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FranchiseU!

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Rating
★★★★★
5
from
11 reviews
This podcast has
125 episodes
Language
English
Date created
2021/09/03
Latest episode
2026/02/03
Average duration
12 min.
Release period
15 days

Description

FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and offering personal insights that connect the dots between theory and practice. It’s part conversation, part classroom, and all about helping you understand and thrive in franchising.

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From Dance Instructor to Multi-Unit Owner: The Journey of Emily Bergman at Arthur Murray Dance Studios
2026/02/03
In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Emily Bergman, a multi-unit franchisee, and area director with Arthur Murray Dance Studios. Emily shares her inspiring journey from starting as a dance instructor at the age of 19 to opening her first studio at 24. She discusses her path to success, which includes breaking sales records, expanding to multiple locations across Central Florida, and recently being appointed area director. Emily provides insights into the unique challenges of running multiple studios, maintaining a motivated team, and the support system within the Arthur Murray franchise. She emphasizes the role of intentionality in building a strong internal culture and the significance of open communication and teamwork.   Key Highlights Include:   Introduction to Arthur Murray Dance StudiosMeet Emily Bergman: A Journey of EntrepreneurshipOvercoming Challenges and Embracing OpportunitiesThe Business Side of DanceExpanding the Franchise: Multi-Unit GrowthAdvice for Aspiring Franchisees  Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Balancing Franchise Law, Leadership, and Life: A Conversation with Carriann Sillman
2026/01/20
In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Carriann Sillman, in house counsel for the Coldwell Banker Real Estate franchise system and Vice President of Legal at Anywhere Real Estate, Inc.. Carriann shares her inspiring, non-traditional journey to legal leadership, balancing family, work, and night school. She discusses the dynamic role of legal strategy in a massive franchise system, emphasizing the importance of judgment, trust, and teamwork. Carriann also delves into the complexities and challenges franchisors face today, the critical balance between supporting franchisees and protecting the brand, and offers valuable advice for aspiring legal leaders and women pursuing non-traditional career paths.   Key Highlights Include:   Carriann Sillman's Unconventional Path to LawCareer Growth and Legal LeadershipDay-to-Day Work as Chief Legal OfficerLegal Complexities in FranchisingAdvice for Aspiring Franchise Lawyers  Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Scaling a Breakfast Brand with Heart: Insights from Ricky Richardson, CEO of Eggs Up Grill
2026/01/06
In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, interviews Ricky Richardson, CEO of Eggs Up Grill, one of the fastest-growing breakfast, brunch, and lunch franchises in the country. Ricky shares his extensive experience in the restaurant industry, including his significant tenure with TGI Fridays, where he served as US President and Global Chief Operating Officer. He discusses his leadership philosophy, the importance of culture and guest experience, and the challenges and rewards of scaling a franchise. Ricky also delves into the unique aspects of Eggs Up Grill, their community-centered culture, and the robust support system they provide to franchisees, many of whom are new to the restaurant business. The conversation highlights Ricky's passion for the industry and his commitment to making each guest experience exceptional.   Key Highlights Include:   ·     Introduction to Scaling a Breakfast Brand ·     Meet Ricky Richardson: Career Highlights ·     Ricky’s Key Leadership Experiences ·     Lessons from TGI Fridays ·     The Breakfast and Brunch Market ·     Recognition and Culture at Eggs Up Grill ·     Future Vision and Personal Reflections   Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
From Medical Devices to Mocha Lattes: Donny Bradley's Unique Entrepreneurial Journey with Lola Beans
2025/12/23
In this episode of FranchiseU!, Dr. Kathy Gosser explores the exceptional journey of Donny Bradley, founder of Lola Beans, a fast-growing coffee brand. Starting from a career in medical device sales, Donny's path took a radical turn after discovering Alaska's iconic coffee shacks. The episode covers his transition to entrepreneurship, the inspiration drawn from Alaskan coffee culture, and the importance of good energy and customer connections in building the brand. Donny also discusses the challenges and surprises of becoming a franchisor, the importance of finding the right franchisees, and the role of his family in making Lola Beans a success.  Key Highlights Include:The Alaskan Inspiration and the Transition from Medical Sales to CoffeeThe Importance of TeamworkThe Coffee Industry's Growth PotentialDetails of a Unique Franchising Journey The Importance of Having the Right TeamCreating a Positive CultureReal Estate and Site SelectionQualities of Ideal FranchiseesPride in Family and Team Interested in Franchising? Lola Beans FranchisingClick below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows. Don’t miss out on all things FranchiseU!:Website: FranchiseU!Instagram: @franchiseu_podcastFacebook: @FranchiseU PodcastTwitter: @franchiseupodTikTok: @franchiseupod Reach out directly to Dr. Kathy Gosser via LinkedIn. This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Garrett Reed and Eli Cohen: A Deep Dive Into a Fast-Growing QSR
