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What if the key to the next AI revolution isn’t more data but deeper emotional understanding? In this episode, we sit down with Nic Gibson, CEO and founder of inTruth Technologies, to explore how emotional intelligence is reshaping technology. Nic shares her journey from early work in mental health prevention as Australia's youngest-ever Mental Health Commissioner appointed at 21 to founding inTruth, the world’s first emotion bio-tech company. We unpack the science and ethics behind emotion measurement, real-world use cases across health and business, and why privacy must remain at the core of emotional AI. Hosted by Dr Tom Verhelst, co-hosted by Jessica Chen Show Notes: ⁠Nicole Gibson | LinkedIn⁠⁠IN TRUTH⁠

What can reality TV and a skyscraper climb teach us about data-driven decisions? In this episode of Show Me the Data, Paul Chivers, Rhetta Chappell, and Tom Verhelst dive into the world of real-time data and risk management. From the “Amazing Race” of reality TV to corporate decision-making, they explore finding the sweet spot between risk and reward, gaining executive support through powerful data visualisation, and using exposure maps to drive smarter strategies. Plus, hear what climbing Taipei 101 reveals about turning data into action. Show Notes: Paul Chivers | LinkedInProjects | riskfacilitator.comWhen personal risk becomes a live event, what does due diligence really look like? | LinkedInPaul Chivers (aka risky) (@riskfacilitator) | Instagram

Data are rarely neutral. In this episode, data storyteller and author of The Data Storyteller's Handbook, Kat Greenbrook, makes the case that before we can communicate data well, we need to understand where it came from and why. Who collected it? For what purpose? Under what constraints? Because the answers shape everything that follows. Kat unpacks why metadata isn't a technical afterthought but a critical lens for interpreting meaning, and why data are better understood as mirrors of the organisations and moments that produced them than as objective records of reality. We also explore the "curse of knowledge" — the all-too-common trap where deep expertise makes it harder, not easier, to communicate clearly — and what data professionals can do to bridge the gap between what they know and what their audience actually needs. Practical, provocative, and genuinely useful for anyone trying to turn numbers into decisions. Hosted by Rhetta Chappell, Data Scientist at RIDL, Griffith University. Show Notes: Kat Greenbrook | LinkedInThe Data Storyteller’s Handbook | Rogue PenguinPGAI Framework Templates and Resources | Rogue PenguinNAPLAN Achievement Data Explorer | Griffith University RIDL

In this episode, former Google Cloud Chief Innovation Evangelist Jim Hogan unpacks Australia's innovation lag from AI adoption hesitancy compared to the US, to why rigid agile methods fail neurodiverse teams (drawing on his PhD insights). He shares performance lexicon tips to align with bosses, cloud computing lessons, and neuroinclusion as a business edge. Hosted by Dr Tom Verhelst Show Notes: Jim Hogan | LinkedIn

Hosted by⁠ ⁠Rhetta Chappell⁠⁠ Conversation with⁠ ⁠Dr Tom Verhelst In this special finale of Season 4, we turn the mic on Tom Verhelst, Director of the Relational Insights Data Lab and Griffith Data Trust. Usually co-hosting, Tom steps into the spotlight to share why culture, not just technology, is the key to unlocking true data-driven transformation. Whether you're a data enthusiast, leader, or culture advocate, this episode will inspire you to rethink how your organisation approaches transformation. If you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: ​Relational Insights Data Lab​Griffith Data Trust

Hosted by⁠ Rhetta Chappell⁠ Conversation with⁠ Jordan Walsh and⁠ Dr Tom Verhelst Join us on the Show Me the Data podcast as we explore AI adoption in finance with Jordan Walsh, an experienced Growth Strategist at Suncorp Bank specialising in artificial intelligence and home lending. With over 20 years of leadership experience at prominent Australian companies, Jordan has successfully leveraged AI to predict consumer behaviour and solve complex business challenges such as price sensitivity, retention, and acquisition. In this episode, Jordan shares insights on how AI transforms customer interactions, the importance of aligning AI projects with business objectives, balancing data-driven approaches, and addressing ethical considerations like bias and privacy. This conversation is perfect for financial professionals, and anyone interested in AI's future in finance, offering actionable strategies and thought-provoking discussions on the evolving landscape of AI in financial services. If you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: AlphaGo versus Lee Sedol - WikipediaDeep Blue versus Garry Kasparov - WikipediaGrocery prices at Coles and Woolworths go up and down. What's behind the pattern? - ABC NewsThe tech company behind Woolworths 'smart' shopping trolleys says they could help you buy more impulsively - ABC NewsGerman Supermarket METRO Experiments with Dynamic Pricing via Supplier Wasteless | Packaging WorldCutting waste, food at supermarket automatically discounted using AI

