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Are enterprises actually building AI… or just reacting to it? In this episode of Drag & Drop, Feroz Khan sits down with Ingo Paas to discuss what’s really happening beneath the surface of enterprise AI, platform strategy, and modern software delivery.  From leading large-scale transformation at Green Cargo to authoring A Billion Times Smarter, Ingo brings a rare perspective on how organizations move from legacy complexity to composable, scalable systems and why most still misunderstand the problem they’re trying to solve. This isn’t a conversation about tools. It’s about how enterprises think, decide, and build in the age of AI.  They discuss: Why most enterprise teams start with the wrong problem The shift from buying software → continuously solving business problems How low-code platforms change the relationship between IT and the business Why platform ecosystems matter more than individual tools The hidden risks of AI adoption, especially around control and decision authority What “governance” really means when systems operate at machine speed Why “human in the loop” may already be an illusion How decision power is quietly shifting from people to systems What enterprises must do to stay in control as AI scales This episode goes beyond the hype. Because the real challenge isn’t adopting AI, it’s building systems you can actually understand, govern, and trust. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

How does AI actually work inside real enterprise development? In this episode of Drag & Drop, Feroz Khan sits down with Mendix MVP Neel Desai to explore how AI is being used inside low-code platforms and why low-code may have been built for AI all along. As organizations race to adopt AI, many are stuck between traditional development, low-code platforms, and a new wave of AI tooling. But the real shift isn’t just about building faster… It’s about building systems that are structured, governed, and scalable. Neel shares insights from working directly with enterprise teams, building his own AI tools, and helping developers move from experimentation into real-world delivery. What you’ll learn in this episode: - Why low-code platforms are naturally suited for AI-assisted development  - The difference between AI copilots and real enterprise AI usage  - Why AI doesn’t need to start from scratch inside structured platforms  - The risks of AI in development, including hallucination and loss of control  - Why governance, security, and architecture still matter in an AI-first world  - How developers are starting to build and control their own AI tools  - Why enterprises are struggling to choose between AI and low code  - How AI is changing the role of developers, not replacing them The conversation is shifting. From building applications faster…to building systems you can actually trust. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

What does the future of developers look like in the AI era? In this episode of Drag & Drop, Feroz Khan sits down with Kris Lande, Chief Marketing Officer at OutSystems, to explore how AI is reshaping software development and why community is becoming the real competitive advantage.  As organizations race to adopt AI, the conversation is shifting from building apps faster… to building intelligent systems that actually scale. And at the center of this shift? Developers, ecosystems, and the communities that support them. Kris shares insights from her experience at Salesforce and now at OutSystems, where she’s focused on building one of the most vibrant global developer communities in enterprise AI. What you’ll learn in this episode:  Why AI isn’t replacing developers, it’s expanding the role How developers are evolving into system orchestrators across platforms Why community is now the fastest way to learn and adopt AI skills The difference between marketing software vs building an ecosystem How champions, MVPs, and advocates drive trust in enterprise technology Why platforms must create career pathways, not just tools How OutSystems is positioning itself in the AI era The challenge today isn’t access to AI. It’s knowing how to use it in real-world environments with the right skills, governance, and support. And increasingly, that learning isn’t happening in traditional education. It’s happening inside communities. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

AI adoption is accelerating. But for most enterprises, the challenge isn’t access to the technology; it’s making it work in reality. In this episode of Drag & Drop, Feroz Khan speaks with Eleni Kelly, CIO and transformation leader, about what’s really happening inside organizations as they try to operationalise AI. This conversation goes beyond tools and trends, focusing on the underlying factors that determine whether AI delivers value or stalls - from data fragmentation and legacy systems to decision-making, ownership, and organisational readiness. In this episode, we cover: - Why many AI initiatives struggle to move beyond pilot - How inconsistent data impacts AI outcomes - The role of enterprise architecture in supporting AI at scale - The hidden complexity behind deploying and running AI models - Why decision-making frameworks matter more than ever - Where platforms like OutSystems fit into modern enterprise delivery - How developer responsibilities are shifting in an AI-driven environment - What guardrails are needed as systems become more autonomous If you’re working within a complex organization and trying to turn AI into something practical, this episode offers a grounded view on what it actually takes. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

