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In this episode of Compassion & Courage, Kathleen Watt shares her inspiring journey from opera singer to cancer survivor and her insights on resilience, narrative medicine, and the power of storytelling in healing. Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/  Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/ Connect with Kathleen on Twitter / X: @kewatt Learn more about Kathleen: www.Kathleenwatt.com  Learn more about Marcus’ Books: https://marcusengel.com/store/  Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcast  Subscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast About Kathleen Watt : Kathleen Watt sang principal roles with Boston Lyric Opera, Utah Opera Company, Springfield Regional Opera, and others, and in the Extra Chorus of New York’s Metropolitan Opera, before her singing career was summarily ended by osteogenic sarcoma (bone cancer) in her face. Since retiring from performing, Kathleen has written features, profiles, and essays on performing arts and contemporary culture. As a writer and cancer survivor, she has also collaborated with doctors, artists and musicians on a range of projects adjacent to Narrative Medicine. Additional Information From Kathleen: http://www.curesarcoma.org/  http://www.sarcomaalliance.org/  https://craniofacialny.com/craniofacial-clinic  https://www.savingfaces.co.uk/  https://faceequalityinternational.org Date: 8/24/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 185 – A Journey of Resilience with Kathleen Watt keywords resilience, narrative medicine, cancer survival, storytelling, medical trauma, healing, opera, patient experience

In this episode of Compassion & Courage, trauma surgeon Tim Pohlman shares his experiences from the hospital walls, the emotional toll of trauma care, and the importance of compassionate presence in medicine. Discover the realities of emergency resuscitation, ethical dilemmas, and how to maintain resilience in high-stakes environments. Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Learn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast About Timothy Pohlman, M.D., F.A.C.S.: Timothy Pohlman, M.D., F.A.C.S. is a board-certified surgeon who specializes in Trauma Surgery. He is also board-certified in Surgical Critical Care, and board-certified in Neurocritical Care. Dr. Pohlman is former Professor of Surgery at Indiana University School of Medicine (IUSOM). During that time, Dr. Pohlman was a staff surgeon at Indiana University Health Methodist Hospital in Indianapolis, IN., Medical Director of Trauma Intensive Care, Director of Trauma Outreach, and Assistant Medical Director for LifeLine Critical Care Transport for Trauma. Dr. Pohlman graduated from Knox College in 1973 with a bachelor’s degree in biology. He received a doctorate in medicine from Rush Medical College in Chicago, IL, being elected into the Alpha Omega Alpha Medical Honor Society his senior year. Dr. Pohlman then completed internship and residency in general surgery at the University of Wisconsin in Madison, WI, serving as Chief Resident his fifth year. Dr. Pohlman obtained advanced training as a Fellow in trauma and burn surgery at the University of Washington in Seattle, WA. During his training, he was supported by a National Institutes of Health Research Service Award. After fellowship training, Dr. Pohlman remained in Seattle, joining the faculty of the University of Washington as assistant professor of surgery. He was subsequently promoted to full professor, with tenure in 2000. While at the University of Washington he was awarded research grants from the National Institute of Health to study human responses to injury. In 2005 he was recruited to IUSOM in Indianapolis, IN to serve as director of Surgical Critical Care. Dr. Pohlman has received numerous awards during his career, including Outstanding Teacher of the Year from the University of Washington, School of Medicine. Dr. Pohlman is a member of over 20 professional organizations, including the Society of University Surgeons, The Eastern Association for the Surgery of Trauma, The Neurocritical Care Society, Surgical Infection Society, where he serves on the Informatics Committee, the Society of Critical Care Medicine, and the Chest Wall Injury Society, where he serves on the Publication Committee. He has authored or coauthored over 80 peer-reviewed journal articles, book chapters, eMedicine articles, and scholarly book reviews. In 2004, he was Visiting Professor in the Department of Thoracic & Cardiovascular Surgery, Mie University School of Medicine, Osaka, Japan. In Indiana, Dr. Pohlman has served on the Board of Directors of the Indiana Rural Health Association. Currently he serves on the Board of Directors of the Brain Injury Association of Indiana and is a member of the Indiana Spinal Cord and Brain Injury Research Board. He is also a member of the Medical Executive Committee of the Rehabilitation Hospital of Indiana, and a member of the Physician Advisory Committee of the Indiana Donor Network. Dr. Pohlman is a former co-chair of the Transfusion Committee for IU Health, which oversees an annual budget of $16.5 million. Dr. Pohlman also served for a number of years as track surgeon for the Indianapolis Motor Speedway. He also has been a NASCAR-certified on-track physician (designated in track radio transmissions as the “99”). Date: 7/27/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 184 – The Hidden World of Emergency Rooms with Tim Pohlman keywords trauma surgery, emergency medicine, resilience, medical ethics, compassionate care, hospital stories

