Advertise on podcast: Life in Private Staffing

In the first episode of our Inner Circle Supplier Spotlight series, Philippa is joined by Tracey Jones, Founder of TJ Life and a high-performance mindset coach working with UHNW families, private household professionals, athletes, business leaders and other high-pressure clients. Tracey shares what really happens when House Managers, PAs and private staff are constantly operating under pressure — and how that can affect communication, leadership, decision-making and the wider household team. They discuss team conflict, emotional regulation, conscious listening, psychological safety, cultural differences, boundaries, burnout and maintaining a high-performance mindset in demanding private-service environments. Tracey also explains her work as a confidential sounding board for UHNW individuals and families navigating succession, divorce, family change, young-adult development and major life transitions, while considering the impact those changes can have on the household team around them. A particularly useful listen for House Managers, Estate Managers, PAs, EAs and anyone working in a high-pressure private household who wants practical ways to lead, communicate and perform better without neglecting their own wellbeing. 🎧 Listen now and follow Life in Private Staffing so you don’t miss the next Supplier Spotlight. 👉 Working in private service? Join The Inner Circle for access to trusted suppliers, expert content, resources, events and priority opportunities. Click here ⭕️ 👉 Are you a supplier working with UHNW individuals, Family Offices or private households? Explore our Supplier Partner opportunities here. Tracey is also a Supplier Partner within the Silver Swan Inner Circle, where members can access her contact details and upcoming expert content.

What does it really take to build a career across multiple roles within private service? In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Helena Vavrikova, an experienced Private Chef, House Manager and Estate Manager whose career has taken her from restaurant kitchens and culinary school to working inside UHNW private households across the US. Helena’s route through private staffing has been anything but one-dimensional. Starting out as a nanny before training at the Culinary Institute of America, she went on to build a career as a Private Chef before gradually stepping beyond the kitchen into Family Assistant, House Manager and Estate Manager roles. Together, Philippa and Helena discuss the realities of working inside private households, learning to recognise red flags, navigating demanding environments, building trusted relationships with recruiters and why being willing to step outside your job title can completely change the direction of your career. In this episode, Philippa and Helena cover: 👩‍🍳 Breaking into private service through nannying and private chef work🏡 Moving from Private Chef to House Manager and Estate Manager🎓 Training at the Culinary Institute of America and building credibility as a Private Chef🚩 The early-career red flags Helena overlooked while desperate to gain experience📋 Learning household operations, manuals and estate management from the ground up🏠 Managing multiple private residences and increasingly complex responsibilities🤝 Why strong relationships with private staffing recruiters can shape your career⚡ Thinking on your feet when things inevitably don’t go to plan in private service🌎 Working across different households, cultures and styles of service✨ Why versatility, adaptability and a willingness to learn can open unexpected doors From cooking sushi by phone light during a power outage in Jackson Hole to managing multiple residences and building a career far beyond the kitchen, Helena’s story is a brilliant example of just how varied a career in private staffing can become. Whether you’re a Private Chef looking to move into House Management, already working within a UHNW private household, considering a career in Estate Management, or simply interested in how careers evolve within private service, this episode offers an honest look at building experience, embracing opportunity and learning as you go. Resources & Links 🌐 Visit: www.silverswanrecruitment.com🎧 Follow Recruitment Diaries: Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast⭕ Join the Silver Swan Inner Circle: https://innercircle.silverswanrecruitment.com/silver-swan-private-inner-circle

