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How can credit unions respond to changing digital expectations while preserving the member-focused service associated with the credit union model? Daniel Arita of First Entertainment Credit Union joins Doug English on C.U. On The Show to discuss the development of CineFi, a digital-only brand serving eligible entertainment-industry members. They discuss digital transformation, technology infrastructure, younger-member engagement, fintech competition, partnerships, and the continued role of human support in digital financial services.Disclosure: The guest on this episode is not affiliated with or endorsed by ACT Advisors, LLC, and the views expressed are his own. References to third-party companies, products, services, technologies, or financial institutions are for informational purposes only and should not be interpreted as an endorsement or recommendation by ACT Advisors.Read the written version of this episode here: How Credit Unions Can Build Digital-First Experiences While Preserving Member Trust | ACT AdvisorsWatch the video version of this episode here: https://youtu.be/t3gh7ygqAooEmail [email protected] with any inquiries.

In this episode of C.U. On The Show’s AI in the Boardroom series, host Doug English speaks with Lamont Black, founder of Wide Open Ventures and an associate professor of finance at DePaul University, about how credit union boards can begin using approved AI tools for interactive board-packet review and strategic planning. Their conversation also looks ahead toAI-supported financial modeling, more accessible organizational data, and the possibility of AI agents contributing additional perspectives to board discussions. Watch the video version of this episode: https://youtu.be/BCScOYM4duI Read the episode summary here: How Credit Union Boards Can Use AI to Ask Better Questions and Strengthen Strategic Planning | ACT Advisors Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. On The Show, host Doug English speaks with Tansley Stearns, president and CEO of Orsa Credit Union, and Jamie Jackson, founder and CEO of Arkatechture. They discuss how credit unions can bring information together, establish a more reliable source of data, and use those insights to better understand members and evaluate their community impact. Watch the video version of this episode: https://youtu.be/Tsfn2Lq6oq8 Read the episode summary here: How Credit Unions Can Use Data to Better Understand and Support Members | ACT Advisors Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

Artificial intelligence is becoming an increasingly important topic for credit union leaders, but questions remain around governance, transparency, and practical implementation. Inthis episode of C.U. On The Show, Doug English speaks with Mitch Rutledge of Vertice AI, Fred Eisel of Vizo Financial, and Anthony Volpe about CUltivate AI, a newly launched credit union-focused CUSO designed to provide AI capabilities built around industry-specific knowledge sources. The discussionexplores how credit unions are evaluating AI adoption, the role of shared knowledge within the movement, and potential future applications for compliance, operations, strategic planning, and board-level decision-making. Watch the video version of this episode: https://youtu.be/CUC1KBUNrlU Read the episode summary here: How Credit Unions Are Exploring a Cooperative Approach to AI | ACT Advisors Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

Artificial intelligence is rapidly reshaping how credit unions operate, communicate, and plan for the future. In this episode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how AI is beginning to transform board meetings, strategic planning, policy development, financial analysis, and day-to-day operations. Artificial intelligence is becoming an increasingly important topic for credit union leaders, boards, and executives. While AI continues to evolve, many organizations are already exploring ways to use it to improve efficiency, support decision-making, and enhance communication across the organization. In thisepisode of C.U. On The Show, Doug English sits down with Jeremy Wood, Chief Strategy Officer at Innovations FCU, and AI strategist Kirk Drake to discuss how their organizations are approaching AI adoption. Their conversation covers practical use cases, lessons learned, governance considerations, andstrategies for helping teams learn and adapt responsibly. Whether you're a board member, executive, or department leader, this discussion offers valuable insights into how AI can support organizational effectiveness while maintaining appropriate human oversight. Watch the video version of this episode: https://youtu.be/0c4Zsi8QjLE Read the episode summary here:  Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