AI is changing how software is built. But inside enterprises, there’s no longer a single way to develop or deliver. In this episode of Drag & Drop, Feroz Khan speaks with Howard Miller, CIO of the UCLA Anderson School of Management, about how AI is reshaping enterprise development, and what it actually takes to move from experimentation into real delivery within a higher education environment. From the rise of tools like Claude to platforms like OutSystems, this conversation explores how modern enterprises are combining multiple technologies to stay agile, reduce technical debt, and modernize legacy systems. In this episode, we discuss:  Why there’s no longer one way to build in the enterprise  How AI is changing the way organizations approach development  Why flexibility and a multi-tool strategy is becoming essential  How platforms like OutSystems support modernization and reduce technical debt  The importance of choosing the right first use case  Why development fundamentals still matter in an AI-driven world  The challenges of adoption inside higher education environments Whether you’re a CIO, developer, or enterprise leader, this episode offers a real-world perspective on AI, enterprise architecture, and the future of software development. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

Agentic AI Explained: APIs, Identity, Security, and Enterprise Readiness Why AI doesn’t create problems — it exposes them. In this episode of Drag & Drop, Feroz Khan speaks with Miroslav Samoilenko, Director of Solution Architecture at JELD-WEN, Inc., who brings nearly 30 years of experience across enterprise systems, traditional software development, and low-code. As organizations move from chatbots to agentic AI, the conversation is shifting from experimentation to real-world execution. But here’s the reality: AI doesn’t create new problems. It exposes the ones already inside your enterprise. In this episode, we explore what that means for enterprise teams, architects, and technology leaders. In this episode, we cover: •What “agentic AI” actually means in simple terms •Why AI amplifies existing issues in data access and governance •The hidden risks around APIs and enterprise architecture •Identity challenges when AI agents interact with systems •Why zero-trust security becomes critical in an AI-driven world •How low-code platforms like Mendix enable faster enterprise delivery •The evolving role of developers, architects, and product owners As AI agents begin to access data, call APIs, and trigger workflows, organizations must rethink how systems are governed, secured, and scaled. This is not just a technology shift. It’s an operating model shift. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

Who governs AI agents inside enterprise systems? In this episode of Drag & Drop, Feroz Khan speaks with Gonçalo Borrêga, VP Product, AI & AppDev at OutSystems, about one of the biggest questions emerging in enterprise technology today. As AI moves beyond chatbots into agentic systems that can write code, make decisions, and act across enterprise applications, organizations are facing new governance, security, and architectural challenges. This conversation explores what happens when AI moves from experimentation into mission-critical production environments. Topics we cover include: • Why agentic AI changes how enterprises think about governance • The emerging risks of prompt injection and uncontrolled AI agents • Why traditional IT governance models break down with AI • How AI is changing the role of developers from coders to system architects • Whether AI will lead to the “death of SaaS” • Why enterprise application platforms must evolve to support AI-driven development Gonçalo shares insights from working closely with organizations adopting AI inside enterprise application platforms and mission-critical systems, and explains why the biggest challenge ahead isn’t building AI - it’s governing it at scale. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

She began 2025 without knowing what a PRD was. She ended the year as an AI builder. In this episode of Drag & Drop, Feroz Khan sits down with Kat Hill Contag, a non-technical founder and Lovable Ambassador, to explore how the barriers to building software are rapidly collapsing. Kat’s journey started with curiosity. During the inaugural Lovable SheBuilds Hackathon, she entered a 48-hour competition without a traditional engineering background and built AI Recess, a platform designed to help teams actually use AI in their daily work. Out of 2,500+ applicants, her project was selected as the B2B category winner. Her story highlights a major shift happening across the industry. AI tools and modern development platforms like Lovable are enabling operators, founders, and business leaders to build software directly — not just engineers. This conversation explores what that shift means for: • AI builders and non-technical founders • Operators becoming developers • Enterprise AI adoption and governance • The future of software development The barrier to building is lowering. The advantage now belongs to those closest to the problem. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

