Advertise on podcast: Making Maverick Moves

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-6a790134-e4b0-83e8-a6f2-311797dee7ec-5" data-turn-id-container= "request-6a790134-e4b0-83e8-a6f2-311797dee7ec-5" data-testid= "conversation-turn-34" data-turn="assistant"> What's the difference between having a dream and having a vision? At twenty-one, Gina L. Osborn was a cocktail waitress attending junior college with a dream of working for the CIA, but no degree, no intelligence experience, and no obvious way to get there. Then a chance conversation in a college library showed her a path she had never considered. In this episode of Making Maverick Moves, Gina shares how that moment changed the trajectory of her life and why a powerful vision doesn't require knowing exactly how the story will end. It requires seeing the future clearly enough to start making decisions for it today. Because a dream is a future you want. A vision is a future you're committed to building.   _:empty]:hidden">

In Army basic training, someone explained the glass ceiling to me for the first time. That conversation led to one of the most important decisions Gina L. Osborn ever made. In this episode, she shareswhy she chose not to let someone else's prediction determine my future, and how that decision shaped her career from Army Counterintelligence to the FBI and beyond. The obstacles that define us are often not the ones we face, but the ones we choose to believe.

Six months after leaving her job as a cocktail waitress, Gina L. Osborn was serving in Belgium as one of the few female Army counterintelligence agents in her battalion. She already felt she had something to prove. Then she put diesel fuel into both government sedans assigned to her detachment, disabling nearly its entire vehicle fleet in less than an hour. Gina was certain the mistake would confirm every doubt about whether she belonged. Instead, that humiliating morning taught her lasting lessons about vulnerability, resilience, leadership, and the unexpected power of asking for help. In the Season Two premiere of Making Maverick Moves, Gina shares how the mistake she thought would end her career ultimately made her a more compassionate and effective leader throughout her years in the Army and FBI. This week's Maverick Move: Keep the lesson. Let go of the shame. Then make your next move. Follow Gina's journey as she completes her Cold War spy thriller, Women in the Corners, at ginalosborn.com

In this powerful season finale, host Gina L. Osborn — Army veteran, former FBI Assistant Special Agent in Charge, leadership advisor, and keynote speaker — reflects on the "seasons" that define our personal and professional journeys. Not spring, summer, fall, and winter, but the ones we live through: the seasons of waiting, preparation, and harvest. Drawing from her own experience leaving the FBI, rebuilding her identity, and launching Making Maverick Moves, Gina reminds us that every season has a purpose — and that the quiet moments of growth often set the stage for our greatest breakthroughs. In this episode, you'll learn: 🌱 How to recognize which season you're in — waiting, preparation, or harvest. 🌧 Why the "silent" seasons aren't punishment, but preparation. 🔨 How to use times of uncertainty to sharpen your mindset, skills, and purpose. 🌸 What it looks like to step into your harvest season — and bring others with you. 💡 The Maverick lesson: true leadership isn't just about rising, it's about lifting. Key Quotes "Winter doesn't mean the tree is dead. It means it's gathering strength for spring." "When the door opens, it's too late to get ready." "The most powerful thing you can do when the spotlight's on you is to widen the light." Takeaway Every season — even the quiet ones — serves a purpose. Whether you're waiting, preparing, or thriving, your courage to grow through each stage will define the legacy you leave behind. Call to Action Take a moment today and ask yourself: "What season am I in — and how can I move through it with grace, courage, and purpose?" Connect with Gina L. Osborn: 🌐 www.ginalosborn.com 📱 Follow Gina on LinkedIn | Instagram 🎧 Listen to more episodes of Making Maverick Moves wherever you get your podcasts.

