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Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In Episode 260, Jordan Berry sits down with Emily DeSouza, a dynamic new force in the laundromat industry who’s turning heads in San Diego. From buying a zombie mat plagued by broken machines and a rough reputation, to building a thriving, community-centered business with hundreds of five-star reviews in just a few months, Emily DeSouza shares her inspiring journey of transformation.  Tune in to hear how her background in customer success, passion for branding, and genuine dedication to people have set her laundromat apart—even with stiff competition just across the street. Whether you’re a veteran owner, an aspiring laundromat entrepreneur, or just love a good comeback story, this episode is packed with practical wisdom, candid advice, and a reminder of the impact one business can have on its community. In this episode, Jordan & Emily Discuss: 00:00 Vended Laundry Experience announcement 09:15 Discussing app benefits for laundromat 15:27 Opening Successfully Without a Grand Reopening 21:01 Enduring Difficult Sellers 22:39 Setting the initial pricing strategy 29:05 The importance of career alignment 37:18 Hiring the first employee 42:35 Building community connections 44:55 Making action plans for others 49:30 Renting a van for business 56:21 Positive customer feedback 59:46 Managing laundromat operations 01:07:46 Using discount code for gifts Connect with Emily deSousa Website: Pacific Beach Laundry CoFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Vended Laundry Experience Anaheim Get your ticket now and save $25 with code LR25!** Register here: https://vist.ly/5npxq Show Notes laundromatresource.com/show260Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In Episode 259, Jordan Berry sits down with industry veteran Jamie Sewell, who brings nearly 15 years of expertise spanning marketing, technology, manufacturing, and laundromat ownership. Together, they explore the rapidly evolving landscape of laundromats—where AI, data, and new technology are accelerating innovation and changing how owners run their businesses.  From the challenges and opportunities of remote management to the importance of professionalizing operations and building a business that supports your ideal lifestyle, Jamie Sewell brings practical wisdom and a forward-looking perspective. Whether you’re a new owner, a seasoned operator, or looking for inspiration to future-proof your laundry business, this episode is packed with actionable insights you won’t want to miss. In this episode, Jordan & Jamie Discuss: 00:00 Being a laundromat owner today 06:54 Laundry University for professionals 14:33 AI enabling efficient business expansion 18:35 Keeping laundromat staff motivated 26:20 Starting a business the right way 29:37 Introducing Laundry University 34:25 Evaluating employee performance 41:52 Hiring a manager for the laundromat 47:25 Journey from Hands-On to Passive 51:26 Following your excitement 57:40 Setting short-term goals 01:02:11 Industry changes and AI tech 01:04:58 Future tech impact on laundromats 01:12:18 Encouragement to take action Connect with Jamie Swell LinkedIn: Jamie SewellWebsite: Laundry UniversityFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes laundromatresource.com/show259Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to another episode of Laundromat News, where the latest developments and trends in the laundromat industry take center stage. The conversation focused on breaking news and insightful updates impacting laundromat owners and operators, including Alliance Laundry’s recent stock fluctuations, significant moves in the payment and software space with CleanCloud and TangerPay joining forces, and ongoing innovation from companies like Curbside Laundries and Spiderwash. A key theme that emerged was the rising competition from major franchises like Tide Cleaners, highlighting the need for independent owners to continually elevate their game.  The discussion explored how factors like rising interest rates and changes to SBA loan criteria could affect buying power and expansion, as well as unique business ideas from around the world, from laundromats with aviaries in Illinois to froyo-serving locations in Hong Kong. Dive in for a comprehensive roundup of what’s shaping the future of the laundromat business and why staying informed has never been more important. Show notes: https://www.laundromatresource.com/laundromat-news-september-26-2026/ Don’t miss out! Subscribe so you don’t miss fresh episodes, exclusive stories, and all the links mentioned in today’s show. Got some news to share about your laundromat? Hit reply, or send it in to [email protected] – we love celebrating what you’re up to! Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome back to "Laundromat Resource." In this episode, host Jordan Berry dives deep into one of the most important—and misunderstood—questions for prospective laundromat owners: how much money do you really need to buy a laundromat? While the internet might toss around purchase prices of $200,000 to $500,000, Jordan Berry breaks down why the sticker price tells only part of the story. He introduces the concept of the "capital stack"—the full picture of every dollar you'll need to safely acquire and operate your laundromat, from down payments and working capital to equipment reserves and closing costs. In this episode, Jordan talks about: 00:00 Understanding laundromat capital stack 03:16 Discussing cost expectations 06:53 Securing financing for laundromats 10:17 Explaining seller financing basics 14:19 Managing working capital reserves 18:27 Navigating fees and penalties 21:50 Financing strategies for laundromat buyers 25:09 Understanding SBA loans and seller financing 26:12 Benefits of seller financing 31:24 Buying laundromats with low capital 32:28 Identifying and addressing financial gaps 35:50 Laundromat investment potential 39:38 Engagement call and episode 3 preview Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/prolaundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes laundromatresource.com/show258Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to the Laundromat Resource Podcast! In today’s episode, host Jordan Berry sits down with a seasoned, yet anonymous, owner who’s achieved impressive success in New York City’s ultra-competitive laundromat and dry cleaning scene. This guest pulls back the curtain on what it really takes to build and operate profitable laundry businesses amid sky-high rents, tough competition, and the ever-shifting pulse of Manhattan.  You’ll hear candid stories about acquiring zombie mats, handling accounts receivable, navigating challenging commercial clients, and the invaluable lessons learned from early mistakes. Plus, discover a countercultural business model focused on human connection and top-tier customer service—delivering six-figure returns from a tiny footprint. Packed with practical strategies, hard-earned wisdom, and actionable advice, this episode is a must-listen for anyone looking to buy, run, or scale their first—or next—laundromat. In this episode, Jordan & Guest Discuss: 00:00 Understanding the laundromat business 06:31 Customer turnover in Manhattan 13:44 Researching laundromats and making first purchase 15:28 Spending on unnecessary upgrades 23:49 Managing dry cleaning finances 29:52 Challenges of Starting a Laundromat 32:15 Managing laundromat services and clients 40:08 Running a laundromat from afar 46:21 Focusing on business acquisitions 52:05 Simplifying laundromat payment system 56:16 Neighborhood laundromat business model 01:00:04 Customer service and machine tutorials 01:04:29 Operating systems staying old school 01:13:31 Buying and managing a laundromat 01:17:12 Handling customer complaints 01:21:35 Avoid these laundromat buying mistakes 01:26:28 Networking with industry experts 01:31:48 Consultants in laundromat Facebook groups 01:40:56 Networking in the laundry industry 01:43:25 Combatting loneliness in New York 01:47:00 Weekly action challenge outro Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes laundromatresource.com/show257 Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to Laundromat Resource, the show crafted for aspiring laundromat owners and industry veterans alike. I’m your host, Jordan Berry, and today, we’re kicking off an honest and eye-opening 8-part series—The Complete Laundromat Buyer’s Blueprint. If you’ve ever wondered “How do I buy a laundromat?”, you’re not alone—that’s the question I get asked the most after more than 1,500 consulting calls. But here’s the real question to start with: Should you buy a laundromat? In this episode, we’ll dig deep into whether this business truly fits your lifestyle, goals, and resources. You’ll hear the success stories—and the cautionary tales—so you can avoid a six-figure mistake like my own first laundromat purchase. We’ll challenge the TikTok hype and social media myths, weigh the real pros and cons, and outline who thrives (and who struggles) in this business. By the end, you’ll have the framework to decide if owning a laundromat is the right move for you—no rose-colored glasses, just practical advice for your journey. Let’s get started. In this episode, Jordan talks about: 00:00 Should I buy a laundromat? 