
Advertise on podcast: Humanize IT
Rating
5from
This podcast has
297 episodes
Language
EnglishPublisher
Adam WalterExplicit
No
Date created
2020/05/04
Latest episode
2026/09/28
Average duration
25 min.
Release period
15 days
Description
MSPs will bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep your MSP relevant, maximize your value and help your clients see you as a trusted partner. In each episode, hosts Adam Walter, Skip Ziegler and other industry experts will show MSPs how to excel with a new, more conversation-based approach to technology!
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Podcast episodes
Check latest episodes from Humanize IT podcast
Farewell Skip...End of an Era
2026/09/28
In this episode, Adam and Skip reflect on their journey with the Humanize IT podcast, sharing insights on the human element in IT, the impact of AI, and the importance of listening to clients. Skip's departure marks a new chapter, but the focus remains on building trust and meaningful conversations in technology.
Here is wishing Skip well in his Semi Retirement!
The evolution of the Humanize IT podcast over six years.
First Appeared: April 29, 2020.
Total number: 296 Episodes.
Listen Notes ranks it at top 5% in its category.
Airel: Check yourself before you wreck yourself
2026/09/22
In this episode, Adam Walter and Skip Ziegler explore how to effectively train and manage virtual employees and AI systems, emphasizing research, accuracy, and human-like decision-making processes.Training virtual employees like humansThe importance of research and validation in AIManaging AI hallucinations and source reliabilityImplementing research mode for accuracyBalancing speed and precision in decision-making
How to Train a Virtual Employee
2026/09/15
In this episode, Adam Walter and Skip Ziegler explore the intricacies of building and training virtual employees using AI, focusing on the balance between deterministic and non-deterministic behaviors, and the importance of processes and skills.
Meet Airiel our vCIO
2026/09/01
In this episode, Adam Walter and Skip Ziegler explore the development and capabilities of virtual employees like Ariel, emphasizing how AI can be tailored to mimic human roles, improve workflows, and adapt to client needs. They discuss practical applications, customization, and the future of AI-driven virtual staff.
Weird Science with AI
2026/08/24
In a world where artificial intelligence is becoming integral to our daily tasks, understanding how to effectively build and manage virtual employees is crucial. Adam Walter and Skip Ziegler dive into the evolution of AI and its application as virtual employees in their latest discussion.
The next year of AI
2026/07/20
In recent years, Artificial Intelligence (AI) has transformed the landscape of technology, yet many still wonder about its future trajectory. Are we headed towards a predictable outcome, or is the chaos of rapid development leading us into uncharted territory? This blog post aims to shed light on the direction of AI, drawing parallels to technological advancements from the late 1990s.
The last year of AI
2026/07/13
AI is rapidly changing the way we interact with technology, and this transformation can be compared to the dawn of the internet in the late 90s. In this blog post, we'll explore the parallels between the evolution of AI and the early days of the internet, highlighting the significant advancements, challenges, and opportunities that have emerged over the past year.
### The Dawn of AI: A Year of Transformation
Last year, AI was still in its infancy for many businesses. As Adam Walter recalls, he and his team were primarily engaged in traditional development practices, with little to no integration of AI in their work. However, as AI technology evolved, they recognized its potential to transform their operations and engage with clients in innovative ways. By the end of the year, they had completely redefined their approach, illustrating how quickly the landscape can change.
The initial exploration of AI tools like ChatGPT and Perplexity began with simple tasks. By Christmas, users were already experimenting with these platforms for fun activities, but darker aspects of AI also surfaced, reminding us of the internet's early days when dangerous information was easily accessible. Fortunately, just as early internet platforms began filtering harmful content, AI has also started to implement safeguards, directing users towards mental health resources when they exhibit concerning behaviors.
### Comparing AI to the Internet Boom
The rapid advancement of AI can be likened to the internet boom of the late 90s. Back then, individuals were debating the best browsers and search engines, similar to how we now discuss various AI models and applications. Adam highlights how, during that time, people were excited about new technologies that were reshaping society, just as we are today with AI.