What if the key to your next opportunity isn't confidence… it's courage? This week on Making Maverick Moves, Gina L. Osborn — retired FBI Assistant Special Agent in Charge and Army veteran — talks with Katie McEvilly, Senior Vice President and Branch Banking Market Leader at U.S. Bank, about building courage, finding mentors, and learning to trust yourself enough to take bold leaps forward. Katie's story proves that purpose often finds us when we least expect it. From starting as an "accidental banker" to leading teams across California, she shares what she's learned about: 💥 Saying yes before you feel ready 💥 Building courage like a muscle — through action and repetition 💥 Getting out of your own way and trusting those who believe in you 💥 Leading with authenticity and consistency — because people are always watching 💥 Giving yourself grace to grow and redefine what leadership looks like As Gina and Katie remind us, leadership doesn't just happen in the spotlight. It's built in the small moments — the hallway chats, the quiet decisions, and the way you show up when no one seems to be watching. If you've ever questioned your next move, this episode is your reminder to trust yourself, lean into your mentors, and take the leap anyway. About Katie McEvilly As she enters her 24th year with U.S. Bank, Katie McEvilly recently began a new position as Branch Banking Market Leader – Orange County South Bay. After five years in Wealth Management, she's excited to return home to the Branch Banking team — working alongside the California CBB Leadership Team and OCSB Leadership Team to serve teams, clients, and communities across Southern California. Learn more about U.S. Bank and their leadership initiatives at www.usbank.com.  About Gina L. Osborn Gina L. Osborn is a retired FBI Assistant Special Agent in Charge, U.S. Army veteran, international keynote speaker, and leadership expert. During her 28-year career in national security, Gina led counterterrorism, cybercrime, and crisis management programs — including the investigation of the notorious Sony hack. She has served as the FBI's highest-ranking female executive in Los Angeles and later as Chief of Security for LA Metro. Today, Gina empowers leaders to make bold, values-driven decisions through her Making Maverick Moves podcast, her Substack series Declassified, and her keynote talks on leading through chaos, crisis, and change. Learn more at www.ginalosborn.com.  Contributions & Credits 🎙️ Host: Gina L. Osborn — Retired FBI Assistant Special Agent in Charge, Army Veteran, Keynote Speaker, and Leadership Expert 👤 Guest: Katie McEvilly, Senior Vice President & Branch Banking Market Leader – Orange County South Bay, U.S. Bank 🎧 Podcast: Making Maverick Moves 💻 Produced by: Sunny Side Up Marketing 🎥 Video Editing & Production: Gina L. Osborn and Sunny Side Up Marketing 📍 Recorded in Orange County, California Watch or Listen Now: 🎧 Making Maverick Moves on YouTube, Spotify, and Apple Podcasts 💻 Visit www.ginalosborn.com for more episodes, leadership insights, and Gina's Substack Declassified. Follow Gina L. Osborn 🔗 Website: https://www.ginalosborn.com  📸 Instagram: @ginalosborn 💼 LinkedIn: Gina L. Osborn 🎙️ Podcast: Making Maverick Moves

What if the very thing holding you back as a leader isn't your expertise—but your fear of speaking up? In this episode of Making Maverick Moves, host Gina L. Osborn sits down with Deborah Shames, co-founder of Eloqui and author of Out Front: How Women Can Become Engaging, Memorable, and Fearless Speakers. Deborah shares her journey from stage fright to speaking mastery, revealing how anyone can project confidence, own their voice, and connect with audiences authentically. You'll learn how to: ✅ Transform fear into power before a big presentation ✅ Replace outdated templates with storytelling that connects ✅ Build executive presence that commands attention ✅ Communicate as your authentic self — not a performer Whether you're leading a team, presenting to clients, or preparing for your next big opportunity, this conversation will help you speak with confidence, courage, and charisma. 🎧 Timestamps: 00:00 – Introduction to Overcoming Fear of Public Speaking 00:22 – Meet Deborah Shames: Communication Expert 01:02 – Personal Journey: From Fear to Confidence 01:50 – Modern Public Speaking Techniques 02:37 – Empowering Women Through Public Speaking 04:44 – The Power of Storytelling 05:03 – Templates and Techniques for Effective Speaking 05:40 – The TEDx Experience: A Turning Point 08:50 – Debunking Public Speaking Myths 09:45 – Leadership and Authenticity in Public Speaking 10:09 – Practical Tips for Executive Presence 11:29 – Effective Communication in Leadership Roles 13:08 – Final Thoughts and Resources 👩‍💼 Guest: Deborah Shames 🌐 www.eloqui.biz  📘 Out Front: How Women Can Become Engaging, Memorable, and Fearless Speakers 🎙️ Host: Gina L. Osborn Retired FBI Assistant Special Agent in Charge | Former Chief of Security, LA Metro | International Speaker & Leadership Expert 🌐 Website: www.ginalosborn.com  🔗 LinkedIn: linkedin.com/in/ginalosborn 📸 Instagram: instagram.com/ginalosborn ▶️ YouTube: @ginalosborn 📰 Substack: www.ginalosborn.substack.com   💬 If you enjoyed this episode: Like 👍 | Subscribe 🔔 | Share this with someone who needs a confidence boost before their next big talk! #PublicSpeaking #Leadership #WomenInBusiness #Confidence #Communication #Storytelling #MakingMaverickMoves #GinaLOsborn #DeborahShames #ExecutivePresence #OvercomeFear #Motivation #Podcast #Eloqui #OutFront