06:03 Considering financing options 07:36 The importance of patience in business 12:58 Owning a community laundromat 13:50 Putting in the work upfront 19:55 Learning to Manage a Physical Business 20:48 Managing expectations in first year 24:30 Assessing readiness to own a laundromat Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/prolaundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes https://laundromatresource.com/show256Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In today’s episode, host Jordan Berry sits down with Suresh Alluru, an accomplished tech innovator turned multi-store laundromat owner in Austin, Texas. Suresh Alluru shares his inspiring journey from leading engineering teams at Amazon and PayPal to revolutionizing the laundromat industry with customer-centric strategies and smart automation. But the real game-changer comes in the second half of the episode, as Suresh Alluru reveals a bold new approach to wash-and-fold operations—a model that just might transform how laundromat owners run their businesses.  Get ready to hear about his open-source software powerhouse, the Smart Laundry Basket, and how he’s putting cutting-edge AI tools directly into the hands of independent laundromat operators. Don’t miss this deep dive into the future of laundry, customer experience, and innovation in our ever-evolving industry! In this episode, Jordan & Suresh Discuss: 00:00 Discovering a passion for business 07:05 Improving laundry business operations 11:25 Transition from Coins to Cards 18:33 Creating a welcoming customer experience 23:22 Dealing with customer feedback 28:40 Understanding laundromat customer needs 34:16 Building trust in laundry services 42:07 Implementing Standard Operating Procedures 44:03 Building trust with customers 52:01 Simplifying software setup for businesses 56:01 Building Custom Software Solutions 01:03:36 Garment tracking and online ordering 01:07:03 Customer trust and engagement tools 01:14:05 Helping new business owners succeed 01:17:52 AI tools for business customization Connect with Suresh Alluru LinkedIn: Suresh Kumar AlluruWebsite: Smart laundry BasketWebsite: RoundrocklaundryFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes laundromatresource.com/show255Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In episode 254, host Jordan Berry is joined once again by industry veterans Chuck Post and Chris Mason of PBI Laundry Consulting. With over 60 years of combined experience, Chuck and Chris share invaluable, practical insights into laundromat ownership, operations, and scaling your business in today’s rapidly evolving industry. They discuss new trends in technology, customer service, and market strategies, as well as their upcoming free workshop series designed to help both new and existing owners succeed. Whether you’re just getting started or looking to optimize and grow, this episode is packed with actionable gems to help you upgrade your laundromat business for the future. Don’t just listen—pick one thing and put it into action! In this episode, Jordan, Chris Mason & Chuck Post Discuss: 00:00 Starting free workshops for owners 06:11 Expanding Laundromat Capacity and Experience 12:43 Expanding laundromat services 17:13 Appealing to higher-income families 21:49 Pricing strategies and competitor analysis 29:32 Evaluating store capacity and revenue 35:53 Challenges of Business Growth 41:22 Challenges in the laundromat industry 46:34 Adjusting pricing and customer retention 51:44 Balancing automation and customer service 58:07 Understanding Store Market Reach 01:05:40 Improving parking and store appeal 01:11:30 Seeking professional guidance 01:14:06 Appreciation for industry leadership Connect with Chris Mason & Chuck Post  LinkedIn: Chris MasonLinkedIn: Chuck PostFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes laundromatresource.com/show254Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In this episode, Jordan Berry sits down with Aceadia Huang, the owner of Clean and Comfy Laundry in Brooklyn, who’s boldly documenting her real-time journey of turning around a struggling laundromat. Coming from a successful real estate background, Aceadia Huang dove into the laundromat business expecting a passive, easy investment but instead encountered unexpected challenges, mounting expenses, and continual learning curves. Listen in as she candidly shares what it’s like to buy a broken business, navigate setbacks, consider selling, and ultimately double down with renewed determination. If you’ve ever wondered what it really takes to run a laundromat—or overcome adversity in business—this honest, insightful conversation is for you! In this episode, Jordan & Aceadia Discuss: 00:00 Turning Around a Broken Business 03:55 Struggling with laundromat ownership 09:27 Challenges with service technicians 13:01 Overcoming early business struggles 13:30 Facing Pressure to Sell the Business 19:17 Starting with a passive mindset 20:14 Funding the business with personal income 26:34 Facing financial struggles 29:58 Finding a way forward 