Hosted by Rhetta Chappell Conversation with Stephen Riley and Dr Julia Carins What does social impact really mean, and how can organisations measure it effectively? In this episode, we’re joined by Stephen Riley, CEO of The BUSY Group North America, and Dr Julia Carins, Associate Professor of Social Marketing at Griffith University. Together, they cut through the jargon to explore: What makes impact reporting credible (spoiler: it's not just about pretty graphs)Common mistakes organisations make when measuring impact—and how to avoid them.How data can validate—or challenge—the stories we tell about our work.Whether you're a data professional, decision-maker, or simply passionate about purpose-driven work and long-term social change, this episode offers valuable insights on leveraging data for real-world impact. If you have any questions or comments, you can reach us by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: The BUSY Group 2023 Social Impact Report

Hosted by Rhetta Chappell Conversation with Professor Sidney Dekker and Dr Tom Verhelst Join us for episode 2 of season 4 featuring Professor Sidney Dekker, a bestselling author academic at Griffith University and a pilot known for his groundbreaking work in safety science. Drawing from his extensive research and experience, Sidney challenges conventional wisdom on data, human error, and organisational safety, offering insights into: ​The benefits of restorative justice over blame in building safer systems​Understanding the escalation of commitment in various industries, from aviation to healthcare​Empowering better choices by making risks and trade-offs visibleThis thought-provoking episode explores how data-driven cultures can balance accountability with empathy to foster real progress in uncertain times. Tune in for insights that could transform your approach to leadership, safety, and decision-making across various sectors. If you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: ​Martin Heidegger - Wikipedia​Local rationality:Herbert A. Simon - Wikipedia​Jens Rasmussen (human factors expert) - Wikipedia​“Make the boundary visible” Jens Rasmussen paper:Jens Rasmussen, Risk Management in a Dynamic Society: A Modelling Problem​Corrie Pitzer "risk secrecy" paper:Leadership and safety - still not connected​Todd Conklin “People don't make poor choices, they are given poor choices”:PreAccident Investigation Podcast | Todd Conklin​Amazon.com: Ten Virtues of a Positive Safety Culture: 9798303212138: Dekker, Sidney: Books​Dave Graber B******t jobs:https://g.co/kgs/d1BgQB8​70-75% increase in managers, but only 20% of people were employed in that same decade, survey in Netherlands 2/5 jobs meaningless -37% of British workers think their jobs are meaningless | YouGov​Candide book:https://g.co/kgs/72B2J2h

Hosted by Rhetta Chappell Conversation with Brad Carr and Dr Tom Verhelst Join us for our season 4 opening episode featuring Brad Carr, Principal of Preparing Futures and Founding Director of the Australian Digital Trust Community. Drawing from his extensive professional experience including his time as NAB's former Chief Innovation Officer, and his personal interests which included studying Futurism at the University of Houston, Brad provides insights into: ​Building a secure, inclusive and diverse digital identity ecosystem ​AI's role in detecting and combating fraud ​Tackling deepfakes and safeguarding online trustIf you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: ​Nicole Perlroth's book:This Is How They Tell Me the World Ends ​The Bank of England's 'Future of Finance' report of June 2019, page 60:Future of Finance: Review on the outlook for the UK financial system ​The Bank for International Settlements (BIS)'s Bulletin 42 in May 2021:Whom do consumers trust with their data? US survey evidence ​HSBC UK provides support for survivors of human trafficking ​HSBC bank accounts for people without a fixed address now available in over 100 branches ​Connect ID and Hold Access White Paper:Identity in Crisis - Addressing the Gaps for Aboriginal and Torres Strait Islander Peoples ​Identity Solutions for Indigenous Australia, with Jason-Urranndulla Davis by NAB Digital Next ​David Birch and Victoria Richardson's book:Money In The Metaverse ​Visa Verified stats for online fraud compared to BankID in Norway from chart shown in Rod Boothby's video:Rod Boothby on LinkedIn: #bankID #ecommerce #profits #simpleisbetter #banks ​"99% of Norwegians aged 20-60 use BankID" from:NAB Digital Next: DigitalID - lessons from the Nordics - NAB News ​"Norwegians use BankID an average of 220 times per year" from:Signicat | The state of digital identity in the Nordics 2021 ​Forbes "AI will have an estimated 21% net increase on the United States GDP by 2030":22 Top AI Statistics & Trends In 2025 – Forbes Advisor ​Deepfakes and cheap fakes from NAB Digital Next Podcast:Brad Carr on LinkedIn: Key takeaways from Deloitte's Tech Trends 2024 report... ​Hong Kong deepfake CFOFinance worker pays out $25 million after video call with deepfake 'chief financial officer' | CNN ​Zoom Bank of America verification:Rod Boothby on LinkedIn: How do you prove that you are really you on Zoom? ​Airport Economist:Tim Harcourt - Wikipedia ​Games Venue BNE & Surrounds ​Games Venue GC

