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We revisit one of our most popular, and one of our favourite, episodes this week. Jim Rohrstaff’s journey from caddying in Michigan to helping build world-class golf destinations in New Zealand is full of lessons in leadership, hospitality, and taking calculated risks. Jim joins Ed Chapman and Michael Herd to discuss what makes a club truly memorable, why great service starts with the right people, and how clear vision and empowered teams create a strong culture. He also shares what led him to move his family to New Zealand and how he evaluates big opportunities. A thoughtful conversation for anyone interested in golf, club management, and building something exceptional. This episode is brought to you by: Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/ SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

This week we are joined by Tim Neil, PGA, LLM, General Manager of Hann Reserve. The conversation delves into the importance of quality time over quantity time, effective time management, education and career pathways, adapting to new cultures, and the significance of leadership and human connection. It emphasises the value of engaging activities, curiosity, and empathy in personal and professional growth, as well as the impact of cultural adaptation and human connection in leadership roles. Connect with Tim via email [email protected] Takeaways Quality time is more valuable than quantity timeCuriosity and empathy are essential for personal and professional growth Chapters 00:00 Journey from PGA Professional to General Manager07:16 Culture Building and Leadership at Al Badia18:58 Transition to Strategic Thinking22:20 Pursuing a Master's in Law27:14 Work-Life Harmony and Time Management31:26 Quality Time vs. Quantity Time32:31 Effective Time Management34:25 Education and Career Pathways39:07 Adapting to New Cultures44:06 Leadership and Human Connection This episode is brought to you by: Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Desi Speh, CEO of the Desert Highlands Association, shares his journey from a young golf enthusiast to a successful leader in the club industry. He emphasises the importance of being authentic, finding the right cultural fit, and building trust in the workplace. Desi's approach to hiring and leadership fosters a family-like environment at Desert Highlands, where values and culture are paramount. The conversation covers the challenges and qualities of effective leadership, the transition from number two to number one roles, and the importance of work-life balance in leadership roles. Takeaways Authenticity and cultural fit are crucial in the club industryBuilding trust and embracing a family-like environment leads to success Effective leadership requires humility and the ability to step back and trust the team.Transitioning from a number two to a number one role requires careful consideration of the right opportunity and the individual's strengths and weaknesses.Work-life balance is crucial for leadership success and requires open communication and support from family and team members. Chapters 00:00 Journey in the Golf Industry06:02 Balancing Seriousness and Fun09:15 Being Authentic in Leadership17:53 Finding Good People and Cultural Fit22:35 Hiring for Culture and Values25:37 The Great Man Theory and Effective Leadership34:39 Transitioning from Number Two to Number One47:49 Work-Life Balance in Leadership This episode is brought to you by: Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/ SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation with Javier Reviriego, CEO of Real Club Valderrama, covers his journey to the role, the importance of education, leadership, experience, transition to hotel operations, curiosity, continuous improvement, preparing for board meetings, building trust and credibility, handling pressure and expectations, and professional tournaments and golf IQ. The conversation delves into the impact of tournaments on branding and positioning, the decision-making process for hosting Liv Andalusia, the transition to Valderrama, dealing with resistance and change, and considerations for changing roles. Javier shares insights on the challenges and opportunities associated with these themes, providing valuable perspectives for golf club management professionals. Takeaways Passion for learningImportance of education Tournaments as a Branding StrategyChallenges of Transitioning to a New Role Chapters 00:00 Journey to Valderrama02:52 The Role of Education05:56 Leadership and Experience08:06 Transition to Hotel Operations09:56 Curiosity and Continuous Improvement12:10 Preparing for Board Meetings14:48 Building Trust and Credibility18:58 Handling Pressure and Expectations24:53 Professional Tournaments and Golf IQ26:14 The Impact of Tournaments on Branding28:20 Decision Making for Hosting Liv Andalusia33:42 Transitioning to Valderrama36:22 Dealing with Resistance and Change42:46 Considerations for Changing Roles This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The podcast review covers a range of topics, including reflections on past episodes, Ryan Fox's Open Championship win, authenticity, candid moments, insights from Jim Rohrstaff, Denny Corby's perspective on hospitality and magic, Tom Wallace's journey and leveraged leadership, Sarab Singh's authenticity and empathy, Elaine Patterson's perspective on personal and professional prioritization, accepting the price of success, Chris DeChillo's perspective on compromise and tradition, and Scott Clark's transition from PGA professional to GM. The conversation covers a range of leadership and management topics, including delegation, career progression, team engagement, work-life harmony, adaptability, and podcast reflections. The guests share insights on leadership skills, career transitions, cultural understanding, and the importance of balance in work and personal