In this episode of Compassion & Courage, Madison Wood-Gonzalez shares her inspiring work with Morning Light, a nonprofit providing compassionate end-of-life care and housing for hospice patients. Marcus and Madison explore the meaning of hospice, the importance of caring for caregivers, and how community support can transform lives at their most vulnerable.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Learn more about Morning Light: https://morninglightinc.orgLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Madison Wood-Gonzalez, CNE, CND, CNC: Madison has been with Morning Light since 2017. She has a passion for using her communication, organization, and event knowledge to make a difference in the lives of others in the community. Since Madison joined Morning Light, the organization has nearly quadrupled its fundraising efforts, started a State Certified CNA school, and won education and storytelling awards. Madison has also brought holidays, celebrations, and quality of life activities to the organization and the Abbie Hunt Bryce Home. “For me, it’s about the celebration of life up until the end,” she says. Madison has been responsible for coordinating the highest grossing fundraising events in Morning Light history, and the organization continues to break fundraising records year over year with her involvement. She is primarily responsible for staff leadership, organizational oversite, community partnerships, business development initiatives, media and press collaborations, promotional materials, and communications. Madison works hard to cultivate community awareness and collaboration. Because of her work, the organization has been featured in the Indianapolis Star, received a wide variety of coverage on local radio and television stations, and has received both local and national awards. She now teaches her nonprofit communication and leadership methods nationally to help other organizations advance their missions as well.   Date: 6/29/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 183 – The Power of Compassion in End-of-Life Support with Madison Wood-Gonzalez, CNE, CND, CNC   keywords hospice, end-of-life care, nonprofit, compassionate communication, caregiver support, community impact

In this episode of Compassion & Courage: Conversations in Healthcare, Marcus Engel interviews Colin Carr, a healthcare real estate specialist, about how strategic real estate decisions impact patient experience, provider success, and healthcare practice profitability. They explore the importance of location, facility quality, negotiation tactics, and leadership lessons.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with CARR on LinkedIn: https://www.linkedin.com/company/carrhealthcare/Learn more about Colin: www.carr.usLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Colin Carr: Colin Carr is a commercial real estate expert who has successfully completed over a thousand commercial real estate transactions while saving his clients hundreds of millions of dollars. Colin founded and scaled CARR, a nationwide commercial real estate company, to exclusively represent the unique needs and interests of healthcare providers. Colin has mastered several niches in the healthcare real estate industry and is passionate about helping others “Maximize Your Profitability Through Real Estate®”.  Today, CARR is the nation’s leading healthcare real estate advisor with a team of almost 150 experts that span coast-to-coast. Every year, thousands of healthcare providers trust CARR to help them achieve the most favorable terms on their lease and purchase negotiations. SPEAKER RESUME Colin educates thousands of healthcare professionals, administrators, business owners and students on an annual basis through national meetings, conventions, study clubs, associations, universities, webinars, podcasts and more.   Date: 6/1/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 182 – How Healthcare Real Estate Affects Patient Care and Practice Success with Colin Carr   keywords healthcare real estate, patient experience, healthcare practice management, negotiation, leadership, healthcare facilities, practice profitability