In the late 90s, users connected to the internet via dial-up connections, often facing disconnections that limited their access. Now, as we transition into an era where AI is becoming more embedded in our everyday applications, the experience is seamless. Just as dedicated connections allowed for continuous online presence, AI is becoming an integral part of many platforms, enhancing functionality without users even realizing it.
### The Future of AI in Business
As AI continues to evolve, its role in business is becoming increasingly significant. Adam mentions that their company, Humanize AI, has witnessed dramatic changes in their services due to AI integration. The previous focus on traditional software releases has shifted dramatically, and they now offer a powerful AI suite that enhances their operations and client interactions. This transition emphasizes the necessity for businesses to adapt quickly to technological advancements.
However, with great power comes great responsibility. The fast-paced evolution of AI necessitates careful consideration of ethical implications and the potential for misuse. Just as society had to learn to navigate the internet responsibly, we must now confront the challenges posed by AI, ensuring that it is used to enhance human experiences rather than detract from them.
### Key Takeaways
- The evolution of AI mirrors the early days of the internet, characterized by rapid advancements and a shift in societal engagement.
- Businesses must adapt quickly to integrate AI into their operations, redefining their approaches to client engagement and service delivery.
- Ethical considerations are paramount as AI technology continues to evolve, necessitating a responsible approach to its application.
In conclusion, the past year has been a rollercoaster of transformation in the world of AI. From its humble beginnings to its current capabilities, AI is becoming a pivotal force in our daily lives and businesses. To stay ahead in this rapidly changing landscape, organizations need to embrace AI while navigating its challenges thoughtfully.
Legal Review with AI
2026/06/15
-In this episode, Adam Walter and Skip Ziegler explore how AI tools like Claude can revolutionize legal document review, making it faster, more accurate, and cost-effective. They discuss practical strategies for leveraging AI in legal workflows, emphasizing the importance of human oversight and context-aware analysis.Key Topics-Using AI like Claude for legal review-Importance of context and human oversight-Strategies for effective AI-assisted legal analysis
Is MS Office dead?
2026/05/11
Is Microsoft Office on its last legs? Here’s why I think it might be time to move on...
🛑 Tag someone who still swears by Word!
In a world full of AI tools, I found myself questioning my reliance on Microsoft Office. I rarely open Word anymore. Instead, I’m using Notepad for quick notes and Google Docs for basic formatting.
When I need professional documents, I turn to AI like Claude to help me create richer content. But there’s a catch - many forget to proofread, leading to errors that slip through.
Are we witnessing the decline of the Office suite?
What’s your take on this shift? Let’s discuss!
#MicrosoftOffice #AI #DigitalTools #Productivity #TechnologyTrends
Virtual Employees: What are they?
2026/04/27
This episode explores the concept of virtual employees powered by AI, differentiating them from simple chatbots and scripts. It discusses how AI harnesses, consensus-building among AI agents, and virtualizing roles can transform business operations, improve efficiency, and empower employees.
AI and Skynet: Navigating AI Ethics
2026/04/13
This episode explores the ethical and regulatory challenges of AI development, focusing on recent industry responses to government overreach, the importance of responsible AI use, and the need for thoughtful legislation. The hosts discuss historical parallels, current AI debates, and the future of AI governance.
AI and Skynet: Navigating AI Ethics
2026/04/13
This episode explores the ethical and regulatory challenges of AI development, focusing on recent industry responses to government overreach, the importance of responsible AI use, and the need for thoughtful legislation. The hosts discuss historical parallels, current AI debates, and the future of AI governance.
How to start with AI...again...
2026/03/24
This episode explores how to get started with AI, focusing on practical steps, platform choices, workflow integration, and security considerations. Perfect for beginners and those looking to leverage AI in daily workflows.
