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In the second episode of this special series with Matthew Ehlinger, Supervisor of Financial Counselors from Emplify Health, host Tony Beyer breaks down key medical insurance concepts such as deductibles, copays, out-of-pocket costs, and how claims are processed. They discuss common billing and coverage challenges, along with practical tips for working with insurance companies and understanding medical bills. The episode also highlights financial counseling, payment plans, and assistance programs available through Emplify Health to help patients manage healthcare costs. To explore Altra Federal Credit Union’s financial wellness program and resources, visit: altra.org/financial-wellness Visit emplifyhealth.org to learn more about how Emplify Health’s commitment to provide care with empathy

In this special podcast series from Altra Federal Credit Union and Emplify Health, host Tony Beyer is joined by Matthew Ehlinger, Supervisor of Financial Counselors at Emplify Health, to discuss medical costs, medical debt, the role of insurance, and the resources available to help patients navigate financial challenges. Together, they explore the realities of medical debt and the importance of reaching out for help. Tony and Matthew also share how Altra Federal Credit Union and Emplify Health provide personalized support, financial guidance, and hope during unexpected healthcare and financial hardships. To explore Altra Federal Credit Union’s Financial Wellness program and resources, visit: altra.org/financial-wellness Visit emplifyhealth.org to learn more about Emplify Health’s commitment to provide patient care with empathy

Thinking about starting a business or growing one you already own? In this episode of the Best Life Podcast, Tony Beyer is joined by Carrie Bork, Business Consultant & Outreach Specialist for the Small Business Development Center, and Walt Szymanski, Relationship Manager- Business Banking from Altra Federal Credit Union. Together, they discuss business planning, financing, common startup mistakes, and the resources available to help entrepreneurs succeed. Whether you're launching a side hustle or expanding an established business, this episode offers practical insights to help you move forward with confidence. For more information on America’s Small Business Development Center, visit: americassbdc.org, or uwlax.edu/sbdc in La Crosse, Wisconsin To learn more about Altra Federal Credit Union’s Business Banking and how they help businesses, visit: altra.org/business-banking

Paying for college can feel overwhelming, but it doesn’t have to be. In this episode of the Best Life Podcast, Tony sits down with Western Technical College financial resource coordinator Jen Weber and Altra Federal Credit Union youth marketing specialist Holly Salimes to break down FAFSA basics, financial aid options, and scholarship opportunities. Learn practical tips to make higher education more affordable and discover how “free money” like grants and scholarships can help students and families plan with confidence.

On this episode of the Best Life Podcast, host Tony Beyer sits down with Trish Owen, Escrow Supervisor at Altra Federal Credit Union, to break down the 2026 updates to escrow analysis. They explain what escrow is, why annual escrow analysis matters, and how shortages, deficiencies, and surpluses affect your mortgage payment. Trish also shares guidance on where to find your escrow statement, what impacts payment changes, and how members can manage their escrow accounts throughout the year. For questions, members can contact the Escrow Department at 608 787 7500, mail payments to 1700 Oak Forest Drive, Onalaska, WI 54650 (Attn: Escrow Department), or by visiting altra.org.

Kick off 2026 with practical money tips as Tony Beyer sits down with Financial Wellness Coordinator Angelica Bravo to discuss how small, consistent financial habits can create big, long term impact. Together, they break down approachable steps for building a spending plan, tackling unexpected expenses, and jump starting your savings. Whether you’re refining your spending plan or looking for ways to free up cash in the new year, this episode offers simple strategies to help you start 2026 on the right financial foot. To learn more about Altra’s Financial Coaches and educational resources, visit altra.org/financial-wellness

On this episode of the Best Life Podcast, Tony sits down with Julie Kaphingst, VP of Virtual Engagement at Altra Federal Credit Union, to talk about some of the exciting new features included in our Digital Restyle. They dive into the updates and improvements coming to our online and mobile banking experience like easily checking your credit score, enhanced card controls, new savings tools, customizable dashboards, member to member transfers, and upgraded security features. Tony also confesses he might come up way short on the money Julie is requesting through the app…and by short, we mean WAY short! Visit altra.org/digital-restyle to learn more about how Altra is reshaping the digital banking experience. To watch the video version of this episode, visit: https://www.youtube.com/watch?v=_bhQex5B_cs

On this episode of the Best Life Podcast, Tony leads an informative discussion about protecting your home through home insurance with the Director of Public Affairs for the Wisconsin Office of the Commissioner of Insurance, Sarah Smith, and also Jennifer Robaczewski, who is an Escrow Specialist with Altra Federal Credit Union. Learn more about what homeowners’ insurance is, what it may cover, why it’s important to not be under insured for when the unexpected happens to your home. Contact the Wisconsin Office of the Commissioner of Insurance at (608) 266-3585 or online at oci.wi.gov/complaints For more information and to get your questions answered about Altra home loans and escrow accounts, call (608) 787-7500 or (800) 755-0055 ext. 7500, or send an email at [email protected]

In this episode of the Best Life Podcast, Tony welcomes back Brandon Hougom, AVP of Consumer Lending at Altra Federal Credit Union, to clarify the credit underwriting process. They explore how lending decisions are made, the five C’s of credit, and practical tips for improving your credit score. Get your free credit report from Equifax, Experian, and TransUnion at annualcreditreport.com Find additional resources and information at altra.org/financial-wellness

In this episode of the Best Life Podcast, Tony speaks with Travis Harrelson, a member of TruStage’s Preplanning Solutions Team, to discuss a very important topic: estate planning. Listen as Tony and Travis talk about what an estate plan is, what it includes, and why everyone should have one. To learn more and access Altra Estate Planning, visit: https://www.altra.org/invest-insure/altra-estate-planning