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Closing the practice for a day, two, or five is an extremely difficult decision. Whether it is due to snow, a water leak, or a broken compressor, there are multiple factors when considering a practice closure. In this episode, Dr. Kuba and Bethany discuss what to consider with patients during a practice closure. They remind listeners about the importance of clear communication with patients as well as the importance of preparation for unexpected closures. They also focus on what to consider with team members during closures. This is an important subject, so listen up!  📣February content officially available!! If you want to turn up the love in February, then you need to subscribe TODAY!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Have you noticed the fragility of the human psyche? One harsh word can crumble someone’s confidence or inflame it. In the workplace, corrective feedback has become incredibly challenging. Leaders must delicately balance corrective conversations and often find themselves avoiding them all together. Dr. Kuba and Bethany tackle this topic in today’s episode.  📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes:  January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

It has been a while since Bethany and Dr. Kuba have tackled the ugly topic of insurance. They jump right into tough topics in their first 2026 episode together! Insurance ranks at the top of their list. After a recent incident with a parent who was frustrated about insurance coverage (or lack, thereof), the situation was brought to Dr. Kuba’s attention and ultimately to Bethany’s attention as well. It reopened dialogue regarding the shenanigans of dental insurance. Listen in to this refreshed conversation!  📣January content available!!  If you want to start the year right, then you need to get on it TODAY! This month’s content includes:  January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Meet Bethany’s husband! He gets put on the spot today to answer some burning questions. As a high school economics and government teacher, his insight into current economic trends is always a support for Bethany as she consults with her clients. Listeners get a small piece of this insight in today’s episode. He also reflects back on the history of Bethany Consulting and shares his top tips for dental professionals. You don’t want to miss those tips! They are solid! Finally, he wraps up with a few fun facts about Bethany, Bethany Consulting, and the Subscription.  📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes:  January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

This is a clip from our January bonus episode that continues the Be the GOAT! episode, available exclusively to our Patreon subscribers.  To unlock the full bonus episode, head to patreon.com/managingdentaldrama

There is no better way to kick things off in 2026 than to get some inspiration from nature – specifically from Bethany’s Nigerian Dwarf goats! In this episode, Bethany shares the lessons she has learned over the last couple of weeks as she has helped 7 of her goats get through birthing a total of 15 kids. Nature is a powerful teacher, so there are core lessons that we can ponder upon and ultimately incorporate into life and practice ownership.  📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes:  January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Happy Holidays! With time off (hopefully) in the not-so-distant future, it is important that your patients AND team are prepared for any holiday closure time. Patients should ideally be made aware of any practice closures in advance. Emails, texts, or custom recorded voicemails are the best way to ensure that patients know you are closed AND know what to do if they have a dental emergency. Your team also needs to know the expectations for checking email, voicemail, and text messages while the practice is closed. Listen in to these reminders to ensure that you are fully prepared for any time off this week!  📣December content available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed give you tools for End of Year ReflectionVersions of Rest QuizDevelop a Rest PlanEnd of Year Reflection QuestionsPlus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!   Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

This time of year can be incredibly hard for dentists and practice owners because there are so many decisions to make when it comes to showing appreciation for team members. Should I do cash, a gift card, or a bonus through payroll? How much should I pay my team members? Should I do an equal amount or vary the amounts based on longevity? If we do a Holiday party, should I pay the team for the hours? All of the questions and more are covered by Dr. Kuba and Bethany in this episode. The end of the year is an important time to show appreciation, but there is much to consider and weigh out. So, listen in!  Previous Episodes Worth Revisiting: Creative Team Building Ideas The Basics of Team Building  📣December content now available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed give you tools for End of Year ReflectionVersions of Rest QuizDevelop a Rest PlanEnd of Year Reflection QuestionsPlus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 prici Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

 It is that time of year – you have a list of things to do that is nearly a mile long. Your mind is scrambled, and you are trying to remember what you need to do for the practice and team to wrap up 2025 nicely. Dr. Kuba and Bethany are here to help! Together, they put together a list of their top year-end tips and reminders. Some of the items are easy to forget, like evaluating your fee schedule, while others are more challenging like evaluating your A/R trends. Nonetheless, this episode will help you maximize the last few weeks of this year to ensure that everything is checked off your list (and hopefully you don’t have to check it twice!).   If you’re a subscriber, don’t miss the BLACK FRIDAY SALE on the Hub. For the next 3 days, all Hub resources are 50% off!!  📣December content now available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed give you tools for End of Year ReflectionVersions of Rest QuizDevelop a Rest PlanEnd of Year Reflection QuestionsPlus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!   Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

It is not often that Bethany’s plans are usurped, but Dr. Jones pulls it off today. Bethany had teed up a completely different subject for today’s episode, but Dr. Jones had a different plan and turned the tables! He took a trip down memory lane and focused on the story of Bethany’s life, all of the nitty-gritty details that made Bethany squirm in her seat. As they reflect together, they marvel at how when we lean into our natural strengths, we can end up with a career that really does bring us joy. Grab your popcorn and listen to Bethany squirm on this one!   If you’re a subscriber, don’t miss the BLACK FRIDAY SALE on the Hub. For the next 10 days, all Hub resources are 50% off!!  📣December content now available! Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed give you tools for End of Year ReflectionVersions of Rest QuizDevelop a Rest PlanEnd of Year Reflection QuestionsPlus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!   Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

