Advertise on podcast: WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation

Send us Fan Mail Most organizations blame their demand forecast when they encounter stockouts or excess inventory. On the surface, that explanation sounds logical. In reality, however, many so-called forecast failures are actually policy failures hidden inside planning systems. When replenishment rules, safety stock policies, and operational incentives are poorly designed, even the most sophisticated forecasting models will appear inaccurate. Conversely, when those policies are corrected, forecast performance often improves without changing the algorithm at all. This webinar reframes demand forecasting from a broader systems perspective, shifting the conversation away from chasing better statistical models and toward the operational realities that drive planning outcomes. Specifically, we examine how inaccurate actuals, fragmented master data, misaligned organizational incentives, inconsistent safety stock policies, and weak governance structures quietly introduce volatility into supply chains. By understanding these structural drivers, organizations can address the root causes of forecasting instability and build a more reliable planning environment without relying solely on increasingly complex algorithms. Video: https://www.elevatiq.com/events-and-webinars/demand-forecasting-vs-reality-what-erp-buyers-must-fix-first/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Sharon Custer: https://www.linkedin.com/in/inventoryoptimizationpro/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Send us Fan Mail This week’s enterprise software and AI developments highlight the rapid expansion of agentic systems, data-driven commerce, and infrastructure innovation across the technology stack. ServiceNow deepened its strategic collaboration with OpenAI, reinforcing the momentum behind AI-powered workflow automation across enterprise operations. In parallel, marketing and customer engagement platforms are embedding more autonomous decisioning capabilities, with Optimove introducing an AI content decisioning agent and RainFocus launching a new system designed to orchestrate complex event marketing workflows. Commerce and product discovery ecosystems are also evolving, as Algolia partnered with Microsoft to deliver real-time product data into AI-driven shopping experiences, while Tredence introduced agentic commerce accelerators aimed at modern digital retail environments. Meanwhile, infrastructure and AI platforms continue to attract significant investment and innovation: Cast AI achieved unicorn status through Kubernetes and AI cost optimization technology, Deepgram secured new funding to advance real-time speech intelligence, and IBM launched a cloud platform aligned with digital sovereignty requirements. Complementing these moves, Tasq AI merged with BLEND to build a trust layer for enterprise AI, while Teradata reported accelerating enterprise AI adoption with more than 150 engagements in 2025—further signaling how AI agents, real-time data platforms, and infrastructure innovation are converging to reshape the enterprise software landscape. In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry. Video: https://www.youtube.com/watch?v=yrQAVO7nrDw Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Robert Kramer: linkedin.com/in/robert-kramer-58239b22/ 🔗Jon Reed: linkedin.com/in/jonerp/ 🔗Thomas Wieberneit: linkedin.com/in/thomaswieberneit/ 🔗Donald Farmer: linkedin.com/in/donalddotfarmer/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail When evaluating the Top Project Management Systems in 2026, the focus must remain strictly on best-of-breed platforms rather than lightweight project modules embedded within CRM or ERP systems. To qualify for this category, the platform must operate as a standalone application with its own data model, workflow engine, and process architecture that can function independently from any broader suite. While some vendors bundle project capabilities within larger portfolios, the core project management engine must remain architecturally separable to ensure the depth and flexibility required by dedicated project environments. Another critical dimension is scope. Some platforms concentrate primarily on internal task coordination, collaboration, and resource planning for knowledge-centric teams. Others extend into Professional Services Automation (PSA), introducing financial controls such as billing, utilization management, revenue tracking, and client-facing workflow orchestration. This distinction matters because nearly 90% of project management systems are optimized for internal initiatives, whereas organizations managing external, client-billable projects require far deeper capabilities, including milestone-based revenue recognition, contractual governance, and complex resource allocation. As a result, companies running professional services engagements often need a fundamentally different platform than those supporting a purely internal PMO. In this episode, our host Sam Gupta discusses the top project management systems in 2026. He also discusses several variables that influence the rankings of these project management systems. Finally, he shares the pros and cons of each project management system. Video: https://www.youtube.com/watch?v=37s_LuCzWus Read: https://www.elevatiq.com/post/top-project-management-systems/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/r-58239b22/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail AI-native ERP platforms are redefining how organizations structure enterprise systems, automate workflows, and support real-time decision-making. Unlike traditional ERP vendors that typically bolt AI capabilities onto legacy architectures as an external layer, AI-native platforms embed intelligence directly within the core data model and operational workflows. This architectural shift changes how ERP systems scale, how automation is designed, and how decisions are surfaced across finance and operations. As a result, ERP evaluation criteria are evolving. Buyers now expect faster insight generation, deeper automation, and architectures that can adapt to AI-driven processes from the ground up. In this landscape, Campfire has emerged as a notable entrant positioned around an AI-first design philosophy. This webinar provides an independent, in-depth review of Campfire’s architecture, automation framework, and overall system design, while also comparing its capabilities against traditional cloud ERP systems and other emerging AI-forward platforms. The goal is to provide a clear, vendor-agnostic perspective so technology leaders can better understand where AI-native ERP platforms fit within the evolving ERP strategy landscape. In this episode, Sam Gupta and Shrestha Dash from ElevatIQ, Andy Pratico from Essential Software Solutions, and Phil Coerper from Ringling Business Solutions conduct an in-depth independent review of a leading AI-native platform Campfire. Video: https://www.elevatiq.com/events-and-webinars/campfire-an-independent-in-depth-review/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Phil Coerper: https://www.linkedin.com/in/philcoerper09/ 🔗Andy Pratico: https://www.linkedin.com/in/andy-pratico-80175410/ 🔗Shrestha Dash: https://www.linkedin.com/in/shrestha-dash-662b00204/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail This week’s enterprise software developments highlight how AI orchestration, ecosystem partnerships, and platform specialization continue to reshape the market. Usercentrics announced plans to acquire MCP Manager, strengthening its capabilities in consent and privacy governance as regulatory pressure grows. Meanwhile, Sage expanded its AI strategy by partnering with Augusta Labs to accelerate the development of an AI Center of Excellence, while ServiceNow both enhanced its global partner program and deepened its collaboration with OpenAI—signaling continued momentum around AI-powered workflow automation. Product innovation is also advancing across industry and marketing platforms: Syntax introduced a construction toolkit designed for SAP environments; Zone & Company launched an agentic orchestration layer for finance automation; and NiCE unveiled the Cognigy Simulator as an AI performance testing environment. In the marketing technology space, Optimove released an AI content decisioning agent, RainFocus introduced new workflow capabilities for event operations, and Algolia partnered with Microsoft to enable real-time product data delivery for AI-powered shopping experiences—reinforcing how AI agents, orchestration layers, and ecosystem collaboration are rapidly becoming foundational elements across modern enterprise software platforms. In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry. Video: https://www.youtube.com/watch?v=YbpRZ1iq_T4 Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Robert Kramer: linkedin.com/in/robert-kramer-58239b22/ 🔗Brian Jackson: linkedin.com/in/urbanpaddler/ 🔗Charles Brennan: linkedin.com/in/charles-brennan-048901132/ 🔗Michael Fauscette: linkedin.com/in/mfauscette/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail When analyzing real-time transportation visibility platforms in 2026, it is important to view them as a highly specialized category within the broader supply chain technology landscape. These platforms are transportation-centric by design, focusing on shipment tracking, carrier connectivity, exception management, and predictive ETA intelligence to give logistics teams granular visibility into in-transit performance. Conceptually, they operate as a sub-layer of broader supply chain planning and S&OP frameworks, but their primary audience is operational—transportation and logistics leaders responsible for managing carrier networks, mitigating disruptions, and reducing costs such as detention or dwell time. However, these platforms do not always exist as purely standalone solutions. Some vendors embed real-time visibility directly within broader supply chain suites, while others integrate it into ERP ecosystems or procurement-led platforms. In some cases, the visibility layer can be deployed independently, though architectural dependencies across the vendor’s portfolio may still exist. This creates a strategic trade-off: standalone deployments can deliver faster departmental agility and focused functionality, whereas suite-level deployments can enable tighter orchestration across planning, execution, and financial reconciliation. As a result, evaluating these platforms requires understanding whether real-time visibility is the vendor’s core product or simply an embedded capability within a broader supply chain ecosystem. In this episode, our host Sam Gupta