In this episode of Making Maverick Moves, Gina L. Osborn sits down with Renée Marino, a former Broadway actress turned communication expert, to explore what it really takes to connect in today's digital world. From commanding the Broadway stage in Jersey Boys to coaching leaders and entrepreneurs, Renée shares her journey of discovering that the most powerful form of communication isn't about performance—it's about presence. Together, Gina and Renée dive into the power of authenticity, vulnerability, and listening as essential tools for leadership and trust. Renée reminds us that human connection is irreplaceable, that self-communication is where it all begins, and that the voice inside us can be our greatest guide—if we choose to listen. 💬 In This Episode Why authentic connection matters more than ever in a digital age How self-communication shapes the way we lead and relate to others The role of vulnerability in building trust and influence Why technology should amplify—not replace—real connection How leaders can foster cultures of communication and trust The secret to truly listening and being heard 🔑 Maverick Takeaway Authentic communication begins within. When you lead with vulnerability and listen with intention, you create the kind of connection that inspires action—and that's what makes a Maverick Move. 👤 About Renée Marino Renée Marino is a former Broadway actress, communication coach, and the author of Becoming a Master Communicator. Named one of Yahoo Finance's "Top Communication Coaches to Follow," she helps people bridge the gap between digital and human connection to lead with authenticity and confidence. 🔗 Connect with Renée Website: reneemarino.com Instagram: @iamreneemarino LinkedIn: Renée Marino 🎙️ About Gina L. Osborn Gina L. Osborn is a retired FBI Assistant Special Agent in Charge, former Chief of Security for LA Metro, and U.S. Army Counterintelligence veteran. During her FBI career, she led investigations into cybercrime, terrorism, and organized crime—including overseeing the response to the Sony Pictures hack. Today, Gina is a keynote speaker, leadership consultant, and host of Making Maverick Moves, where she shares stories of courage, transformation, and the maverick mindset it takes to lead through change. Learn more at www.ginalosborn.com Credits Making Maverick Moves is hosted by Gina L. Osborn and produced by Sunny Side Up Marketing. Theme music: Epic Trailer and Violin Life (Descript Stock Media). © 2025 Gina L. Osborn & Associates. Listen & Subscribe: YouTube, Apple Podcasts, Spotify — and leave a review to help more mavericks find the show!

In this episode of Making Maverick Moves, I sit down with Kabri Lehrman-Schmid, a superintendent who has led more than $1.9 billion in construction projects. In an industry built on grit and contracts, Kabri is proving that curiosity, authenticity, and compassion are the real blueprints for change. We talk about: The challenges of being a woman in a male-dominated field How to turn pressure into power Why empowering overlooked voices transforms entire cultures Bringing mental health to the forefront of construction Learn more about Gina L. Osborn: 🌐 Website: www.ginalosborn.com 📖 Bio & Speaking: www.ginalosborn.com/speaking 📰 Articles: www.ginalosborn.com/articles 🎙️ Podcast Episodes: www.ginalosborn.com/podcast Connect with Gina on social: LinkedIn Instagram YouTube If you enjoyed this episode, please share it with a friend, leave a review, and subscribe wherever you get your podcasts.