2025/12/08
In this episode of FranchiseU!, Dr. Kathy Gosser takes a deep dive into the rise of Layne’s Chicken Fingers, one of the fastest-growing brands in the QSR space. Kathy sits down with Garrett Reed, CEO of Layne’s, and Eli Cohen, a rapidly expanding multi-unit franchisee, to explore their journeys, their philosophies, and the culture that makes Layne’s Chicken Fingers stand out.   Garrett shares how his roots in College Station and his extensive career in commercial real estate development with Starbucks, Corner Bakery, Dunkin’ Donuts, Radio Shack, and Zale’s prepared him to steward Layne’s into its next era. After co-founding Main & Main Capital Group and developing more than 200 franchise units across 37 states, he purchased the iconic College Station chicken shack in 2016. Since then, he has elevated operations, opened multiple corporate locations across DFW, and set an ambitious goal: 100 Layne’s Chicken Fingers restaurants in the next five years. Garrett also explains the beloved Astro Chicken concept and how it embodies the brand’s values, quality, and guest experience.   Eli brings a franchisee’s perspective to the conversation. As Founder and Operator of C5 Restaurants, he leads one of the country’s strongest Fazoli’s platforms and is actively developing Smalls Sliders and Layne’s Chicken Fingers across West Texas. With a background in real estate investment banking at Citigroup, private-sector development at the World Bank, and more than $600 million in real estate acquired through Cohen Rojas Capital Partners, Eli describes his transition into franchising and why Layne’s culture, support, and product made it the perfect fit.   Together, Garrett and Eli unpack what makes a successful franchisee, the role culture plays in brand growth, and why Layne’s Chicken Fingers is poised to become a national favorite. Their enthusiasm for the food, the franchise partners, and the future is unmistakable.   Topics Covered: ·     The Challenges and Learnings of Franchising ·     Layne's Unique Brand and Culture ·     The Complexity of Space Travel ·     Balancing Technical and Laid-Back Approaches ·     Franchising as a Growth Strategy ·     Qualities of a Successful Franchisee   Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Brian Goldstein: From Taco Bell Team Member to Multi-Brand Franchise Owner
2025/11/24
In this episode of FranchiseU!, Dr. Kathy Gosser sits down with Brian Goldstein, President and Owner of Fulenwider Enterprises, to explore one of the most remarkable career journeys in the restaurant industry. Brian started at Taco Bell at just 16½ years old and worked his way up through nearly every leadership position imaginable, ultimately serving as COO of KFC and leading its national operations turnaround.   After 32 years in corporate leadership, Brian switched to the franchisee side, where he now is partial owner of Fulenwider Enterprises, which operates nearly 160 Taco Bell and KFC locations across the Southeast. He shares how he built a winning culture rooted in respect, people development, and operational excellence. Brian also breaks down the keys to a high-performing franchise system, the value of strong franchisor relationships, and what it truly takes to grow a thriving multi-unit organization.   Listeners will hear Brian’s insights on: Brian's Journey from Taco Bell employee to being a KFC Corporate SuccessBalancing Family and BusinessThe ‘Best On Block’ PhilosophyWhat Makes a Great FranchisorServing on Franchisee BoardsAdvice for Aspiring FranchiseesChallenges of Franchise Ownership  Beyond business, Brian shares a look into his life in Belmont, NC, where he enjoys time outdoors with his wife Barbara, their three children, and four grandchildren. From gardening and ATV riding to supporting military families, St. Jude, Boys & Girls Clubs, and hunger relief efforts, Brian’s commitment to service extends far beyond the restaurants he leads.   This episode is packed with leadership lessons, heartfelt stories, and practical advice for anyone looking to grow in franchising—or inspire their teams to greatness.   Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Leadership, Transparency, and Grit: How Ryan Parsons Turned One Idea into a Family of Franchise Brands
2025/11/10
 From graphic designer to CEO of a national family of franchise brands, Ryan Parsons has built a career defined by creativity and purpose. As the co-founder of the ‘Brothers That Just Do Gutters’ and now CEO of Evive Brands, Ryan shares how he's leading five franchise systems that help people live and thrive from home care to home improvement.   From graphic designer to CEO of a national family of franchise brands, Ryan Parsons has built a career fueled by creativity, purpose, and grit. As the co-founder of The Brothers That Just Do Gutters and current CEO of Evive Brands, Ryan leads five franchise systems that help people live better — from home care to home improvement. In this episode of FranchiseU!, Dr. Kathy Gosser talks with Ryan about his incredible journey from a small family business to leading a thriving group of franchise brands with more than 1,000 territories across the country. Together, they discuss how Ryan and his brother turned a local gutter company into a trusted national brand — and how that same passion now drives his leadership at Evive Brands.   