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Leadership Pressure. We don't always talk about it. The burden of being in charge can weigh heavy on many. And as a man, we don't always share our feelings which can lead to destructive behavior or worse.  Allan Cooper, a 30+ year veteran of the automotive industry shares his journey, how leading was fun, until it wasn't. What he did and what you can do to allow yourself grace under pressure. He also share his new project, Men in Automotive, a group dedicated to the mental health of leaders.  A funny, emotional and truthful conversation. One that will stick with you and one you need to share with your network. Enjoy!! “ Allan Cooper is an Australian-born automotive innovator who migrated to the United States in 1986 and has built a career at the intersection of technology, retail transformation, and human-centered communication in the automotive industry. A recognized pioneer in automotive internet retail sales, Allan was among the first to embrace and advance the shift from traditional showroom models to digitally enabled customer journeys—well ahead of the industry’s mainstream adoption. His work aligns with the broader evolution of automotive retail driven by data, analytics, and online consumer behavior, areas now central to organizations like J.D. Power. Beyond business, Allan’s impact extends deeply into philanthropy and advocacy. He actively supports organizations including Avalon Action Alliance and Johnny Mac Soldiers Fund, and is the founder of Men in Automotive, an initiative focused on men’s mental health and wellness within the industry. Blending entrepreneurial foresight with a commitment to people, Allan Cooper brings a powerful perspective on industry disruption, digital transformation, and the human side of leadership—making him a compelling voice for conversations on the future of automotive retail and personal resilience in high-performance environments. Allan Cooper Cooper Media Group m: +19499033777 About Glenn Pasch “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

You didn't set out to create a toxic culture. You just stayed quiet. You let things slide. You avoided the hard conversation — once, then twice, then it became the norm.  Chris Dyer, company culture expert and author, joins the show to expose how silence is one of the most destructive leadership moves you can make, and why most managers don't even realize they're doing it. If your team feels disengaged, underperforming, or just... off — this episode will show you exactly where it started and how to rebuild from here. About Chris Dyer Chris Dyer is a recognized company culture and remote work expert. As a former CEO managing thousands of people, his companies consistently were named a best place to work. They have also been named a fastest growing company by Inc Magazine 5 times. Chris routinely consults and speaks, and Inc Magazine ranked him as the #1 Leadership Speaker on Culture. He has three bestselling books The Power of Company Culture and Remote Work, and has been named #5 on the Leadershum Power List, a Top 50 Voice in Leadership, a Top 40 Change Management Guru, a Top 50 Global Thought Leader, and a Top 50 leadership podcast, Top 50 HR Leaders Shaping the Future of Work, and a Top 101 Global Employee Engagement & Experience Influencers by Inspiring Workplaces and Work Buzz, just this year. Connect with Chris and get his Book: https://chrisdyer.com https://www.linkedin.com/in/chrisdyer7 “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

The Company Mission Statement. You wrote it. You framed it. You put it in the all-hands deck. But if your team can't tell you what to do with it on a Monday morning, it's just decoration. Agency owner Nick Avaria joins You're in Charge to expose why most leaders mistake having a mission for having a plan — and how to fix it fast.  Walk away with a concrete framework for turning vision into the processes that actually move your team forward. Don't forget to like, subscribe and share this episode. About Nick Avaria Nick is a serial agency entrepreneur who has scaled multiple companies to 7- and 8-figure success, buying and selling seven agencies along the way. With firsthand experience merging leadership teams and cultures, he now helps agency owners escape burnout and build highly profitable businesses that empower their teams and clients—without sacrificing their lives in the process. Still in the trenches as an agency owner himself, Nick brings real-world insights on scaling, leadership, founder burnout, and creating systems for sustainable growth. SOCIAL MEDIA LINKS: Website: http://www.agencyacquisitions.io  LinkedIn: https://www.linkedin.com/in/nickavaria/  Instagram: https://www.instagram.com/nick_avaria/  YouTube: https://www.youtube.com/@AgencyAcquisitions About Glenn Pasch “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

Managing former Peers. Two weeks ago, you were sitting with them maybe complaining about the manager, and now you have to oversee and coach these same people. How does that conversation go, when you have to hold one of your friends accountable? Where do you draw the line? What behavior has to change? In this episode we give tactical advice to help you bridge the gap from sitting next to them to being their manager. We want to help you prepare since no one else is helping you. Enjoy and don't forget to share and subscribe About Glenn Pasch “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

