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This is the start of Section 7 of my book: 'Walking Tour Guiding - the ultimate handbook'.  Chapter 39 provides some ideas of tools you can use on or with your walking tours. You probably have loads more ideas, but these will hopefully trigger some imagination. And of course, if you have any more, please do get in touch: [email protected]  Don't forget you can get a copy of the Walking Tour Guiding book on Amazon: https://amzn.to/3KBFWkz

This episode covers Section 6 of 'Walking Tour Guiding - the ultimate handbook' - chapters 33 - 38. These are questions I have received from students who were on my in-person or online courses. If they have the questions, I am sure you will too. And of course, if you have any more, please do get in touch: [email protected]  Don't forget you can get a copy of the Walking Tour Guiding book on Amazon: https://amzn.to/3KBFWkz  

This is Chapter 32 in the book 'Walking Tour Guiding - the ultimate handbook'. In this episode I share suggestions for a structure for your walks.  This is purely a guide. You should test and experiment to work out what is best for you, your environment, your personality, theme of the walk, and of course your guests. Don't forget you can get a copy of the Walking Tour Guiding book on Amazon: https://amzn.to/3KBFWkz   

This is Chapter 31 in the book 'Walking Tour Guiding - the ultimate handbook'. Often safely is not at the top of the preparation list, and only gets noticed when there is an accident.  I suggest you consider the safety of your walking tour before you even put it together. Remember you can get your copy of 'Walking Tour Guiding' by me, Dawn A Denton, on Amazon: https://www.amazon.co.uk/Walking-Tour-Guiding-Ultimate-Handbook/dp/0992682088/ And my new 'Goal Setting for Business: Starter Kit' is now available on Amazon Kindle too: https://www.amazon.co.uk/Goal-Setting-Business-Starter-Kit-ebook/dp/B0C7CZTWRT/      

This is Chapter 30 in the book 'Walking Tour Guiding - the ultimate handbook'. Storytelling forms the foundation of the experience you share with your guests.  Stories add so much more to your narrative and when you become conscious of how you tell stories, you can do more of what works and less of what doesn't. Get your copy on Amazon.

This is Chapter 29 in the book 'Walking Tour Guiding - the ultimate handbook'. In this chapter, I give examples of language you can use to make your walks more interesting. Please don't learn your walks 'off by heart', but as you get more comfortable with your content, colourful phrases will become easy to slot in. Get your copy on Amazon. And don't forget to subscribe to Paula Carnell's podcast where you get your podcasts. 

This is Chapter 28 in the book 'Walking Tour Guiding - the ultimate handbook'. In this chapter, I give you examples of how you can incorporate the five senses into your walking tour. I know this may sound like a difficult challenge, but once you focus on the senses you will come up with some brilliantly creative ideas. Get a copy of the full book on Amazon.

This is Chapter 27 in the book 'Walking Tour Guiding - the ultimate handbook'. A guide should remain curious and always look for opportunities to learn. And your knowledge and your confidence will grow as you gain more experience.  Get a copy of the full book on Amazon.

This is Chapter 26 in the book 'Walking Tour Guiding - the ultimate handbook'. This is the start of Section 5 of the book - starting to create YOUR walking tour.  My advice is simply to start with an easy theme or topic. This makes it easier for you to research and, as you learn and grow your knowledge, you can expand into other themes and topics.  Get a copy of the full book on Amazon.

This is Chapter 25 in the book 'Walking Tour Guiding - the ultimate handbook'. Difficult questions come up in all customer service scenarios.  It is a tough topic, but a good guide is able to remove their emotion and understand why the person is asking the question.  That will help answer a difficult question appropriately. Get your copy of 'Walking Tour Guiding - the ultimate handbook' by Dawn Denton on Amazon or contact Dawn directly for online and in-person courses on: [email protected]

This is Chapter 24 in the book 'Walking Tour Guiding - the ultimate handbook'. This chapter is all about answering questions.  I think all these ideas can be used in customer service roles, in meetings, with teams and in any organisation to help others feel listened to and understood. Remember you can get your copy of the book by Dawn Denton on Amazon or contact Dawn directly on: [email protected]

This is Chapter 23 of 'Walking Tour Guiding - the Ultimate Handbook'. Group management is not always easy, but with experience you will learn what size group works well for you.