Advertise on podcast: Customer Success Australia Meetup

Description

Customer Success Australia is focused on connecting the Australian based Customer Success community to foster a culture of support, learning and growth. Join us on Meetup: https://www.meetup.com/en-AU/customer-success-australia/ LinkedIn: https://www.linkedin.com/company/customer-success-australia-meetup/ YouTube: https://www.youtube.com/channel/UCuUyJ9m-iAq5pRFSsktcNaQ

Podcast episodes

Check latest episodes from Customer Success Australia Meetup podcast

Meetup #3 - Developing Account Success Plans (10th November 2021)

2021/11/19

This Meetup was in partnership with SuccessCOACHING. Find out more about their great training offering at https://successcoaching.co/ Customer Success is a journey and the road to success is always under construction. Learn the benefits of a strategic approach to account planning and come away with the knowledge and skills to develop a Success Plan that delivers. Join us at Meetup #3 to hear from Andrew Marks, Co-Founder and COO of SuccessCOACHING, on developing success plans for your customers. Andrew has spent nearly 25 years in high tech, mostly building highly effective post-sales organizations that drive customer lifetime value and improved customer satisfaction. https://www.linkedin.com/in/andrew-successhacker/

Meetup #2 - CS and Selling (1st September 2021)

2021/09/06

Calling all Australian Customer Success Professionals - Meetup #2 is locked in and fast approaching! This will be available both online and in-person. We listened to your suggestions from our last event which questioned the role that Customer Success plays in up-selling, cross-selling or simply leading renewal discussions. Where does Customer Success sit in talking ‘all things money’ with customers? We have three great CS leaders joining us on the panel! Emma (Hannig) Urli Director of CX (APAC) at Yellowfin BI https://www.linkedin.com/in/emma-urli/ Brendan Tremble Principal Consultant at CX LOOP https://www.linkedin.com/in/brendan-tremble/ Marlon Herft Director, APAC Customer Success at Udemy https://www.linkedin.com/in/marlonherft/

Welcome! Introducing the CSA Podcast

2021/08/18

Welcome to the Customer Success Australia Meetup.

Meetup #1 - The State of CS in Aus (17th June 2021)

2021/08/18

Customer Success Australia is excited to invite you to our event on the 17th of June. Join us to hear from a panel of CS leaders as we break down the State of CS in Aus. A great opportunity to connect with fellow CS professionals - we look forward to seeing you there. Panelists: Mark Woodward - Microsoft 365 Evangelist and Customer Success Leader at Engage Squared https://www.linkedin.com/in/woodrowmark/ Abi Goodfellow - Manager, APAC Customer Success at Deputy https://www.linkedin.com/in/abi-goodfellow/ Tas Fountis - Manager, Customer Success at MYOB https://www.linkedin.com/in/anastasia-fountis/