Advertise on podcast: M&M Insurance Podcast - Australian Insurance industry topics & issues affecting Brokers

Hi all, we have a different type of podcast for Ausure today, as we welcome back Daniel Orrell, the Chief Distribution Officer for the evergrowing Steadfast Life. We are also very excited to announce Steadfast Life as a Training & Promotion Partner with Ausure, which will serve to help our brokers continue their ongoing training and advice to our clients. Thank you Daniel and Steadfast Life for your support to the Ausure network. In this episode, we deep dive into the significant success Steadfast Life has had with creating referral relationships across the Ausure network. These relationships have driven amazing results for our clients and our branches, and in fact Daniel gives us a couple of examples where Steadfast Life provided incredible savings and advice to our clients who needed it. We deep dive into the 3 key models of Steadfast Life, all of which are aimed to provide essential advice to our clients and our branches. I especially enjoyed the Key Person discussion, and the support it provides business owners. We also had a bit of trivia...which in a race of only 2 people, Millsy and I didn't even place... I hope you enjoy this one.

Hi all, welcome to one our regular Housekeeping podcasts, this time with Craig Barnden (Head of Compliance) and  Darren Free (Head of Claims Operations & Broker Services).  For those who don't know Craig, he has been Ausure's long standing Compliance guru for at least 2 decades.  Craig may say it feels significantly longer...And for Darren, he started as a broker a long time ago and decided to join the dark side of running Claims.  He's done so well, he has a team of over 10 that helps manage claims for many offices in Ausure.On top of their main roles, Craig and Darren also help run major projects for Ausure, which sparked the idea of getting them together to provide hints and tips for our brokers.Spoiler alert, there is gold in this episode.  We deep dive into key patterns they find across Compliance and Claims, along with their insight and recommendations to help brokers.We will definitely do more of these, as it's a quick summary of relevant issues from the viewpoint of 2 key departments within Ausure. We hope you enjoy this one.

Hi all, welcome to another special podcast!  This week we were lucky enough to have Zurich's brainstrust on board, with Melissa Starfield (Head of Strategic Broker Management) & Stephanie Martin (Broker Development Associate). In this episode, Mel and Steph share how they came into the industry like everyone else, and managed to drive growth and success through many things, with relationships being key. We deep dived into the recently released Zurich AR Advance model, and what it means for us.  We also spoke about the new buzz word "ingestion" a bit.Mel and Steph absolutely carried Millsy and I in this one, with their passion and enthusiasm for our industry and for Ausure.  It very much reflects the strength of the relationship that Ausure has with Zurich. We hope you enjoy this one.

Hi all, welcome to our belated first podcast of the year!  This week we were lucky enough to have Matthew Porteous, Director and Group Head of Partnerships and Engagement with Market Lane Insurance Group.   In this episode, Matty let's us know how what drives him, which is a great insight, given he's achieved so much in such a short time in the industry. Speaking of industry, Matty and the team at Market Lane seem to be bucking the trend for the average age in insurance.  It's a great result and clearly Market Lane have a focus on talented youth Matty also deep dives into his take on the market, and how successful agencies choose to place themselves throughout the changing market cycles. And lastly, in a complete non-segue, Matty drops some wisdom bombs with the best description of quote slips I've heard.  So much wisdom...so little political correctness.  We loved it. I hope you enjoy this one.

This week we were fortunate to have Daniel Gronert (CEO) & Ross McCallum (Head of Sales) from Arteva Funding drop by and share some pearly wisdom with us. In this episode, we got to know Daniel and Ross a bit better and understand how they achieved their success in the industry. We also deep dived into the importance of being vulnerable, no matter what your position is. And how that can drive more success for yourself and your team. Finally, we got some great insights from Daniel and Ross around how they marry up their work/life balance. It was really interesting to hear to be honest. I hope you enjoy this one.

Hi all, this week we were lucky enough to have two stars from QBE, Steve Talbot (Head of Qnect, Distribution) and Julie Goswami (Head of SME Underwriting, Qnect).   In this episode, we deep dived into what Steve and Julie are seeing in the market, from the perspective of one of the major insurers.    We also got an insight into how Steve and Julie landed into insurance, and the differences between the two are vast!  But it did highlight the diversity in quality people that land in our industry.   Millsy and I had a great time picking the brains of Steve and Julie, while having a good laugh at the same time.   I hope you enjoy this one.

Hi all, this week we were fortunate enough to have Damien Coates, CEO of Dual ANZ, in for a chin wag.    DC is one of the most charismatic people in the industry, and aside from his day hustle of leading DUAL, he leads the way in our industry as a Mental Health Ambassador.   Surprisingly, this was DC’s first podcast, but you couldn’t tell it.  We spoke about a wide variety of topics, from leading a successful company with a market leading team culture, to what DC is seeing in the industry.    We deep dived into a lot more topics but you’re going to have to listen to get the full picture.  That said, I hope you take away as much gold as Millsy and I did.   I hope you enjoy this one.