It’s Thanksgiving Week! So, Bethany traps Dr. Kuba and convinces her to be extremely vulnerable and answer some annual reflection questions LIVE and on the spot! Thankfully, Dr. Kuba obliges, giving listeners an opportunity to not only learn about how to end the year in reflection, but also giving listeners an opportunity to hear how she herself reflects. Together, Dr. Kuba and Bethany discuss the importance of slowing down at this time of year and taking the time to truly reflect back on the year so that you can better prepare for 2026. Get your pen and paper out for this one!  Need some reflection resources? We’ve got you covered! Yearly Reflection and Planning Bundle on THE HUB  📣This is the LAST WEEK for November content. Don’t forget that 2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes S.W.O.T. Practice AnalysisS.W.O.T. Take AwaysCompliance Tips Plus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!   Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

They have gone mad!! In a season of gratitude, Dr. Kuba and Bethany want to gift all listeners with a full bonus episode. So here it is!! Today’s episode is the very first bonus episode, which aired in November 2024. They discuss an incredibly important topic – vision. As 2025 comes to a close, it is critical to take a step back and truly evaluate the practice vision and the potential hurdles that are preventing that vision from coming to fruition. Use today’s episode as a tool for evaluating your vision, the roadblocks to your vision, and the steps you can take to unlock your vision. For additional resources on this subject, visit The Hub: Yearly Reflection and Planning  Team Feedback Bundle  Practice Vision Bundle  📣2026 Subscription Prices are INCREASING. If you want to lock in at the amazing monthly price of $49.99, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes S.W.O.T. Practice AnalysisS.W.O.T. Take AwaysCompliance Tips Plus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Get 2025 pricing TODAY!!   Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

How do you know if the person you recently hired is the right one? In this episode, Dr. Kuba and  Bethany discuss three recent examples where practice owners are evaluating this very question. At the 60 day point, one practice owner is already beginning to doubt her clinical assistant’s skillset. Another practice owner is trying to decide if it’s worth continuing to invest in his newest assistant who continues to buck the cultural norms of his practice. And yet, another practice owner likes her newest assistant (of 18 months) but the team can’t stand her. Dr. Kuba gives her advice in each of these three scenarios in hopes that listeners have tools to use when they are trying to decide whether to hire or fire.   Previous Episodes Worth Revisiting:  When to Call it Quits on an Employee How to Effectively Welcome a New Employee  2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up! 📣NOVEMBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes S.W.O.T. Practice AnalysisS.W.O.T. Take AwaysCompliance Tips Plus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!    Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Changes in a practice are necessary. At times, changes are thrust upon a team, forcing them to pivot. Other times, the practice owner is watching the horizon for economic, technological, or financial impacts that may also force change. Regardless, change is necessary at times and also desirable at times. So, it can be extremely disheartening to have a team that refuses to follow their leader into new changes. In this episode, Dr. Kuba and Bethany discuss the difficultly of change and yet the importance of it. They also discuss how to view and manage team members that may be resisting the revisions. They end with an important message for all practice owners and team members – don’t be a dingbat!   Previous Episodes Worth Revisiting:  How to Help Your Team Bear Fruit Dental Practice Owners are Leaders  2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up! 📣NOVEMBER CONTENT NOW AVAILABLE!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed to be SAFEGUARD your practice from sickening mistakes S.W.O.T. Practice AnalysisS.W.O.T. Take AwaysCompliance Tips Plus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!  Don't forget to check out our social media for more! Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign-Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Every once in a while, hopefully rarely, you get smacked with terribly sickening mistakes. There is a long list of “small mistakes” that practices make that feel less consequential – like incorrectly spelling a patient’s name, communicating the wrong appointment date/time to a patient, or collecting an incorrect amount for treatment rendered. However, this episode focuses on some haunting mistakes that were brought to Dr. Kuba and Bethany’s attention.  In these situations, mistakes were made by team members and associates, leaving the practice owners terribly exposed and at risk. Take your blood pressure medicine, and listen in!  Previous Episodes Worth Revisiting:  Details Matter – The Importance of Clinical Documentation S1: Episode 29 – Thirty Positive Thoughts in Less Than Thirty Minutes  2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up! 📣LAST WEEK OF OCTOBER CONTENT!! If you are one of the few followers who hasn’t subscribed, you need to get on it TODAY! This month’s content includes:  A Bonus Episode designed to be played in a team meeting – challenging your team to adopt an “A Team” mindset. Patient Communication Role Play ActivityManagement Toolkit – Managing Different Personalities Plus 6 Creative Team Building IdeasAll for $49.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!    Don't forget to check out our social media for more! Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign-Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!