SEASON 3 EPISODE 5 Data Skills That Stay: NICD's Approach to Capability Building Hosted by ⁠⁠⁠⁠⁠Rhetta Chappell⁠⁠⁠⁠⁠ Conversation with ⁠⁠⁠Dr ⁠Hollie Johnson⁠ and ⁠⁠Dr Tom Verhelst⁠ Managing vast amounts of data can be quite overwhelming, regardless of whether your organisation operates within the public sector, functions as a small enterprise, or is a large corporation. Unlike typical consulting firms, The National Innovation Centre for Data (NICD) equips teams with the necessary skills to independently manage future data projects, enabling them to maintain the expertise internally and ensuring they have the insights required to keep the capability in-house. In this episode, we're joined by a former Senior Data Scientist, Dr Hollie Johnson from NICD in Newcastle, UK, who shares their experience working within NICD. Hollie shares their experience leading a unique data project with a start up who specialises in technology systems for grid decarbonisation using second life vehicle batteries. Our guest also discusses the transformative journey from manual spreadsheets to automated data collection and analysis, demonstrating how NICD is democratising data. They delve into what it means to be data-driven, the value of collaborating with experts in understanding moral and ethical grey areas, and the vision for a similar initiative in Australia focused on upskilling and bridging the gap between data beginners and experts. The conversation also covers clean, sustainable data science practices, advice for aspiring data professionals, staying current with trends, potential data gaps, and the dream of having access to transport data. This episode is packed with insights for anyone interested in the evolving landscape of data science and its impact. If you have any questions or comments, you can reach us on Twitter at @G_RIDL or by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes National Innovation Centre for Data (NICD) NICD Case Study | Connected Energy LSTM - Long Short-Term Memory Network read more here: Long Short-Term Memory Network - an overview | ScienceDirect Hollie Johnson | LinkedIn

SEASON 3 EPISODE 4 The Data Architect: Empowering the Public Sector with AWS Solutions Hosted by ⁠⁠⁠⁠Rhetta Chappell⁠⁠⁠⁠ Conversation with ⁠⁠⁠⁠⁠Saeed Barghi and ⁠Dr Tom Verhelst Being a data-driven organisation means more than just delivering the right data to the right people at the right time; it involves ensuring that decision-makers have access to applications powered by machine learning models, trained with precise datasets, acting as digital assistants to guide their choices. In this episode, we delve into how Amazon Web Services (AWS) help customers design and build fit-for-purpose data platforms to assist customers on their data journeys, featuring our guest, Saeed Barghi, a Senior Solutions Architect at AWS with a focus on the public sector within the Asia-Pacific and Japan regions. We discuss the importance of managing sensitive data through data masking, encryption methods and security, the cost benefits of transitioning to the cloud, and how AWS's innovative tools are revolutionising public sector operations. This includes using imagery analysis in managing US wildfires and enhancing customer service with artificial intelligence and machine learning powered chatbots. With over 15 years of experience in the design and construction of data platforms, Saaed's dedication to making a difference is evident as he shares how AWS is facilitating significant digital transformations. If you have any questions or comments, you can reach us on Twitter at @G_RIDL or by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes Amazon S3 - AWS Amazon Redshift - AWS How machine learning and drones are helping prevent wildfires (aboutamazon.com) Amazon Relational Database Service (RDS) - AWS AWS Well-Architected - AWS Amazon Bedrock - AWS Saeed Barghi | LinkedIn

SEASON 3 EPISODE 3 The Data Behind Heartbreak: Unveiling Romance Scams Hosted by ⁠⁠⁠Rhetta Chappell⁠⁠⁠ Conversation with ⁠⁠⁠⁠Dr Jacqueline Drew and Dr Tom Verhelst In 2021, Australians lost a staggering $210 million to romance scams, contributing to a total of $3.1 billion lost to various scams as reported by the ACCC. In this episode, we delve into the complex world of romance scams, magnified by the alarming rise of deepfake technology. Featuring expert insights from Dr. Jacqueline Drew, we explore the sophisticated tactics scammers use, from love bombing to deepfake videos, and the significant financial and emotional toll on victims. Learn about the challenges in data coordination, victimology, and the steps being taken globally to combat these scams.  If you have any questions or comments, you can reach us on Twitter at @G_RIDL or by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: Jacqueline Drew Profile | Griffith University Academy of Excellence in Financial Crime Investigation and Compliance (griffith.edu.au) ACCC calls for united front as scammers steal over $3bn from Australians | ACCC Link to further resources including places to report fraud and receive help: https://www.counterfraud.gov.au/find-where-report-fraud