Ryan opens up about building companies with heart, staying true to your purpose, and leading through transparency. He also shares insights on the power of strong branding, franchise growth, and adapting to new technology like AI. Plus, he explains why understanding unit economics and culture is key when expanding from one franchise brand to many.   Ryan Parsons’ story is one of perseverance, vision, and continuous learning — and a great reminder that with purpose and persistence, creativity can grow into something truly life-changing.   What You’ll Learn in This Episode: ·     Ryan Parsons' Amazing Franchising Journey ·     Challenges and Growth in Franchising ·     Franchise Royalty and Territory Management ·     Transparency in Franchise Operations ·     Growth Strategies ·     Qualities of Successful Franchisees ·     Implementing AI in Business ·     Parsons’ Proudest Achievements and Business Advice   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Building a Franchise Legacy: In Conversation with David Blackburn
2025/10/28
What does it take to build more than 160 McAlister’s Deli restaurants, lead nearly 8,000 employees, and still live by the motto “Have fun. No regrets.”? In this episode of FranchiseU!, host Dr. Kathy Gosser interviews David Blackburn, founder, former CEO, and current chairman of Southern Rock Restaurants, the largest McAlister’s Deli franchisee in the United States. From his humble start at Bonanza to leading one of America’s top restaurant franchise groups, David shares an inspiring story of growth, leadership, and purpose.   With over 45 years of restaurant industry experience, David’s career has taken him from busboy to executive leadership, including serving as vice president of operations and business development for O’Charley’s Restaurants during its peak years. In 2006, he made the leap into restaurant entrepreneurship, launching Southern Rock Restaurants and expanding it into a multi-state powerhouse with 164 locations across 13 states. Along the way, he also owned upscale steak and Italian restaurants, proving his ability to succeed across diverse dining concepts.   In this episode, David reveals his franchise leadership strategies, lessons in multi-unit operations, and the guiding principles that fuel sustainable success. He discusses the role of family involvement, the impact of trusted partners like Compel4 Accounting, and why he believes business should be as fun as it is meaningful. Now leading a growing multi-brand restaurant platform pursuing new acquisitions, David reflects on what it means to lead with purpose, grow with vision, and live with no regrets.   This episode of FranchiseU! is a must-listen for anyone passionate about franchise growth, restaurant leadership, and entrepreneurial inspiration.   Topics discussed include: ·     David Blackburn's Career Journey ·     Leadership Lessons from O'Charley's ·     The meaning of ‘Have Fun, No Regrets’ ·     Family and Business at Southern Rock ·     Managing Multi-Unit Operations ·     Multi-Unit Operations Management Tips ·     Effective Communication and Daily Routines ·     Franchise Advisory Council Insights   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
From Gridiron Glory to Franchise Empire: The Journey of Ed Muransky
2025/10/14
From winning a Super Bowl with the Raiders to building one of the largest Auntie Anne’s franchise groups in the country, Ed Muransky has lived two extraordinary careers. In this episode of FranchiseU!, host Dr. Kathy Gosser sits down with Ed Muransky, founder and CEO of the Muransky Companies, to discuss how lessons from the NFL shaped his approach to business and leadership. He shares how he grew his franchise portfolio—including Auntie Anne’s, Cinnabon, and Jamba Juice—while emphasizing the power of mentoring, relationships, and perseverance. Muransky also reflects on family involvement in business, his management philosophy, and the creative strategies behind initiatives like Auntie Anne’s pretzel trucks. What You’ll Learn in This Episode: ·      Life lessons from NFL stardom ·      Challenges and triumphs in franchising ·      Leadership, employee perks, and management philosophy ·      Family involvement in business success ·      Innovative marketing strategies, like the Pretzel Truck ·      The power of relationships in franchising ·      Practical advice for aspiring franchisees   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
From Combat Controller to Crumbl Cookies: The Journey of Nicholas Jewell
2025/09/30
What do combat missions, data analytics, and warm cookies fresh from the oven all have in common? Well, that's all a part of today's guest incredible journey on this episode of FranchiseU!. So today I am joined by Nick Jewel, who's a decorated veteran, turned entrepreneur, and now a multi-unit franchisee of crumble cookies from earning two Bronze stars as a combat controller in the Air National Guard. Nick has led with courage, innovation, and resilience. Now he's channeling those skills into one of the fastest growing brands in franchising. You'll hear how he made the leap from the military to franchising and what it takes to grow multiple units and his advice for anyone dreaming of entrepreneurship, please take a listen. In this episode of FranchiseU!, Dr. Kathy Gosser welcomes Nicholas Jewell, a multi-unit Crumbl Cookies franchisee in the Louisville Metro area. Nick’s path to franchising is anything but ordinary, spanning military service, entrepreneurship, logistics, and now cookie domination.   