life. Takeaways Authenticity and candid moments are key themes throughout the episodes.The importance of personal and professional prioritization for success and fulfillment. Delegation as a leadership skillBalancing work and personal life Chapters 00:00 Reflecting on Past Episodes01:21 Ryan Fox's Open Championship Win02:23 Authenticity and Candid Moments03:43 John Blanch's Experience with Ryan Fox and Cam Young04:45 Takeaways from Jim Rohrstaff's Episode08:34 Denny Corby's Insights on Hospitality and Magic13:11 Tom Wallace's Journey and Leveraged Leadership16:41 Sarab Singh's Authenticity and Empathy20:11 Elaine Patterson's Perspective on Personal and Professional Prioritization22:18 Accepting the Price of Success23:35 Chris DeChillo's Perspective on Compromise and Tradition24:19 Scott Clark's Transition from PGA Professional to GM24:51 Leadership and Delegation25:26 Career Progression and Adaptability28:03 Leadership and Team Engagement30:18 Work-Life Harmony38:09 Adaptability and Market Activation41:16 Podcast Reflection and Future Plans This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/ SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Join us as we explore the global golf industry with Nathanael Pietrzac-Swirc, CCM, CEO of UGolf International. Discover insights on international golf management, leadership challenges across cultures, and the booming development of golf in Africa and emerging markets. Chapters 00:00 Introduction to Nathaniel Piazak-Svertz 00:59 Nathaniel's Journey in Golf Management 04:08 Choosing UGolf: A Calculated Bet 09:10 UGolf's Global Operations and Management 11:37 Motivating and Training Staff in Africa 15:43 Challenges of Training and Service Standards 24:28 Government Investment in Golf in Africa 28:48 Future of Golf Development in Africa 31:38 Navigating Historical Context in Golf Development 35:11 Lessons Learned in Leadership and Management UGolf International - https://ugolf-international.com CMAE (Club Management Association of Europe) - https://www.cmae.org This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/ SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

We are joined by M. Kent Johnson, CCM, CCE, ECM, the GM/COO of Baltimore Country Club. The conversation explores the importance of work-life harmony and fostering a positive work culture in club management. It delves into the challenges of balancing work and personal life, the definition of work-life harmony, and the strategies for building a positive work culture. The conversation covers the importance of maintaining non-negotiable standards, adapting values, and learning from mistakes. It also delves into the challenges of correcting people, transitioning to leadership roles, empowering and letting go, the importance of asking questions, and the role of governance and leadership in organizational culture. Takeaways Work-life harmonyCreating a positive work culture Non-negotiable standardsLearning from mistakes Chapters 00:00 Balancing Work and Life10:04 Building a Positive Work Culture21:49 Maintaining Non-Negotiable Standards26:53 Empowering and Letting Go38:50 The Role of Governance and Leadership This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

In this podcast episode, Chris DeChillo shares insights on authenticity in leadership and the value proposition in club restaurants. He discusses his background, career beginnings, and the transition from hotels to clubs. Additionally, he explores the role of authenticity in leadership and the importance of coaching for leadership development. The conversation covers empowerment, authenticity, values, leadership, coaching, curiosity, and fun in the context of the hospitality industry. It emphasizes the importance of being authentic, empowering team members, understanding personal values, and fostering a culture of curiosity and fun in leadership. Takeaways Authenticity in leadershipValue proposition in club restaurants Be yourselfEmpower your teamCuriosity and interest in othersValues exerciseLeadership and funLeadership and empowerment Chapters 00:00 Introduction to Chris DeChillo06:40 The Role of Authenticity in Leadership25:37 Coaching and Authenticity31:59 Coaching and Personal Values41:03 Leadership and Fun This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation delves into John Blanch's experiences as a General Manager with a storied career in the private club industry. It explores his journey through various countries, the challenges of adapting to different cultures, and the importance of leadership and empathy in managing diverse teams. The conversation covers John's experiences in adapting to the UK, managing people in Asia, cultural differences and humor, leadership and tough decisions, and a fascinating Tiger Woods story. John's journey highlights the importance of empathy, cultural adaptation, and making tough decisions with respect and empathy. Takeaways Adapting to Different CulturesLeadership and Empathy Leading with empathyCultural adaptation Chapters 00:00 Adapting to Different Cultures16:00 Leadership and Empathy24:23 Adapting to the UK35:05 Leadership and Tough Decisions40:48 Tiger Woods Story This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The podcast episode features an insightful conversation with Scott Clark, an experienced General Manager. Scott shares his career journey, transition to private member clubs, leadership style, and the challenges of balancing work and personal life. The conversation highlights the importance of empathy, delegation, and self-awareness in leadership roles, as well as the value of transferable skills from a PGA background. The conversation covers the importance of balancing personal and professional life, the passion for the work, developing people, philosophy of people development, personal development plans, dressing and presentation, choosing the right club fit, and the importance of backing