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Label intent, clarify tone and choose the right channel so feedback lands as coaching, not conflict. Accounting ARCWith Liz Mason, Byron Patrick, and Donny ShimamotoCenter for Accounting Transformation Leaders in accounting do not need to choose between being “nice” and being effective. In this ARC episode, Donny Shimamoto, CPA.CITP, CGMA; Byron Patrick, CPA.CITP; and Liz Mason, CPA, make the case that the best bosses aim for something tougher — kindness with clarity. The conversation starts with a story familiar to anyone who has ever hovered over the “Send” button on a difficult message.  MORE Accounting ARC: Post-Holiday Fatigue Isn’t a Failure; It’s a Signal | OCR, Research Bots & Meeting Assistants: What Actually Helps Now | Return Season is the New Stress Test | Small Firms May Have the Biggest Advantage in 2026 | Downgraded: What the DOE Said About Accounting | Savage: Using Your License as a Megaphone |  Baker: Interpreting Pricing Psychology | Don’t Get Fired by Your Own Automation | What Amazon Doesn't Tell You | Royalties, Residuals, and Reality Checks | ARC-SLC  Mason, founder and CEO of High Rock Accounting, recalls proposing a conference talk with a deliberately provocative title — a reminder that most professionals feel the tension between holding the line and keeping the peace. The point, she says, is not to sanitize reality. It is to learn how to hold people accountable without turning it into a personal attack.

Advisory at Scale Requires Systems, Not Heroics. Plus 5 More Takeaways.Complete show notes hereWith Rory Henry CFP®, BFA™For CPA Trendlines When firms talk about innovation in accounting, they often start with technology. But in my conversation with Nick Pasquarosa, founder and CEO of Bookkeeper360, it became clear that technology was never the starting point for his firm. It was the result of listening closely to small business owners and building systems to solve their most persistent problems.MORE Rory Henry and The Holistic Guide | BOLT: Bookkeeper360 Launches Mobile and Web App Featuring AI-Powered Virtual CFOPasquarosa founded Bookkeeper360 in 2012, long before cloud accounting was the norm. What began as a door-to-door side hustle helping local businesses reconcile their checking accounts evolved into a nationwide cloud accounting firm serving nearly 1,000 small business clients with a team of more than 75 professionals across 26 states.“I started this in high school,” Pasquarosa tells me. “It really started with an interest in helping small businesses stop running their business off their bank account balance and [instead] giving them timely, accurate books so they could make real-time decisions.”

Why equity is the new standard for talent retention. Big 4 TransparencyBy Dominic Piscopo, CPAFor CPA TrendlinesFull show notes hereJeremy Dubow, CEO and co-founder of Chicago-based Prosperity Partners, explains how entrepreneurship in accounting has shifted from demand-driven to capacity-constrained, and why transparent equity programs are becoming the new standard for talent retention. MORE Dominic Piscopo | MORE Private Equity | MORE Pay & CompensationDubow joins Dominic Piscopo on the Big 4 Transparency show to discuss how accounting-firm entrepreneurship and the operating model required to scale have changed since he co-founded NDH in 2003. NDH later sold to private equity and rebranded as Prosperity Partners, which Dubow described as a case study in how firms are adapting to labor constraints, expanding client complexity, and rising expectations around technology and talent strategy.

