Advertise on podcast: Catalyst Pharmacy Podcast

Looking to scale your business without sacrificing time, energy, and cash flow? In this episode, Johnathon Duhon sits down with Rannon Ching to unpack how independent pharmacies can scale smarter. From cutting data entry time by 80% to expanding vaccine programs without burnout, this conversation is packed with real-world strategies you can implement to grow your business today.    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health      Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Wondering if Connect 2026 is worth the hype? Take it from Joe Williams, a long-time attendee, speaker, and Connect enthusiast. In this episode, Joe shares how the in‑hallway conversations, late‑night brainstorms, and direct access to super-users at Connect drive innovation faster than any support line ever could. If you’re looking to learn, scale, or get more involved in the world of independent pharmacy, you won’t want to miss Connect.  00:00 – Opening: The Value of Connect  01:05 – Networking, Collaboration, and Hallway Huddles  05:40 – Inside the Live Training Rooms  07:44 – The Power of Conversations at Connect    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Vaccines sit at the intersection of patient care and real pharmacy revenue—but most pharmacies never unlock their full potential. In this episode, Johnathon Duhon sits down with Rannon Ching to break down how independent pharmacies can scale vaccines year-round using smarter workflows, better systems, and a new approach to education and buying power. 00:20 – From Pharmacy to Vaccine Startup 01:50 – Why Pharmacy Systems Beat Medical EHRs 03:55 – Vaccines as Patient Care and Profit 06:05 – Introducing Access Point Vaccine Partners 08:23 – Education, Mentorship, and Collaboration 09:28 – Solving the Capacity Problem 11:41 – Three Vaccine Features Every Pharmacy Should Use 13:29 – Bulk Uploads and Clinic Efficiency Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/ Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Behind every successful pharmacy is a support system rallying behind it. For pharmacy owners Mark Ey, Jade Ranger, and Hashim Zaibak, that support comes from NCPA. In this segment, the trio sits down with Jonathan Duhon to talk about how they’ve made the most of their NCPA memberships: from participating in the annual Ownership Workshop to the Pathways to Ownership program to steering committees, business and clinical classes, and everything in between. They also share how they’ve taken what they’ve learned at NCPA and spread the message to other prospective owners: in speaking engagements, student mentorships, and networking across the industry. If you’re looking to turn your ownership dream into reality, start with NCPA. 00:00 – Education & Training: Shifting the Conversation 02:00 – Ownership Workshops & Pathways to Ownership 04:00 – Business Acumen & Clinical Training Needs 06:00 – Learning Through Committees & Real-Time Collaboration 08:00 – Representation, Inclusion & Minority Ownership 10:00 – Investing in Students & the Next Generation 12:00 – National Outreach, School Visits & Leadership Development 14:00 – Preparing Future Owners & Expanding NCPA’s Impact Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO, NCPA Jade Ranger | Owner/Pharmacist, The Prescription Shoppe Hashim Zaibak | Founder, Hayat Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Joe Williams breaks down why open enrollment never really ends, how clean data unlocks hidden opportunities for patients and pharmacies alike, and how strategic Medicare enrollment support can transform community care. Plus, how one family saved over $9,000.    00:00 Open Enrollment Never Really Ends  00:50 Why Medicare Shouldn’t Be Seasonal  02:01 Building Med Smart Insurance  03:35 Identifying Opportunities at the Pharmacy Counter  04:06 How Better Plans Help Patients & Pharmacies  06:47 Proving the Model Works at Scale  11:02 A $9,000 Family Savings Story  13:48 Why Community Impact Matters  17:19 Build the Plane While It’s Taking Off    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

What happens when an experienced pharmacy leader starts over with a brand-new operation after 10 years on the same system? In this episode, Rannon Ching shares real-world lessons on switching pharmacy software, avoiding common setup mistakes, and building smarter workflows from day one.    01:59 - Switching Pharmacy Systems for the First Time  02:38 - Leaving Pharmacy and Starting a New Opportunity  03:01 - Why an Operating System Matters  04:29 - Reverse Engineering Location Options  05:44 - The Mistake of Doing Too Much Too Fast  07:24 - Building Priorities That Scale    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health      Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