Nick served 11 years as a combat controller in the Air National Guard, earning two Bronze Stars before shifting his focus to business. He founded a logistics company during the pandemic, completed a Master of Science in Business Analytics at UofL, and was recognized as a Louisville Business First 40 Under 40 honoree. Today, he’s preparing to open his third Crumbl Cookies location, with plans for more growth on the horizon.   What You’ll Learn In This Episode: Why franchising is not truly “passive income”—and the reality behind scaling a brand.How Nick's military background shaped his approach to teamwork, resilience, and leadership.The unique appeal of Crumbl Cookies’ open kitchen, rotating menu, and tech-driven customer experience.Advice for veterans considering franchising or entrepreneurship.Nick’s “3 C’s of Leadership”: Clear, Consistent, and Caring.The balance between corporate systems and local community engagement in franchising.  Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Finding Your True Colors: Ally Van Iten, House of Colour USA’s CEO on Beauty, Flexibility, and Franchising
2025/09/16
You know what's great about franchising? It is that almost any concept can be franchised. And there's one I hadn't thought about. That is in the world of beauty, determining what colors look best on you. It's something that maybe those of us knew in the 80s and 90s, but House of Colour USA really knows what they're doing today. And I had the opportunity to visit House of Colour in this podcast with Ally Van Iten who is the CEO. She walks us through the franchise, the possibilities, what they do for people, and really what a wonderful opportunity it is. Please take a listen.   In this episode of FranchiseU!, host Dr. Kathy Gosser sits down with Ally Van Iten, CEO of House of Colour USA, to explore how a personal color analysis business from the 80s has grown into a thriving global franchise with over 400 stylists. Allie shares her inspiring journey from stay-at-home mom to franchisee, and ultimately to CEO, highlighting the flexibility and empowerment franchising made possible in her life. Together, Kathy and Ally unpack:   ·       The emotional impact of House of Colour USA’s services—helping clients rediscover confidence and self-expression. ·       How Ally transitioned from running six franchises to leading a fast-growing international brand. ·       Why passion and people skills matter more than a beauty background for franchisees. ·       How House of Colour trains, supports, and equips entrepreneurs for success. ·       The role AI might play in the future of personal styling—and why human connection will always set House of Color apart.   Whether you’re curious about franchising opportunities, fascinated by the science of color, or just love hearing a story of resilience and reinvention, this conversation is packed with inspiration and practical takeaways.   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
From BrightStar to Founder to Founder: Shelly Berkowitz's Journey of Resilience and Passion in Franchising
2025/09/02
In this episode of FranchiseU!, host Dr. Kathy Gosser speaks with Shelly Berkowitz, the esteemed founder of BrightStar Care. Berkowitz shares her inspiring journey from her early days working in corporate jobs to founding BrightStar, a premier medical and non-medical home healthcare and medical staffing service franchise. She recounts the challenges and successes she faced while growing BrightStar into a nationally recognized brand, her strategic decision to franchise, and her recent transition to starting a new venture called Founder to Founder. This venture aims to support and empower other founders in scaling their businesses. Berkowitz offers deep insights into her decision-making processes, the importance of resilience, and how the COVID-19 pandemic influenced her decision to sell BrightStar. The episode is a testament to Berkowitz's passion for franchising and her commitment to supporting other entrepreneurs.   Shelly Berkowitz is the founder and CEO of Founder 2 Founder, offering objective, founder-aligned guidance from someone who’s been there. She is also the founder of BrightStar Care and the Executive Chairwoman of BrightStar Holdings Parent, LLC, the parent company of BrightStar Care and BrightStar Care Homes. Founder 2 Founder offers personalized, objective guidance to help founders with businesses that will be above $10million in EBITDA within 24 months scale or sell their company with confidence.   Shelly Berkowitz’s journey as a founder began in 2002 with BrightStar Care, a national home healthcare and medical staffing company dedicated to delivering compassionate, high-quality care to families across the country. What began as a personal mission grew into a franchise system with more than 400 locations, employing over 20,000 professionals and generating $750 million in system-wide revenue.   After more than 20 years as CEO, Berkowitz made the decision to transition from an active operational CEO role to a strategic Chairperson role, selling a majority stake in BrightStar to Peak Rock Capital while remaining a material shareholder and active board member.   Today, Berkowitz is dedicated to helping other founders prepare for and navigate the complexities of scaling, selling, and stewarding their business legacies. Having lived the founder journey from start-up to successful exit, She brings a rare combination of operational insight and emotional understanding to one of the most personal and high-stakes decisions a founder can make.   Berkowitz is also a mom of two, published author, keynote speaker and longtime advocate for women in business, home healthcare innovation and franchising excellence.