Decode your energy signals, redesign your calendar, and stay sharp even when you're running low. Accounting ARCWith Liz Mason, Byron Patrick, and Donny ShimamotoCenter for Accounting Transformation As the calendar flips and the pace of work accelerates, many accounting professionals find themselves running on fumes. The holidays are over. Travel lingers in the body. Busy season looms. And yet, expectations snap back to full speed almost overnight. In this Accounting ARC, Donny Shimamoto, CPA.CITP, CGMA, and Liz Mason, CPA, take on a topic many professionals quietly struggle with but rarely discuss openly: how to work through fatigue without burning out—or dialing down performance. MORE Accounting ARC: OCR, Research Bots & Meeting Assistants: What Actually Helps Now | Return Season is the New Stress Test | Small Firms May Have the Biggest Advantage in 2026 | Downgraded: What the DOE Said About Accounting | Savage: Using Your License as a Megaphone |  Baker: Interpreting Pricing Psychology | Don’t Get Fired by Your Own Automation | What Amazon Doesn't Tell You | Royalties, Residuals, and Reality Checks | ARC-SLC  Their conversation is refreshingly candid, practical, and grounded in lived experience. And it challenges one of the profession’s most persistent myths: that being tired means you’re doing something wrong. Both hosts open the episode admitting they are exhausted—but not from overwork. Shimamoto is coming off a stretch of nonstop weekends filled with visitors, events, and travel. Mason is freshly jet-lagged after nearly two weeks in London, balancing client work with museums, family time, and international flights. The point lands quickly: fatigue doesn’t only come from too much work. It comes from full lives. And pretending otherwise, they argue, is where professionals get stuck—pushing through exhaustion with guilt instead of strategy.

State societies can evolve into engines of innovation, education, and workforce resilience. Big 4 TransparencyBy Dominic Piscopo, CPAFor CPA Trendlines At a time when the accounting profession is undergoing its most rapid transformation in decades, Jen Cryder, CEO of the Pennsylvania Institute of Certified Public Accountants (PICPA), is quietly redefining what a state CPA society can (and arguably should) become.  MORE Dominic Piscopo | MORE Private Equity | MORE Pay & Compensation In this episode of the Big 4 Transparency Podcast, Cryder joins host Dominic Piscopo to discuss how advocacy, revenue diversification, and technology investment are converging to reshape the future of the CPA profession.  Cryder, who spent 15 years in public accounting before joining PICPA more than a decade ago, now finds herself at the center of national conversations around licensure reform, continuing professional education (CPE), and the evolving definition of what it means to be a CPA. While state societies have historically focused on a relatively narrow set of services, Cryder argues that the profession’s accelerating rate of change has expanded that mandate dramatically. “For most of our 130-year history, the definition of a CPA was fairly static,” she notes. “In just the last few years, that list of issues has become infinite.” 

Beyond revenue and margins, buyers are scrutinizing teams, culture, and operational health. The DisruptorsWith Liz Farr Brannon Poe, founder of Poe Group Advisors, says the key to a successful firm transaction is fit.   “I think having a good deal is really about having a good fit,” he says. Besides technical skills, “you have to have management styles that mesh well, you have to have client service philosophies that are aligned,” he explains.   MORE STREAMING:MORE STREAMING: Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm |  Rampe: Build a Roadmap Even When the Road's Not There | Chang: Killing SALY, One Agent at a Time | Vanover: 5-Star Firms Don't Bill by the Hour | Kless: Profit Is a Result. Flourishing Is the Purpose | Whitman: Build Culture on 'Progress,' Not Change | Shein: No PE? No M&A? No Problem | Hood and Weber: Time to RISE | Proctor: Turn Dumb Ideas into Brilliant Solutions | Carter-Gray: How 1 Poor Review Strengthened the Firm | Hartman: Upwork to “40 Under 40” in 3 Years |For sellers, choosing the right buyer matters as much as the price. “I find that the sellers in particular, who keep their focus on fit and choose the right buyer, usually are the happiest with their exit.”  The last few years have created favorable conditions for accounting firm sales, but not for everyone. 

The silver bullet technique can transform messaging and persuasion. The Concierge CPAWith Jackie MeyerFor CPA Trendlines Most accounting professionals do extraordinary work—and still struggle to explain why it matters. That tension sits at the heart of a standout episode of The Concierge CPA, where host Dr. Jackie Meyer is joined by messaging strategist Neil Gordon for a wide-ranging conversation on persuasion, clarity, and the future of tax advisory in an AI-driven world. The result is an episode that feels less like a marketing lesson—and more like a wake-up call for tax professionals who know their value but haven’t quite figured out how to communicate it. More Jackie MeyerEarly in the episode, Meyer names a frustration that resonates across the profession: most tax professionals create real value, yet struggle to articulate it in a way that inspires action. That gap isn’t about intelligence or effort. It’s about messaging.