What if the most Maverick move isn't predicting what's next—but imagining what could be and daring to make it real? In this episode, Gina talks with Katie Rucker of MacKenzie Corporation about leading like a futurist: flipping scarcity into possibility, loosening rigidity, and giving your team agency to co-create the future. From the "cone of possibility" to curiosity challenges and implication wheels, Katie shows how to slow down, widen your options, and move from reactive to proactive leadership. In This Episode Futures, not forecasts: Why there's no crystal ball—and why "futures" is plural From reactive to responsive: The leadership power of the pause Cone of possibility: Hold a preferred future while staying adaptive to change Co-creation & culture: Building resilient, connected teams with agency Curiosity as fuel: Practical prompts to challenge assumptions and expand options Legacy & joy: Choosing your ladder, crafting your story, and finding presence Slow is bold: Why slowness might be the bravest move in a speed-obsessed world Everest Base Camp lesson: Simplicity, nature, and reconnecting to what matters Maverick Moves to Try 30-Second Pause: Before you respond, breathe. Ask, "What else could be true?" Curiosity Challenge (1 week): Talk to one person outside your bubble each day. Ask how they got where they are—and listen for dots to collect. Flip the Script: When an idea resonates, ask: "What if the opposite were true? What would that change?" Cone of Possibility Exercise: Sketch your preferred future and two alternative scenarios you don't want. Note how you'd adapt in each. Implication Wheel (5 min): If we do X, what are the 1st/2nd-order positive and negative effects in 6–24 months? Standout Quotes "The future isn't predicted—it's co-created." "You can't connect the dots until you collect the dots." "The arrow has to go back before it can move forward." "Slow might be the boldest move we can make right now." Who Should Listen Leaders, founders, and changemakers who feel stuck in status quo cycles—and anyone ready to trade reactivity for imagination, agency, and momentum. Connect Guest: Katie Rucker, Mackenzie Corp  Host: Gina L. Osborn — Army veteran, retired FBI ASAC, former Chief Safety & Security Officer at LA Metro Credits Making Maverick Moves is hosted by Gina L. Osborn and produced by Sunny Side Up Marketing. Theme music: Epic Trailer and Violin Life (Descript Stock Media). © 2025 Gina L. Osborn & Associates. Listen & Subscribe: YouTube, Apple Podcasts, Spotify — and leave a review to help more mavericks find the show.

What does it take to lead with impact in spaces where women are still the minority? In this episode of Making Maverick Moves, Gina L. Osborn shares her insights from the Global Women in Tech Conference and her own journey through the U.S. Army, the FBI, and LA Metro. From breaking down self-imposed barriers to commanding a room with confidence, Gina unpacks the lessons she's learned about thriving in male-dominated fields, and how you can apply them too. Through her Maverick Moves framework, Gina offers practical tools and inspiring stories to help you: Command the Scene – show up authentically and own your presence Rewire the Code – shift limiting beliefs and rewrite your narrative Be Ready to Roll – prepare yourself to lead boldly, even in the toughest situations If you've ever wondered how to rise, lead, and thrive when the odds feel stacked against you, this episode will give you both the motivation and the roadmap. 🎧 Tune in for real-world strategies, empowering takeaways, and the reminder that the boldest move you can make is to lead as yourself. Timestamps: 00:00 – Introduction to Maverick Moves 00:55 – Gina's Career Journey 01:43 – Challenges in Male-Dominated Fields 02:41 – Overcoming Internal Barriers 03:24 – The Cyber Leadership Story 09:01 – Maverick Moves for Success 09:15 – Command the Scene 11:09 – Rewire the Code 12:35 – Be Ready to Roll 14:27 – Conclusion and Call to Action About the Host — Gina L. Osborn Gina L. Osborn is a retired FBI Assistant Special Agent in Charge, U.S. Army counterintelligence veteran, former Chief Safety & Security Officer for LA Metro, keynote speaker, and host of Making Maverick Moves. She helps leaders navigate chaos, crisis, and change with courage and clarity. Connect Follow Gina: www.ginalosborn.com | LinkedIn | Instagram | YouTube (@MakingMaverickMoves) If this episode sparked something, subscribe, rate, and share with a leader who needs it. Want more maverick moves? Join the list at www.ginalosborn.com/making-maverick-moves.