Breaking Records & Building Brands: Ron Taylor’s Franchise Story
2025/08/19
I have an opportunity, in my line of work, to talk to a lot of franchisees and a lot of franchisors. It's always enlightening, but it's very rare to be able to talk to someone who has been a franchisee of multiple brands and continues to give back even now with consulting. So join me in this episode of FranchiseU! when I talk with Ron Taylor. Ron has been a very successful franchisee of Edible Brands, and now is a franchisee of Nothing Bundt Cakes and SweatHouz and has his own consulting business. He has some wonderful insights to share with us. Taylor is the founder of Franchise Authentic, a brand rooted in real-world franchise experience and proven results. With a background as a top-performing franchisee and operator, he helps align aspiring entrepreneurs with the right franchise brand. Topics discussed include: Introduction and Guest OverviewRon Taylor's Franchise Journey BeginsScaling Edible ArrangementsThe SweatHouz ExperienceInsights on FranchisingEvaluating FranchisorsAdvice for Multi-Brand and Multi-Unit OwnersMisconceptions About FranchisingThe Importance of Creativity and Following RulesAdvice for Aspiring Franchisees Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Inside Magnolia Bakery: Success, Expansion, and the Art of Baking with Bobbie Lloyd and Jason Mattes
2025/08/05
So many of us have heard about Magnolia Bakery. It's been famous from TV shows like Sex in the City; and Only Murders in the Building. They have delicious cupcakes and banana pudding, just all the wonderful things. But what's really exciting is… Magnolia Bakery has just announced that they are going to start franchising here in the US and there are so many opportunities available.In this episode of FranchiseU!, host Dr. Kathy Gosser welcomes Bobbie Lloyd and Jason Mattes from Magnolia Bakery as they walk us through the Magnolia Bakery story and where they're headed. Topics discussed include:Bobbie Lloyd's Culinary JourneyJason Mattes' Franchise Development StoryMagnolia Bakery's Global ExpansionThe Hub and Spoke Model: Flagship and No-Bake StoresQualities of a Successful FranchiseeTraining and Support for FranchiseesChoosing Franchise Locations and PartnersAdvice for Aspiring FranchiseesDon’t miss out on all things FranchiseU!:Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
Exploring the Role and Impact of the International Franchise Association With Matt Haller and Jennifer Brandeen
2025/07/22
The International Franchise Association does so much to protect, enhance, and support the franchise model. It's really pretty incredible the amount of work they do, but sometimes people don't know exactly what do they do. So join me in this episode of FranchiseU! where I have the privilege of sitting down with Matt Hower, the CEO of the IFA and Jennifer branding the COO of the IFA, or they talk about not only their journeys to franchising, but all the things that the IFA offers and has done to ensure this model stays alive and helps millions of people who work with and thrive within it.   In this episode of FranchiseU!, host Dr. Kathy Gosser sits down with Matt Haller, the CEO, and Jennifer Brandeen, the COO, of the International Franchise Association (IFA). They discuss the extensive efforts of the IFA in protecting, enhancing, and promoting the franchise model.   Topics discussed include: ·     Introduction to the IFA ·     Matt Haller's Journey to the IFA ·     Jennifer Brandeen's Path to Franchising ·     Mission and Role of the IFA ·     Misconceptions About Franchising ·     Franchising's Economic Impact ·     IFA Events and Education ·     Franchise Update Media Acquisition ·     Educational Initiatives and Digital Ecosystem ·     Franchise Ascension Initiative ·     Future of Franchising   Don’t miss out on all things FranchiseU!: Website: FranchiseU! Instagram: @franchiseu_podcast Facebook: @FranchiseU Podcast Twitter: @franchiseupod TikTok: @franchiseupod   Reach out directly to Dr. Kathy Gosser via LinkedIn.   This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.

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5 out of 5
11 reviews
★★★★★
Band Geek Chas 2022/04/04
Inspiring and Educational
This is an insightful podcast and a wonderful look into the world of franching. Can’t wait to listen to the upcoming podcasts!
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