This week, we’re reconnecting with Mark Ey, Jade Ranger, and Hashim Zaibak for a deep dive on the challenges facing independent pharmacies today—and how NCPA helps owners tackle those challenges confidently. We discuss real-world issues like MFP changes, reimbursement delays, and state-by-state regulations alongside NCPA’s advocacy work. When you’re plugged into a community that understands your world, it can make all the difference.    Become a member now: https://ncpa.org/membership    00:00 – MFP Challenges & Reimbursement Delays  02:00 – Real‑World Problem Solving Through NCPA  04:00 – Value of NCPA Events & Convention Takeaways  06:00 – Advocacy at the State & Federal Level  08:00 – Legislators Becoming More Informed  10:00 – Fly‑Ins & Learning to Advocate Locally    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Mark Ey | SVP & COO, NCPA  Jade Ranger | Owner/Pharmacist, The Prescription Shoppe  Hashim Zaibak | Founder, Hayat Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

What happens when reimbursement slows down but your expenses don’t? This week, we're sitting down with Joe Williams to unpack 2026’s cash-flow crunch and the strategies he’s using to stay ahead: from navigating weeks-long MFP delays to creating a “$6 rule” that keeps his inventory lean . He also talks about how he’s used med sync as a cash-flow tactic and scaled to over 1,600 sync patients using PioneerRx. If you’re trying to plan around tighther terms, keep cash flowing, and continue building services that support your business, Joe has the solutions you need to hear.    00:00 - Cash flow is king—MFP delays  03:11 - Med sync + inventory: the foundation  06:03 - The $6 rule & “never own the med”  11:14 - From paper to PioneerRx: 1,600 patients synced  19:38 - Why you won’t see 2027 without sync    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

This week, we sit down with Mark Ey, Jade Ranger, and Hashim Zaibak for an honest look at the current landscape of independent pharmacy and the role NCPA plays in supporting owners across the country. Together, they share how advocacy, networking, and shared experience make a real difference—whether you're managing a single location or multiple sites. The guests open up about how NCPA shaped their journeys, the challenges they face each year, and why staying connected to other owners is critical.  Become a member now: https://ncpa.org/membership  00:00 – Introductions & Opening the Conversation  02:00 – Meet the Pharmacy Owners  04:00 – What NCPA Really Does for Independent Pharmacies  06:00 – The Path to Joining NCPA  08:00 – Why Independent Pharmacies Need a Unified Voice  10:00 – Understanding the ROI of NCPA Membership  12:00 – Real Financial & Operational Benefits  14:00 – The Power of Networking Across States    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Mark Ey | SVP & COO, NCPA  Jade Ranger | Owner/Pharmacist, The Prescription Shoppe  Hashim Zaibak | Founder, Hayat Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Think ownership requires slow growth? Think again. Independent pharmacy owner Kyle Beyer joins us to discuss how he went from chain pharmacist to multi-location owner of North Shore Pharmacy in only five years. He talks about the opportunities and obstacles of ownership: from buying during COVID, building a compounding hub, scaling through partner networks, and navigating the changing landscape of PBMs. If you’re wondering what it really takes to grow in today’s industry, Kyle’s is the success story you need to hear.  00:00 – Welcome & Guest Introduction  01:30 – The North Shore Expansion Story (3 Locations & Growing)  07:54 – Buying a Pharmacy Right Before COVID Hit  11:14 – Building a Compounding Hub & New Revenue Streams  13:19 – Partner Network Success & the Rise of the “Sticky Patient”  17:26 – Supplements, DME & Front-End Profit Strategies  23:29 – Scaling With Technology: Processes, Staff & Pioneer Features  33:15 – Medicare True-Ups & What Pharmacy Owners Should Watch    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Kyle Beyer | Owner, North Shore Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

In this episode, we sit down with Fair Jones, Owner of Sav‑Mor Drugs & Gifts in Grenada, Mississippi, to talk all things ownership and advocacy. Fair shares her experiences stepping into pharmacy ownership in 2019, navigating curbside-only operations during COVID, and why reimbursement/PBM pressures pushed her to start speaking up online — including the moment she realized she made $0.88 on six prescriptions. In doing so, Fair shows how to balance meeting margins and pushing for reform in the industry.  Follow Fair's Facebook Page here: https://www.facebook.com/FairRx   00:00 – Welcome & Episode Intro  00:23 – Fair’s Early Path Into Pharmacy  04:55 – Retail Burnout & the Push Toward Ownership  08:16 – Taking Ownership of Sav‑Mor in 2019  11:53 – Six Months of Curbside‑Only During COVID  17:21 – Med Sync, Inventory Control & Staying Afloat  23:30 – The $0.88 Reimbursement Story  29:17 – Becoming a Voice for Pharmacy Advocacy  33:33 – Full‑Circle Moment at Ole Miss  38:09 – Tech, Tools & Pioneer‑Driven Efficiency    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Fair Jones | Owner, Sav-Mor Drugs and Gifts    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