What does it take to become the youngest—and first female—dean at a major university? Kristine Collins, Dean of Continuing Education at UC Irvine (UCI), joins Gina L. Osborn to talk servant leadership, building aligned teams, practicing for hard conversations, performance management, bouncing back from setbacks, and why you should never quit before the magic happens.   They discuss Kristine's journey to becoming the youngest and first female dean at a major university, emphasizing the importance of vision, practice, and resilience in leadership. Kristine reflects on her sports background and its impact on her leadership style, the importance of team alignment, and dealing with setbacks. The conversation also highlights the challenges of being a female leader, balancing work and personal life, and the significance of self-awareness and adaptability. Join Gina and Kristine for an inspiring discussion on what it takes to achieve greatness in both professional and personal spheres.   00:00 Introduction to Dean Kristine Collins 00:47 Gina L. Osborn's Background 01:27 Leadership Lessons from Sports 03:06 The Importance of Practice 05:18 Building and Leading Effective Teams 10:05 Navigating Challenges and Change 13:55 Vision and Perseverance 20:14 Dealing with Setbacks 26:45 Recognizing When It's Time to Pivot 28:02 Trusting Your Gut and Intuition 28:57 Balancing Work and Personal Life 29:40 Supportive Relationships and Their Impact 32:49 Lightning Round: Fun and Trivia 34:55 Self-Awareness and Leadership 41:05 Embracing Authentic Leadership 47:22 Concluding Thoughts and Gratitude Key Takeaways Practice is a leadership skill. Prep for meetings and crucial conversations the way athletes prep for games. Alignment beats "forced fun." High-trust teams flow on clarity, feedback, and shared goals—not gimmicky offsites. Leaders manage performance. Diagnose problems early; avoidance costs culture and results. Don't tap out early. Setbacks aren't the ending—often they're the setup. Vision needs repetition. Write it down, say it often, and hold steady through noise. Remote is different. Create new rituals to keep a pulse on your people. Self-awareness matters. Know your blind spots (precision vs. big picture), mood, and impact. Work–life alignment > balance. Sports, family, and community fuel better leadership. Standout Moments Growing up in a sports-centric family shaped Kristine's mindset: process, effort, and growth every day. Why "practice is everything"—and how leaders can script outcomes and language for tough talks. The feeling of an "invincible" team: trust, easy feedback, and simple, shared goals. Performance management as a duty: empathy first, clarity always, and decisive action when needed. Leading change inside a large bureaucracy with business-speed decisions. Setback story: losing a coveted role by email on Father's Day → startup leap → recruited to UCI. "Don't quit before the magic happens"—Naked & Afraid metaphor and betting on yourself. Work–life alignment: sport, book club, and a supportive partner create capacity to lead. Authentic leadership for women: likability vs. leadership, scrutiny, and owning your style. Tall-woman leadership: presence can be strength without intimidation. Notable Quotes "Practice is everything—in sports and at work." — Kristine "Alignment is gold. High-trust teams make feedback easy and progress inevitable." — Kristine "Avoiding performance conversations creates bigger problems." — Kristine "Don't quit before the magic happens." — Gina "Vision needs to be written, repeated, and protected." — Kristine About the Guest - Kristine Collins Kristine Collins is the Dean of Continuing Education at UC Irvine, the youngest and first woman to hold the role. A former athlete and systems thinker, she blends servant leadership with business-speed execution. Recruited from Canada, Kristine's path includes university leadership and a stint in the private sector at a VR startup. About the Host — Gina L. Osborn Gina L. Osborn is a retired FBI Assistant Special Agent in Charge, U.S. Army counterintelligence veteran, former Chief Safety & Security Officer for LA Metro, keynote speaker, and host of Making Maverick Moves. She helps leaders navigate chaos, crisis, and change with courage and clarity. Resources & Mentions Allen Iverson "Practice" press conference - https://www.youtube.com/watch?v=byR3Nda7azA  Naked & Afraid: Last One Standing - https://www.discovery.com/shows/naked-and-afraid-last-one-standing  UCI Division of Continuing Education - https://ce.uci.edu/  Connect Follow Gina: www.ginalosborn.com | LinkedIn | Instagram | YouTube (@MakingMaverickMoves) If this episode sparked something, subscribe, rate, and share with a leader who needs it. Want more maverick moves? Join the list at www.ginalosborn.com/making-maverick-moves .

Follow Gina: https://www.instagram.com/ginalosborn/ Follow Rosslyn: https://www.linkedin.com/in/rosslyn-cooper-31754077/ What happens when you leave everything behind—your home, your career, your comfort zone—for the unknown? Rosslyn Cooper did just that, moving from Australia to the U.S., taking a 42% pay cut, and stepping into tech leadership with no tech background. In this episode of Making Maverick Moves with Gina L. Osborne, Rosslyn shares her fearless mantra—say yes before you think you're ready—and how it transformed her career and life. From navigating imposter syndrome and leading global digital transformation to embracing authenticity and mentoring future leaders, Rosslyn's journey is a masterclass in courage, adaptability, and heart-led leadership. Whether you're looking to make your own bold move, lead authentically, or simply get inspired by a story of grit and growth, this conversation will challenge you to step through the door—even when you don't feel ready. Timestamps: 00:00 – Rosslyn's bold leap: moving from Australia, pay cut, and no tech background 02:05 – Saying yes before you're ready: from executive assistant to lifelong mantra 03:36 – The "upper limit problem" and overcoming self-imposed boundaries 05:16 – Facing doubts, embracing resilience, and lessons from her South African upbringing 08:13 – Rising to global leadership without a tech background  11:41 – Heart-led leadership: people first, balance, and authenticity 15:54 – Mentorship, empowering others, and building legacy 20:04 – Problem-solving as a leadership superpower 24:30 – Communicating complex systems simply and driving global buy-in 30:28 – The art of pivoting: turning setbacks into opportunities  35:10 – Lightning round: breaking leadership rules, empathy, and emotional control 40:14 – Rosslyn's proudest Maverick Move & final message: Say yes now, get ready later

