you can take right now to plan in the unknown, without panic, overreaction, or waste. If you’re in supply chain, S&OP, or demand planning, you can’t afford to just react, let’s talk about how to lead instead. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

I dive into the often-overlooked secret to a successful S&OP process: asking the right questions. It's not about dashboards or software, it’s about fostering curiosity, healthy conflict, and conversation that surfaces blind spots and misalignment. I’ll share the four essential questions every planning team should be asking and explain why the goal of your S&OP meeting isn’t agreement, it’s clarity. If you’re not challenging assumptions, you’re not moving forward. This episode is your reminder that the most powerful tool in S&OP is free, and it starts with asking why. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

What happens when your supply chain meets viral fame? I sat down with Tara Tarazi, VP of Supply Chain at DUDE Wipes, to uncover the real-world planning challenges behind TikTok Shop and other in-app e-commerce platforms. From flash demand spikes to unpredictable affiliate influence, Tara reveals how DUDE Wipes is building a resilient, agile, and disciplined S&OP strategy in one of the most chaotic and fast-moving digital markets today. Whether you're in CPG, retail, or just trying to make sense of modern omni-channel planning—this is an episode you can’t miss. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

In this episode, I sit down with Yoshika Hirata, Senior Director of Integrated Business Planning at Xponential Fitness, to explore a powerful yet often overlooked truth great people alone can’t fix bad processes. We unpack how strong, structured processes not only enable success but actually attract and retain top talent, while broken ones push them away. Yoshika shares how she uses OGSM (Objectives, Goals, Strategies, and Measures) to align supply chain planning, and why she believes S&OP is the pinnacle of process-driven performance. If you want to elevate your S&OP game, boost team alignment, and stop losing good talent to bad systems this is a must-listen. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here: http://bit.ly/business-forecasting This one picks up right where the last episode left off—with real talk on AI in planning and forecasting, minus the hype. I break down the buzzwords people are throwing around (agentic AI, synthetic data, etc.) in plain English—and share what these things actually mean for demand planners, supply chain pros, and S&OP leaders. And yes… I tell a story about my Pappi’s mule that might explain why AI, at its core, is still kind of dumb and mean (and why that’s not always bad). Whether you’re feeling overwhelmed by AI promises or just want to understand how it’s being used right now in our field, this is the episode for you. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

Everyone's talking about AI—but what does it really mean for demand and supply planners? In this must-watch episode, I sit down with Jess Lee, an amazing data scientist from Microsoft, to break down the most common AI buzzwords in a way anyone can understand. We dive into the real-world applications already being used in forecasting and planning—and what you need to know to stay ahead. From generative models to predictive analytics, Jess helps separate the hype from the reality. If you're in demand planning, supply planning, or S&OP, this is your roadmap to understanding the AI that's shaping the future of our field.  Subscribe and watch now—because understanding AI isn't optional anymore Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

In today’s global business environment, S&OP is more than just balancing supply and demand—it’s about aligning cross-regional teams, navigating cultural nuances, and creating a unified strategy across borders. In this exclusive interview, I sit down with Christopher Mael, Director of S&OP at Precor, to unpack the real challenges of implementing global S&OP. We discuss the differences between regional and multinational strategies, how culture impacts collaboration and decision-making, and the common mistakes organizations make when scaling S&OP globally. Whether you’re building a global process or want to strengthen alignment across regions, this episode delivers the insights you’ve been looking for. Click play and join the conversation. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

Many professionals don’t plan for a career in S&OP—they find their way there by accident. In this episode, I sit down with Sergio Luiz Winter, Associate Director of Plasma Supply Chain Planning at Grifols, to discuss his unexpected journey from FP&A and controllership to becoming a successful S&OP leader. We explore the key skills needed to thrive in this role, how financial expertise translates to planning success, and what it takes to champion S&OP in today’s complex supply chain landscape. If you're looking to transition into S&OP or refine your leadership skills, this is a must-listen!  Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

Join me in this enlightening episode as I interview Viktoriia Khorolska, a leading expert from Ukraine and Germany, on the role of Collaborative Planning and Forecast Replenishment (CPFR) in today's supply chain management. We explore whether CPFR remains crucial in modern business, compare regional practices across Europe, and discuss how evolving market dynamics are reshaping collaborative strategies. Tune in for actionable insights that could redefine your approach to planning and replenishment. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org

In this episode, I break down the essential KPIs in demand planning—what they are, what they aren’t, and how to calculate them correctly. I’ll explore the most commonly used metrics, debunk misconceptions, and explain why MAPE (Mean Absolute Percentage Error) is not the villain it’s made out to be. Learn how to leverage these KPIs to drive better forecasting accuracy and smarter decision-making. Support the show To sign up for regular updates and the latest research, events, articles, podcasts and more from the Institute of Business Forecasting & Training, visit www.ibf.org