oneself. Takeaways Empathy and delegation are essential in effective leadership.Transferable skills from a PGA background contribute to successful leadership roles. Balancing personal and professional life is crucial for success.Developing people and personal development plans are essential for career growth. Chapters 00:00 Introduction to the Podcast05:27 Leadership and Management Experience13:19 Transferable Skills from PGA Background19:01 Delegating Responsibility and Empowerment25:18 Career Progression and Self-Awareness32:00 Balancing Personal and Professional Life38:22 Philosophy of People Development47:24 Choosing the Right Club Fit This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation covers Elaine Patterson's professional career, her experience as the spouse of a club manager, and the challenges of relocation. It delves into the importance of authenticity, personal growth, and prioritising personal and professional life. The conversation covers various aspects of being married to a club manager, including the impact on relationships, the importance of perspective, and the unique dynamics of the club industry. It also delves into the significance of communication, setting boundaries, and finding joy in the experience. Takeaways Authenticity in leadershipThe importance of prioritising personal and professional life. Perspective and self-understanding are crucial for navigating the challenges of being married to a club manager.Communication, setting boundaries, and finding joy in the experience are key to a successful relationship with a club manager. Chapters 00:00 Introduction and Professional Career04:54 Married to a Club Manager09:50 HR and Leadership in Different Industries14:54 Finding a Thought Partner19:56 Authenticity and Personal Growth24:52 Prioritising Personal and Professional Life29:55 Relocation and Decision-Making37:29 The Importance of Perspective55:24 The Unique Dynamics of the Club Industry This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team. Takeaways Authentic leadership is essential in a VUCA environment.A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.Setting up experiments and learning from failure are essential for driving change. Chapters 00:00 Introduction to Corporate Sherpas07:48 Learning Mindset and Neuroscientific Approach25:52 Navigating Leadership Challenges31:06 Empathy and Active Listening36:09 The Value of Setting Up Experiments42:24 Navigating the Change Curve47:28 The Importance of Social Capital Links Corporate Sherpas https://corporate-sherpas.au Base Camp - A Corporate Sherpas PodcastApple Podcasts https://podcasts.apple.com › podcast › base-camp-a-cor... This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion. The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey. Takeaways AuthenticityCompetitiveness Leadership AttributesMentorshipCareer Development Chapters 00:00 Introduction to Tom Wallace07:10 Personal Reflections and Takeaways26:27 Influence of Father and Work-Life Balance31:54 Leadership and Mentorship45:31 Adaptability and Authenticity53:47 Leadership Attributes Across Generations This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Denny Corby shares his journey from a family business to a career in magic and entertainment, navigating the pandemic, reviving Private Club Radio, and embracing adaptability and resilience. He emphasises the importance of commitment, curiosity, and embracing imperfection, drawing from his experiences and lessons learned from his family's business. The conversation explores the art of adaptation, reading the room, and observing club culture. It delves into the impact of leadership on team dynamics, the importance of vibe and tribe, and the significance of hiring for culture fit. It also discusses behavioural issues in leadership, effective language and communication, and the parallels between leadership and magic. Takeaways Adaptability and resilience are essential in navigating uncertainty and challenges.Commitment, curiosity, and embracing imperfection are key to success in business and entertainment. Adaptation and observation are crucial in club culture and leadership.Vibe attracts tribe - the importance of hiring for culture fit. Chapters 00:00 Introduction and Sponsorship05:44 Reviving Private Club Radio11:39 Embracing Imperfection and Agility18:09 Authenticity and Adaptation23:24 Reading the Room29:30 Club Culture and Leadership Impact35:10 Behavioural Issues in Leadership42:24 Making It Happen Links Denny's LinkedIn https://www.linkedin.com/in/dennycorby/ Private Club Radio https://www.privateclubradio.com Denny Corby https://www.dennycorby.com This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation delves into Jim Rohrstaff's passion for golf and his journey in creating a world-class experience in the golf industry. From his early golf experiences to his transition to Southern California, meeting industry leaders, and his philosophy of creating a great work environment, Jim shares insights on hiring the right people, balancing time, and taking his family on the journey. He also discusses the concept of hardware and software, servant mindset, and breaking through mental limits. The conversation delves into the power of risk assessment and the importance of trust in decision-making. It also explores the development of golf courses and the potential of emerging markets in the industry. Takeaways Passion for GolfCreating a World-Class Experience Risk assessmentGolf course development Chapters 00:00 Introduction and Sponsorship07:05 Servant Mindset and Desire to Please13:38 Hardware and Software Concept19:29 Balancing Time and Managing Projects26:31 Breaking Through Mental Limits44:44 Golf Course Development and Emerging Markets Links Legacy Partners | Exclusive New Zealand Real EstateTe Arai Links This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!  Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!