Hi all, this week we had the Executive General Manager, Distribution Strategy for the UAA Group, Marc Crossman. In this episode, we hear about Marc’s journey to success, and how the Impostor Syndrome is real…and a good thing! We also deep dive into Marc’s approach for work/life balance, which is probably more important now than ever, given how busy our industry is…and our lives are! We did get a bit of FOMO hearing about Marc’s upcoming trip to Bali, but we pushed through it. 😊 We had a lot of fun with this one and we hope you enjoy it as well.

Hi all, this week we were lucky enough to 4 stars from Elantis Funding join us for a chat.  Those stars are Kristy Baunach, Effie Peal, Marcelle Morgan & Evangeline Tng.   In this episode, we spoke about the different  journey each person had in falling into our amazing industry.  During this chat, it reminded us that our industry can keep getting better at attracting new talent, as the phrase “black hole” was a common theme.   We also deep dived into in Elantis’ passion for Emerging Talent,  which is a great approach to bring more and better people into insurance.   We had a few deep belly laughs and played musical chairs a bit and had a ball throughout it all!   We had a lot of fun with this one and we hope you enjoy it as well.

Hi all, this week we were lucky enough to have two of the best in their field, Katrina Hickson and Hayley Morice, from Emergence. In this episode, the gurus of Cyber insurance give some amazing hints and tips about a product that can be elusive to some brokers. Their approach cuts through the myths and awkwardness of cyber insurance, and made it easier for Millsy and I to wrap our heads around how to approach it with business owners and for personal use. Katrina and Hayley give us some amazing stats that are truly…sobering. We had a lot of fun with this one and we hope you enjoy it as well. Thank you.

- Jay Hani, National Operations Manager – NTI Hi all, this week we have one of the gurus of people and project management, Jay Hani, National Operations Manager of NTI. In this episode, Jay shares his insights into how he approaches running a successful team within a large company, and from the start, it’s pretty clear that Jay is passionate about setting clear structures for his team. We also get an insight into how Jay recruits new team members. It’s unique and seems to work, so hopefully this is something that can help most people in business, regardless of the industry. We also did a deep dive into how the market is changing and what effects Jay is seeing in the trucking industry. We hope you enjoy this one…and the brief mention of Biff from Back to the Future!

Hi all, this week we were lucky enough to be greeted by the QBE Young Achiever Award, Tom Leis! In this episode, Tom shares his journey in the insurance industry, from humble beginnings to being a successful broker. It is clear that Tom has an exceptional view on life, as he constantly thanked others around him for his success. If you’re looking for a podcast that gives plenty of insight into how a successful broker approaches their work – and more importantly – remains a quality human being, check this out. We hope you enjoy this one.

Hi all, today we were very fortunate to have Ben Church, GM Broker Distribution from Allianz, to give us some insight into the machine that is Allianz. In this episode, Millsy and I deep dive into the successful performance of the portfolio with Allianz, including the different factors driving this growth. We also hear some exciting news about the farm product hopping on Sunrise later in the year, so if you haven’t heard it already, you heard it hear first. We finish with a blatant self promotion around the fun and benefits of the Ausure Camping Trip! We hope you enjoy this one.

Hi all, you didn’t ask, but we still listened to you anyway, and did a simple podcast with just Millsy and me.    In this episode, Millsy and I deep dive into what we’re seeing in the world of questionable endorsements.  This is Millsy’s sweet spot, and when you listen, you’ll understand why.   We get stuck into Underinsurance and how valuation tools are more readily available and more useful than ever before.    We talk about the impact of Flexi Hoses on Home claims, and what to look out for with social housing tenants with landlords.   Lastly, we let the frustrations out about the upcoming Informed Consent legislation. I’m pretty sure we are reading the “insurance room” fairly accurately here as well. We hope you enjoy this one.

Hi all, we were lucky enough to have the estimable gents from SafetyCulture Care (formerly Mitti) come in and have a chat with us. In this episode, Millsy and I deep dive into what is happening in one of the most unique underwriting businesses in the industry, which says a lot given we’re in the Age of Underwriters right now! Dan and Damo give their honest take on how SafetyCulture Care have grown so large in such a little time, whilst maintaining a business model that treats brokers with an incredible level of service and respect. Dan is especially passionate about his baby, and shares his journey as the founder of a game changing business model. We shared a laugh or two and Millsy was nice enough to invite us into their “home” where the SafetyCulture team work. A bespoke building that needs to be seen to be believed. Dan and Damo have a great story here and given how busy they are, we were lucky to have them in the office. Click here for the podcast. We hope you enjoy this one.