Episode 181 – The Journey of a Nurse and Coach with Jennylynde Renteria-Packham   In this episode of Compassion & Courage: Conversations in Healthcare, host Marcus Engel speaks with nurse and coach Jennylynde Renteria-Packham about her journey into nursing, her passion for elder care, and the importance of compassionate communication. They discuss personal stories of compassion, the role of coaching in healthcare leadership, and the challenges faced by those in long-term care. Jennylynde emphasizes the need for leaders to support their teams and the impact of personalized recognition in fostering a positive work environment.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Jennylynde on LinkedIn: https://www.linkedin.com/in/jennylynde-renteria-packham-2956925/Learn more about Courage Coaching: https://couragecoaching.usBook Free Coaching Session: https://book.couragecoaching.usLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Jennylynde Renteria-Packham, MSN, RN, IHFMC, CHWC: Jennylynde Renteria-Packham is a professional leadership coach and registered nurse with decades of experience in healthcare executive leadership, quality improvement, and organizational development. As the founder of Courage Coaching, she supports leaders and professionals who want greater clarity, accountability, and alignment in both their personal and professional lives. Her work often centers on helping clients identify the internal barriers that hold them back, including negative self-talk and unhelpful narratives, and replacing them with intentional awareness and action.   Date: 5/4/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 181 – The Journey of a Nurse and Coach with Jennylynde Renteria-Packham   keywords nursing, elder care, compassionate communication, healthcare leadership, coaching, long-term care, personal stories, resilience, healthcare challenges, mentorship       summary In this episode of Compassion and Courage Conversations in Healthcare, host Marcus Engel speaks with nurse and coach Jennylynde Renteria-Packham about her journey into nursing, her passion for elder care, and the importance of compassionate communication in healthcare. They discuss personal stories of compassion, the role of coaching in healthcare leadership, and the challenges faced by those in long-term care. Jennylynde emphasizes the need for leaders to support their teams and the impact of personalized recognition in fostering a positive work environment.      takeaways Jennylynde Renteria-Packham has a deep passion for elder care. Compassionate communication is essential in healthcare. Leadership in nursing requires a servant mindset. Personal stories of compassion can define our experiences. Coaching can help leaders navigate challenges in healthcare. Recognition and affirmation are powerful motivators for staff.

In this conversation on Compassion & Courage, Marcus interviews Nicole Brackett, a nurse and Army veteran, about compassionate care for aging populations, dementia, and the importance of person-centered support at home. They explore strategies for aging in place, caregiver well-being, and innovative approaches in home care.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Learn more about Marcus’ Books: https://marcusengel.com/store/Learn More about Homewatch CareGivers: https://www.homewatchcaregivers.comLearn More about DAA Now: https://www.DAANow.orgSubscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Nicole Brackett, LPN: Nicole is a U.S. Army veteran with a nursing career spanning over 34 years, specializing in Alzheimer's and dementia care. She co-developed the Homewatch CareGivers Certified Dementia Care Specialist Training Program with Dr. Al Power, a noted geriatrician, author, and dementia care expert. A Certified Eden Educator, Nicole is part of a global movement transforming the culture of care. She actively participates in the Dementia Alliance Optimizing Well-being Committee and its subcommittees, championing initiatives for people living with dementia. Nicole is passionate about training and development to enhance quality care for individuals receiving care in their homes.   Date: 4/6/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 180 – The Future of Aging in Place: Compassionate Care Strategies with Nicole Brackett, LPN

In this conversation on Compassion & Courage, Dr. Brian Bausano shares his journey to becoming an emergency medicine physician, highlighting the emotional challenges and the importance of teamwork and compassion in healthcare. He discusses the pivotal moments that shaped his career, the necessity of building a purpose-driven team, and the coping strategies that help healthcare professionals manage the emotional toll of their work. Dr. Bausano emphasizes the human element in patient care and the role of faith in providing comfort to patients during their most vulnerable moments. Join us in trying to keep clinicians in the field and taking care of themselves and others.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Dr. Brian Bausano on LinkedIn: https://www.linkedin.com/in/bbausanoLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Brian Bausano, MD, MBA: Brian Bausano, MD, MBA is a Professor of Emergency Medicine and Vice Chair of Clinical Affairs at Washington University School of Medicine, where he oversees clinical operations across six emergency departments serving more than 255,000 patients annually. With dual expertise in medicine and business—holding an MBA from Washington University's Olin Business School—he brings a unique lens to the intersection of operational excellence and patient-centered care. The first half of Brian's career was dedicated to educating an entire generation of emergency medicine physicians. He founded the Healthcare Administration Leadership & Management (HALM) Fellowship to develop the next generation of physician leaders and serves as Immediate Past President of the Missouri Chapter of the American College of Emergency Physicians. Everything Brian does is driven by a singular higher purpose: connecting people to their health, their happiness, and each other. His work proves that operational rigor and empathy aren't competing priorities but reinforcing ones—that building better systems is how we build better human connections. For Brian, emergency medicine isn't just about saving lives in critical moments; it's about creating environments where patients feel seen, teams feel supported, and compassion operates at scale.   Date: 3/9/2026  Name of show: Compassion & Courage: Conversations in Healthcare Episode number and title: Episode 179 – Building Purpose-Driven Teams in Healthcare with Brian Bausano, MD, MBA