This week, we sat down with Valley Apothecary co‑owner Paula Shaffer to talk about building a community‑focused independent pharmacy in Ketchum, Idaho. Paula shares how their team expanded services like compounding, testing, supplements, and vaccinations—plus how they became a critical resource during COVID‑19. Along the way, she reflects on challenges facing independent pharmacies, the impact of technology on workflow, and how she supports better health in even the most remote of mountain towns.    00:00 - Introducing Valley Apothecary  03:15 - Paula’s path to pharmacy ownership  07:58 - Serving a small mountain community  12:34 - Compounding, supplements & added services  15:40 - Becoming the town’s primary vaccinators  18:56 - Overcoming barriers in independent pharmacy  23:42 - Switching to new technology & workflow gains  32:10 - The future of community-focused pharmacy care    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Paula Shaffer | Owner, Valley Apothecary    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Alec Ginsberg, COO of C.O. Bigelow, takes us inside America’s oldest pharmacy to share its 187-year history (and why it’s still thriving today). From celebrity customers to the fight against PBMs, Alec shows how independent pharmacies can survive and why he launched Drugstore Cowboy to educate consumers and push for change. If you care about the future of healthcare, this is a conversation worth hearing.    Subscribe to Drugstore Cowboy here: https://drugstorecowboy.com/     01:50 - Inside America’s Oldest Pharmacy  06:37 - Celebrities Need Pharmacists Too  11:07 - Why I Chose the Counter Over the Stage  18:10 - Staffing Like Service Actually Matters  20:51 - The Business Beyond the Counter: Cosmetics & Hotels  25:36 - Drugstore Cowboy: Why I’m Poking the Bull  40:30 - The $80K Patient: What PBMs Do to Real People  52:38 - The Mom Test: Why Service Still Wins     Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest:  Alec Ginsberg | COO, C.O. Bigelow Apothecaries    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Autumn-Kyoko Cushman “AK” joins the Catalyst Pharmacy Podcast to share her journey from Navy hospital corpsman to co‑founder of ShiftRx. She talks about overcoming personal challenges, building a pharmacy staffing marketplace, and unveiling Holly, their new AI healthcare administrator launching in January. This episode is about resilience, innovation, and reimagining the future of healthcare.    Learn more about ShiftRx: https://www.shiftrx.io/    00:00 — Intro and episode overview  01:22 — Welcome, AK’s background, and episode goals  03:28 — 2008 crisis, entrepreneurship at home, and path to the Navy  06:45 — Executive medicine, healthcare reform insights, and COVID side gigs  10:51 — IBM, precision medicine, mom’s diagnosis, and mission shift  19:32 — Founding ShiftRx: marketplace challenges and impact  23:36 — Meet Holly: AI healthcare administrator + January launch  44:19 — Move to SF, funding, and the future of AI in pharmacy (closing)    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Autumn-Kyoko Cushman | CEO, ShiftRx    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

Join us for an exclusive conversation with NCPA President Jeff Harrell, where we talk about the future of pharmacy and the leadership that’s shaping it. Jeff shares how he and the NCPA team are working to reshape pharmacy education, advocate for fair reimbursement, and foster unity among owners everywhere. He also shares how he’s scaling his own business, Cascadia Pharmacy Group, throughout the Pacific Northwest, and what he’s learned along the way. Tune in for an insider’s look at industry shifts, trends, and opportunities, and what they mean for pharmacies nationwide.    Register today for NCPA Annual 2025 in New Orleans on October 18-21: https://ncpa.org/annual-convention  Cascadia Pharmacy Group website: www.cascadiapharmacygroup.com  Cascadia Pharmacy Group LinkedIn: www.linkedin.com/company/cascadia-pharmacy-group  Jeff’s LinkedIn: https://www.linkedin.com/in/jeff-harrell-a9670510/  Beyond Prescriptions: https://www.youtube.com/watch?v=F_4I_rR_ltU  NCPA website: www.ncpa.org  00:00 – Welcome Back & Jeff Harrell Introduction 03:40 – Changing the Narrative in Pharmacy Schools 07:05 – The “Premium Gas” Analogy for Pharmacy 12:20 – Lessons from Around the World 27:00 – The Cascadia Model: Owning and Growing Smart 44:10 – Inside the Pharmacy: Efficiency, Systems, and Savings 49:25 – GLP-1 Challenges and Looking Ahead    Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies  Guest:  Jeff Harrell | President, NCPA    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com