What does it really take to build a career as a traditional Butler at the highest levels of luxury hospitality and private service? In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Tony Jazz, an experienced Butler whose career has taken him through some of London’s most prestigious five-star hotels, including The Connaught, Claridge’s and The Savoy, before moving further into private service, events and consultancy. Tony’s career has been built on hard work, adaptability and a willingness to step into situations he had never experienced before. From arriving at the office at 6am to master a completely unfamiliar role, to luxury procurement, managing Butler teams and creating memorable experiences for high-profile guests, his story is a brilliant example of where saying yes to opportunities can take you. Together, Philippa and Tony discuss the evolution of traditional Butlering, moving between five-star hotels and private service, and why formal training can teach you the fundamentals — but experience, intuition and understanding your Principal are what truly make an exceptional Butler. In this episode, Philippa and Tony cover: 🏨 Building a career through some of London’s leading five-star hotels🎩 Traditional Butlering and the standards behind exceptional service📈 Stepping into unfamiliar roles and proving yourself through hard work🥂 Luxury procurement, private dining and high-level guest experiences👥 Progressing into Senior Butler roles and managing Butler teams🏡 Moving from luxury hotels into private households and private service🎓 Butler academies vs learning through real-world hospitality experience💭 Imposter syndrome, confidence and learning to think on your feet🤝 Why every Principal requires a completely different style of service✨ The importance of knowing when to be present — and when to step back Whether you’re an aspiring Butler, already working within UHNW private households, considering a move from luxury hospitality into private service, or simply fascinated by the traditions and standards behind exceptional Butlering, this episode offers a brilliant insight into a career built over decades at the highest level. Resources & Links 🌐 Visit: www.silverswanrecruitment.com🎧 Follow Recruitment Diaries: Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast⭕ Join the Silver Swan Inner Circle: innercircle.silverswanrecruitment.com

What does it really take to build a career as a Butler at the very highest level of private service? In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Andrii Oliinyk, an experienced Head Butler whose career has taken him from an engineering degree and supermarket job to superyachts, a Royal residence in the Middle East and a UHNW private household in London. Andrii's route into private service was anything but traditional. Rather than starting at a prestigious Butler Academy, he learned on the job, continually upskilled and built an international career through hands-on experience. Together, Philippa and Andrii discuss the realities of working at the highest levels of private service, why no two households are ever the same, adapting between Royal and UHNW environments, and why even the most experienced Butlers never stop learning. In this episode, Philippa and Andrii cover: ✨ Breaking into private service without the traditional Butler Academy route🛥️ Starting a career in superyachts and learning luxury service from the ground up👑 Five years working inside a Royal residence in the Middle East🌍 Moving from Middle Eastern Royal service to a UHNW private household in London🏡 Why every private household has completely different standards and expectations🍽️ Silver service, VVIP standards and training other Butlers🤝 Leadership, teamwork and building exceptional private household teams💡 Why adaptability and continuous learning are essential for a successful Butler career Whether you're an aspiring Butler, House Manager, Estate Manager, Private PA, or already working within UHNW private households, this episode offers a fascinating insight into what it really takes to build a career at the highest level of private service. Resources & Links 🌐 Visit: www.silverswanrecruitment.com🎧 Follow Recruitment Diaries: Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast💬 Join one of our global private staffing communities: [email protected]

We were deeply saddened to hear of the recent passing of Mason Haynes. Mason joined us on the podcast back in Season 1 to share stories from an extraordinary career in close protection — a life that took him around the world, working with high-profile individuals and experiencing places and situations most of us could only imagine. Throughout our conversation, what stood out wasn't simply the remarkable career Mason had built, but his perspective on people, experience and life itself. Speaking about everything his career had given him, Mason said: “I’ve travelled so much and seen so much and been exposed to so much… I’m grateful for that. I feel that it’s made me a much broader, rounder person.” In memory of Mason, we wanted to reshare this conversation and give our community the opportunity to hear his stories, experiences and wisdom once again. Our thoughts are with Mason’s family, friends and everyone who knew and worked alongside him. Rest in peace, Mason.🤍

What if leaving private staffing was the very thing that made you better at it? In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Patricia Levinson, a House Manager and Executive Assistant based in Manhattan, whose career has taken anything but a traditional path. From owning and running a hotel in Costa Rica to managing private properties, raising a family, working in financial services and eventually returning to private service, Patricia shares how every stage of her journey has shaped the professional she is today. Together, Philippa and Patricia discuss why transferable skills matter, the realities of stepping away from the industry, and how perseverance helped Patricia secure the role she'd always hoped for. In this episode, Philippa and Patricia cover: ✨ Breaking into private staffing unexpectedly🏡 Running a hotel and managing luxury private properties in Costa Rica👨‍👩‍👧 Taking a career break to raise a family💼 Returning to private service after years outside the industry📈 Why transferable skills create stronger House Managers and Executive Assistants🤝 Leadership, team management and seeing the bigger picture🌍 Building a career across Costa Rica, Connecticut and New York💡 Why perseverance is one of the most valuable qualities in private staffing Whether you're an aspiring House Manager, Estate Manager, Executive Assistant, Personal Assistant, or already working within UHNW private households, this episode is packed with practical advice, honest reflections and career inspiration. Resources & Links 🌐 Visit: www.silverswanrecruitment.com🎧 Follow Recruitment Diaries: Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast💬 Join one of our global private staffing communities: [email protected]