The future of enterprise software isn’t more apps, it’s agentic systems. In this special episode of Drag & Drop, Feroz Khan sits down in Miami with Woodson Martin, CEO of OutSystems, for a candid, no-hype conversation about what actually works in enterprise AI. While most AI discussions focus on tools and demos, this episode goes deeper into how CIOs, CTOs, and enterprise leaders should design, govern, and scale agentic AI systems in the real world. You’ll hear why: → Enterprise AI can’t succeed without governance, observability, and accountability.  → Agentic AI must be built on top of existing systems, not replace them. → A unified platform matters more than stitching together tools. → “Vibe coding” empowers professional developers instead of replacing them. → AI ROI comes from augmenting hardened systems, not rebuilding everything. → The current AI hype cycle may burst, but agentic systems are here to stay. → Long-term success depends on customers owning capability, not renting it. → Why the OutSystems community is becoming one of the most AI-ready enterprise developer ecosystems in the industry. This episode is designed for: ✔️ CIOs and CTOs defining their 2026 AI strategy ✔️ Enterprise architects and platform leaders ✔️ Developers building agentic systems at scale ✔️ Leaders navigating AI governance, compliance, and ROI 🧠 Topics Covered ➤ Agentic AI in the enterprise ➤ AI governance & compliance ➤ Unified platforms vs tool sprawl ➤ Agent Workbench & enterprise agents ➤ Vibe coding & developer productivity ➤ AI ROI in regulated industries ➤ Low-code vs platform strategy ➤ Building internal AI capability Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

Buying a platform is easy. Building value on it takes strategy, structure, and champions. In this season’s final episode of Drag & Drop, Daniel Lourenço shares his remarkable 20-year journey at OutSystems from developer to leading the expansion in Asia-Pacific, to driving global customer success. We unpack what truly makes customers succeed with OutSystems: from choosing the right first project to building internal champions, and why owning your platform internally is key to long-term sustainability. Key takeaways: 🔘 How to define customer success beyond go-live 🔘 Why your first app determines long-term adoption 🔘 The critical role of internal champions in scaling success 🔘 How to balance partners with internal capability 🔘 When and how to build a Center of Excellence (COE) 🔘 The impact of Workbench, Mentor, and the O11 + ODC Unified Platform From first app to first value and from first value to lasting impact. If you’re leading a low-code or AI transformation, this episode is your blueprint for scaling success. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

Technology can’t replace compassion, but it can amplify it. In this powerful episode of Drag & Drop, Sam Riggleman shares how The Luke Commission (TLC) built Luvelo, a mobile-first enterprise suite transforming healthcare delivery across Eswatini and beyond. What began as a few spreadsheets and manual processes evolved into one of Africa’s most advanced low-code healthcare ecosystems, 40+ live applications, zero-downtime deployments, and a multi-tenant architecture built entirely on OutSystems. Sam shares the deeply human story behind this transformation, how a small, purpose-driven team leveraged technology, AI, and relentless compassion to save lives, empower local developers, and deliver care to thousands of underserved communities. In this episode: 🔘 How The Luke Commission scaled compassionate care through OutSystems. 🔘 Why operational efficiency can save more lives than any medicine. 🔘 How 4 years of continuous innovation shaped the Luvelo ecosystem. 🔘 The power of empowering local teams for lasting impact. 🔘 How AI and Agent Workbench are redefining healthcare workflows. A story of purpose, innovation, and humanity proving that low-code and AI can drive change where it matters most. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