How AI Agents Can Transform Network Management
2026/03/16
Insights from John Capobianco
Discover actionable steps and innovative tools to integrate AI into your network environment with insights from expert John Capobianco. Whether you're starting from scratch or enhancing current infrastructure, this episode offers practical advice and real-world examples to accelerate your AI journey in IT.Main Topics:
Starting with open-source AI tools for network automationBuilding virtual agents and digital coworkersUsing AI for troubleshooting, configuration, and process automationThe societal and industry impact of rapid AI advancementsPractical tips for organizational adoption and behavior managementThe exponential pace of AI development and staying aheadOlamma AILM StudioMicrosoft Foundry AIOpenclawClaude by AnthropicGemini by GoogleReplitLinkedInTwitterTimestamps:00:00 - Introduction to practical AI in networking and why it's crucial today02:45 - Starting with open-source tools like Olamma, LM Studio, and Microsoft Foundry04:42 - Building AI agents and integrating them into your network operations06:01 - Virtual employees as digital coworkers and automation examples08:11 - Human resources perspective: training and defining AI behavior10:01 - AI phone alerts and proactive network testing with agents12:10 - Creating scalable abstraction layers for network management14:14 - Automating API discovery and configuration using AI prompts16:00 - The emerging signs of AI intelligence through agent behavior17:06 - Teaching AI to review code and provide high-level feedback18:39 - The Ralph Wiggum prompt iteration trick for GPT models20:10 - Pre-seeding AI behaviors for consistent responses22:21 - Encouragement to start now despite uncertainties23:16 - The speed of AI evolution and societal implications24:36 - How AI enhances skills versus diminishes them25:59 - Moving forward in a rapidly changing tech environment26:21 - Less than 1% of AI users understand its full potential27:05 - Get inspired: Create complex projects with AI like recreating video games28:16 - Final thoughts: embrace experimentation and stay curiousResources & Links:Connect with John Capobianco:This episode encourages network engineers, IT professionals, and decision-makers to shed preconceptions and actively experiment with AI. The rapid pace of advancements means the best time to start is now—don’t get left behind as the industry transforms at an unprecedented rate.
Introducing Vibeops: Advice for Engineers
2026/03/02
In this episode, John Capobianco shares his journey from engineering to DevOps and introduces the concept of vibeOps—an innovative approach to network automation and AI integration. Discover how AI is transforming network management, reducing technical debt, and enabling network engineers to code in natural language.
Podcast reviews
Read Humanize IT podcast reviews
PRLWWEW 2025/07/21
Mental Health is for everyone
As a non-techie person I wasn’t sure that I would find anything in a podcast about IT that would relate to me. The two part episode on mental health w...
tugfrfh 2025/07/18
Just Do it!
Enjoyed the episode on how perfection is a project killer - can be applied in many facets of life!
Goose2114 2025/07/16
Very entertaining!
I listened to an episode about mental health and I loved it! I found it very interesting. I could listen, not get bored, and also it was very easy to ...
extremecraft 2025/07/16
Wicked smart
Who else is going to tell you about the similarities in running a business and maintaining a pool? Genius.
That boring one 2025/07/16
The happiest zombie apocalypse
Adam is probably the only person who can make you excited about the zombie apocalypse and somehow tie it back to tech and business in the smartest way...
endtv 2025/07/16
Smart, entertaining, and genuine
Adam always brings real tech insight with humor and heart. He knows his stuff, but more importantly, he knows how to explain it in a way that actually...
Zoolanders 2025/04/22
Not just for IT!
This podcast overs many topics helpful to people outside of IT! Effective communication strategies, customer service, mental health, artificial intell...
DigitalBlack 2025/04/22
So much fun
As one of the host of this podcast I try to have value add guests and content rather than pushing out redundant information. I would never have though...
Suoffice 2025/01/08
The tech humanizer
Adam is a great host and deep knowledge in the MSP and channel ecosystem.
Will Hays 2020/05/13
Vice President
Adam does a great job of presenting relevant information in a straightforward yet entertaining way. I don't work in the IT field but found the podcast...
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