What does it really take to build a successful career as a Private PA? In this episode of Life in Private Staffing, Philippa is joined by experienced Private PA Will Graham, who shares his journey through the world of private households, celebrity support, freelancing and lifestyle management. Having worked with high-profile principals across a variety of sectors, Will offers a fascinating insight into the realities of working behind the scenes for UHNW individuals, navigating discretion, building trust and creating long-lasting professional relationships. Together, Philippa and Will discuss how the role of a Private PA has evolved, the opportunities available within private staffing today, and the skills that truly set exceptional candidates apart. In this episode, Philippa and Will cover: ✨ How Will landed his first Private PA role🎭 Working with celebrity and high-profile principals🤝 Building trust and maintaining discretion💼 Freelance vs permanent Private PA opportunities🧠 Why emotional intelligence is a superpower in private staffing📱 Technology, AI and the future of private support roles🌍 Relocating outside London and building a flexible career👔 Being a male PA in a traditionally female-dominated industry🏡 The realities of supporting UHNW households and individuals This episode is packed with practical advice, career insights and honest reflections for anyone considering a career in private staffing, personal assistance or lifestyle management. Resources & Links: 🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast💬 Interested in joining one of our global private staffing communities? Email [email protected]

What does it really take to manage luxury service at the very highest level? In this episode of Life in Private Staffing, Philippa is joined by hospitality and estate management expert Thibaut Barbé, whose incredible 30-year career has taken him from luxury cruise ships to the world’s largest superyachts, royal palaces in the Middle East and large-scale UHNW estates across the globe. 🌍✨ Thibaut shares how he built an international career in private service, eventually managing a 25,000sqm royal palace and leading teams of more than 300 staff across multiple departments and nationalities. Together, Philippa and Thibaut discuss the realities of managing world-class hospitality operations behind the scenes — from recruitment, training and leadership to service standards, operations and building high-performing teams within ultra-high-net-worth environments. They also dive into one of the biggest mistakes managers make in luxury hospitality and private service: micromanagement. In this episode, Philippa and Thibaut cover:⚓️ Working aboard luxury cruise ships and superyachts🛥️ Life onboard one of the world’s largest superyachts🏛️ Managing royal palaces and UHNW estates in the Middle East👥 Leading and recruiting teams of 300+ staff✨ Building exceptional luxury service standards🌍 Working across multiple countries and cultures📈 Why empowering staff creates stronger operations🏡 The realities of estate management and private household leadership💼 Transitioning between yachting, hospitality and UHNW environments This episode offers a fascinating insight into the people, leadership and operations behind some of the world’s most exclusive private environments. Resources & Links:🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast💬 Interested in joining one of our global private staffing communities? Email [email protected]

