Advertise on podcast: The Jaded Mechanic Podcast

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff welcomes back Fluffy Mexicanik. They discuss the realities of working as a dealership technician. Fluffy shares his reasons for leaving a dealership after nearly 13 years, stressing the importance of shop culture and the challenges of flat rate. Together, they talk about how labor times are set and the impact of dealership processes on technician efficiency. Timestamps:00:00 Efficient Transmission Repair Practices 15:01 Slashed Labor Times Impact Profit 30:38 "Service vs. Sales Priorities" 40:57 "Frustrations with Inefficient Procedures" 46:50 "Incentivized Pay vs. Flat Rate" 56:22 Reflecting on Expertise and Humility 01:12:39 "Uconnect Reliability vs. Durango Issues" 01:24:02 "Car Not Designed for Winter" 01:35:36 "Chuck's Truck Troubles Explained" 01:45:48 "Brake Jobs: Quality vs. Speed" 01:57:02 Defending Industry Workers’ Rights Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff is joined by Mark Elliott, also known as TobaTech on social media. They discuss what drives top technicians to leave their jobs and why it's rarely just about money. TobaTech shares his experiences at his previous shop, describing how the loss of training opportunities and an overwhelming shift in responsibilities led to his decision to move on. They also speak on the importance of investing in staff development, maintaining a supportive shop culture, and recognizing technician contributions beyond financial incentives. Timestamps:00:00 "Why Top Technicians Leave" 08:48 "Developing Skills Beyond Expectations" 12:50 "Reflections on Trade Expectations" 20:40 "Improve Training for Better Sales" 21:31 "Questioning Career Fulfillment" 26:48 "Amazon Gadget Fail Turns Lesson" 35:16 Trusted Technicians and Transitions 38:11 Impact of Leadership Departure 43:57 "You're Not Family" 52:51 Shop Upgrades and Improvements 54:15 Truck Vibration Causes & Solutions 01:03:30 "Clarifying Misunderstood Podcast Context" 01:05:15 "Work-Life Balance Challenges" 01:11:44 "Skills Gap and Expectations" 01:16:18 "Awkward Reunion with Former Boss" 01:21:48 "DBI: Key to Customer Loyalty" 01:26:48 "Proving Work Isn't Distracted" 01:35:38 "Unfair Performance Bonus Policy" 01:37:03 "Navigating Unfair Work Dynamics" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff welcomes Eric Sprague from L&N Performance Auto Repair. Eric stresses the need for improved shop culture and mentorship to support new technicians entering the field. Jeff and Eric also talk about the importance of thorough communication between support staff and technicians to ensure safe, accurate repairs and customer education. Timestamps:00:00 "TPMS and Car Safety Standards" 10:39 TPMS Regulations and Nanny State 16:53 Empty Promises and Abandoned Projects 18:46 "Hybrid Trucks and Northern Infrastructure" 25:11 "Youth, Effort, and Clear Guides" 32:40 "Electronic Parking Brake Discussion" 34:33 "Teaching Safe Methods First" 43:32 "Trust and Prioritization at Work" 48:54 "Challenges of Losing Key Talent" 54:35 "Shifting from Dealership Culture" 55:46 "Accountability and Proper Checks" 01:04:10 "Challenges of Independent Auto Shops" 01:09:28 "Challenges in Automotive Repair Access" 01:12:15 "Industry's Tipping Point on Regulation" 01:17:24 "Importance of Vehicle Safety Systems" 01:25:59 "Tool Standards and Calibration Issues" 01:27:30 "Understanding the Entire System" 01:34:24 "European Cars and Sunroof Issues" 01:42:24 Regulations, Qualifications, and Future Standards 01:45:58 "Teamwork Overcomes Chaos" 01:48:47 "Monthly Collaborative Conversations" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE Today, Jeff get's to catch up with Lisa Coyle and Sam Freeman from Promotive. They discuss the challenges of recruiting and retaining automotive technicians and service advisors. The team explores why job hopping is often misunderstood, saying that it’s frequently due to industry conditions rather than technician performance. They highlight the importance of building mentorship and supportive shop cultures, revealing how both technicians and advisors benefit from ongoing training and honest communication.  Timestamps:00:00 Changing Hiring Dynamics 09:17 "Diagnostic Tech Misalignment" 14:45 Employee Growth and Retention Strategies 19:06 "Show Me the Proof" 22:23 "Workplace Dynamics and Expectations" 26:34 "Underpaid Service Advisors Debate" 32:14 "Bridging Advisor-Technician Divide" 37:29 "Incentivizing Flat Rate Pay Notifications" 42:30 "Harbor Freight Tools Debate" 50:42 "Be the Person Who Inspires" 57:07 "Flat Rate Payment Inequity" 01:00:50 "Consumer Expectations and Instant Gratification" 01:04:12 "Treat Others with Courtesy" 01:08:42 "Top Accomplishment Interview Question" 01:14:57 "Qualified Teachers Matter" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff Compton sits down with Bob Leonard from Mobility Works to delve into the specialized world of vehicle modifications for people with physical disabilities. Bob shares insights into the unique regulatory landscape and technical requirements affecting mobility vehicle conversions, including the importance of following strict certification rules and working closely with certified evaluators. The conversation highlights the technician shortage in the mobility industry, the blend of mechanical and electrical skills required, and the impactful difference these vehicles make in the lives of customers. Timestamps: 00:00 Introduction to The Jaded Mechanic 00:40 Live at ASTA 2025: Meet Bob Leonard from Mobility Works 01:59 What is Mobility Works? The Mission and Services Explained 03:13 Types of Modifications: Minivans, Hand Controls, and High-Tech Installs 05:58 Certification and Audit Processes in Mobility Vehicle Service 08:46 Repairing or Correcting Others’ Work: Challenges in Mobility Vehicle Service 11:22 Prescriptions, Regulations & Working with Certified Evaluators 14:19 How Modifications Affect Standard Vehicle Repairs 16:35 Diagnosing Issues When Factory Systems and Modified Controls Meet 19:06 Adapting to EVs and Hybrids in the Mobility Industry 22:04 The Human Side: Fittings, Customer Stories & Building Trust 25:48 Technician Shortages & The Specialized Skills Required 29:08 Training, Following Procedures, and the Role of Inspections 32:38 Troubleshooting Wiring, Diagnostics, and Common Mistakes 36:58 Customer Impact: Independence, Freedom, and Lasting Relationships 41:12 Insurance, Rentals, and the Cost of Mobility Vehicle Ownership 45:42 Body Shop Challenges: Repairs, Estimating, and Crash-Tested Parts 51:02 Advice for Technicians: Approach, Caution, and Knowing When to Call Experts 54:59 The Growing Mobility Market & Emerging Trends 57:01 Life-Changing Mobility Solutions: Why This Work Matters 01:02:57 Wrap-Up: Spreading Awareness & Educating Technicians Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff welcomes back Sherwood Cook II of Royalty Auto. Sherwood talks about the challenges he's had with technician recruitment and stresses the importance of inspiring young techs through programs like their Junior Technician Night. Jeff and Sherwood also talk about industry-wide issues with parts quality, availability, and the increasing difficulty of repairs. Their conversation highlights how these factors impact shops and customers. Timestamps:00:00 Preserving the Legacy & Striving for Excellence00:33 Christmas Break & Personal Reflections02:21 Surviving Canadian Winters: Funny Stories03:30 Junior Tech Night: Growing the Next Generation04:48 New Stations & Engaging Kids in the Trades05:55 Making Electrical Training Fun for Kids07:19 Spotting Future Superstars at Tech Night09:03 Giveaway Stories: Toolkits, Nerf Guns & Kids Negotiations13:00 The Decline of Hands-on Skills & Why It Matters16:20 Trades Skills Shortages: Opportunities and Concerns18:41 The Role of AI: Is It Replacing Technicians?20:14 Shop Pricing, Value, and Why Craftsmen Stand Out27:04 OE vs. Aftermarket Parts: Quality and Supply Issues32:06 Parts Availability Crisis: ABS Modules & TipM Odds36:17 Aftermarket Solutions: Salvaging Unrepairable Cars42:08 TRP Parts: Challenges with Used Components46:32 The Hackers Behind Module Repairs: Sharing Knowledge51:11 True Value in the Repair Industry: Pricing Your Work54:39 Learning to Charge Appropriately for Your Service59:11 Side Work: Garage Repairs vs. Shop Experience1:01:46 Shop Insurance & Customer Protections1:03:17 Nuggets for Shop Owners: Value, Markup, & Relationships1:08:06 Building Value: Pickup, Washes, Roses & More1:11:42 Price vs. Craftsmanship: Which Arena Will You Play In?1:18:14 Goals for 2026 & Launching a Training Website1:20:11 Training Events: Vision, Asta, and Promotion Strategies1:29:22 Social Media’s Role: Reaching the Next Wave of Techs1:33:20 Never Stop Learning: Lessons for Young and Veteran Techs1:34:57 Final Messages: Legacy, Responsibility, and Growth Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff Compton sits down with the one... the only.... Eric the Car Guy! His YouTube Channel has impacted millions of technicians over the years and one of those was the host of this podcast...Jeff. Today, they talk about Eric's story from dealership technician to YouTuber, highlighting the setbacks that shaped his career and his drive to empower others. They also discuss the challenges facing today's automotive industry, including the need for mentorship and apprenticeship programs, common misconceptions about flat rate pay, and the importance of valuing technicians as professionals. Timestamps: 00:00 Introduction – Eric’s Early Shop Life & Pay Structures02:05 Flat Rate, Shop Culture, and Getting Fired07:36 The Legend Coupe Story & Being Let Go Over $90013:00 Teaching Himself Video and Moving into YouTube19:37 Giving Away the “Secrets” & Empowering Customers24:13 Burnout, Losing the Shop, and Starting Over33:35 Dealing with Haters & The Power of the Audience39:18 Building a Community & Inspiring the Next Generation46:05 Apprenticeships, Mentorship, and Industry Change54:10 The Problem with Flat Rate Pay & Technician Expectations1:02:30 Self-Taught vs. Formal Mentorship in Automotive1:10:03 What’s Next for Eric The Car Guy? Future Content & Inspiration1:15:54 Final Reflections and Advice for Aspiring Techs Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff is joined by John Firm and Rick White where they discuss growth and success in the automotive industry. Rick talks about the importance of having a coach and staying curious, humble, and open to new ideas. John and Rick also speak on the challenges unique to fleet shops versus traditional retail shops. To help, they share advice on pricing, marketing, and building strong business relationships. Timestamps:00:00 "Reflection on Hosting Growth" 04:42 "Ask or Stay Ignorant" 07:05 Car Troubleshooting: Fuse vs. Diagram 10:11 Effective Communication in Auto Repair 12:42 Business Coaching Insights 19:03 "Competing on Price Dangers" 19:26 "Prioritizing Strategy Over Savings" 23:08 Labor Rates and Mix Reevaluated 28:28 "How to Beat AutoZone" 31:47 Survival Over Greed 33:51 "Challenges in European Auto Repair" 38:31 "Maintain Control, Avoid Dealers" 40:08 "Coaching Accountability and Honesty" 44:13 "Helping a Client in Need" 48:02 Advice for New Technicians 51:00 "Integrity in Auto Repair" 53:43 "Talking About John and Canada" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff sits down with Sunny Massera. Sunny is a self-taught service manager that went from dabbling with cars to building high-end custom Broncos. He talks about why it's important to seek out people with greater skill to keep growing. Sunny also discusses the challenges of business ownership in the automotive world and talks about lessons learned from running his own shop. Jeff and Sunny also speak on the high expectations and pressures involved in custom car builds and mentoring young technicians. Follow Sunny on social - TikTok Instagram Facebook Timestamps:00:00 "Early Passion for Fixing Cars" 09:33 Underappreciated Work and Mismanagement 14:34 "Passion Meets Expectation in Craft" 16:14 From Selling to Building Cars 21:23 "Job Frustration and Judgment" 27:28 Lifelong Learning in Trades 33:17 Distractions and Smoking Breaks 40:36 "From Carburetors to Convenience" 42:58 "GTOs, Broncos, and Value" 50:31 Truck Modification Causes Failure 55:53 "Faulty Steering on Work Vans" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff Compton is joined by Check Engine Chuck and Brian Gauthier. Chuck and Jeff talk about the importance of investing in service information and ongoing education. They also speak on how sharpening diagnostic skills can change a technician's role and reputation. Brian also shares his experience transitioning from routine mechanical work to more advanced diagnostics. He also opens up about the challenges of working in a small-town shop with limited resources. Timestamps:00:00 "Chuck's Impact on Attendance" 08:13 "Better Than the Dealer" 12:00 "Cost Differences in Workplaces" 19:05 "Learning Effective Car Repairs" 23:23 Shifting Perspectives Shape Outcomes 29:01 "Chuck's Generosity and Frustrations" 32:11 Gatekeeping for Change 38:37 "Growth Through Focused Free Time" 45:06 "No Sleep, Still Driving" 47:48 "Transforming Through Mindset Shift" 54:52 Car Conversion Issues Explained 01:02:01 Daily Learning with Eric O. 01:04:52 Struggles with Subaru Diagnostics 01:12:35 "No Communication, Programming Risk" 01:17:23 Bridging Technician and Management Gaps 01:21:43 "Unexpected Generosity and Change" 01:24:50 "Tech Confusion and Programming Chat" 01:34:17 "Refining a Diagnostic Process" 01:35:04 "Industry Impact" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff Compton sits down with Tony Martinez who was the AAPEX Technician of the Year. Tony shares his perspective on mentorship in the automotive industry and the importance of team culture over individual performance. He and Jeff talk about the value of constantly learning and ASE certifications. They also discuss the growing need for open access to service information and support for the Right to Repair Act. Timestamps:00:00 "Teamwork and Growth Insights" 10:21 "Learning Extreme Ownership" 15:58 "Path to Becoming an A Tech" 20:45 ASE Test Prep Insights 22:32 "Pursuing Manufacturing Apprenticeship Early" 29:11 "Engine Assembly and Keystone Pipeline" 33:52 "Building Mastery Over Quick Fixes" 43:10 "Workshop Workflow and Logistics" 47:58 "Patience and Perseverance in Challenges" 50:29 "Perseverance and Problem-Solving" 59:27 "Company Culture Drives Success" 01:03:59 Sherwood Family: Teaching Automotive Skills Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff Compton is joined by Dutch Silverstein and his daughter Ana. Dutch brings up the differences of a transaction-based vs relationship-based business model, urging shop owners to pursue what aligns with their personal values and long-term goals. The conversation highlights the need for self-reflection and sacrifice when considering shop ownership, as well as the dangers of lowering standards in the industry. Timestamps:00:00 Celebrating Your Return 03:50 Family-Owned Automotive Safe Haven 07:57 Car Repair Frustrations Persist 11:43 Mechanic Reputation and Trust 14:40 Mechanic's Business Growth Journey 16:52 Personal Betrayal in Safe Space 20:25 "Coaching Costs and Industry Influence" 25:51 "Pursuing Integrity Every Day" 28:49 "Sacrifice for Future Success" 31:10 "Boost Productivity, Build Wealth" 35:13 Work Ethic and Presence 37:00 "Training Wheels Off Moment" 42:23 "Self-Reflection for Business Growth" 43:38 Understanding Business Metrics & Decisions 46:31 Avoiding Pitfalls in Business Growth 50:25 "Unpaid Work Clarification" 53:21 Empowering Technicians for