30:35 Taking responsibility for mistakes 33:48 Balancing laundromat work hours 37:17 Content growth strategies 42:11 Learning to ask for help 46:15 Acknowledging the industry's challenges 48:09 Journey from laundromat owner to online business 51:03 Believing in your vision 54:51 Reflecting on guest's candid story Connect with Aceadia Huang LinkedIn: Aceadia HuangInstagram: aceadiaFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes https://laundromatresource.com/show253Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail The conversation focused on the seismic shifts taking place in the commercial laundromat industry, with a particular deep dive into Alliance Laundry Holdings, the powerhouse behind brands like Speed Queen, Unimac, Hipsch, Primus, and Ipso. A key theme that emerged was the growing consolidation of power across all layers of the industry—manufacturing, distribution, financing, software, and even retail ownership—driven by moves such as private equity buyouts, aggressive distributor acquisitions, expanding captive lending, and new franchise and media ventures. The discussion explored how decisions by industry giants impact everyday laundromat owners, raising questions about pricing power, deal negotiation, and the future of independent ownership. Several points were raised, including rising equipment costs, tightening distribution channels, the proliferation of in-house financing, and the strategic use of data and media to shape the market. Listeners are promised an actionable five-point checklist to protect and strengthen their businesses in the face of these changes, alongside a candid look at what the next moves by industry leaders might mean for laundromat owners nationwide. In this episode, Jordan talks about: 00:00 Private equity and company debt 04:43 BDT dividend and IPO funding 09:38 Discussing pricing strategy 10:40 Rising equipment costs for new stores 16:26 Industry shakeup: Equipment distribution changes 19:55 Comparing distributor pricing strategies 23:32 Connected machines and digital growth 26:35 Franchise investment requirements 27:51 Speed Queen's growth potential 32:26 Trends in Laundromat Acquisitions 35:55 Franchise expansion and data products 38:02 Importance of owning your data 41:33 Pro community engagement and sharing Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/prolaundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes https://laundromatresource.com/show252Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to Laundromat News Today! In this episode, Jordan Berry dives into the hottest topics and latest developments shaping the laundromat industry. From Alliance Laundry Holdings’ credit rating upgrade and its ongoing shift toward market dominance, to the expansion of Tide Laundromats in Chicago and innovative service models popping up across the globe, Jordan Berry covers everything you need to know.  You’ll hear about tightening financing terms, the evolution of laundromat payment systems, pop culture moments, creative new business models, and even some unexpected stories straight from laundromats around the world. Whether you’re an industry insider or just laundro-curious, this episode packs a spin cycle of insights, advice, and a splash of humor. Let’s jump right in! Show notes: https://www.laundromatresource.com/laundromat-news-July-03-2026/ Don’t miss out! Subscribe so you don’t miss fresh episodes, exclusive stories, and all the links mentioned in today’s show. Got some news to share about your laundromat? Hit reply, or send it in to [email protected] – we love celebrating what you’re up to! Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to episode 251 of the Laundromat Resource Podcast! This week, Jordan Berry welcomes Brianne—a passionate laundromat owner and professional service technician—whose journey in the laundry industry is filled with wins, losses, and major learning moments. From buying her first laundromat at 22 to mastering equipment repairs and navigating tough leases, Brianne shares candid stories and actionable advice for both new and experienced owners. Tune in for honest insights, practical tips, and the inspiration you need to take your laundromat business to the next level! In this episode, Jordan & Breyan Discuss: 00:00 Introducing mastermind groups 10:19 Challenges with laundromat lease 13:53 Losing the laundromat lease 19:43 Securing a 7A loan purchase 24:34 Is college still worth it? 31:03 Leaving the banking job 37:30 Learning from Laundromat Failures 38:30 Pushing through tough times 48:17 Building relationships for business deals 51:43 Deciding on equipment retooling 59:20 Preventative maintenance tips for washers 01:00:29 Checking and cleaning hose bib screens 01:08:55 Reality of owning laundromats 01:14:44 Embracing technology