Artificial intelligence is increasingly influencing how manyorganizations evaluate operations, governance, and decision-making. In this episode of C.U. on the Show, Doug English sits down with Heather McKissick of CUES and Paul Barbato of TruStage to explore how boards can use AI to becomemore informed, strategic, and effective without losing sight of the human judgment and member focus that define the credit union movement. Watch the video version of this episode: https://youtu.be/vHqC97SfbyU Read the episode summary here: How Credit Union Boards May Use AI to Support Better Governance | ACT Advisors Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. on the Show, Doug English speaks with Dan Prezioso of Olden Lane about trends influencing the credit union industry. Their conversation exploresdemographic changes, evolving technology expectations, and increased competition from digital financial platforms. The discussion is intended to provide general industry insights and considerations for how credit unions may evaluate member engagement strategies over time. Watch the video version of this episode: https://youtu.be/fdztsewIpuY Read the episode summary here: How Credit Unions Are Navigating Changing Member Expectations | ACT Advisors Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.

In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions.

In this episode of C.U. on the Show, Doug English speaks withleaders from Alliance Catholic Credit Union and Shift Mate about how credit unions can better connect fragmented data, streamline internal processes, and enhance member engagement. The discussion focuses on how AI-supported workflows may help improve efficiency, support lending operations, and provide more timely, relevant member interactions. Watch the video episode here: https://youtu.be/2mbLgtuLFxU Read the episode summary here: How Credit Unions Can Improve Member Experience and Operational Efficiency with AI-Enhanced Workflows | ACT Advisors The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. On The Show, Doug English sits down with Randy Stolp of Loan NFT and Lamont Black of Wide Open Ventures to discuss an emerging concept within the credit union movement: the tokenization of loan participations. By combining blockchain infrastructure, AI-driven analytics, and cooperative marketplace concepts, the discussion explores how technology could potentially modernize the way credit unions manage liquidity, risk, and lending capacity. Watch the video version of this episode: https://youtu.be/xTAkcnlVP4Q Read the episode summary here: ⁠ Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. On The Show, Doug sits down with Jed Meyer, CEO of St. Cloud Financial, to explore how a credit union can approach digital assets responsibly. Rather than focusing on hype or speculation, the discussion centers on member education, long-term strategic planning, regulatory engagement, and building infrastructure designed to preserve trust and institutional control as payment systems evolve. Watch the video version of this episode: https://youtu.be/8FzRN9xvrcs Read the episode summary here: How Credit Unions Can Thoughtfully Prepare for Digital Assets by Starting with Member Trust | ACT Advisors Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this GAC 2026 preview episode of C.U. on the Show, Todd Spiczenski of America’s Credit Unions shares why storytelling is the central theme of this year’s Governmental Affairs Conference and how credit union leaders can use personal member impact stories to strengthen advocacy on Capitol Hill. Watch the video episode on YouTube: https://youtu.be/UXFvucp3ico Read the episode summary here: Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. On The Show, Doug English speaks with Deedee Myers and JD Myers about how AI is influencing credit union governance and organizational readiness. They discuss how AI can accelerate both strengths and weaknesses in an organization, why workforce literacy and critical thinking matter in an AI-enabled environment, and how boards can responsibly engage with AI in strategic planning. The conversation covers practical entry points—such as “point AI” tools and vendor-embedded AI—along with longer-term concepts like enterprise AI, AI ecosystems, and the importance of security and explainability for regulated decision-making. Watch the video episode on YouTube: https://youtu.be/N3BQnwVMm0A Read the episode summary here: Fiduciary Financial Planning Insights | ACT Advisors Blog Email [email protected] with any inquiries. The guests on today’s show are not affiliated with or endorsed by ACT Advisors, LLC and their opinions are their own. ACT Advisors did not provide cash or non-cash compensation for their participation. ACT Advisors, LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. This content is provided for informational purposes only and is not investment, legal, or tax advice.

In this episode of C.U. On The Show, Doug English speaks with Elizabeth Wadsworth of Velera about the evolving role of artificial intelligence in credit unions. The conversation focuses on AI agents, responsible AI governance, and how credit unions can evaluate emerging technologies in a way that aligns with their mission, risk posture, and strategic goals. Watch the video episode here: https://youtu.be/CqZGziN2Vq0 Read the episode summary here: Email [email protected] with any inquiries.