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**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Joseph White of Prestige Medical Supply to talk about the growing market for diabetic supplies, CGMs, and insulin delivery products and how independent pharmacies can get access to the products patients are already looking for. Prestige Medical Supply specializes in diabetic supplies, with a strong focus on products like Dexcom, Omnipod, Freestyle Libre, pen needles, test strips, and other high-demand items. Joseph explains why these products have become such an important category and how Prestige has built its business around keeping them available for pharmacy customers.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Prestige Medical Overview** [4:43] 3. **Client Benefits and Onboarding** [8:55]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with longtime DiversifyRx partner Al from Axe RX to talk about the Axe RX Pharmacy Partner Program and how independent pharmacies can use it to create a more pharmacy-friendly approach to cash prescriptions, patient savings, and community marketing.** **Show Notes:** 1. **Introduction** [0:00] 2. **Axe Rx Business Model and Philosophy** [3:56] 3. **Challenges Facing Independent Pharmacies** [4:48] 4. **The Pharmacy Partner Program Offering** [6:54] 5. **Strategic Growth and Community Outreach** [8:18] 6. **Implementation and Financial Benefits** [12:13] 7. **How to Get Started** [8:38]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**What opportunities are opening up for independent pharmacies in the wellness and longevity space and how can you start taking advantage of them now? In Session 7 of the Ahead of the Curve | Summer Webinar Series, Heather Haro sits down with Hayden Goldman, Erica Giamanco, and Griffin Kissick from Olympia Pharmacy for an inside look at Olympia’s products, resources, quality standards, and what’s coming next.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Olympia Pharmaceuticals Overview** [4:28] 3. **New Product Offerings** [10:46] 4. **The Future of Peptide Regulation** [13:52] 5. **Pharmacy Success Strategies** [18:26] 6. **Wesley Pharmaceuticals Expansion** [27:59] 7. **Q&A and Final Advice** [36:23]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode, Lisa breaks down the 3 key pharmacy KPIs every pharmacy owner should track: expense ratio, payroll ratio, and inventory turns.**   **Show Notes:** 1. **Introduction to Critical KPIs** [0:00] 2. **Understanding the Expense Ratio** [1:57] 3. **Optimizing the Payroll Ratio** [5:51] 4. **Managing Inventory Turns** [12:48] 5. **Summary of Success Factors** [19:13]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode, Lisa shares her personal supplement routine, recent lab testing, and the products she is using while working on her energy, sleep, nutrient levels, and recovery. She also shares a simple strategy for pharmacy owners: stop focusing only on ingredient names and start talking about the problems patients want to solve.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Personal Supplement Regimen Overview** [0:01] 3. **Vinco Product Breakdown** [3:00] 4. **Life Extension Supplement Choices** [8:42] 5. **Travel Essentials and Additional Support** [11:03] 6. **Boosting Pharmacy Supplement Sales** [12:17] 7. **Employee Engagement Strategies** [15:50] 8. **Drug Induced Nutrient Depletion Program** [16:54]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In Session 6 of the Ahead of the Curve Webinar Series, independent pharmacy owner Luke Snell of Luke’s Pharmacy & Wellness shares a different approach to supplement sales, one that puts the pharmacist back in the position of trusted health advisor.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Luke's Pharmacy Journey** [8:00] 3. **The Problem with Social Media Influence** [9:51] 4. **The Supplement Code Program Overview** [16:00] 5. **Implementation and Financial Projections** [30:16] 6. **Pricing and Call to Action Details** [32:13]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Mohan Gulati of Thinkrr AI to talk about one of the biggest workflow headaches in independent pharmacy: the phone. Thinkrr uses conversational AI to answer pharmacy calls in a way that feels much more like talking to a person than navigating a traditional IVR system. No endless menus. No constantly pressing zero. No Monday morning backlog of voicemails. Instead, the system can help patients with common requests like refills, prescription status, delivery preferences, pharmacy information, and intelligent call routing, all while allowing the pharmacy to customize the experience around its own workflow.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Solving Pharmacy Phone Challenges** [4:25] 3. **Benefits of AI Implementation** [27:19] 4. **Implementation and Security Standards** [30:25] 5. **Special Offers and Contact Information* [34:29]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Peptides could be one of the biggest opportunities for independent pharmacies—but understanding the legal landscape is just as important as understanding the business opportunity. In this video, Dr. Lisa Faast breaks down the peptide basics, the different regulatory pathways, what is currently legal, and what pharmacy owners can do now to prepare for what may be coming next...