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Last week, I gave you three questions about the past you, the present you and the future you, and they’re really about the legacy you’re building. Most of us let that kind of reflection stay in our heads. In this Encourager episode, I share a simple one-sentence exercise that turns it into proof. I also leave you with three new questions to sit with before November, so you can start planning how you want to close the year. Plus, you’ve still got time to enter my birthday giveaway for a one-to-one with me.Want the strategy behind your practice?You already know how to treat the client in front of you. Strategy Lab is where you build the business around them: pricing, systems, leadership and the decisions nobody covered at college. Built for solo naturopaths, nutritionists and herbalists in private practice. Join me here: https://www.geraldineheadley.com/strategy-lab-clinical-confidencewww.geraldineheadley.com

October is all about celebration and legacy, but I’m not sure legacy is the right word for where a lot of you are at. If you’re early in your career, you might be thinking, what legacy have I got? That’s exactly why this week I’m reaching for a different word.Every practitioner is drawing an arc, whether you’re still a student or 25 years into business, and chances are you’re undervaluing how far you’ve come. Somewhere behind you is someone hoping to get to where you are, which might change how you see your own story.In this episode, I’m leaving you with three small questions that you can sit with while you go about your day, with no journaling and no closed eyes required.For my Strategy Lab membersThis week, we’re going deeper with a guided meditation waiting for you inside the Strategy Lab, along with a companion workbook to help you catch whatever surfaces afterwards. Not in the Strategy Lab yet?This is exactly the kind of work we do together in there, and I’d love to have you with us, so come and join the Strategy Lab. https://www.geraldineheadley.com/strategy-lab-clinical-confidenceAlso happening this month: The giveaway is still open with two weeks to go, so if you leave a review and send me an email, you’re in the running for a one-to-one session with me.

October is my birthday month, so I’m giving myself permission to celebrate, and I reckon you should too. In this episode, we’re talking about legacy, particularly those clients who stay with us long after they’ve left our practice, and the ways they can shape how we work. I’ve also got a little October celebration for you, including the chance to win a 30-minute one-to-one with me. There’s a bit of reflection for you in this episode too, and I’ve got a question I’d like you to sit with. You might be surprised by where it takes you. If you’re already in Strategy Lab, we’ll take this reflection a bit further with this month’s workbook, looking at the clients who have shaped your practice and what you’ve carried forward from those experiences. Want the deeper dive? You’ll find it inside Strategy Lab:https://www.geraldineheadley.com/strategy-lab-clinical-confidence

October is my birthday month, making it a lovely time to reflect on celebration and legacy. It's an opportunity to look back at the clients who've shaped us, the lessons we've learnt and the lasting impact they've had on our work. In this episode, I explore adapting our practices as things change and reflect on the clients who stay with us long after our work together has ended. Inside Strategy Lab, there's a journaling workbook to help you reflect on three clients who've shaped your practice and what you've learnt from working with them. Want to explore this further? Join us inside Strategy Lab. Win a one-to-one session with me I'm giving away four half-hour one-to-one sessions throughout October. To enter, leave a five-star review on your favourite podcast app, then email me a screenshot or your review details, along with a question or topic you'd like me to cover. Email: [email protected]

September has been a month of sustainable growth, and now we're making room for something a little different. In this short episode, I share what's coming up in October, why it's a good time to reflect on your practice, and how we can make room for a bit of celebration along the way. I'm also giving away four half-hour one-to-one sessions throughout October. To enter, leave a review on your favourite podcast platform and email me the details, along with a question, idea or suggestion about what you'd like to hear more of and how I can better support you.Email: [email protected] close on 31 October, and I'll announce the winners in the first November episode. If you've already left a review, you're still eligible to enter.

I had a client eating schnitzel five times a week. Rather than a salad lecture, I asked her to bring it down to two. She thanked me for it and came back the following week. That's retention in practice. In this episode, I talk about growing your practice without burning out, supporting the clients you already have, and making retention part of your everyday conversations. I also share questions to help you think about the clients you love working with and how you can actively support their ongoing change. If you're in the Strategy Lab, your workbook is waiting. You've got an extra week to finish your journaling on this one. If you're not in the Strategy Lab yet and want a proper framework for these conversations rather than winging it, this is exactly what it's built for. Come join us here: https://www.geraldineheadley.com/strategy-lab-clinical-confidence.

Your next client might already be sitting in your diary. We spend so much time thinking about getting new people through the door, but what are we doing with the people who are already there? I’m talking about retention this week and why I think it’s a seriously underrated part of growing a practice. Not keeping people coming back for the sake of it, but actually supporting them through the changes they’re trying to make. I’m also getting into the little things that make a difference: what you say before they leave, when you book them back in, making referrals easier, and yes, even putting your prices up without making a song and dance about it. Because growth doesn’t have to mean cramming more into your week. Inside Strategy Lab, I take this further with the retention conversation framework, practical prompts and the actual scripts to help you put these ideas into practice. Already a member? The continuation is waiting for you in your portal. Not in Strategy Lab yet? Come and join us here: https://www.geraldineheadley.com/strategy-lab-clinical-confidence

