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Trade restrictions, inventory shortages, employee shortages, political turmoil. The supply chain side of the business world has had to deal with more than its share of disruption over the last few years. In this episode of Connected & Ready, host Gemma Milne talks with Ashley Haynes-Gaspar, COO for Microsoft Business Applications and Industry Clouds, about her latest insights around the role of technology in supply chains, where business leaders should be focusing in terms of their own supply chains, and especially how supply chains can help you shape a compelling customer experience. Learn how Microsoft Dynamics 365 Supply Chain Management is helping businesses build agile and resilient supply chains. Request a live demo today: https://aka.ms/AA8l720 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Technology is playing a growing role in helping humanitarian organizations support vulnerable populations during crisis events, from delivering services to measuring impact. In this episode of Connected & Ready, host Gemma Milne talks with Daniel Coughlin, Director of Data Insights, Systems, and Architecture at the International Rescue Committee (IRC), about the role of technology in the IRC’s work, how they responded to the disruptions of the COVID-19 health crisis, Syria, and Afghanistan, and how he thinks technology will shape the future of organizations like the IRC. Microsoft Power Apps gives employees of all skill levels the tools they need to build professional apps that run on web, iOS and Android – without needing to write a single line of code. By extending the power of app development beyond the IT department, Power Apps enables anyone from frontline workers to line-of-business employees to innovate and work alongside professional developers, improve business processes, and automate repetitive or manual job functions. Watch a demo today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Back in October 2020, when we last spoke with Mark Weimann, Technical Specialist for Microsoft Dynamics 365, the impact of COVID-19 was surging, yet the mounting supply-chain issues began to stabilize. Today, more than a year later, supply-chain issues have persisted and even escalated to the point where they have impacted consumer behavior and become a frequent story on mainstream news programs around the world. In this episode of Connected & Ready, we revisit the topic with Mark and find out what we’ve learned since that previous episode, and what businesses can do to move forward and remain productive in the face of an evolving pandemic. Learn how Microsoft Dynamics 365 Supply Chain Management is helping businesses build agile and resilient supply chains. Request a live demo today: https://aka.ms/AA8l720 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Few industries were affected by COVID-19 as much as travel and hospitality. Now the industry has prioritized incorporating technology solutions to streamline operations and improve the guest experience. In this episode of Connected & Ready, host Gemma Milne talks with Gautam Swaroop, CEO of OYO International. They discuss how COVID-19 has transformed their industry, changes in customer behaviors and preferences, and new technology possibilities for hotel property owners to help them improve the customer experience. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Immune medicine sits at the intersection of chemistry, informatics, computational biology, and machine learning. In this episode of Connected & Ready, host Gemma Milne talks with Chad Robins, co-founder and CEO of Adaptive Biotechnologies. He provides helpful context as well as specific examples of how his company is applying its technological innovations to real-world problems like COVID-19, cancer, and other immune-related diseases. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

In this episode of Connected & Ready, host Gemma Milne talks with Augusto Modigliani, Chief Marketing Officer at Beabloo about the impact of AI and big data on marketer decision-making. They discuss customer experiences and loyalty, how AI can help companies increase their advertising ROI, and the ways automation and bot technologies are unlocking opportunities to improve customer service. Dynamics 365 Commerce delivers a complete omni-channel retail solution that unifies back-office, in-store, and digital experiences. This end-to-end solution empowers retailers to personalize customer engagement, increase employee productivity, and optimize operations across physical and digital channels. Request a live demo today: https://aka.ms/AA8ku82 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

For companies like Mars, it’s vital never to lose sight of the human side of its business. And that human side refers to its employees just as much as its customers. That means ensuring its digital transformation initiatives measure up to its company values and help strengthen its human-centered culture. In this episode of Connected & Ready, host Gemma Milne talks with Carol Van Den Hende, Senior Digital Transformation Director at Mars, about how her area of expertise has changed over the years, some pivotal moments for Mars in its transformation journey, and the impact of that journey on the customer and employee experience. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

As mobile technology becomes faster and more advanced, how and where we apply technology will continue to adapt. In this episode of Connected & Ready, host Gemma Milne talks with Neha Gandhi Vijay, Assistant Vice President of Strategic Alliances at AT&T, about the state of advancement in edge computing, IoT, and 5G, the opportunities for integrating of those technologies, and where AT&T thinks these transformations may lead. Microsoft Dynamics 365 Supply Chain Management helps businesses build agile, connected, and resilient supply chains to effectively meet changing customer demand and ensure business continuity during times of disruption. Using predictive insights powered by AI and IoT, Dynamics 365 helps streamline operations to maximize efficiency, product quality, and profitability. Request a live demo today: https://aka.ms/AA8l720 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

For many companies, CRM usage has stayed fairly stagnant over the last 20 years while the world around them has changed dramatically. That means they may be missing out on taking a more modern approach and seizing opportunities to grow. In this episode of Connected & Ready, host Gemma Milne talks with Chris Cognetta, CTIO at CongruentX, about how CRM should fit into your digital transformation and cloud migration strategy, and where you should start, as well as tips for planning a successful migration and key drivers of cloud innovation like edge computing and IoT. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

From ride sharing to public transportation to eating at a restaurant to paying taxes, people in Asia are starting to use “super apps.” Though they have not caught on the same way in the United States or Europe, it could just be a matter of time. In this episode of Connected & Ready, host Gemma Milne talks with Shyam Sunder, Vice President for Global Sales and Business Development at PayiQ, about the growing trend of super apps. They discuss how super apps evolved from existing technologies and their potential impact on how local governments and other organizations can deliver services and enhance the customer experience. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

What happens when in-person experiences are out of reach? Organizations must look for ways to expand access to communities who would otherwise be left behind. In this episode of Connected & Ready, host Gemma Milne talks with Jane Alexander, Chief Digital Information Officer at the Cleveland Museum of Art (CMA), about how CMA used innovative technologies to improve accessibility to its collections and create new ways to engage visitors, as well as how these initiatives have helped transform the entire organization, and influenced how others in the art world and beyond think about these issues. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.

Girls Who Code is on a mission to close the gender gap in the technology workforce and to change the image of what a programmer looks like and does. In this episode of Connected & Ready, host Gemma Milne talks with Tarika Barrett, Ph.D., CEO of Girls Who Code, about the origin story of the technology gender gap, the societal and business benefits of bringing more women into technology and leadership roles, and some ways that businesses can examine their own cultures and hiring practices to become more equitable and inclusive. Dynamics 365 is helping businesses of all sizes unify their data and create a digital-first culture. With next generation ERP and CRM business applications, employees at every level can reason over data, predict trends, and make proactive, more-informed decisions. Request a live demo of Dynamics 365 today: https://aka.ms/AA8vns5 Thank you for listening to Connected & Ready! Do you have ideas of how we can improve the show? Want to recommend a guest for us to interview? We value your partnership and participation. Please drop us a note at [email protected]. We would love to hear from you.