In this episode of Compassion & Courage, Marcus Engel interviews Dr. Toby Campbell, a palliative care physician, discussing the importance of compassionate communication in healthcare. They explore the role of palliative care, the significance of building rapport with patients, and the impact of narrative medicine. Dr. Campbell shares insights on effectively communicating bad news, the necessity of presence in difficult conversations, and coping mechanisms for healthcare professionals. The conversation also highlights the value of curiosity in understanding patients and introduces Dr. Campbell's podcast, 'Extraordinary Conversations,' which delves into the complexities of organ donation and transplantation.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Dr. Campbell on LinkedIn: https://www.linkedin.com/in/toby-campbell-md-ms-faahpm-0b372821b/Learn more about Extraordinary Conversations Podcasts: https://www.extraordinaryconversationspodcast.comLearn more about Palliatively Speaking: https://www.palliativelyspeaking.comLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Toby Campbell MD, MS, FAAHPM: I am an experienced, compassionate, visionary healthcare leader focused on enhancing the patient experience with healthcare by ensuring that the care delivered is aligned with their values and preferences while contributing to a goal of delivering the highest quality care.  My backgrounds in cognitive science and theater, medical research, internal medicine, medical oncology, and palliative care combine to allow me to be a creative thinker, innovator, and problem solver in complex and matrixed systems.  I am driven to bring value to healthcare workers and patients while maximizing value to all the stakeholders in the healthcare system.   Date: 2/9/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 178 - The Art of Compassionate Communication in Healthcare

In this episode of Compassion and Courage, Marcus speaks with MaryCay Durrant about her journey from the corporate world to healthcare, emphasizing the importance of compassionate communication, resilience, and the influence of nature in the workplace. They discuss the significance of orienting oneself to purpose, the power of partnership, and how nature can serve as a model for effective teamwork and leadership. MaryCay shares insights on how to cultivate calm, purpose, and joy in work, and the transformative potential of embracing vulnerability and connection in professional settings.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with MaryCay on LinkedIn: https://www.linkedin.com/in/marycaydurrant/Learn more about MaryCay’s work: https://marycaydurrant.comLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About MaryCay Durrant: Our guest today is speaker, facilitator, and change leadership and business performance consultant, MaryCay Durrant. For 30+ years, she has helped people reorient, from broken playbooks to systems and paradigms that rekindle the human spirit. From “doing, producing, and performing” to being, partnering and growing. MaryCay does this by illuminating a brilliant model, one that is alive in nature. Her work has touched thousands of senior leaders and at more than 100 companies including Johnson & Johnson, Deloitte, Pepsi, Hyatt, and healthcare leadership teams from academic medicine like The Children's Hospital Los Angeles to community systems like Health First in Brevard County Florida. Her Vibrant W.O.R.K. model is simple, refreshing - and it’s what we all need today. It reorients people to the truth that we are built for change, meaning and optimistic action. And that when we feel stuck or challenged, it’s not failure but feedback. For decades she has been asked to find ways to translate her Vibrancy Model to “every human” as our world has become more and more disconnected and machine-optimized. She has taken the task to heart and is on a mission to illuminate a vibrant path in life for 50,000 people through podcast interviews by the end of 2026. MaryCay’s fresh perspective, practical tools and sense of wonder will help you find and sustain the “congruence” which is calm, purpose and joy we feel called towards in work and life.   Date: 1/9/2026  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 177 - Embracing Nature in Healthcare with MaryCay Durrant

In this episode of Compassion & Courage, Marcus Engel and co-host Marvelyne Engel talk with Erin Williamson, an LCSW specializing in child trafficking. They discuss the complexities of child trafficking, the hidden nature of victims, and the importance of prevention education. Erin shares insights on how traffickers exploit vulnerabilities in youth, the role of technology in modern trafficking, and the significance of community support. The conversation emphasizes the need for open communication between parents and children, the importance of healthy relationships, and the resources available for those affected by trafficking. Erin also highlights the necessity of self-care for those working in this field and encourages listeners to seek support if they have experienced trauma.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Erin on LinkedIn: https://www.linkedin.com/in/erin-williamson-5b88b58b/Learn more about Love146: www.love146.orgLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Erin Williamson: Erin Williamson serves as the Chief Programs & Strategy Officer for Love146. She is responsible for leading the development, implementation, and operation of Love146’s US Survivor Care and Prevention Education programs. Erin has over 20 years of direct service, program management, and applied research experience in the fields of social service and criminal justice, with particular expertise in the areas of human trafficking and child sexual exploitation. She has a Masters in Public Administration and is a Licensed Clinical Social Worker. Erin also sits on the US Department of Health and Human Services National Advisory Committee on the Sex Trafficking of Children & Youth in the United States.   Date: 12/15/2025  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 176 – Unveiling the Hidden Crisis of Child Trafficking with Erin Williamson LCSW, MPA