and innovation 01:18:51 Helping Customers Fix Machines 01:23:54 Joining a mastermind group Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes https://laundromatresource.com/show251Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to Episode 250 of the Laundromat Resource Podcast! In this milestone episode, Jordan Berry sits down with Hyacinth Tucker, founder and CEO of The Laundry Basket, whose entrepreneurial journey is both inspiring and packed with valuable business insights. From overcoming personal and financial struggles at the start of the pandemic to transforming a $20 favor for a friend into a thriving, multi-city laundry logistics company, Hyacinth Tucker shares how hustle, innovation, and grit can break barriers in the laundry industry.  Tune in as we explore the practical lessons she’s learned, the challenges of scaling a laundry pick-up and delivery service, the power of building relationships, and the forward-thinking ways she’s incorporating technology like AI into her business. Whether you’re a seasoned laundromat owner or just diving into the world of laundry entrepreneurship, this episode is full of actionable advice and motivation to take your business to the next level! In this episode, Jordan & Hyacinth Discuss: 00:00 Pro community updates and offerings 05:43 Starting a laundry business 12:51 Struggles of running a laundry biz 18:16 Switching to a subscription model 23:27 Negotiating with the store owner 31:09 Customizing software for our needs 33:45 Building a family-like team culture 38:43 Investing in SEO and LinkedIn 45:46 Expanding to Cleveland 50:54 Hiring challenges and learning processes 56:19 Spending on marketing and PR 01:01:42 Winning industry awards 01:04:53 Using Meta AI glasses 01:14:04 Creating a community space 01:15:23 Audience admiration and next steps Connect with Hyacinth: LinkedIn: Hyacinth TuckerThe Laundry Basket LLCFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes https://laundromatresource.com/show250 Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome back to Laundromat Resource! In today’s episode, Jordan Berry dives deep into one of the most common—and most misunderstood—questions in the laundromat industry: How many laundromats do you ACTUALLY need to retire? Forget the hype and unrealistic Instagram goals. Jordan Berry breaks down the real math behind financial independence, covering everything from defining your personal “FI” (financial independence) number to calculating net operating income, dealing with loans, and understanding how factors like market, operating costs, and business size impact your path to retirement.  Whether you want a bare-bones lifestyle or full-blown freedom, this episode will give you practical tools to figure out your own number—and avoid building yourself straight into a stressful second job. If you’re ready for honest, no-fluff advice on using laundromats to fund your future, you’re in the right place! In this episode, Jordan Discuss: 00:00 Finding financial freedom 05:58 Understanding Lean, Normal, and Fat FI 06:57 Personalizing Your Financial Independence Number 13:17 Real estate vs. laundromat investing 14:44 Financing a Laundromat Purchase 18:10 Calculating laundromat investment value 21:32 Buying my first laundromat 23:36 Laundromat valuation differences 29:37 Free strategy call offer 30:41 Encouraging subscribers to join Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat [email protected]://laundromatdfy.com/Show Notes https://laundromatresource.com/show249Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

Send us Fan Mail Welcome to another episode of Laundromat Resource, where we bring you the latest news and insights from the laundromat industry. I'm your host, Jordan Berry, and today we'll track industry trends—including Alliance Laundry Holdings' recent stock rebound and the growing influx of institutional capital that's rapidly reshaping the laundromat landscape.  We'll spotlight innovative operators, from time-saving customer experiences in Atlanta to creative community projects in New Zealand. Plus, discover new revenue ideas like automated dog wash stations, and get the scoop on international expansion moves and the much-anticipated Curbside Conference 2026 in Long Beach. Whether you're an independent owner, investor, or just laundromat-curious, we've got stories and strategies that can help you level up in this evolving industry. Show notes: https://www.laundromatresource.com/laundromat-news-May-29-2026/ Don’t miss out! Subscribe so you don’t miss fresh episodes, exclusive stories, and all the links mentioned in today’s show. Got some news to share about your laundromat? Hit reply, or send it in to [email protected] – we love celebrating what you’re up to! Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok