Advertise on podcast: The New Manager Playbook with Lia Garvin

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★★★★★

4.9

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Tired of feeling like the old tools for motivating your team no longer work? Productivity is dipping, engagement is at an all-time low, and you are being asked to get more done with fewer people. The workplace has changed, and managers need a different playbook to lead effectively. The New Manager Playbook podcast gives you practical, actionable, real-world strategies that help you navigate the messy realities of managing people today. No theory. No fluff. Just things that actually work. Hosted by Lia Garvin, known as the “Team Whisperer,” the show blends her experience at Google, Microsoft, Apple, and Bank of America with hands-on work supporting small businesses from homebuilding to MedSpas. Every episode helps you answer the real questions managers are searching for, including: • How do I manage former friends or peers?• How do I give feedback without people getting defensive?• How do I get out of the weeds as a leader?• How do I motivate my team when I cannot pay them more?• How do I oversee a remote team without micromanaging?• How do I improve my team’s productivity without burning people out?• How do I set priorities when everything is important?• How do I lead effectively in an AI-driven workplace? Whether you are a first-time manager feeling overwhelmed, a founder who never signed up for “management,” or a seasoned leader ready to break old habits, each Tuesday episode delivers tactical playbooks you can use the same day. No more guessing. No more stress. Just clear, proven strategies that help you lead with confidence. About the Host: Lia Garvin is a 3x bestselling author, TEDx speaker, and team management consultant. Known for her practical approach to building high-performing teams, she brings more than a decade of experience driving team operations at Google, Microsoft, Apple, and Bank of America. Her work has been featured in Harvard Business Review, Fast Company, The Wall Street Journal, Fortune, and more. Join thousands of managers who have discovered a new way to lead. Subscribe to The New Manager Playbook today. Learn more: www.liagarvin.com

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Check latest episodes from The New Manager Playbook with Lia Garvin podcast

217: This question will 10x your impact as a leader and grow your revenue

2026/02/03

Whether you're a corporate leader or small business owner, there’s one question I want you to ask yourself this week: 👉 What am I avoiding right now? In this episode, we dig into how avoidance is slowing your growth and blocking your effectiveness as a leader. We cover: Why not making a hire is costing you more than hiring ever couldThe real reason you’ve been dodging that hard feedback convoHow failing to “lead” is usually rooted in unclear expectationsPlus: A leadership tool that’ll transform team communication in 5 minutes a weekDetails on the rebrand to Real Talk: Leading Small TeamsHow to win a free coaching session💻 Grab the Snippets template: https://liagarvin.com/snippets Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

216: Why your team isn't following through... and how to fix it

2026/01/27

If you’re the one offering all the solutions, thinking of all the ideas, and your team is just nodding along — you don’t have an accountability problem. You’ve skipped the most important part of the leadership loop: real follow-up. In this episode of The New Manager Playbook, I break down: What it actually looks like to build accountabilityWhy I stopped offering solutions in 1:1sThe script I now use to shift from excuses to ownershipHow to help your team solve problems themselvesThis is the episode I wish I’d heard years ago. Give it a listen, and start changing your team’s results — for real. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

215: Let's Talk Entitlement on Your Team

2026/01/20

Feeling like your team is acting entitled? This episode of pod breaks down why that might not be the real issue. I share real client stories and offer a new perspective on what's really happening when team members make what seem like unreasonable demands. In this episode, you'll learn: The truth about what looks like entitlementHow we accidentally create resentment (and how to stop)The two questions every manager should ask when they're feeling frustratedWhy an Ops Playbook can be a game-changer for team clarityWhether you're a small business owner, new manager, or seasoned leader, this episode will help you shift from frustration to clarity and create a team culture that actually works. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

214: How to give the feedback you should have given sooner

2026/01/13

You meant to say something... and didn’t. Now it feels like the moment’s passed. But the truth is: feedback is still possible, and necessary. In this episode, I walk you through: Exactly what to say when you’ve waited too longHow to prevent defensiveness by owning your partThe ripple effect of delayed feedback (hint: it’s not just about that one person)How to reset expectations and actually build more trust in the processIf you're sitting on feedback and convincing yourself it’s too late—this one’s for you. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

213: Talking about money with your team without over or underpromising | Part 3 of 3

2026/01/06

This is Part 3 in the Communicating with Confidence series, and we’re getting into the conversation leaders dread most: money. Compensation conversations don’t just reflect performance,mthey shape it. And when you get them wrong, you create resentment, confusion, and turnover. In this episode, I cover: The danger of mixing performance feedback with pay updatesHow to avoid creating unsustainable compensation expectationsWhy your team needs a clear comp narrative, not canned corporate speakWhat to say when you can’t give what you gave last yearAnd how to reinforce high performance without breaking the bankWhether you're managing a corporate team or running your own business, this episode gives you the clarity and language to lead money conversations with confidence. 🎧 Listen now and shift how you lead, and how your team responds. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

212: Avoiding the biggest pitfalls with tough feedback | Part 2 of 3

2025/12/30

Feedback is one of the hardest parts of leadership, and one of the most avoided. When managers dodge uncomfortable conversations, the fallout shows up fast: resentment builds, expectations get blurry, high performers notice, and people end up blindsided by feedback they never saw coming. In this episode, I break down the most common feedback mistakes leaders make, including avoiding confrontation, waiting too long to speak up, assuming expectations are “obvious,” and failing to document tough conversations. You’ll learn: • Why feedback often triggers defensiveness (even when you’re thoughtful and prepared) • How avoiding one conversation creates bigger problems across the team • The hidden cost of letting things slide • Simple ways to deliver feedback that actually helps people improve This episode is part two of a three-part focus on communicating with confidence, following last week’s conversation on communicating vision and strategy, and leading into next week’s episode on how to talk about compensation without overpromising or undervaluing people. If feedback feels uncomfortable, this conversation is for you. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

211: How to communicate vision so your team buys-in | Part 1 of 3

2025/12/23

Welcome to Part 1 of our Communicating with Confidence series: three essential conversations that make or break your leadership in 2026. In this episode, we focus on how to communicate your vision and strategy so your team actually hears it not just once, but enough to buy-in and stay engaged. You’ll learn: The 3 biggest mistakes leaders make when sharing visionWhy hearing something once isn’t enough (and what to do instead)How to empower your managers to carry the messageWhy your vision might be too low-altitude, and how to fix it🎧 Listen to Part 2 next: Giving Difficult Feedback That Lands 🎧 Coming soon: Part 3 – Communicating Pay & Compensation Without Making Promises You Can’t Keep Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

210: Training while compromised: how to lead when you're already tired

2025/12/16

If you wouldn’t show up to a HYROX race without training, why do we expect leaders to step into management cold? In this episode of The New Manager Playbook, I share what competing in my first HYROX endurance race taught me about what it really takes to lead today. We train for marathons. We train for Ironmans. But when someone becomes a manager? We throw them in and say, "Figure it out." No wonder it feels impossible. This episode explores: What it means to train while compromisedWhy every manager needs a new playbook in 2026How to build team capacity when you're already behindReal talk about feedback, conflict, and burnoutListen in and learn how to build a team that can lead even when it’s hard. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

209: Perception vs. reality: why communication is everything

2025/12/09

Uncertainty isn’t a phase anymore, it’s the baseline. And leaders who keep waiting for a return to “normal” are falling behind. In this episode, I unpack why managing in constant change requires a different toolkit, and how the most overlooked leadership lever right now isn’t budget, headcount, or strategy. It’s perception. When your team feels stuck, unmotivated, or uncertain, the issue may not be what’s happening, but how they understand what’s happening. That’s why communication is no longer a soft skill. It’s the strategy. Inside, we cover: How to spot perception vs. experience issuesWhat to say when you don’t have all the answersHow to lead your team (and managers) without spiraling into commiserationThe real reason your team might feel lost and how to rebuild clarityIf you lead in a turbulent org, manage other managers, or just want to show up with more confidence right now, this one’s for you. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

208: The human qualities on a team that AI can't replace

2025/12/02

Everyone is taking about AI and automation in the workplace right now, and many of us are wondering how to strike the right balance on our teams. In this episode of The New Manager Playbook, I dig into a question every leader and founder is asking: as AI becomes capable of doing more, from scheduling meetings to drafting documents, how do we make sure we don’t lose what matters most: people. I walk through the power of automation for repetitive tasks, but when oversimplify the value a person was bringing to a job, we've lost the plot. We talk about: Why humans still matter, even when AI can do the tactical workWhat intangible value roles like executive assistants or coordinators actually deliverHow to audit your team’s work: what to automate, what to preserve, what to evolveHow leaders can evolve into people‑builders, not just traffic‑directorsIf you’ve thought “maybe I don’t need an assistant if I have Calendly and AI note‑takers,” this episode is for you. Tune in and let’s walk through what you might want to preserve — before it’s gone. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

207: The simple action that will increase retention on your team

2025/11/25

We all know the saying: People don't leave companies, they leave managers. So, if I’m the biggest factor causing turnover, shouldn’t I be the biggest factor in retention? What if I became the manager people *want* to work for? In today's episode, I’m digging into why this intentionality is non-negotiable right now. Being that leader creates resilience, innovation, and psychological safety, but getting there isn't easy, especially when the workplace feels like a pressure cooker. I challenge you to figure out how you want to show up, and more importantly, how you plan to stay consistent even on your worst day. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

206: How to incentivize your team, even amidst cutbacks

2025/11/18

Your top performer didn’t get the raise. Your high-potential hire is still waiting on that promotion. It seems like all of the incentives you have at your disposal are gone- so what do you do? In this episode of The New Manager Playbook podcast, I share how to lead and motivate your team when traditional rewards aren’t available. We first talk about the importance of incentives and why even in a tough job market "you're lucky to have a job" doesn't work, and what to say when your team is feeling undervalued. You'll learn how to: Recognize early warning signs of disengagementOffer growth and development without spending a dimeMake your team feel seen, valued, and invested in, even in lean timesWhether you're a business owner, a startup leader, or managing inside a big company, these strategies will help you keep your team engaged and your culture strong, even when resources are tight. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

205: Handling setbacks in a way that propels you forward

2025/11/11

You know that moment. An email drops, a meeting gets scheduled, and your stomach sinks. As a manager, it’s not just your reaction that matters, it’s what your team sees, hears, and absorbs. This week, we get into: Why your team mirrors your reaction to frustrating people and situationsHow to avoid dragging your team into a commiseration spiralThe power of naming what’s hard without making it worseOne quick conversation that shifts your team from reactive to readyEvery team hits roadblocks. This is how you lead them through. Need help leading your team through uncertainty or a tough stretch? Reach out: [email protected] Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

204: Manager questions on the front page of Reddit - and what they reveal about leadership

2025/11/04

We’re in a moment of weird contradictions in the workplace: you’re supposed to set clear expectations, but not micromanage; delegate, but not let things spin out; do more with less. It’s exhausting—and it’s why so many leaders feel stuck. In this week’s episode of The New Manager Playbook, I walk you through three real‑world questions that landed in the “r/Managers” subreddit and how to turn each one into a manager skill you can use: A new employee asking for more visibility and wondering, “Why am I not in all the meetings?”Taking over a team and being asked to deliver feedback for work you never set or reviewed.An open‑calendar policy—but your team still asks, “Why can’t I be in everything?”We talk about the deeper ask behind each one: it’s rarely entitlement. It’s belonging. Clarity. Recognition. And we explore the two‑minute question you should ask next time you’re frustrated: What is this person really trying to say? Then you’ll know exactly what to do. Tune in and let’s strip away the noise, reset your baseline, and build managing into the easy part of your job. ** Looking for support for your team? Reach out at [email protected] Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

203: The one meeting guaranteed to increases engagement and retention on your team

2025/10/28

When a top performer leaves, the line often sounds the same: “I just wanted something different.” But the truth is, they probably didn’t see what was possible here. In this episode of The New Manager Playbook, I walk through how one conversation, done right, can be the reason someone stays. We’ll talk about: Why engagement is down (and what that really means for you as a manager)What makes a career conversation different from a performance reviewThe delegation trap: how giving away the right work builds trust, not riskWhat to do if a team member tells you something you can’t immediately act onAnd why following up matters even more than what you say in the meeting. This episode is for any manager who's trying to stop the slow drip of good people walking out the door. Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.com or reach out at [email protected]

Podcast reviews

Read The New Manager Playbook with Lia Garvin podcast reviews

4.9 out of 5

81 reviews

★★★★★

diamonds33 2025/04/01

The BEST for all things teams!

I cannot say enough about Lia. Not only is she brilliant with all things team and leadership, she also brings knowledge in a way that is so easy to un...

★★★★★

Yaboysilentt33 2025/04/01

Lia is the 🐐🐐 of running teams

Listening makes you feel like you’re having a conversation with Lia, and like she’s your best friend giving you an inside look into the mind of an exp...

★★★★★

Trish Calandra 2025/04/01

Realistic, usable advice

Lia’s podcast episodes, videos & books offer a wealth of fantastic advice, examples & real-life stories that you can apply to your team as a new or se...

★★★★★

Crisbis12 2024/07/25

Lia is such a wealth of knowledge!

Whether you own a business or are inside a corporate organization you can benefit from listening to Lia’s podcast. The anecdotes and helpful tips she ...

★★★★★

FriendofSI051962 2024/06/09

Great management pod!

Pragmatic episodes are chock full of takeaways that can be immediately applied to the real world. A soft marketing touch is also key!

★★★★★

mathut 2023/10/21

Practical solutions to team performance

I’m a big Lia Garvin fan! Through her own experience and the wide range of experts she brings onto her show, Lia provides super valuable advice and gu...

★★★★★

A extremely huge fan!! 2023/08/17

Must listen for leaders ⚡️

Lia packs every episode with knowledge and insight. This is a must listen for any leader looking to level up.

★★★★★

Gamerncgardens 2023/06/23

Lia is the expert 🌈 entrepreneurs listen up!

Thank you Lia! Episode 48 is the reminder I needed to help my contractors feel part of my vision and go the extra mile for my small art business. 🌈❤️...

★★★★★

jodyeliz 2023/04/21

Listen to this if you lead people!!!

Gosh, Lia has such an amazing intuitive way of helping you learn to lead people. She understands people well, has impressive experience and also helps...

★★★★★

Miaz28 2023/04/21

Highly recommend

Lia is highly knowledgeable and provides great insights. It’s certainly worth hearing what she has to say!

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