AI is rewriting the rules of software, and low-code is becoming the language it speaks. In this Drag & Drop Podcast episode, Romil Gaurav shares his journey from a Java developer to an Enterprise Architect leading digital transformation with Mendix across the U.S. and Canada. We dive into the shift from traditional coding to low-code, the arrival of Mendix 11, and how AI and agentic architectures are redefining what “enterprise-grade” really means. Key takeaways: 🔘 Why Mendix 11 is more than a version, it’s a mindset shift 🔘 How AI is transforming low-code from “build fast” to “think smart” 🔘 What separates a good Mendix developer from a great one 🔘 Why upskilling developers in AI is key to future-proofing teams 🔘 How agentic AI will reshape roles and ROI in enterprises A must-listen for leaders navigating the next wave of low-code and AI transformation, where business + IT + AI finally move as one. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

From the Navy to Next-Gen AI Architect. In this Drag & Drop episode, Tiago Rodrigues shares his journey from a military career in the Portuguese Navy to becoming a Lead OutSystems Architect and how discipline, teamwork, and adaptability helped him thrive in the world of low-code. We dive into the mindset shift required to move from traditional development to low-code, the rise of Agentic AI, and why understanding protocols like MCP and tools like Agent Workbench will define the next generation of developers. Key takeaways: 🔘 Why adaptability is the most underrated developer skill 🔘 How military discipline translates into delivery excellence 🔘 The role of MCP and Agent Workbench in the AI era 🔘 How AI + low-code are reshaping the future of software 🔘 Why skepticism toward low-code is fading fast Listen now to hear how Tiago turned structure and service into a superpower, proving that the future belongs to developers who evolve with technology, not against it. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

🚨 Everyone’s building apps. Few are building an app factory. Without governance and shared patterns, low-code scales chaos—not capability. In this Drag & Drop episode, Jason Miles, former Mendix Platform Lead at PwC, shares how he built a Mendix Center of Excellence and Community of Practice that turned app delivery from ad-hoc projects into a repeatable, secure, enterprise-grade capability. We unpack how he scaled Mendix across business units, balanced speed with compliance, and proved that low-code can power external, client-facing systems, not just internal apps. Key takeaways:  🔘 How to evolve from project delivery to a true app factory  🔘 Why COEs outperform “citizen developer” programs  🔘 Power Platform vs. Mendix: How to choose what fits  🔘 Why governance and reuse are speed multipliers  🔘 How AI and low-code together create scalable guardrails 🎧 Listen now to hear how Jason and his team turned governance into a growth engine, proving that with the right model, low-code doesn’t just build apps, it builds capability. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.

Everyone’s racing to add AI. Few are fixing the foundations first. Without clear governance, roadmaps, and delivery discipline, AI doesn’t accelerate transformation; it exposes the cracks. In this episode of the Drag & Drop Podcast, Mark Bradley, Head of Systems & Innovation at The Arch Company, shares how they’re using OutSystems to modernize operations, improve customer experience, and build Keystone, their enterprise platform, fast and safely. We unpack roadmap design, in-house capability building, ROI measurement, and where AI actually fits in the enterprise transformation journey. Key takeaways: 🔘 Why AI fails without a solid digital foundation 🔘 How OutSystems helps enterprises accelerate transformation safely 🔘 Why in-house capability beats vendor dependency long-term 🔘 How to measure real ROI across delivery cycles 🔘 Why governance is the key to scaling AI and low-code together 🔘 Lessons learned from three years of enterprise low-code adoption This episode offers real-world lessons behind ArchCo’s low-code transformation and how to build the structure AI needs to succeed. Tell us what you loved about this Episode. Website: itracusa.com Contact: Feroz Khan 🎙️ This episode is brought to you by ITRAC. ITRAC builds AI-ready, low-code-enabled teams. We help organizations move from AI pilots to real production execution through: • Strategic Staffing • Enterprise AI & Low-Code Training • Agentic AI Bootcamps • CoE & Governance Advisory AI creates momentum. Execution creates advantage. Whether you're scaling delivery or building your AI capability — we help you build it right.