SEASON 3 EPISODE 2 AI Fluency and Ethics: Setting the Foundation for a Data-Enabled Government Hosted by ⁠⁠Rhetta Chappell⁠⁠ Conversation with ⁠⁠⁠Nathan Bines What are the current levels of data and AI fluency across the public sector and what does good AI alignment look like? In this episode, we are honoured to host the head of Queensland Government's Data and Artificial Intelligence Unit, Nathan Bines. Our guest oversees the state's budget allocation for data and AI initiatives, leading policy and legislative reviews focused on the safe and ethical application of AI technologies. Nathan's team plays a key role in shaping the Queensland's digital economy strategy and have been instrumental in developing generative AI tools for government employees. Join us as we discuss the integration of data and AI in government operations as well as the importance of data literacy for all employees. This insightful conversation also covers overcoming AI skepticism through experience and exposure, the ethical challenges of AI alignment, and the impact of developers' biases on AI tools. This episode is a must-listen for anyone interested in how data and AI are reshaping government operations and the importance of informed, ethical leadership in navigating this digital evolution. If you have any questions or comments, you can reach us on Twitter at @G_RIDL or by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: Queensland's Digital Economy Strategy | Department of Housing, Local Government, Planning and Public Works (chde.qld.gov.au) Safe and responsible AI in Australia discussion paper | Department of Industry (consult.industry.gov.au) Use of generative AI in Queensland Government | For government | Queensland Government The Alignment Problem | Brian Christian President Biden Issues Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence | The White House RIDL's work with mobility data - DSpark: DSpark QFES Prepare and Respond – RIDL Dspark Ecotourism – RIDL

SEASON 3 EPISODE 1 The Data Catalyst Network: Building Capability in the Not-for-profit Sector Hosted by ⁠Rhetta Chappell⁠ Conversation with ⁠⁠Dr Kristen Moeller-Saxone, Barry Sandison and ⁠Dr. Tom Verhelst Adoption of AI has doubled since 2022, with almost one in four not-for-profit organisations making use of generative AI tools such as ChatGPT. Findings from Infoxchange's latest 2023 Digital Technology in the Not-for-Profit Sector Report reveal the usage of generative AI tools has doubled since their last report in 2022, with almost one in four organisations making use of tools such as ChatGPT.  The report also sheds light on the pressing need for enhanced data capabilities within the sector to disrupt the persistent cycles of disadvantage. With over 1,000 organisations participating in the survey this year, we explore challenges and transformative potential in the sector including the increased use of generative AI tools. Tune in for a thought-provoking discussion of how data-driven strategies can reshape the sector and how initiatives such as the Data Catalyst Network, a collaboration between Infoxchange and the Paul Ramsay Foundation, unite stakeholders and leverage data for positive change in the non-profit landscape.  If you have any questions or comments, you can reach us on Twitter at @G_RIDL or by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: Digital Technology in the Not-for-Profit Sector Report | Infoxchange Data Catalyst Network | Infxchange Linked Employer-Employee Database (LEED) | Australian Bureau of Statistics (abs.gov.au) Multi-Agency Data Integration Project (MADIP) | Australian Bureau of Statistics (abs.gov.au) Business Longitudinal Analysis Data Environment (BLADE) | Australian Bureau of Statistics (abs.gov.au)

SEASON 2 EPISODE 6 There's Always a Solution: The importance of data storytelling and contextualisation (Part 2) Hosted by Rhetta Chappell Conversation with ⁠Dan O'Halloran⁠ and Dr. Tom Verhelst When it comes to understanding patient and community needs and improving interventions, experiences, and outcomes, a conversation with and about data and contextualisation are both crucial elements in understanding and making sense of information. Data provide the raw material for analysis and decision-making, but it is only when contextualised that data or insights become truly actionable and valuable. Contextualisation refers to the process of understanding the circumstances and conditions in which the data were collected, and the broader social, economic, and cultural factors that may have influenced interpretation. Put simply, without contextualisation, data can be misleading and even harmful. Join our conversation with health economist and adjunct professor Dan O’Halloran as we discuss data storytelling and explore whether well-meaning policies are incentivising true value or value-for-money in Australian hospitals, day-cares, and aged-care homes and whether as decision makers we have the right to ask people to do things that they simply just don’t have the financial capacity or freedom to do. If you have any questions or comments, you can reach us on Twitter at @G_RIDL or by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you. Thank you for listening to Show Me the Data. Show Notes: - You can find our website here: ⁠⁠www.ridl.com.au⁠⁠