discusses the top real-time transportation visibility platforms in 2026. He also discusses several variables that influence the rankings of these real-time transportation visibility platforms. Finally, he shares the pros and cons of each real-time transportation visibility platform. Video: https://www.youtube.com/watch?v=hSKvzgqf1mY Read: https://www.elevatiq.com/post/top-real-time-transportation-visibility-platforms/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/r-58239b22/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail SAP Cloud ERP represents a fundamental shift from the SAP environments many organizations have historically operated. Rather than the highly customizable, implementation-controlled systems of the past, SAP’s cloud-first direction introduces a standardized SaaS operating model that reshapes how finance, operations, and IT teams interact with the platform. As SAP pushes deeper into AI-native capabilities, embedded analytics, and continuous release cycles, organizations are being forced to revisit long-standing assumptions around extensibility, governance, and total cost of ownership. At the same time, buyers must reconcile SAP’s opinionated best-practice frameworks with the realities of legacy processes, industry-specific requirements, and complex integration landscapes. This webinar explores what SAP Cloud ERP truly means for long-term ERP strategy—highlighting the trade-offs between flexibility and standardization, the operational implications of SaaS governance, and the new implementation patterns emerging in cloud environments—so decision makers can evaluate whether SAP’s modern cloud model aligns with their enterprise roadmap or whether alternative architectures may better support their operating model. Video: https://www.elevatiq.com/events-and-webinars/sap-cloud-erp-rethinking-erp-for-the-ai-native-era/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Matthew Ross: https://www.linkedin.com/in/mross7/ 🔗Gabe Mensching: https://www.linkedin.com/in/gabriel-mensching-9b88a22/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Send us Fan Mail This week’s enterprise software updates highlight how AI capabilities, ecosystem partnerships, and vertical specialization are increasingly shaping product strategy across the industry. Sage expanded its AI footprint by introducing a Copilot within the Sage Operations Suite and partnering with Augusta Labs to accelerate development through a new AI Center of Excellence. Meanwhile, customer experience and marketing platforms continue embedding intelligent automation, with Salesforce advancing Slackbot capabilities inside Slack, Treasure Data launching a marketing “Super Agent,” and Cordial introducing AI agents designed to support campaign orchestration and personalization. Product innovation is also occurring across data and commerce platforms, as Akeneo announced its Winter Release and Syntax introduced the Syntax Construction Toolkit to streamline SAP-centric construction workflows. At the ecosystem level, ServiceNow enhanced its global partner program while Usercentrics moved to acquire MCP Manager to strengthen consent and privacy governance capabilities. Finally, startup momentum continues in the digital workplace space, with Flip securing a $20 million Series A funding round—further reinforcing that AI agents, ecosystem expansion, and verticalized platforms are becoming central themes in the evolving enterprise software landscape. In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry. Video: https://www.youtube.com/watch?v=07D4gVzwpyo Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Robert Kramer: linkedin.com/in/robert-kramer-58239b22/ 🔗Thomas Wieberneit: linkedin.com/in/thomaswieberneit/ 🔗Alexander Wurm: linkedin.com/in/alexander-w-374705132/ 🔗Kenneth ("Kengon") Gonzalez: linkedin.com/in/kengon/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail When analyzing the Top Supply Chain Suites in 2026, it is critical to start with the broader architectural context in which these platforms operate. Supply chain suites are most commonly adopted by retail-centric organizations where demand volatility, high SKU counts, omnichannel fulfillment, and large distribution networks require tightly coordinated planning and execution. Most modern suites integrate several core components—typically network planning, supply planning, and execution—while embedding operational layers such as Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) directly within the broader platform. However, these suites are not architected uniformly. Manufacturing-oriented suites tend to intersect heavily with systems such as MES, CAD, procurement, and quality management to support production-centric workflows, whereas retail-focused suites emphasize fulfillment orchestration, distribution optimization, and execution density across complex logistics networks. Evaluating these platforms therefore requires careful attention to product-market fit and micro-vertical specialization. A solution designed for high-SKU retail distribution will differ significantly from one optimized for engineer-to-order aerospace manufacturing. Market positioning also varies widely, with some suites targeting mid-market organizations through bundled functionality and simplified deployment models, while others are built for global enterprises managing multi-tier supply