This week I'm checking in with you about capacity, not more hours, because it's been a fortnight since we first talked about it, and I want to know how you're getting on.Here's what I cover: The power of one simple reframe, and how just saying it in a real conversation can shift the whole tone with a clientHow visualising and verbalising change actually shifts your mindset and your businessThree questions to sit with before we move into growing without burning next week.This is a short one, just enough to get you thinking before next week, when we dive into growing without burning. If you want the full list of eight reframes and the stress test for pricing and capacity, that's all waiting for you in the Strategy Lab. If you're not in the Strategy Lab yet, here's the link to sign up: https://www.geraldineheadley.com/strategy-lab-clinical-confidence

I’m kicking off September with sustainable growth, and this fortnight, we’re talking about capacity. When you run your own practice, it’s not just about how many clients you can fit into the diary. There’s the consult, the notes, the research, the admin, the business itself, and then there’s having enough energy left for your actual life. I’m sharing how I worked out my own limit of 15 clients a week, why I protected certain days and evenings, and why “just book more clients” isn’t always the answer. I’m also looking at some simple changes to the way we talk about our services and how those little reframes can shift the conversation with clients. Strategy Lab members, you can take this further with the capacity calculator and workbook. Just access them in the portal. Not part of the Strategy Lab yet? Join us and work through it with me. Join the Strategy Lab → https://www.geraldineheadley.com/strategy-lab-clinical-confidence

I got asked to hand over my bio recently and had to stop and rewrite the whole thing, because it wasn’t me anymore. Our work changes quietly. We take on different clients, learn new things and develop our practice, but the words we use can stay stuck in the past. In this episode, I’m taking you through an identity audit, including your bio, your one-line introduction, the language you use and who your work is actually for now. The full identity audit workbook is part of the Strategy Lab work, where we’ll take these reflections and practical exercises further. If you’d like to join me in Strategy Lab, you can get started here: https://www.geraldineheadley.com/strategy-lab-start-here Next month, we’re moving into sustainable growth. Find me at geraldineheadley.com for more, including free focus calls.

Has Your Professional Identity Changed?Things change. Your practice changes, you learn more, you work with different people, and before you know it, the bio you wrote a year ago doesn’t really describe you anymore. In this episode, I’m talking about doing an identity audit. Looking at what you do now, who you work with now, and whether the way you talk about yourself has caught up. For my Strategy Lab people, your exclusive content and workbook are now in the Lab, ready for you to work through. You’ll have a clearer picture of who you are in your practice now and what needs updating, so your words match the practitioner you’ve become. Not in Strategy Lab yet? You can start here: https://www.geraldineheadley.com/strategy-lab-start-here Connect with me: www.geraldineheadley.com www.instagram.com/mentoringwithgeraldine/

What did you say yes to this week that you're already resenting? Saying a clean no (and a clear yes) isn't as simple as it sounds, it's something we have to practise and normalise. My niece never says yes or no to anything. It's always "what about we do it this way?" Turns out that's exactly how she talked her way into becoming a ski instructor, against her father's doubts. This week I'm unpacking why softening our yeses and noes might be the small change that actually sticks, plus questions to sit with. Running a practice involves far more than clinical knowledge. Sometimes what helps most is having the right systems in your back pocket, that's what Strategy Lab is for. Not a member yet? Head to www.geraldineheadley.com/strategy_lab and come and join us. www.geraldineheadley.com www.instagram.com/mentoringwithgeraldine/

We've just wrapped up July, which was our end of financial year month (hello, tax time and those awkward money conversations), so this month I'm shifting gears to talk about leadership and identity. And no, I don't mean the "write a book, get on stage, save the world" version. I mean the small, daily one. The one that's really just a pattern of yeses and noes. In this episode I talk about why it's okay to have another job while you build your practice, the moment someone copied my Academy name and how I turned it into a nudge to uplevel, why we practitioners default to yes so easily, and why boundaries aren't walls, they're the shape of your practice. Plus my own clean no with the kids over daytime TV (twenty-one years and counting) Strategy Lab members, grab your Practitioner to Leader workbook and dive into the extended episode, exclusive to you. Not a member yet? Head to www.geraldineheadley.com/strategy_lab and come and join us. www.geraldineheadley.com www.instagram.com/mentoringwithgeraldine/

As we finish up the month, it's a good chance to stop and have a look at how things are really going in your practice. Not just the income or the number of clients you've seen, but the difference you've made. How have your clients changed? What have they achieved? What conversations have stayed with you? We'll also have a look at client retention, whether it's time to ask for a review, and why the impact you have every day is often the most valuable part of your work. Strategy Lab members, your one-to-one link is in last week's workbook. Not a Strategy Lab Member Yet? Join the Strategy Lab here: www.geraldineheadley.com/strategy_lab

AI is everywhere at the moment, and chances are your clients are arriving with advice from Google, social media, AI, or somebody they've spoken to along the way. So where does that leave us as practitioners? In this episode, I'm talking about the difference between having an answer and making a real difference for the person sitting in front of you. Because while information is easy to find, understanding the individual and what they need is something else entirely. We'll also look at the impact we have in practice every day, and why some of the most important parts of our work are often the hardest to measure. Strategy Lab Members: If you're in the Strategy Lab, there's a workbook and a separate conversation waiting for you inside the platform, where we'll take this a bit further and look at how it applies in your own practice. Not a Strategy Lab Member Yet? Join the Strategy Lab here: www.geraldineheadley.com/strategy_lab Connect with me: [email protected] www.geraldineheadley.com/strategy_lab www.geraldineheadley.com www.instagram.com/mentoringwithgeraldine/