Unexpected tax bills erode trust fast. Most are preventable—if CPAs spot the warning signs early enough. Quick Tax TipWith Art WernerCPE Today Surprise tax bills remain one of the most common—and avoidable—sources of client frustration. In most cases, the issue isn’t aggressive planning gone wrong, but passive assumptions left unchecked throughout the year. Tax attorney Art Werner, JD, points to predictable triggers: income that rises while withholding stays flat, investment activity that isn’t incorporated into estimates, and planning decisions made without coordination across the return. Click here for more Art WernerVariable income is a frequent culprit. Bonuses, equity compensation, retirement withdrawals, and side-business earnings can easily push clients into higher brackets or trigger phaseouts.

Reputation now grows through clarity and communication, not tenure. Accounting VoicesWith Rob Brown After two episodes dissecting the Big Four’s AI arms race, the final chapter of the mini-series turns the lens inward. This episode of Accounting Voices makes the case that staying competitive in an automated profession has less to do with budgets and bots — and everything to do with judgment, visibility, and trust. AI has changed what clients and employers value. Hours and output no longer differentiate. Clarity, confidence, and credibility do. MORE Accounting Influencers with Rob Brown In accounting, reputation once followed hierarchy. Today, it follows visibility. When a client, prospect, or employer searches your name, they are not just checking credentials. They are looking for proof of thinking. Insight. Perspective. Signals that you understand what the numbers mean — and when they should be questioned.

Training and growth—not just recruitment—will determine the profession’s future. Gear Up for GrowthWith Jean CaragherFor CPA Trendlines When Jan Lewis, vice chair of the American Institute of CPAs (AICPA), says, “The world is a complicated place, and who better than a CPA to help cut through the noise?” she’s not offering a slogan. She’s issuing a call to action. More Jean Caragher here | Get her best-selling handbook, The 90-Day Marketing Plan for CPA Firms, here | More Gear Up for Growth More CPA Trendlines videos and podcasts here In a wide-ranging and refreshingly candid conversation with host Jean Caragher on Gear Up for Growth, Lewis makes the case that this moment—right now—is one of the most consequential and opportunity-rich periods the CPA profession has ever faced. One of Lewis’s strongest messages is also one of the most misunderstood: advocacy isn’t theoretical—it’s working.

Firms use AI, planning, and “hope” to make tax season more manageable.Accounting ARCWith Liz Mason, Byron Patrick, and Donny ShimamotoCenter for Accounting Transformation As firms head into tax season, the hosts of Accounting ARC make a case for lowering the temperature — and the workload — with practical tech choices, proactive planning and a stronger focus on people. MORE Accounting ARC: Return Season is the New Stress Test | Small Firms May Have the Biggest Advantage in 2026 | Downgraded: What the DOE Said About Accounting | Savage: Using Your License as a Megaphone |  Baker: Interpreting Pricing Psychology | Don’t Get Fired by Your Own Automation | What Amazon Doesn't Tell You | Royalties, Residuals, and Reality Checks | ARC-SLC | Free Speech Is a Right; Respect Is a Responsibility | Cash Bags, Casinos & Audits: How First Jobs Shape Us | Gen Z Redefines Careers | Bootleggers, Baptitsts & CPAs: Rethinking Licensure In a special Tax Season Readiness episode, Donny Shimamoto, CPA.CITP, CGMA; joins co-hosts Liz Mason, CPA; and Byron Patrick, CPA.CITP, CGMA; to preview new tax platform research, spotlight emerging AI tools and talk candidly about what helps teams sustain momentum from January through April. Shimamoto, founder and managing director of IntrapriseTechKnowlogies LLC and founder and inspiration architect for the Center for Accounting Transformation, sets the tone early. He says he intentionally avoids calling it “busy season,” noting that practitioners tell him the upcoming cycle may feel lighter than the past few years. The conversation that follows keeps returning to the same core question: What, specifically, helps firms reduce friction before deadlines hit?

Paychecks and perks are no longer enough for retention. MOVE Like ThisWith Bonnie Buol RuszczykFor CPA Trendlines In this episode of MOVE Like This, Bonnie Buol Ruszczyk sits down with Kristi Epp, a tax partner, and Amber Schrock, an advisory partner and Las Vegas market leader at Frazier & Deeter, to explore how the accounting profession is evolving and what firm leaders can do to better support their people. Both guests share their career journeys and how they found long-term professional homes at the firm, emphasizing mentorship, growth opportunities, and a culture that values people as much as performance.  MORE MOVE Epp and Schrock note that the past five years, particularly the post-COVID period, have fundamentally reshaped accounting. Remote work, automation, and regulatory complexity are now the norm, while consolidation and private equity activity are accelerating change across the profession. Frazier & Deeter’s recent growth initiatives, including acquisitions, reflect this shifting landscape and the need for firms to think differently about scale, talent, and integration. 

"They get a check every month, and they don’t have to do any work.” The DisruptorsWith Liz Farr Blake Oliver noticed a consistent pattern with firm owners. “The hardest part for them, it seems, just based on my conversations, is getting started and then building that initial team, creating that firm from scratch, going from zero to something is really, really, really difficult,” he explains.   That “hardest part” echoes his own experience.  MORE STREAMING:MORE STREAMING: Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm |  Rampe: Build a Roadmap Even When the Road's Not There | Chang: Killing SALY, One Agent at a Time | Vanover: 5-Star Firms Don't Bill by the Hour | Kless: Profit Is a Result. Flourishing Is the Purpose | Whitman: Build Culture on 'Progress,' Not Change | Shein: No PE? No M&A? No Problem | Hood and Weber: Time to RISE | Proctor: Turn Dumb Ideas into Brilliant Solutions | Carter-Gray: How 1 Poor Review Strengthened the Firm | Hartman: Upwork to “40 Under 40” in 3 Years Before he became known to the accounting world as the co-host of the Accounting Podcast and founder of Earmark, Oliver had his own firm. “I spent five years building a firm from scratch…going from zero to a million dollars in revenue in five years,” he says. Because he was largely figuring it out on his own, the process was far harder than it needed to be.   His new book, "Building a Sustainable Firm: Strategies for the Modern Accounting Practice," distils the lessons he learned from talking to firm owners and from his own experiences into a blueprint for creating an accounting business that supports your team, your clients, and your own life.  “If you’re going to take the leap to go start your own firm…you should have something that you’re happy with at the end,” he explains.   

Money conversations need structure, not spontaneity.By Rory Henry CFP®, BFA™For CPA Trendlines Money is one of the things that people think about most. Yet most people aren’t comfortable talking about it openly. In this episode of Holistic Guide to Wealth Management, I sit down with Erika Wasserman, CFT, a certified financial therapist, keynote speaker, and author of "Conversations with Your Financial Therapist: Stories and Scripts to Grow Your Money Mindset," to talk about why money conversations about are so often avoided and how advisors, families, and individuals can begin to change that dynamic.  MORE Rory Henry and The Holistic Guide to Wealth Management BUY the Holistic Guide to Wealth Management Wasserman’s journey into financial therapy was shaped by personal experience. She grew up in a rare household where talking about money was normal. She earned a finance degree from the University of Florida, and began her career consulting with IBM. Over time, major life transitions including international moves, marriage, divorce, and raising three children deepened her understanding of how money decisions intersect with emotion, identity, and relationships. 

Agility, transparency, and judgment matter more than billion-dollar platforms. Accounting Voices With Rob Brown The Big Four are spending billions on artificial intelligence, cutting thousands of jobs, and reshaping how accounting work gets done. That scale can feel intimidating—especially if you’re running or working inside a small or mid-tier firm. But here’s the counterintuitive truth explored in a recent episode of Accounting Voices: The Big Four aren’t winning because of their budgets. They’re winning because of their discipline. MORE Accounting Influencers with Rob Brown This episode breaks down what smaller firms and ambitious professionals can borrow from the AI strategies of PwC, KPMG, Deloitte, and EY—without trying to copy their scale. The lesson is clear: clarity beats capability, and governance beats gadgets.