**   **Show Notes:** 1. **Introduction** [0:00] 2. **Introduction to Peptides** [0:07] 3. **Standardized NAD Injection Formats** [3:13] 4. ** The Business Opportunity** [5:54] 5. **Regulatory Pathways and Lanes** [8:45] 6. **The Current Legal Landscape** [11:28] 7. ** Future Timelines and Preparation** [17:37]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**NAD continues to be one of the top-selling supplements across the board, and many pharmacies are offering NAD injections through 503B partners like Olympia (a great partner that offers my members exclusive discounts). But since there isn't just one standardized protocol, dosing NAD can get confusing fast for both providers and pharmacists. I walk through the different administration routes (sub-Q, IM, and IV), typical dosing ranges, and how to think about tracking NAD by total weekly dose rather than just a single injection amount. I also share my personal comfort level when it comes to injection volume, and how to have those conversations with providers and patients when a requested dose might not be the most comfortable fit. Whether you're getting NAD dosing questions from providers or just want a clearer framework for your pharmacy, this one's for you..**   **Show Notes:** 1. **Introduction** [0:00] 2. **NAD Dosing and Dosage Forms Overview** [4:18] 3. **Standardized NAD Injection Formats** [2:07] 4. ** Challenges with High-Dose NAD Injections** [3:15] 5. **Tracking NAD Doses and Patient Comfort** [4:19] 6. **IV Infusions and Flexible NAD Scheduling** [4:50] 7. ** Final Thoughts and Member Resources** [6:40]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In Session 5 of the Ahead of the Curve – Summer Webinar Series, Heather sits down with Vince Costanzo and Ronald Collins of RxBLU to talk about the Pharmacy Operating Platform, or POP™, and why this approach could change the way independent pharmacies think about their technology.**   **Show Notes:** 1. **Introduction** [0:00] 2. **RX Blue Product Overview** [4:18] 3. **Workflow and Customization** [9:04] 4. **Cloud Security and Connectivity** [15:13] 5. **Ownership and Onboarding** [21:07]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Kris from Pharmacy Marketplace to talk about a tool many independent pharmacy owners may not be fully utilizing: appealing underpaid commercial claims under applicable state payment-floor laws.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Recovering Underwater Claims** [3:18] 3. **The Claim Appeal Process** [6:48] 4. **Onboarding and Implementation** [11:03] 5. **Business Model and ROI** [14:25] 6. **Importance of Collective Participation** [16:07] 7. **Contacting Pharmacy Marketplace** [24:49]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Chris Flores of USA Payments to talk about an expense many independent pharmacy owners rarely take a close look at: payment processing fees. **   **Show Notes:** 1. **Introduction** [0:00] 2. **Challenges With Legacy Payment Processors** [1:58] 3. **The Rise of Online Pharmacy Sales** [3:59] 4. **Boutique Service and Rate Structures** [5:50] 5. **Getting Started with USA Payments** [12:15]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Don from Quarter Master Tax Management to talk about the Research & Development (R&D) Tax Credit and why qualifying pharmacy owners especially those involved in compounding, customization, process improvement, and other qualifying activities should be paying attention right now.** **Show Notes:** 1. **Introduction** [0:00] 2. **Understanding the R&D Tax Credit** [1:39] 3. **Recent Changes to Tax Laws** [3:36] 4. **Qualifying Criteria and Benefits** [6:55] 5. **Next Steps and Documentation** [9:09] 6. **Expertise and Implementation** [15:47]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**I'm talking about one of the biggest mistakes I see independent pharmacy owners make: chasing 10% optimizations instead of 10X results. In this video, Dr. Lisa Faast explains why pharmacy owners should stop chasing small 10% improvements and start looking for opportunities that can create 10X results. From bookkeeping and vial costs to payroll, revenue opportunities, peptides, OTC, and compounding, Lisa shares how to identify the areas that have the potential to make the biggest financial impact on your pharmacy. This is my free coaching session to you: stop spending your limited time, money, and energy on micro-optimizations before you've tackled the big wins. If you want help figuring out what your 10X opportunities are, that's exactly what I do.** **Show Notes:** 1. **Introduction** [0:00] 2. **Optimizing Pharmacy Business** [0:10] 3. **When Good KPIs Become Emotional Distractions** [1:52] 4. ** Time vs Savings Analysis** [4:33] 5. ** The Importance of Prioritizing Optimizations** [5:41] 6. ** Peptides, Compounding, and New Revenue** [6:37] 7. ** The Role of Coaching and Training in Optimization** [7:53] 8. ** Focusing on Big Impact Areas** [8:08] 9. ** The Benefits of a Structured Approach to Optimization** [8:43] 10. ** The Role of Emotional Attachment in Optimization** [9:16] 11. **The Importance of Perspective in Optimization** [9:35] 12. **The Role of AI and Technology in Optimization** [9:48] 13. ** The Benefits of a Supportive Community** [10:01]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Can your pharmacy run smoothly without you being there every single day? Summer's coming, and if you're wondering how to keep your pharmacy running while you're out, this video is for you! I'm sharing one of my favorite employee management tools: the Controlling Calendar. It's not a traditional calendar, it's a position-based task tracker that gives your team complete clarity on what needs to get done daily, weekly, monthly, and more, so they can self-manage without you micromanaging.** **Show Notes:** 1. **Introduction** [0:00] 2. **Using the Controlling Calendar for Your Pharmacy** [0:10] 3. **Understanding the Controlling Calendar** [2:19] 4. **Implementing the Controlling Calendar** [3:30]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**