
Advertise on podcast: Business Excellence - TOP 5 Series
Rating
4.8from
This podcast has
310 episodes
Language
EnglishPublisher
Rael Bricker and Lindsay AdamsExplicit
No
Date created
2020/10/21
Latest episode
2026/10/18
Average duration
22 min.
Release period
13 days
Description
In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series. In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life. Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.
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Check latest episodes from Business Excellence - TOP 5 Series podcast
In Conversation - Kate Engler Top Five Tips For Getting Media Coverage Without Needing An Expensive PR Agency - Yes You CAN Do It Yourself
2026/10/18
“It’s actually not the journalist’s job to promote your business.”
Kate Engler Top Five Tips For Getting Media Coverage Without Needing an Expensive PR Agency – yes you CAN do it yourself
1. Pitch useful expertise, not your business
2. Back yourself
3. You don’t need an expensive PR agency to get coverage
4. Write a proper media pitch in the third person
5. Use AI carefully
TIME STAMP SUMMARY
01:40 Changing how you pitch is important
05:50 Overcoming Imposter Syndrome
10:12 Effective Media Pitching Strategies
15:48 Writing Professional Media Releases
21:17 The Role of AI in Media
Where to find Kate?
Website https://meetthepressmasterclass.com.au/
LinkedIn https://au.linkedin.com/in/kate-engler-publicity
Kate Engler Bio
In a nutshell, Kate breaks the rules of how businesses get publicity.
Her MEET THE PRESS MASTERCLASS links journos directly with hand-selected business owners and allows journalists to hear multiple pitches in one go - direct from the client, with no ‘PR whitewashing’ and no more 'dud' pitches.
What do journalists get out of this? Qualified businesses with juicy stories that they can immediately take to their viewers, readers or listeners.
Kate challenges the way publicity is harnessed by businesses, by giving them access to thousands of dollars of free media exposure without using the traditional PR agency model or needing her assistance beyond her highly regarded MasterClass.
(Yep - that means her MasterClass is an ‘upsell free zone’ – Quite refreshing don’t you think?)
After many years working in corporate PR on both sides of the country with internationally recognised brands including World Vision, P&O Cruises, the Make-A-Wish Foundation, the Starlight Children’s Foundation, BedShed, Homeloans Ltd, Australand, Sanwa Vines, and Dilmah Tea, Kate now puts the power of the media into the hands of everyday business owners so they can easily and quickly generate their own media coverage.
Every year, her MasterClass graduates regularly feature across thousands of hours of TV and radio time, and hundreds of pages of national, local and specialty newspapers and magazines including some of Australia’s biggest TV shows including The Project, A Current Affair, The Today Show, Ticker TV, Sunrise and ABC News 24, Daily Mail, Body & Soul and Prevention magazine, Inside Small Business and SmartCompany.
They have been interviewed on numerous radio stations including 3AW, 2UE, 6PR, ABC Radio around the country and 4BC and featured in the nation’s biggest circulating newspapers including The Age, The Sydney Morning Herald, The Courier Mail, The Australian, Herald Sun and Daily Telegraph as well as many local newspapers.
They have also found extremely valuable exposure in many specialist publications and on online news and industry sites.
Better still, a growing number of Kate’s MasterClass graduates are now asked to appear regularly in the medial as experts in their field.
You will find Kate to be an engaging, generous presenter with a warm, welcoming and surprisingly (for a PR person) genuine nature.
In Conversation - Simon Bowen Top Five Tips For How To Make Your Genius Impossible To Ignore
2026/10/11
“Why gets you hear, but how gets you chosen.”
Simon Bowen Top Five Tips for How to make your genius impossible to ignore
1. The genius lives in one head, not in a transferable model
2. Buyers cannot tell your depth from your competitor's surface
3. Why creates interest, but it never closes a high-stakes deal
4. Urgency-driven pitching signals risk, not confidence
5. Buyers need to try on your genius before they'll buy it
TIME STAMP SUMMARY
01:10 Codifying Company Genius
04:26 Simplification Through Visual Models
13:32 Why Gets Heard and How Gets Chosen
20:51 Prioritizing Buyer Safety Over Urgency
Where to find Simon?
Website www.modelsmethod.com
LinkedIn https://www.linkedin.com/in/simonbowen-mm
Simon Bowen Bio
Simon Bowen is the world's leading authority on strategic thinking systems and founder of The Models Method®, the proven methodology that transforms how organisations unlock, protect, and scale their unique intellectual genius. He works with Fortune 500 companies, heads of government, military leaders, and visionary CEOs to extract their intuitive genius and create visual frameworks that revolutionize how they sell, position, and deliver complex value.
With over two decades advising some of the most influential leaders across complex industries including manufacturing, mining, financial services, technology, defence, and infrastructure, Simon operates at the intersection of where most businesses fail: making the invisible visible. His fundamental findings are that thinking is systematically undervalued in our modern world, yet the power and success of any organisation is directly proportional to the quality of thinking and ideas on which it is built.
The Models Method® has enabled clients to achieve complete clarity on what they truly sell, transform how their team’s articulate value, revolutionize conversion rates, and create deep organisational alignment around their core genius. Through his strategic frameworks, combined with pattern recognition mastery and extraction expertise, Simon has helped leaders protect their intuitive methodologies, scale without dilution, and build multi-generational market power.
Simon is the creator of the Models Method® framework and host of The Wisdom of...Show is a powerful interview series featuring some of the world's most respected thinkers, founders, and industry-shaping leaders. His methodology has been developed through years of research and real-world application across multiple industries, making it a proven solution for complex organisations worldwide.
In Conversation - Derek Fredrickson Top Five Tips For Building A Business That Scales Without You
2026/08/16
“Business owners love to start things, but they can’t stand finishing things, and so the team ends up having all of these unfinished projects.”
The Top 5 Tips for Building a Business That Scales Without You
1. Do a Bottleneck Audit
2. Stop Delegating Tasks - Start Delegating Outcomes
3. Build One Operating Rhythm This Week
4. Define What Only You Can Do
5. Hire for Trust First
TIME STAMP SUMMARY
01:15 The audit helps business owners shift from an operator mindset to an owner mindset.
08:10 Delegating outcomes leads to more effective and efficient team execution.
12:20 Creating a culture of accountability, ensuring everyone is responsible for their outcomes.
13:16 Business owners should focus on activities that only they can do and those that light them up.
16:05 Trust is crucial for effective delegation and operational support.
Where to find Derek?
Website https://thecoosolution.com/
LinkedIn https://fr.linkedin.com/in/derekfredrickson
Derek Fredrickson Bio
Derek Fredrickson is the CEO and founder of The COO Solution, a fractional COO firm that works hands-on with 7- and 8-figure founders and CEOs to build the operational foundation their businesses need to scale. With over 16 years as a Chief Operating Officer and second-in-command, including years running operations for his wife Fabienne Fredrickson's coaching business as she scaled it to multiple seven figures, Derek has spent his career at the intersection of operational leadership, team building, and founder development. He relocated his family to Paris over a decade ago and built The COO Solution from the ground up, and now leads a team of fractional COOs embedded inside growing businesses across industries. He also hosts The COO Solution Podcast, where he shares practical insights on scaling, leadership, and what it actually takes to build a business that runs without the founder at the center of everything.
In Conversation - Drew Dorenfest Top Five Tips For Small Business Owners To Get Found Online
2026/08/09
“It’s not about cleverness, its about clarity.”
Drew Dorenfest Top Five Tips For Small Business Owners To Get Found Online
1. Get more reviews.
2. Optimize your website
3. Write content that cites sources
4. Focus on your best social network
5. Email your email list regularly
TIME STAMP SUMMARY
02:00 Managing Negative Reviews and Optimizing Websites
06:06 SEO Practices and AI Content Creation
10:05 Focusing on the Best Social Networks
12:52 Email Marketing and Staying Top of Mind
15:20 Repurposing Content Across Social Networks
Where to find Drew?
Website www.clientmagnetcrm.com
LinkedIn https://www.linkedin.com/in/drew-dorenfest-64688213
Drew Dorenfest Bio
Drew Dorenfest is a marketing expert who has worked with global brands such as Netflix, Apple, Warner Bros, The NFL and many more as video editor. Now with client Magnet CRM he’s using his expertise to help fellow small business owners grow their brands through more clients, more 5-star reviews and more sales.
In Conversation - Steve Riddle Top Five Tips For Closing The Gap Between Leadership Intent and Impact
2026/08/02
“Real accountability is not something you impose on people. It’s a culture that they choose.”
The Top 5 Tips for Closing the Gap Between Leadership Intent and Impact
1. Telling people the what without owning the how.
2. Accountability is chosen, not imposed.
3. The intent-impact gap.
4. Reflection only has value if it changes behaviour.
5. Self-awareness as the core leadership tool.
TIME STAMP SUMMARY
01:32 Overcoming Fear of Setting Expectations
05:59 Balancing accountability and trust
10:03 Generational differences in feedback
16:25 Developing self-awareness
Where to find Steve?
Website https://coachstation.com.au/our-team/
LinkedIn https://au.linkedin.com/in/steveriddlecoachstation1
Steve Riddle Bio
Steve Riddle is the founder of CoachStation, a Brisbane-based leadership coaching and advisory practice operating across Australia since 2010. He has spent 16 years coaching leaders, working with more than 600 leaders across 90-plus organisations on leadership capability, accountability and decision quality. Steve is the author of Falling Into Leadership and creator of the Effective LEADER framework. He is a QUT Leadership Institute Fellow and a regular podcast guest and contributor. His clients range from emerging leaders to senior executives and business owners, with engagements spanning one-to-one coaching, leadership workshops and embedded organisational partnerships.
In Conversation - David Deighton Top Five Tips For Active Listening
2026/07/26
“In that moment of silence, you just remain silent and eventually the person in front of you will say something more and add more and add more. And often it’s more and more personal…”
David Deighton Top Five Tips For Active Listening
1. Active listening, all senses included
2. How are all performance artists while listening
3. Abstract listening example
4. Conceptual listening example
5. Listening with strangers
TIME STAMP SUMMARY
01:36 Using all senses to be truly present in a conversation.
05:10 Silence demonstrates respect
11:20 Disrupting social norms to have deeper conversations
20:10 Acting with intent ties back to active listening
Where to find David?
Website https://www.triptychdialogue.com/
YouTube https://www.youtube.com/@triptych-dialogue
David Deighton Bio
I am told that my work is unusual and urgent. I'll explain, first my background: I am an artist, educator, father, world traveller and entrepreneur working on transformational experiences using abstract art. My background as an art dealer and creator of a successful art business allowed me to invest back into community and country. I use art to do this. I am about engaging strangers in the spirit on connection, and I do this in innovative ways. I'm focused on the taboo subject of politics, but that word can be exchanged for a multitude of taboo subjects.
I do NOT talk politics rather it's about tools to heal community, bridge divides, transform and explore artistic expression. For the last 6 years I have been actively engaging with strangers in public spaces, asking them to talk to their political opponents, listen to them and find commonalities. So far all has gone well without confrontation. How do I do this? I set up art installations in free speech areas where I share communication techniques with the public to use in engaging with strangers.
Thousands of visitors have discovered my work in unlikely venues such as National Parks or even a mountain top. I'm happy to share what I have discovered and also share stories from my encounters, my multiple travels around the World or offer insights into humanity. All these experiments have been profoundly transformative.
Listeners will discover meaningful ways to change our course away from division and hatred to a healthier exchange that benefits them and those around them.
In Conversation - Andrew Griffiths Top Five Tips For Why You Should Proudly Be The Most Expensive
2026/07/19
"You can't be the most expensive and be the most crap at what you do.”
Andrew Griffiths Top Five Tips For Why You Should Proudly Be The Most Expensive
1. When you play in the cheap end of town, you are just another transaction
2. If you’re going to be the most expensive you have to be the best, and there is no downside to this
3. The right customers are looking for the best, not the cheapest
4. Being the most expensive differentiates you in so many ways
5. Businesses that charge the most build financial resilience
TIME STAMP SUMMARY
01:40 Competing solely on price is a lack of creativity and leads to a lack of emotional connection with customers.
04:10 Being the most expensive requires delivering exceptional value in every aspect of the transaction.
09:20 Rewriting the stories and mindsets that prevent business owners from charging appropriately.
15:25 Attracting the right customers who value quality and are willing to pay more leads to long-term business success.
20:10 Financial resilience leads to a more sustainable and less stressful business environment.
Where to find Andrew?
Website https://www.andrewgriffiths.com.auWebsite
LinkedIn https://au.linkedin.com/in/griffithsandrew
Andrew Griffiths Long Bio
Andrew Griffiths stands as Australia’s #1 small business author and global authority on future-proofing businesses. With 40 years of entrepreneurial wisdom, 14 bestselling
books published in 65 countries, and over 1,000 presentations delivered across 25 countries, Andrew brings a rare combination of street-smart experience and profound business insight to every stage. What sets Andrew apart isn’t just his impressive credentials – it’s his ability to see the human element in an increasingly
digital world. Renowned as one of the greatest storytellers in the speaking profession, Andrew weaves masterful narratives drawn from his vast bank of personal experiences
and business observations, delivering powerful lessons that resonate long after the presentation ends. As an entrepreneurial futurist, he champions the power of human intelligence in business, helping organisations and leaders navigate change while staying authentically connected to their customers. His gift for storytelling transforms complex business concepts into memorable, actionable insights that inspire real change. Drawing from his extraordinary journey from orphan to international business authority, Andrew delivers more than just insights, he shares battle-tested wisdom
that has helped both Fortune 500 companies and small business owners thrive. His presentations blend powerful storytelling with practical strategies, delivered with an
authenticity that can only come from someone who has lived the entrepreneurial journey in all its ups and downs. Organisations around the world including the European
Union, CBS, Hewlett Packard and Hertz have trusted Andrew to deliver not just inspiration, but actionable wisdom that creates lasting impact. His unique ability to hold a mirror up to audiences, showing them both challenges and opportunities comes wrapped in his signature style of unapologetic honesty and quick wit.
Andrew specialises in helping audiences:
• Look at their business from a global trend perspective
• Embrace human intelligence as a competitive advantage
• Use storytelling in a strategic way to connect and influence
• Build deeper customer connections in a digital age
• Navigate price increases and value positioning
• Transform their definition of success
• Create bulletproof brands that stand the test of time
• Feel inspired by global stories of innovation in business
When Andrew takes the stage, he doesn’t just leave a warm impression, he catalyses real change. His mission is to help people of substance build businesses of substance,
ensuring they remain relevant and resilient in an ever-evolving marketplace.
In Conversation - Tracy Holland Top Five Tips For Business Builders
2026/07/12
“My circle decides my ceiling.”
Tracy Hollands Top Five Tips For Business Builders
1. Stop confusing activity with leverage
2. Turn your influence into something tangible
3. Build with your community, not just for them
4. Simple scales. Complex breaks
5. Choose rooms that expand your future
TIME STAMP SUMMARY
01:23 Doing more with less
05:40 Building a brand, no matter what
10:20 Include your community in changes
13:50 Focus on simplicity
17:10 Who is in your surroundings
Where to find Tracy?
Website https://www.innerfifth.com/
LinkedIn https://www.linkedin.com/in/tracyholland
Tracy Holland Bio
I’m a founder, investor, and operator who has spent more than two decades building brands and businesses with women who lead. I co-founded HATCHBEAUTY and helped scale it to over $750M in cumulative wholesale revenue, launching and growing brands like Naturewell, Nuance by Salma Hayek, BLISS Color, FOUND Active, and Orlando Pita Haircare.
Today, I lead the InnerFifth ecosystem, Potential to Powerhouse, Inner Fifth Accelerator, and Goodwill Brands, which is designed to take creators and entrepreneurs from inspiration to product to scale. I believe a woman’s greatest asset isn’t capital, it’s conviction, and the community that amplifies it.
My mission is to build rooms where powerhouse women rise together, with clarity, strategy, and support. I’m an EY Entrepreneur of the Year, a Fashion & Beauty Award recipient, and a member of The Committee of 200.
In Conversation - Dre Baldwin Top Five Tips For Eliminating Execution Drift in Growing Organizations
2026/06/21
“People don’t do what you expect, they do what you inspect”
Dre Baldwin Top Five Tips for Eliminating Execution Drift in Growing Organizations
1. Define Behavior, Not Just Outcomes
2. Build a measurable execution scorecard
3. Remove Ambiguity from Roles and Standards
4. Systematize “The Same Things, The Same Way, Every Time”
5. Enforce accountability through structure not emotion
TIME STAMP SUMMARY
04:03 Importance of team leaders communicating that activities are being tracked to ensure compliance.
08:58 Consistent enforcement of standards is crucial for maintaining order and respect.
17:58 Systems can be simple but effective, and they are essential for managing growth.
20:10 Accountability should be based on consistent processes, not personal relationships or moods.
Where to find Dre?
Website https://www.dreallday.com/
LinkedIn https://www.linkedin.com/in/dreallday
Dre Baldwin Bio
Dre Baldwin is the creator of Work on your game, the operating system for high performance entrepreneurs.
After a 9-year pro basketball career, Dre has delivered 4 TEDx Talks, authored 43 books, and built a body of work consumed over 100 million times.
His framework installs discipline, structure and presence into experts and service pros ready to scale from six to seven figures with clarity, confidence and control.
In Conversation - Nancy Youssef Top Five Tips For Moving From Fear To Purpose and Building A Life You Actually Want
2026/06/14
“Success really should be improving your life, not just consuming it.”
Nancy Youssef Top Five Tips For Moving From Fear to Purpose and Building a Life you Actually Want
1. Commit before you feel ready
2. Money is emotional before it’s mathematical.
3. Let go of control to become a better leader
4. Purpose isn’t something you find- Its something you keep choosing
5. Build a business that gives you freedom, not just success.
TIME STAMP SUMMARY
01:37 Readiness is achieved through action and experience.
06:40 Knowing your numbers and understanding trigger points.
14:50 Purpose can change based on life circumstances and challenges.
20:10 Make changes to achieve the freedom they desire, even if it means taking risks.
Where to find Nancy?
Website https://www.nancyyoussef.com.au/
LinkedIn https://www.linkedin.com/in/nyoussef/
Nancy Youssef Bio
Nancy Youssef is an award-winning business mentor, Certified Speaking Professional and author of Fear Money Purpose and Success Beyond Fear.
She founded Classic Finance in 2003 and Classic Mentoring and Coaching in 2012, originally to give back to startups in the finance industry. That work has since evolved into mentoring more than 300 entrepreneurs and SME owners across many industries in Australia and beyond. She sold Classic Finance in 2019 and has been fully dedicated to mentoring and speaking ever since.
Nancy is a Director on the PSA Board and a graduate of the Australian Institute of Company Directors. A lifelong student of leadership, she has invested in her entrepreneurial journey through Richard Branson's Necker Island and pursued development through UCLA Anderson School of Management, Bond University and the Mind Academy where she holds certifications in NLP, Life Coaching, Hypnotherapy and Sustainable Dynamics.
Nancy has also raised hundreds of thousands of dollars supporting charitable initiatives across Africa, the Middle East and beyond. For her, purpose-led business and giving back have always been the same pursuit.
She is known for her grounded, candid style and one question guides everything she does: does this give you more freedom or less?
In Conversation - Eytan Segev Top Five Tips For Reading People Instantly and Making Better Decisons in Business and Life
2026/06/07
“Your gut feeling about a person is a powerful early-warning system, but it only becomes truly useful when you check it against what you see and hear beyond the words.”
Eytan Segev Top Five Tips For Reading People Instantly and Making Better Decisions In Business and Life
1. Read Structure, Not Behaviour
2. The face is a map of decision-making
3. Trust Signals are visible in seconds
4. Stress always leaves a clue
5. Adapt your communication to win
TIME STAMP SUMMARY
06:48 The significance of facial structure
15:50 Listening and observing body language to understand communication better.
22:00 Understanding stress in others to communicate more effectively and help them.
23:00 Adjusting your approach to match the other person's communication style.
Where to find Eytan?
Website https://il.linkedin.com/in/eytansegev
LinkedIn https://body-language.academy/
Eytan Segev Bio
For over 19 years, Eytan Segev - The Profiler has unlocked the hidden codes of human behavior. Through face reading, body language, and micro-expressions, he equips audiences to connect deeper, communicate clearer, and influence with impact.
Born in South Africa, Eytan moved to Israel at 3. At 13 he lost his mother, returned to South Africa a year later, and came back to Israel at 19. These shifts forged his mission: mastering the art of reading people.
Today, at 59, he lives in Israel, happily married and father of three daughters. For 12 years, he and his wife have also been a foster family to a child from Eritrea, now 13-experiences that give his work rare authenticity.
Eytan has trained corporations, government agencies, universities, security forces, and thousands of professionals worldwide. He is the creator of the Profiler Practitioner program, a unique training system taught online and in person, and has delivered hundreds of workshops on personology, face reading, body language, lie detection, and micro-emotions.
He is also the founder of a startup that applies face-reading and body-language technology, merging human insight with AI and behavioral analytics.
A board member of the Virtual Speakers Association International (VSAI), Eytan is recognized as Israel's leading authority in face reading and body language.
His bestselling book, The Complete Guide to Face Reading, Body Language & Micro-Expressions, is a cornerstone for professionals seeking stronger communication.
As Tony Robbins said: "The way we communicate with others and with ourselves ultimately determines the quality of our lives." That belief drives Eytan's mission.
Audiences learn to:
o Decode trust and intention through body language.
o Recognize hidden emotions and micro-expressions.
o Use face reading to understand personality and motivation.
o Build stronger connections in leadership, sales, education, and relationships.
Whether on stage, in universities, or in consultation, Eytan delivers charisma, depth, and transformation. Like a Mentalist, he reads people instantly. Participants leave inspired and equipped with tools that change how they see others-and themselves. Participants leave inspired-and equipped with tools that immediately change how they see others and themselves.
If you want a speaker who electrifies audiences and transforms the way they connect, Eytan Segev - The Profiler - is the one, bringing knowledge, passion, and unforgettable impact wherever he speaks.
In Conversation - Sarah Rowan Top Five Tips For Staying Human, Creative and Connected in 2026
2026/05/24
“We’re in a world surrounded by so much data and AI we can get lost in the noise of it all, and I’ve found that throughout my year as a performer, the amount of times people say to me, you know, your content is great, but your energy, your essence, your presence is what really makes us attracted to connecting with you…”
Sarah Rowan Top Five Tips For Staying Human, Creative and Connected In 2026
1. Choose presence over performance
2. Create spaces where people feel safe, seen and connected
3. Prioritize quiet...stillness is becoming a superpower
4. Grow your tech skills... and your human skills... side by side
5. Get your hands in the dirt
TIME STAMP SUMMARY
01:39 Human connection and presence are essential,
06:05 Creating a safe space for people to be creative, free from judgment and ridicule.
12:48 Learning bit by bit to avoid burnout and stay present.
18: 50 Finding small ways to connect with nature, even in urban environments, to improve their overall well-being.
Where to find Sarah?
Website https://artistsarahrowan.com/about/
LinkedIn https://www.linkedin.com/in/artistsarahrowan/
Sarah Rowan Bio
Sarah Rowan (who now goes by Rowan) is an artist and thought leader who empowers individuals and organizations to ignite a better future through creativity. As one of Australia’s top Speed Painters, she has lived and breathed the dynamic process of transformation for over 20 years, turning blank walls and cavasses into thought-provoking pieces of art, with limited time and often in front of a live audience. Merging her artistic talent with her passion for public speaking, Rowan has reimagined the role of the artist, pushing the boundaries of a studio-based pursuit into a trail-blazing performance genre that challenges the limitations of time and space.
After graduating from Converse College in 2003 with a BFA in Studio Art, Rowan started an art business in Greenville, South Carolina, USA before moving to Sydney to expand her horizons. It was here that she used the process of creative futurism to overcome depression, challenge chronic illness and create a new future for herself and her family. No longer shackled by societal norms, she has stepped into the full power of her truth personally and professionally.
Rowan’s strong emotional storytelling, along with her ability to paint fast and think fast has captivated hundreds of clients like Nestlé, ANZ, AMP, Ernst & Young, Woolworths, Sydney Airport, and Priceline. She has inspired audiences to embrace their own creativity which she believes is a “birthright to all” and to date has painted at over 600 events raising over $400,000 for charity.
Other clients include: SAP, Netball World Cup, Salvation Army, Terry White Chemmart, YPO, City of Sydney, Commonwealth Bank, American Express, Doterra, Department of Defence, Mirvac, Australian College of Nursing, Liberty Finance, University of Sydney, NAB, ANZ, Dexus, Fastway Couriers, AUSCAM, Bombay Sapphire, International Canadian School Ho Chi Min City, etc.
In Conversation - Kelvin Holliday Top Five Tips For The Payment Gateway Revolution
2026/05/17
“Pain and trauma are the building blocks for resilience.”
Kelvin Holiday Top Five For the Payment Gateway Revolution
1. Trust is not a strategy, verify everything, especially with those closest to you.
2. Freedom isn’t determined by income, it’s a mindset that you leverage.
3. Pain and trauma is the building block for resilience.
4. Reinvention has no age limit
5. Dig the well early
TIME STAMP SUMMARY
01:26 Trust without documentation is chaos
07:06 Turning cashflow into travel and lifestyle freedom
14:43 Building resilience
19:32 Being prepared for obstacles
Where to find Kelvin?
Website https://kelvinholliday.com/
LinkedIn https://th.linkedin.com/in/kelvinholliday
Kelvin Holiday Bio
Kel is a 5 times best-selling author, international speaker, and recognized internationally by Fox ABC and NBC media as a top 10 professional in leadership systems. Family is everything to Kel. He has 3 loving daughters, all health professionals, a son who leads one of the largest Canadian sound recording studios, and 3 grandsons.
Kel is a leading expert in the creation of freedom, and he lives what he teaches having visited 15 countries in the past 2 years and now living in northern Thailand with his new bride. Kel is a serial entrepreneur, having built his first million $$ business (45 million plus) at age 24 while at the same time teaching business management at TAFE at night.
Kel has ALWAYS loved tech and teaching. He is an multi-award-winning entrepreneur and has always been at the forefront of technology solutions and education since personal computers were a thing.
· He owned his first IBM computer in 1978
· Was one of the first Microsoft techs in Australia in 1984
· Developed the first software for his building company in 1986
· Run a radio program on business growth before Podcasting was a thing
· Owned a small TV and film production studio
In 2018 Kel decided to retire aged 55. Selling all his business and buying a caravan to travel Australia. Well, that lasted all of 2 weeks. One of the businesses he was selling advised him late in the settlement period that they didn't want to take on the 15 VAs he employed. So, not wanting these 15 long-standing employees to be unemployed, within 4 days he reshaped everything to start a new company called the Transformational Hub that went on to grow into 9 global companies, located in 3 countries, serving clients globally including a Highlevel agency that he started in 2019.
Kel is always saying, “I love to empower entrepreneurial growth that doesn't lead to breakdown or burnout but instead to create freedom”
In Conversation - Luke Evans Top Five Tips For Building A Resilient Culture
2026/05/10
“Real change doesn’t come from big ideas alone. It comes from small, repeatable moments done well over time.”
Luke Evans Top Five Tips For Building a Resilient Culture
1. Redefine what culture actually is
2. Start with your why, not your values poster
3. Be intentional about how culture is lived, not just stated
4. Stop treating wellbeing as a standalone initiative
5. Use resilience as the capability that holds it all together
TIME STAMP SUMMARY
01:13 Culture is influenced by norms and rules
07:07 Living culture intentionally, not just stating it
15:50 Importance of addressing wellbeing
19:40 Resilience is about advancing
Where to find Luke?
Website https://cuppa.pickmybrain.world/profiles/luke-evans
LinkedIn https://www.linkedin.com/in/luke-evans-1348475a/
Luke Evans Bio
After nearly 20 years working for some of the world’s most loved brands, I’ve come to believe that resilience is not built in our biggest moments. It’s built in the quiet, ordinary ones that shape how we show up every day.
Across my life and work, one pattern has stayed consistent, especially amongst high achievers. When we’re under pressure, we work harder. Try more. Push through. But without understanding what’s actually driving the challenge, at the level of belief and biology, that effort creates a disconnect. Over time, it shows up as burnout, disengagement, and corporate values nobody really believes in.
I’m a resilience coach and facilitator, and Founder of Emotive Work. My work has taken me through leadership and advisory roles, building businesses, living and working internationally, and supporting leaders and teams through periods of change and uncertainty. Along the way, I’ve seen what happens when capable people are expected to cope without the tools, language, or systems to support them.
That experience shaped my purpose. Helping individuals and organizations understand that culture is behaviour repeated, resilience is biology before behaviour, and belief is what makes purpose work. When those layers are aligned, people don’t just perform better. They feel better, and the work becomes more sustainable for everyone.
Today, I work with leaders and teams to build resilient, purpose-led cultures grounded in how humans actually function. Not through quick fixes or wellbeing initiatives, but through everyday practices that support regulation, connection, and accountability.
Because real change doesn’t come from big ideas alone. It comes from small, repeatable moments, done well, over time.
If you’re noticing your people are struggling more than they should, or your culture isn’t helping you grow, the work starts here.
In Conversation - Sammi Jaeger Top Five Tips For Creating A Fueled-Up Life and Business
2026/04/19
“What gets celebrated, gets repeated. If there’s something you want more of, you shine a light and celebrate it.”
Sammi Jaeger Top Five Tips For Creating A Fueled-Up Life and Business
1. Clarity
2. Consistency
3. Connection
4. Celebration
5. Capacity
TIME STAMP SUMMARY
01:15 How lack of clarity can cause burn out
05:30 Who do you celebrate with
10:30 Celebrating the achievements
12:50 How can you build capacity
Where to find Sammi?
Website https://www.sammijaeger.com/
LinkedIn https://www.linkedin.com/in/sammijaeger/
Book www.sammijaeger.com/fuelleduplife
Sammi Jaeger Bio
Sammi Jaeger is a Business and Life Strategist, Coach, Speaker, Podcaster and Author. After Sammi’s life hit a crossroad, she hit the wall, picked herself up again and began leaning into creating and living her own Fueled Up Life. This time by design.
Sammi has sat in the employee, freelancer and founder seats and loves spending her time with business owners turning their dreams into plans.
Sammi is deeply passionate about how our relationships impact the quality of our lives. She is an advocate for the UN Global Goals and knows that we all have a role to play in creating a better world.
Podcast reviews
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lavhill 2025/11/30
Short, Sharp, and Packed with Value!
I’m so glad I found this! The Business Excellence Top 5 podcast is a hidden gem for busy professionals. Each episode is concise yet full of actionable...
Todd2401 2025/10/28
Absolute Pros on delivering audience value
Man, what a cool show concept. These guys are all about giving their listeners 20 minutes of wisdom to knock out during their car ride to/from work. T...
Ral W 2025/06/18
Wonderful hosts, great value for entrepreneurs
Being a guest on The Business Excellence Top 5 podcast was a true pleasure. The conversation was thoughtful, practical, and packed with real value for...
Sharpen the spear 2024/06/24
Very enjoyable.
This was a great experience. Rael came prepared and asked great questions and kept the interview moving along very well.
Rand-Thriving! 2024/02/20
Crisp Format and Wee Organized Hosts
Rael and Lindsay are well organized and listen well with good follow up questions. Their format is crisp and focused.
Cfow110 2023/09/19
Fun and energetic
Rael and Lindsay have created a fun, punchy show with their Top Five format. I enjoyed the energy of the show and their thoughtful and relevant questi...
unhappy2008 2023/07/11
Superb content
I loved being guest in this podcast. Rael and Lindsay are excellent hosts asking well informed, relevant questions. I really enjoyed our conversation ...
RaamGlobal 2022/02/22
Straight talk about culturing excellence
Rael & Lindsay are masters at straight talk about what it takes to culture excellence in yourself and business. They're great at getting nuggets of ex...
TerryD97 2021/09/13
A great listen
Rael and Lindsay ask great questions! This is a must listen for entrepreneurs and leaders who are looking to learn how to move their business forward.
Tom Antion 2021/03/24
These guys walk their talk
Both of the hosts exude excellence in everything they do. I think they hold the same standards for their guests because I haven't heard one yet that w...
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