networks and complex operational ecosystems. Ranking these platforms ultimately requires assessing product share acquisition strategy, roadmap depth, ecosystem maturity, win rate, architectural robustness, and the level of investor backing shaping their long-term trajectory. In this episode, our host Sam Gupta discusses the top Supply Chain suites in 2026. He also discusses several variables that influence the rankings of these Supply Chain suites. Finally, he shares the pros and cons of each Supply Chain suite. Video: https://www.youtube.com/watch?v=AYiZSSOId_w Read: https://www.elevatiq.com/post/top-supply-chain-suites/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/r-58239b22/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail AI adoption is accelerating across the enterprise, yet most initiatives struggle to move beyond experimentation, with nearly 80% of projects failing to scale or deliver measurable business value. The reasons are remarkably consistent: fragmented data, poorly defined processes, architectural misalignment, and vendor claims that often outpace organizational readiness. AI does not correct these weaknesses—it amplifies them. When underlying processes are broken, automation accelerates the problems. When data quality is poor, predictive models simply operationalize bad assumptions. As vendors promote copilots, autonomous workflows, and predictive insights, many organizations still lack the governance discipline, data consistency, and process clarity required to support these capabilities at scale. This growing gap between vendor promises and buyer readiness is why many AI pilots stall before reaching production. A successful AI strategy therefore begins with readiness. It requires aligning operating models, strengthening data governance, redesigning workflows, and clarifying decision ownership. A structured AI-readiness framework—built around data, process, architecture, people, and governance—helps executives translate AI from hype into a practical 12–24 month roadmap focused on measurable business outcomes. Video: https://www.elevatiq.com/events-and-webinars/ai-readiness-2026-how-to-strategize-ai-initiatives/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Shrestha Dash: https://www.linkedin.com/in/shrestha-dash-662b00204/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Send us Fan Mail This week’s enterprise software announcements reflect a clear industry-wide acceleration toward AI-embedded operations and ecosystem expansion through partnerships and acquisitions. Accenture’s acquisition of Faculty highlights the growing demand for AI-native capabilities that combine advanced data science with enterprise delivery scale. At the same time, platform vendors are rapidly embedding AI directly into operational workflows: Panaya introduced Seemore, an agentic AI layer designed to automate software change analysis, while Sage added a Copilot capability to Sage Operations Suite to bring conversational intelligence into day-to-day business processes. Industry incumbents are also extending AI deeper into vertical workflows, with SAP unveiling AI-enhanced retail innovations and AVEVA launching new AI tools aimed at engineering and design environments. Meanwhile, ecosystem consolidation and integration remain active themes, as Flexera expands through acquisitions and Syspro partners with SugarCRM to strengthen go-to-market alignment between ERP and CRM layers. Complementing these moves, vendors such as Flowfinity, Akeneo, and Cordial continue to release platform updates that integrate automation, AI agents, and workflow intelligence—further reinforcing that AI is no longer an experimental add-on but a structural layer across enterprise software ecosystems. In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry. Video: https://www.youtube.com/watch?v=fTg_sSh1hVQ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Robert Kramer: linkedin.com/in/robert-kramer-58239b22/ 🔗Michael Fauscette: linkedin.com/in/mfauscette/ 🔗Donald Farmer: linkedin.com/in/donalddotfarmer/ 🔗Ankur Jain: linkedin.com/in/advisorankur/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Send us Fan Mail When analyzing the Top 10 S&OP systems in 2026, it is important to recognize that most S&OP capabilities are not standalone applications but components of broader supply chain planning suites. These suites are particularly common in retail-centric environments, where high SKU counts, omnichannel fulfillment, franchise networks, and volatile demand require structured, macro-level planning coordination. However, the need extends beyond retail. Construction contractors with storefront footprints, franchise-heavy operating models, or expanding eCommerce channels also depend on S&OP frameworks to align demand forecasts, inventory positioning, and supply commitments. In many implementations, S&OP functions as a planning layer within a larger ecosystem that includes demand planning, supply planning, and network optimization. Architecturally, these solutions vary widely: some vendors deliver S&OP as a tightly integrated module inside ERP or supply chain suites, while others position it within analytics-driven “connected planning” platforms that unify finance, HR, and operational planning. Because these approaches differ significantly in scope, specialization, and integration depth, organizations must evaluate