Success Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register for Tektonic HERE! In this episode, Jeff Compton welcomes Chuck Mitchell, this year's APPEX Giveaway Winner from the Changing the Industry Podcast with Lucas Underwood and David Roman. Chuck shares his story of how he got into the industry from fleet management and parts retail to shop ownership. He's passionate about the current technician shortage and helping younger generations. He and Jeff talk about the importance of cross-industry collaboration among local shops, the need for better training and information access, and the value of mentoring new technicians to create a more sustainable future for the automotive industry. Timestamps: 00:00 Meet Chuck Mitchell 06:39 "Friend's Growth in Dealerships" 15:05 Balancing Business and Compassion 17:06 Shop Ownership Challenges 22:58 "Building Confidence Through Understanding" 30:19 Improving Industry and Supporting Workers 34:07 Tech Career Paths in Shops 36:44 "EV Direction and Innovation" 43:25 "Reviving Craftsmanship in Auto Industry" 48:24 "Vehicle Repair Challenges Persist" 52:18 Customer Service and Accountability 01:00:09 "AI, VR, and Cost Challenges" 01:03:39 "Nurturing Young Techs" 01:11:31 "Industry Growth Through Connection" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff Compton is joined by Check Engine Chuck and Ryan Mullen for a conversation about the realities of working in automotive diagnostics. Ryan tells the story of being homeless and in addiction to becoming a sought-after diagnostician, emphasizing the importance of networking and community for professional growth. Check Engine Chuck highlights the power of persistence in tackling complex vehicle problems and the need to continually invest in skills and tools. They also talk about shop politics, technician shortages, and the rewards—and challenges—of building a career in the modern auto repair industry. Timestamps:00:00 The Power of Networking 07:13 "Homelessness to Triumph Story" 14:42 Valuing Talent in Industry 18:04 Balancing Work and Family Time 25:23 DRB3 vs. Y Tech Challenges 30:59 "Frustration, Help, and Connection" 36:37 "Patent Dispute and YouTube Fallout" 37:18 "My Tool is the Best" 43:58 "Discovering His Channel Journey" 49:55 Building Connections Through Snapchat 58:33 Addiction, Trauma, and Crime Connection 59:17 Changing Perspectives on Redemption 01:09:09 "Duralast Crank Sensor Solution" 01:12:05 Sequoia Airbag Sensor Fix 01:19:43 "Elite Techs Gather at Vision" 01:21:40 "Adapting Business for Success" 01:28:44 Diagnostic Tech Shortage Crisis 01:32:16 "No Ceiling for You" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Register NOW for Tekmetric's Tektonic Conference coming up HERE In this episode, Jeff is joined by David Peacock, a mobile mechanic based in Calgary, Alberta. David talks about his life as a subcontractor, pointing out it's pros and it's cons. He's had plenty of run-ins with harsh Canadian winters and long commutes. They also bring up the current  tech shortage and what needs to happen to see it improve. Timestamps:00:00 Fort McMurray: Canada's Boom Town 08:28 Leaving Toxic Work Environments 13:57 "Embracing Mobile Work Independence" 17:29 "Automotive Collaboration Challenges" 25:32 Fleet Operating Costs Insights 30:14 Truck Inspections and Frame Issues 35:05 Dealer Warranty Issues Persist 38:22 "Commission-Based Confusion in Charges" 46:06 "Vacation Saved, Gratitude Earned" 52:41 Oil Change Frustrations 57:27 Autel Remote Shop Experience 01:01:35 TPMS Tool Usage Tips 01:07:15 "Low-Maintenance Generational Drivers" 01:10:31 Miscommunication Leads to Customer Frustration 01:20:38 "Advisor Weakness in Auto Industry" 01:23:41 Understanding Oil Leak Perceptions 01:27:49 "Choosing Stability Over Ambition" 01:36:03 Experience Doesn't Guarantee Mastery 01:39:20 Start Small, Build Understanding 01:43:13 "Technician Time and Process" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232