Follow Gina: https://www.instagram.com/ginalosborn/ Follow Helen: https://www.linkedin.com/in/clearpathhelen Helen Lao, a first-generation American, left a secure HR career to build Clear Path Solutions, one of the top executive search firms in the U.S. In this conversation, she shares her journey from selling tires to leading a national team, her philosophy of relationships over transactions, and the bold risks that shaped her success. Timestamps: 00:01 – Betting on herself: founding Clear Path Solutions 01:31 – Growing up first-generation, language barriers & resilience  02:49 – Expectations, being the "black sheep," and work ethic 04:22 – Selling tires as the only woman in the room—becoming top salesperson 05:10 – Transition to recruiting and early HR career  06:39 – Quitting a stable HR role (with 4 kids) to start a firm from scratch  09:30 – Early struggles: $700 split payroll and hand-written checks 10:39 – Matchmaking philosophy: cultural fit over job titles  14:47 – Leadership traits of top CEOs & listening as a superpower 24:58 – Saying "no" to clients: living from abundance, not scarcity 38:17 – Boldest move: walking away from stability into entrepreneurship  45:20 – Advice to women leaders: unlearn silence, speak boldly

Follow Gina: https://www.instagram.com/ginalosborn/ Follow Suzy: https://www.instagram.com/itssuzycrawford/ In this episode of Making Maverick Moves, Suzy Crawford shares how she walked away from an 8-year career at Google to launch Crawford Marketing, build a thriving coaching program, and teach entrepreneurs the real power of personal branding. From cleaning up your online image to gaining audience trust in the AI era, Suzy offers raw, actionable advice for anyone ready to make their own maverick move. Timestamps: 00:00 – Meet Suzy Crawford: From Google to marketing agency founder 01:42 – Why your personal brand is your "digital currency" in 2025  03:03 – The dark side of branding: when past social posts come back to haunt you 04:17 – Audience-first content: posting what they want, not what you want  05:21 – Trust in the AI era: how real engagement builds loyalty  10:32 – The corporate shakeup that pushed Suzy to finally leave Google  12:14 – Landing a $100M case study from a cold email 13:17 – Inside Suzy's Freelancer to CEO program  15:12 – Thought leadership through originality and vulnerability 23:29 – Why marketers must embrace AI to stay ahead

Follow Gina: https://www.instagram.com/ginalosborn/ Follow Eric: https://www.linkedin.com/in/eric-l-goodman-14279580/ What if your greatest pain became your purpose? Eric Goodman, 2024 Orange County Philanthropist of the Year, shares his unbelievable journey from being immobilized in a full-body cast at age 15 to becoming the CEO of a company serving 3,500 people with disabilities every month. In this powerful conversation, Eric opens up about overcoming severe spinal issues, launching multiple companies, battling depression and dyslexia, and how his mindset and faith shaped it all. This episode is a masterclass in authentic leadership, resilience, and the power of service. If you're feeling stuck, Eric's motto says it all: "Serve." Timestamps: 00:00 – Intro: From challenge to calling 01:42 – The surgery that changed everything 03:21 – Developing empathy through pain 04:41 – Turning disability into purpose 05:07 – How Eric scaled Mountain View Services 07:23 – Writing What's Your Mindset?  11:52 – Choosing positivity daily 15:59 – The weight of leadership and workplace culture  18:56 – A cousin's suicide and the impact of toxic leadership 31:50 – Giving back through business resources, not just checks 33:18 – Launching a mental health initiative for CEOs 36:53 – Leadership lessons & setting boundaries 40:02 – A powerful tribute to his parents 44:02 – Advice to parents and kids dealing with disabilities 45:38 – Final mindset advice: Use your difference as your superpower  46:23 – Outro