them through the lens of their planning maturity, data governance discipline, and enterprise architecture to determine which model will generate the most strategic value. In this episode, our host Sam Gupta discusses the top S&OP systems in 2026. He also discusses several variables that influence the rankings of these S&OP systems. Finally, he shares the pros and cons of each S&OP system. Video: https://www.youtube.com/watch?v=QA4gJulHt3k Read: https://www.elevatiq.com/post/top-sop-systems/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/r-58239b22/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us Fan Mail AI-native ERP platforms are challenging foundational assumptions about what ERP systems are, how they should be implemented, and where meaningful differentiation truly resides. Rather than centering workflows around human data entry, rigid configurations, and predefined transaction flows, platforms such as DualEntry are designed with AI as the primary operational layer, enabling systems to interpret business intent, automate accounting logic, and orchestrate processes with minimal manual intervention. This shift moves ERP from a system of record maintained by humans to a system of intelligence that actively participates in decision-making and execution. As a result, AI-first ERP platforms redefine implementation models, reduce dependency on extensive configuration and customization, and introduce a fundamentally different value proposition—one where competitive advantage comes from adaptive intelligence, continuous learning, and architectural flexibility rather than feature breadth alone. In this episode, Sam Gupta and Shrestha Dash from ElevatIQ, Andy Pratico from Essential Software Solutions, and Phil Coerper from Ringling Business Solutions conduct an in-depth independent review of a leading AI-native platform DualEntry. Video: https://www.elevatiq.com/events-and-webinars/dualentry-an-independent-review-part-ii/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Phil Coerper: https://www.linkedin.com/in/philcoerper09/ 🔗Andy Pratico: https://www.linkedin.com/in/andy-pratico-80175410/ 🔗Shrestha Dash: https://www.linkedin.com/in/shrestha-dash-662b00204/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Send us Fan Mail Recent announcements across the enterprise software landscape highlight an accelerating shift toward AI-native capabilities, deeper operational visibility, and composable enterprise architectures. Integrations such as Beroe’s DataHub with the Model Context Protocol and Panaya’s Seemore agentic layer reflect growing momentum around context-aware AI orchestration, while Pipefy’s AI agents and SAP’s AI-enhanced retail innovations demonstrate how vendors are embedding intelligence directly into operational workflows. Strategic acquisitions—including Accenture’s move to acquire Faculty and Flexera’s expansion through multiple purchases—underscore the race to strengthen AI-driven services and platform breadth. Meanwhile, Rockwell Automation’s expansion of its MES portfolio, Certinia’s Winter ’26 release, Flowfinity’s platform enhancements, and ECI Software Solutions’ acquisition of Amper Technologies reinforce the importance of real-time manufacturing visibility, service lifecycle integration, and process automation. Collectively, these developments signal a broader transition from static enterprise systems toward adaptive, AI-driven platforms designed to improve execution speed, operational insight, and scalability. In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry. Video: https://www.youtube.com/watch?v=zoX9TLCKcQY Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/ 🔗Robert Kramer: linkedin.com/in/robert-kramer-58239b22/ 🔗Jon Reed: linkedin.com/in/jonerp/ 🔗Jon W. Hansen: linkedin.com/in/jwhansen/ 🔗Charles Brennan: linkedin.com/in/charles-brennan-048901132/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Send us Fan Mail Field service operations play a critical role in connecting customer experience, asset reliability, and recurring revenue generation, making them a strategic function rather than a purely operational one. As service models expand to include installations, preventive and predictive maintenance, equipment rentals, and aftermarket support, the supporting systems must evolve beyond simple scheduling or work order tracking. Modern field service platforms must coordinate technician dispatch, parts availability, service contracts, asset history, and real-time performance data while enabling seamless collaboration between service, finance, and supply chain teams. This deeper operational integration allows organizations to improve first-time fix rates, maximize asset uptime, increase service profitability, and deliver more consistent, high-quality customer experiences in increasingly complex service environments. In this episode, our host Sam Gupta discusses the top field service systems in 2026. He also discusses several variables that influence the rankings of these field service systems. Finally, he shares the pros and cons of each field service system. Video: https://www.youtube.com/watch?v=iNCWWbSRXKc Read: https://www.elevatiq.com/post/field-service-systems/ Questions for Panelists? 🔗Sam Gupta: linkedin.com/in/samguptausa/r-58239b22/ Background Soundtrack: Away From You – Mauro Somm For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.