In this episode of Compassion & Courage Conversations in Healthcare, Marcus speaks with Dr. Melinda Shultice, who shares her journey from an accidental start in healthcare to becoming a leader and educator. She emphasizes the importance of compassion, active listening, and emotional intelligence in healthcare leadership. Dr. Shultice discusses the challenges of burnout and the need for personal growth, reflecting on her own experiences and the impact of her professors during difficult times. The conversation highlights the significance of being present and the transformative power of human connection in the healthcare field. Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Malinda on LinkedIn: https://www.linkedin.com/in/malinda-shultice-dhs-mpa-lnha-43225052/Learn more about M.S. Healthcare Consulting: https://www.malindashultice.comLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcastAbout Dr. Malinda Shultice: Dr. Malinda Shultice is a healthcare leader, educator, and consultant committed to advancing excellence and innovation across the healthcare industry. She serves as a professor at Iowa State University and Barcelona Executive Business School, preparing future healthcare leaders to navigate complex and evolving systems. As the Founder and CEO of M.S. Healthcare Consulting, Dr. Shultice empowers healthcare professionals through leadership development and workforce training designed to strengthen organizations and improve patient outcomes. Before entering academia, she managed continuing care retirement communities, gaining extensive experience in senior living operations, regulatory compliance, and workforce development. These experiences continue to inform her evidence-based approach to leadership education and organizational strategy. Dr. Shultice earned her Doctorate in Health Sciences from MCPHS University in 2022 and remains dedicated to building an adaptable, compassionate healthcare workforce for the future.   Date: 11/17/2025  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 175 – Experiences Shape our Purpose and Drive with Dr. Malinda Shultice keywords healthcare, leadership, compassion, emotional intelligence, active listening, personal growth, burnout, resilience, healthcare management, teaching

In this episode of Compassion & Courage Conversations in Healthcare, Marcus speaks with Dr. Steven Goldberg, Chief Medical Officer of HealthTrackRx. They discuss the importance of compassionate communication in healthcare, the challenges of antibiotic resistance, and the innovations in infectious disease testing. Dr. Goldberg shares personal stories of compassion in medicine, emphasizing the significance of listening to patients. The conversation also touches on the future of personalized medicine and the need for accessible healthcare for all.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Steven on LinkedIn: https://www.linkedin.com/in/segrxmd/Learn more about HealthTrackRx: www.HealthTrackRx.comLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Dr. Steven Goldberg: Dr. Steven Goldberg is a visionary healthcare leader recognized as one of the “100 Most Influential in Healthcare” by Modern Healthcare in 2020, ranking #39. With a strong commitment to population health and financial performance, he has established himself as a Chief Clinical Executive with a national reputation for excellence. Dr. Goldberg has a proven track record of transforming clinical operations to contribute multimillion-dollar gains to organizational profitability through enhanced revenue, margin improvement, and clinical outcomes. He has successfully led large teams of up to 1,500 full-time employees, focusing on boosting employee engagement and morale while fostering a culture of mentorship and empowerment. His strategic acumen shines in large, complex organizations where he drives initiatives that yield significant business results. An energetic and sought-after communicator, Dr. Goldberg combines a meticulous attention to detail with a collaborative approach, making him a respected figure in healthcare leadership.   Date: 10/20/2025  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 174 – Improving the Science of Diagnosis with Steven Goldberg, MD, MBA