What is it REALLY like building a long-term career in the superyacht industry? In this episode of Life in Private Staffing, Philippa is joined by former Chief Stewardess Elle Webster to discuss her decade-long career working onboard luxury superyachts across the world — from busy charter seasons and shipyard builds to global itineraries, UHNW lifestyles and the intense realities of life at sea. Elle shares how she entered the yachting industry at just 20 years old, worked her way up through the interior department, and eventually became Chief Stewardess managing high standards, demanding schedules and luxury service at the very highest level. They discuss everything from crew retention, Below Deck misconceptions and the pressures of modern yachting — to working onboard with your partner, transitioning into motherhood, and building a business after leaving the industry. Now the founder of Maison by Elle, a luxury home organisation business supporting high-net-worth clients, Elle explains how the skills developed in yachting — organisation, anticipation, time management and attention to detail — continue to shape her career today. In this episode, Philippa and Elle cover:⚓️ Building a career in the luxury yachting industry🌍 Working across global itineraries and shipyard builds👀 What Below Deck gets right… and wrong💼 Why crew longevity matters in yachting❤️ Working and living onboard as a couple👶 Transitioning from yachting into motherhood🏡 Launching a luxury home organisation business after yachting✨ How superyacht standards transfer into UHNW households An honest and insightful conversation about luxury service, life behind the scenes on superyachts, and navigating career evolution after yachting. Resources & Links:🔗 Visit ⁠www.silverswanrecruitment.com⁠🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📱 Join our Silver Swan Communities – email ⁠[email protected]⁠💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment

What does a 40-year career in private service really look like? In this episode of Life in Private Staffing, Philippa is joined by Steven — an industry professional whose career spans decades, continents, and some of the most prestigious private households in the world. From his early days in the Royal Navy, Steven shares how discipline, structure and opportunity led him into private service — landing roles working with royalty, UHNW families, and global principals across Europe, the Middle East, and beyond. Having worked across five continents in roles ranging from butlering and house management to palace operations and staff training, Steven offers a rare, honest insight into how the industry has evolved — and what it really takes to succeed at the highest level today. They discuss everything from travelling the world with UHNW families, managing large-scale private households, and working within royal environments — to the modern reality of smaller teams, faster-paced roles, and changing expectations in luxury service. In this episode, Philippa and Steven cover: 💼 Transitioning from the Royal Navy into private service🌍 Working with royalty and UHNW families across 5 continents✈️ The reality of travelling roles and global private households🏠 The shift from large teams to smaller, more dynamic structures🎯 Why discipline, adaptability and discretion are essential📈 How the private staffing industry has evolved over time🎓 Moving into training and giving back to the next generation A fascinating, behind-the-scenes look at a career built at the very top of private service — and an honest reflection on how the industry is changing. Resources & Links: 🔗 Visit ⁠www.silverswanrecruitment.com⁠🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📱 Join our Silver Swan Communities – email ⁠[email protected]⁠💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment

What if running a private household required more than just hiring staff? In this episode of Life in Private Staffing, Philippa is joined by Alice Bournarel, a private household consultant supporting UHNW families with everything from recruitment and training to operations and bespoke event management. With over 13 years of experience across private households, yachts, and international residences, Alice shares how she built her career from the ground up — and why she has now launched her own business to support households in a more flexible, consultancy-style capacity. They discuss the reality behind managing private homes, the gaps many households don’t realise they have, and why structure, clarity, and training are key to building a high-performing team. 💼 A unique, consultancy-style role within private households🏠 The difference between hiring staff and building a functioning household🧠 Why structure, systems, and onboarding are often overlooked🌍 The challenges of managing teams across different cultures📈 Why demand for flexible household support is growing A fascinating insight into the behind-the-scenes reality of running a UHNW home — and the role most households don’t even realise they need. 🔗 Visit ⁠www.silverswanrecruitment.com⁠🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📱 Join our Silver Swan Communities – email ⁠[email protected]⁠💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment In this episode, Philippa and Alice cover:Resources & Links:

What if childcare in UHNW households went beyond traditional roles? In this episode of Life in Private Staffing, Philippa is joined by Wesley, a specialist working with children in private households to build confidence, discipline, resilience and fitness through personalised coaching. From his background in sport to launching his own business in Dubai, Wesley shares how he has carved out a unique role within private staffing — working closely with families to support children’s development through structured, one-to-one programmes. They discuss the importance of sport in early development, the responsibility that comes with working so closely with children, and why more UHNW families are investing in specialist support beyond traditional childcare. In this episode, Philippa and Wesley cover: 💼 A unique and emerging role within private households🧠 How sport builds discipline, confidence and resilience in children🌍 Working with UHNW families across different cultures🏠 The reality of working one-to-one with children in private environments📈 Why demand for specialised childcare support is growing A fascinating insight into a side of private staffing that many people don’t even realise exists. Resources & Links: 🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📱 Join our Silver Swan Communities – email [email protected]💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment

From working on superyachts to building a flexible career across private residences and luxury hospitality, Maja Novak shares what it really takes to succeed in the private service industry. After more than a decade in yachting, Maja made the transition to contract-based roles in private households, villas and chalets, designing a career that allows her to balance professional opportunities with personal life. In this episode, Philippa and Maja discuss the realities of working in private service and UHNW environments, from the importance of emotional intelligence and professionalism within teams to the challenges of working far from home. Maja also shares valuable insight into networking, personal branding, and building a reputation within the industry, as well as why visibility on platforms like LinkedIn can open unexpected doors. In this episode, we cover: 💼 How Maja built a career across superyachts, private households and luxury hospitality🌍 The benefits of short-term contracts and seasonal work in private service🤝 Why team dynamics and emotional intelligence are essential in UHNW environments📈 How networking and personal branding can create career opportunities⚓ The realities of transitioning from yachting to land-based private roles A candid conversation about the realities of private staffing, career flexibility, and life behind the scenes of luxury service. Resources & Links:🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📱 Join our Silver Swan Communities – email [email protected]💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast, and LinkedIn – Silver Swan Recruitment

From cooking for world-famous athletes and global touring musicians to navigating extreme dietary requirements inside private households, Chef Joy’s career offers a fascinating insight into life as a Private Chef at the highest level. Originally from New Orleans and now based in Los Angeles, Joy shares how she built her career from professional kitchens into the world of private staffing — travelling internationally, cooking in unconventional environments, and adapting to the unique demands of UHNW clients. She opens up about the realities behind the glamour, the importance of attitude and flexibility, and how challenges like cooking without onion or garlic have actually helped her grow creatively as a chef. In this episode, Philippa and Joy discuss: 🍽️ The transition from restaurant kitchens to private households ✈️ Cooking while travelling and working on global tours 🥗 Managing complex diets and food sensitivities for clients 💡 The mindset needed to succeed in private staffing 🌍 Why networking and personality matter just as much as skill A brilliant conversation that highlights the creativity, resilience and adaptability required to succeed as a Private Chef behind the scenes of the luxury lifestyle. Resources & Links: 🔗 Visit ⁠www.silverswanrecruitment.com⁠ 🎧 Follow Life in Private Staffing on ⁠Spotify⁠ or ⁠Apple Podcasts⁠ 📱 Join our Silver Swan Communities – email ⁠[email protected]⁠ 💬 Follow us on Instagram ⁠@silverswanrecruitment⁠, ⁠@silverswanpodcast⁠, and LinkedIn ⁠Silver Swan Recruitment⁠

From luxury resorts and private islands to UHNW households in the Middle East, Imran Zulfikar’s career offers a rare insight into one of private staffing’s most discreet and misunderstood roles — the Private Wellness Manager. With a background spanning elite hospitality, private islands (including three years on Necker Island as the first male in the role), and now working within a private household in the UAE, Imran shares what it truly takes to manage health, wellbeing and lifestyle at the highest level. This is not about personal training or spa treatments — it’s about long-term prevention, accountability, trust, and guiding principals towards sustainable lifestyle change. Imran opens up about working closely with UHNW individuals, navigating resistance to change, building trust over time, and why wellness in private households must be deeply personalised. He also shares how psychology, observation, and emotional intelligence are just as critical as physical expertise. In this episode, Philippa and Imran dive into: 🧘 What a Private Wellness Manager actually does — and why most people don’t know the role exists 🌍 Transitioning from luxury resorts and private islands into private households 🩺 The five pillars of wellness: nutrition, sleep, lifestyle, movement, and stress management 🧠 Why trust, psychology, and relationship-building are essential in private service ⏳ The realities of long-term, in-house wellness support versus hotel-based roles 🚪 What professionals should consider before moving from hospitality into private households A thoughtful, insightful conversation that reveals the realities of wellness behind closed doors — and the growing demand for preventative, holistic care within UHNW private households. Resources & Links:🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📲 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast, and LinkedIn Silver Swan Recruitment