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Listen as Willis Towers Watson brings together experts, leaders and innovators focused on the senior living industry and aimed at helping seniors thrive. We tackle timely topics like COVID-19, and talk to industry partners to discuss the challenges they encounter and to offer solutions that operators and providers of senior living are seeking.

Podcast episodes

Check latest episodes from Risk conversations: A senior living podcast podcast

Finding Balance in Your Falls Management Program

2021/07/24

In this episode, Tara and guest JoAnne Carlin discuss falls management in senior living, including important elements that should be considered in a falls management program.

The complexities of "batching" COVID-19 incidents and claims

2021/06/23

In this episode, Tara talks with Jim Dorion, Head of Liability Claim Consulting for Willis Towers Watson on the utilization of "batch" wording in the context of insurance claims, and the complexity of this analysis surrounding COVID-19 claims and incidents.

Hurricanes, Wildfires, and COVID - Oh My! Emergency Preparedness for the post-COVID era

2021/06/08

In this episode, Tara Clayton sits down with guest Jim Boccher, President of Commercial Restoration at ServiceMaster Brands to discuss key aspects of an emergency preparedness plan in the senior living industry.

COVID-19's Impact on Worker Safety: New OSHA Standards and Regulations

2021/04/26

In this episode, Tara and guest Scott Bertulis discuss OSHA's new standards in response to the COVID-19 pandemic, specifically focusing on how best to prepare for an OSHA inspection and manage through it.

The Doctor Will See You Now - How Telehealth is Impacting the Senior Living Industry

2021/03/17

In this episode, Tara sits down with Rhonda DeMeno and Doris Fischer-Sanchez, both clinical risk management consultants with Willis Towers Watson, to discuss the impact telehealth has had on the senior living industry, how telehealth may continue to grow in our industry, and considerations providers should think through when utilizing telehealth services.

Understanding the Workplace: Identifying and Avoiding Common Labor and Employment Issues in Senior Living

2021/02/04

In this episode, Tara Clayton, Senior Claim Consultant, Corporate Risk and Broking, sits down with Caroline Berdzik, Partner with Goldberg Segalla, to discuss frequent labor and employment law hot spots affecting senior living providers and what providers can implement to help mitigate these exposures.

The Senior Living Vision: How Working Together Impacts the Lives of Our Seniors

2021/02/04

In this episode, Tara Clayton, Senior Claim Consultant, Corporate Risk and Broking at Willis Towers Watson, sits down with John Atkinson and Mike Pokora, of Willis Towers Watson to learn how the Senior Living Center of Excellence was born and how the COE enriches the industry through our mission of #togetherhelpingseniorsthrive.