In this episode of Compassion & Courage, Marcus Engel speaks with Trisha Choi about her journey from being a patient to a healthcare professional, emphasizing the importance of compassion in patient care. They discuss personal experiences of kindness, innovative self-care practices at conferences, leadership lessons, and the significance of forgiveness and recovery in personal and professional growth. Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Trisha on LinkedIn: https://www.linkedin.com/in/trishachoiLearn more about The Bahay Kubo: www.bahaykuboretreat.comReach out to Trisha on social media: @gametollhouse FB & Instagram Learn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast About Trisha Choi: Trisha Choi is a seasoned leader with 30 years of experience in healthcare, specializing in patient experience, leadership coaching, and organizational transformation. Her career has spanned various roles in top institutions, including Duke University Hospital, Cone Health, and New York-Presbyterian Hospital, where she has made a lasting impact on patient care, team development, and system-wide policy creation. At Duke University Hospital during the pandemic, Trisha led initiatives that maintained top decile patient experience scores for three years, managing a team of 100 across eight departments while coaching C-suite leaders and ensuring service excellence. She was instrumental in building cross-hospital collaboration and prioritizing care and kindness for both patients and staff. Trisha's role as Senior Manager of Patient Experience at Cone Health expanded her expertise in managing surge plans and developing communication tools for the broader healthcare community.  Her extensive experience at New York-Presbyterian spanned over 17 years and included roles in patient experience, volunteer management, and program development, including the build of the Inpatient Physical Medicine and Rehabilitation department unit and residency programs at Weill Cornell and Columbia Medical Centers. With a background in Public Relations, Marketing, and Personal Assistance to celebrities, Trisha's transition to healthcare is marked by a unique blend of leadership and service excellence. She holds a Master of Arts in Change Leadership from Columbia University and a B.A. in Health Education from the University of Mount Saint Vincent. Date: 8/25/2025  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 173 – The Journey from Patient to Advocate with Trisha Choi, MA, CPXP keywords healthcare, patient experience, compassion, leadership, self-care, forgiveness, recovery, narrative medicine, change management, resilience

In this episode of Compassion & Courage, Marcus Engel engages with guests Erin Hart and Peter Murphy Lewis to discuss the vital role of caregivers in long-term care settings and some of the creative work in healthcare. They explore the often-overlooked stories of compassion, joy, and community within these facilities, highlighting the importance of caregiver relationships with residents. Listeners are encouraged to explore resources for entering the long-term care field and to appreciate the meaningful work being done by caregivers across the country to support our elders.   Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Erin on LinkedIn: https://www.linkedin.com/in/erin-hart-7a2a4959/Connect with Peter on LinkedIn: https://www.linkedin.com/in/petermurphylewis/Learn more about Ohio Health Care Association: https://www.ohca.org/people_worth_caring_aboutLearn more about People Worth Caring About: https://peopleworthcaringabout.com/Watch People Worth Caring About: https://www.youtube.com/channel/UCnSunMzy_Hvt4zWtFMvuKUgLearn more about Peter’s work: https://strategicpete.com/Learn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast  About Peter Murphy Lewis: Peter Murphy Lewis is a seasoned Chief Marketing Officer and documentary filmmaker whose work bridges the analytical and the emotional with uncommon authenticity. As a fractional CMO, Peter helps CEOs transform overwhelming data into clear, revenue-generating strategies. He’s also the creator and host of multiple TV shows and a documentary series called "People Worth Caring About", driven by his deep commitment to human connection and storytelling. With over 15 years in Chile and now based in the U.S., Peter’s journey spans continents, careers, and causes.   Date: 8/25/2025  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 172 – Finding Joy in Long-Term Care – Erin Hart and Peter Murphy Lewis keywords healthcare, long-term care, caregivers, compassion, recruitment, workforce development, storytelling, nursing, elder care, community

In this episode of Compassion & Courage, Marcus Engel speaks with Beth Cavenaugh, a longtime hospice nurse, about her journey into nursing, the importance of compassionate communication, and the role of narrative medicine in healthcare. They discuss the challenges of end-of-life care, the significance of hospice support, and how to navigate difficult conversations with patients and families. Beth shares personal stories that highlight the power of being present for patients and the emotional impact of caregiving. The conversation emphasizes the need for humility, compassion, and understanding in healthcare. Resources for you:  More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/ Connect with Beth on LinkedIn: https://www.linkedin.com/in/beth-cavenaugh/ Learn more about Beth and her Books: https://www.bethcavenaugh.comLearn more about Hopewell House: https://hopewellhousepdx.org/ Learn more about Marcus’ Books: https://marcusengel.com/store/ Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcast Subscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast About Beth Cavenaugh: I have been a nurse for 28 years and am certified in Hospice and Palliative Care (since 2009). I helped to take care of my mom when she died in 1998 and realized the profound nature of this work and the difficulties of caring for someone you love. I started working as a hospice nurse in 2006 and continue to feel a deep call to this work. Presently, I am studying at Columbia University to attain a Master’s in Narrative Medicine. I write and educate about end-of-life care because I hope to demystify death and dying so that more people will walk toward this powerful life event rather than run away from it. I want everyone to exit this world knowing their wishes will be respected, they will be taken care of, and they will be comfortable in the final stage of their beautiful life. Date: 6/2/2025  Name of show: Compassion & Courage: Conversations in Healthcare  Episode number and title: Episode 171 – Humility, Compassion, and Understanding in Healthcare. – With Beth Cavenaugh RN, BSN, CHPN