You got the promotion — now what? Most new managers make the same costly mistakes in their first 90 days without even realizing it. From micromanaging the team they used to be part of, to avoiding hard conversations, to confusing being liked with being respected — this episode breaks down the traps that trip up new leaders and what to do instead. If you're new to the role or about to step into one, this is your playbook for getting it right from day one.The good news? Every one of these mistakes is fixable.  Enjoy and let me know your thoughts Dimitrius Naylor I got my start in the automotive industry back in 2008, but my foundation was built long before that  in the United States Marine Corps, where I learned discipline, accountability, and what it truly means to serve others. Over the past 16+ years, I’ve carried those lessons into every dealership I’ve led. My leadership philosophy is simple but powerful: find a way to say yes, find a way to serve. Whether it’s serving customers, developing my team, or elevating store performance, I believe leadership starts with service and ends with results. Owner of SOS Performance Group an automotive consulting firm:  https://www.sosperformancegroup.com/ Linkedin: https://www.linkedin.com/in/dimitrius-n-3728372b/ Glenn Pasch: “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

Growing a company is a challenge for anyone involved. From hiring, training, sales, retention and culture, it is not for everyone.  In this episode, the team from ASOTU, Now "More than Cars", Paul and Kyle return to the show to share the lessons they have learned building their business.  They bring their humor, their passion and honesty to the show. And we discuss the growth of their yearly event ASTOUCON. A great conversation with great people.  About Paul and Kyle: Paul J Daly and Kyle Mountsier are the co-founders of ASOTU Inc and the driving force behind ASOTUCON, a fast-growing industry event designed to bring together automotive retail leaders, innovators, and culture-shapers. Paul brings over 20 years of experience as an automotive entrepreneur, with a focus on brand and community building, while Kyle’s background is rooted in dealership operations, giving him a strong grasp of the systems and execution that drive retail success. Through their work, they’ve built a community-focused platform that blends media, events, and daily engagement to challenge how the auto industry connects and evolves. ASOTUCON reflects that mission, creating a space where dealers, partners, and creatives collaborate in ways that push the industry forward.  More Than Cars is the broader business behind their work, focused on building media, experiences, and technology that help the automotive industry think beyond transactions and toward long-term relationships. Website: https://www.morethancars.com/ ASOTUCON: https://www.asotucon.com/ About Glenn Pasch “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

Hoping your team figures it out isn't a strategy. If you're a new manager frustrated by missed targets or a team that seems stuck, the problem might not be them — it might be how you're communicating direction.  This episode gets practical: what clear looks like, how to set expectations that actually land, and how to stop managing outcomes and start managing clarity. Let me know your thoughts.  “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” About Glenn  Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

AI isn't failing in your business — leadership around it is. In this episode, we break down the five most common mistakes leaders make when introducing AI to their teams, and more importantly, how to fix each one. From treating AI like a purchase instead of a strategy, to ignoring the very real human resistance that comes with change, these missteps are quietly killing adoption — and results — across organizations everywhere. You'll walk away knowing exactly how to set clear expectations, build real confidence through training, address your team's fears head-on, and hold people accountable in a way that actually sticks. Because here's the truth: AI won't transform your business. Your leadership around it will. “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Meet Glenn Pasch Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

A big leadership failure is asking bad questions. It confuses your team, leads nowhere and does not generate the results you are looking for. As a leader, your job is to offer clarity, not confusion.  So how do you ask better questions? We cover this as I was interviewed by Shasta Haddock, host of the "I'm a CarChick Podcast" this year at NADA, the largest automotive conference in the US.  Great conversation and we discuss my book, "The ROad to Sold" and the video series as well. Love to hear your thoughts. Enjoy!! “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

What happens when you put people before process and profit? In this episode, Brad Wise, General Manager of Ferman Chevrolet, shares how a people-first leadership philosophy drives stronger retention, higher profitability, and a better customer experience.  We unpack how investing in employees, building trust, and creating accountability doesn’t just feel good—it shows up on the bottom line. If you’re struggling with turnover, culture, or consistency, this conversation offers a roadmap for leading differently and winning long-term. About Brad Wise:  Linkedin https://www.linkedin.com/in/brad-wise-92ab7a78/ Brad Wise is a veteran automotive retail executive with over 35 years of experience in the car business, known for his leadership, team-building ability, and passion for excellence in dealership operations. He currently serves as Executive Manager at Ferman Chevrolet Mazda in Tampa, Florida, where he leads sales, culture, and operational strategy in a highly competitive market.  Management Philosophy & Culture Brad is widely recognized for a human-centered leadership approach — prioritizing recruitment, training, and retention of top talent. He believes effective leadership involves being present, encouraging, and committed to continuous learning. Wise aims to create a work environment where teams thrive and feel empowered to succeed, treating coaching and development as foundational to the dealership’s growth.  Industry Contributions & Thought Leadership Beyond dealership operations, Brad is active as a speaker and contributor to automotive industry media, participating in podcasts and interviews about sales excellence, recruiting strategies, and entrepreneurial leadership in retail automotive.  He also hosts the “WISE UP Podcast”, where he merges business insights with personal development principles — reflecting his belief that mindset and leadership growth go hand-in-hand with business success. podcasts.apple.com About Glenn “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

Training the next generation of leaders needs a new playbook.  The next generation of managers isn’t motivated, trained, or developed the same way you were—and that’s where many experienced leaders struggle. In this episode, we talk with industry expert Bob Lanham and break down what seasoned managers must unlearn to successfully train, coach, and empower tomorrow’s leaders.  From communication styles and feedback expectations to accountability and career development, this conversation challenges old assumptions and offers practical insights to help your management team evolve without losing standards. Don't miss this episode!! About Bob Lanham: Bob Lanham recently was Co-CEO of CarNow after joining in September of 2022 as Senior Vice President of Retail Development. Bob’s responsibilities include oversight of CarNow’s Manufacture relations and National accounts, industry relations, partnering with their product team to develop new offerings, as well as, working with their marketing team to drive awareness of both CarNow and their offerings. Bob has a rich digital/tech history previously being the Head of Automotive Retail at Meta where he was responsible for driving advertising and partnership demand for Meta’s apps globally. Bob also opened the Michigan, Ohio and Pennsylvania territory for Hulu when Hulu just launched. Prior to Hulu, Bob spent four years at Yahoo! and three years at Microsoft. Connect with Bob: https://www.linkedin.com/in/boblanham/ About GLenn Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

Leadership isn’t just about performance—it’s about the legacy you leave behind. In this episode, Glenn Pasch explores five critical lessons experienced leaders must pass on to help the next generation grow as managers, professionals, and people. From accountability and communication to confidence and character, this conversation is a must-listen for leaders responsible for developing future talent. If you’re responsible for leadership development, or even helping your kids succeed in life, this episode provides practical insights to help you prepare future leaders for success. About Glenn Pasch Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.

In Episode 213, leadership coach and business strategist Glenn Pasch reveals the 10 essential keys to success that drive results in both business and personal life. From defining a clear vision and setting measurable goals to building accountability, consistency, and confidence, Glenn shares actionable insights every leader and professional can use to achieve lasting success. Discover how to create a structured plan of action, document effective processes, and lead with persistence and flexibility. Glenn explains why success isn’t about massive leaps—but about daily habits, coaching through questions, and small, consistent improvements that compound over time. Whether you’re leading a team, managing a business, or focusing on personal growth, this episode provides a step-by-step roadmap to elevate your results and mindset. 🎧 Listen now to learn: How to build clarity, accountability, and confidence in leadershipWhy consistent daily execution outperforms big, sporadic effortsHow to create an environment where success happens every dayAbout Glenn Pasch “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies.  He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/ Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast! If you enjoyed this episode, please: Subscribe to the channel Leave a review or comment Hit the notification bell so you don’t miss new episodes Share it with someone in your network who’s ready to lead Let’s grow together.

Welcome to a New Season of Shows:  In this episode, Glenn Pasch tackles one of the biggest blind spots in automotive retail — lost sales follow-up. He explains how most dealerships lose deals not because of a lack of leads, but because of a broken process after the customer leaves the showroom. Drawing insights from dealer leader Brad Wise, Glenn breaks down how to minimize “spillage” and recover the 10–20 vehicles that slip away each month due to poor follow-up. He outlines practical steps for reviewing your CRM, creating a written follow-up process, and setting measurable goals to re-engage unsold customers. Glenn shows how to identify when customers buy elsewhere — and how to stop it from happening again. Whether you manage a the whole operation, the BDC, sales team, or marketing operation, this episode will help you build an accountability culture that turns missed chances into measurable wins. About Glenn Pasch “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies.  He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/ Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq If you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast! If you enjoyed this episode, please: Subscribe to the channel Leave a review or comment Hit the notification bell so you don’t miss new episodes Share it with someone in your network who’s ready to lead Let’s grow together.

Today’s episode covers a topic that comes up constantly at conferences, in leadership discussions, and on podcasts—but it’s often approached in a very conceptual, vague way. That topic is culture. You hear it all the time: “We want to build a strong company culture.” “Our culture attracts top talent.” “We take pride in our culture.” But when you dig deeper and ask, “What does that actually mean?”—a lot of people struggle to give a clear, actionable answer. So today, we’re going to fix that. We're going to talk about what culture really is, what it isn’t, and how to actually build a strong, sustainable culture within your organization. Enjoy and let me know what culture means to you. About Glenn “Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.” Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies. He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally. With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results. Let’s Connect Website: https://bit.ly/3HyFK3J  LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/ 🎧 Thanks for Listening! Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please: Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead Let’s grow together.