This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution.
In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it.
Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you.
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Episode 36: Chip Nash, Co-Founder and CEO of Crux
2026/10/21
Medical innovation is moving faster than ever. But are employer healthcare benefits keeping up?
In Episode 36 of Digital Health Heavyweights, Norm Volsky sits down with Chip Nash, Co-Founder and CEO of Crux, to explore why GLP-1 medications have exposed a much larger problem in employer-sponsored healthcare and how the next generation of breakthrough therapies could change the way employers fund, manage, and deliver benefits.
With experience spanning Rally Health, Zephyr AI, and now Crux, Chip has spent his career tackling some of healthcare's most complex challenges. From building scalable digital health solutions to understanding the realities of provider workflows, he brings a unique perspective on why healthcare innovation often moves faster than the systems designed to support it.
GLP-1 medications are just the beginning. As new treatments for obesity, cancer, Alzheimer's, and other conditions continue to emerge, employers will face increasingly difficult decisions about affordability, access, and how to support their workforce.
Chip explains why traditional benefit and payment models aren't equipped to keep pace with these advances and how Crux is working to change that through a more flexible approach to healthcare financing.
Rather than replacing existing clinical solutions, Crux is building the infrastructure to help employers and employees access innovative treatments while working alongside digital health partners.
The conversation also explores how AI is transforming product development, why one-size-fits-all benefits strategies rarely work, and why greater collaboration across digital health could be essential to making healthcare more accessible.
As Chip puts it:
“We are not like heading there, we are sprinting toward there right now.”
In this episode, you'll uncover:
💊 Why GLP-1 medications are exposing deeper challenges in employer healthcare financing
🚀 How breakthrough therapies could reshape the future of healthcare affordability and access
🔍 Why pricing transparency and better cost visibility matter for employers
💰 How combining employer and employee dollars could create more flexible benefit options
🤝 Why collaboration between digital health companies is critical to improving healthcare delivery
🧩 How Crux is building benefits infrastructure that supports existing clinical partners rather than replacing them
🤖 How AI is changing healthcare product development and accelerating innovation
🏢 Why employer healthcare strategies need to account for the unique needs of each workforce
About Chip Nash:
Chip Nash is the Co-Founder and CEO of Crux, a healthcare benefits infrastructure and transaction platform focused on creating more flexible ways for employers and employees to fund and access innovative treatments.
Before founding Crux, Chip held leadership roles at Rally Health and Zephyr AI, gaining experience across digital health, healthcare technology, employer benefits, and AI-driven innovation.
Through Crux, he is working to address the challenges surrounding GLP-1 access and build infrastructure that can support a broader range of healthcare benefits as new therapies emerge.
Chapters:
00:00 Introduction to Chip Nash, Crux, and the Future of Employer Benefits
01:25 How an Accidental Start in Healthcare Led to Complex Problem-Solving
02:55 Lessons from Rally Health and Selling Capabilities Instead of Fear
06:14 Why Every Employer Needs a Different Healthcare Strategy
08:17 How AI Is Transforming Prototyping and Product Development
11:01 Lessons from Zephyr AI and the Challenges of Provider Software Adoption
14:06 Why GLP-1 Medications Inspired the Creation of Crux
16:55 Healthcare Pricing Transparency and Employer Cost Visibility
18:06 Why Breakthrough Therapies Require New Payment Models
20:17 Combining Employer and Employee Dollars for More Flexible Benefits
22:19 Why Digital Health Companies Need Greater Collaboration
23:23 How Crux Differs from Traditional GLP-1 Vendors and Marketplaces
25:28 Crux Partnerships with Flight, eMed, and Weight Watchers
28:54 Supporting Clinical Point Solutions Rather Than Replacing Them
32:21 Pharmacy Economics, Prior Authorization, and New Funding Models
36:44 Why Employers Are Ready to Challenge Hidden Healthcare Costs
39:15 The Unsustainable Economics of Employer-Sponsored Healthcare
41:42 Expanding Flexible Benefits Beyond Pharmacy and GLP-1s
45:21 Meditation, Walking, and Staying Healthy While Building a Company
46:40 Chip's Simple Chicken Recipe and Approach to Nutrition
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Episode 35: Dr. Danny Seidman, Founder of DHS Advisors and Co-Founder of Kin Health
2026/10/14
Are employers actually purchasing healthcare, or are they just purchasing health insurance?
In Episode 35 of Digital Health Heavyweights, Norm Volsky sits down with Dr. Danny Seidman, Founder of DHS Advisors and Co-Founder of Kin Health, to explore why employers need to rethink how they purchase healthcare, manage their health plans, and take control of rising costs.
With a background spanning engineering, medicine, and employer healthcare strategy, Danny brings a unique perspective to one of the biggest challenges facing self-insured employers: understanding where their healthcare dollars are actually going.
From unnecessary spending on imaging to the influence of physician referral patterns, Danny explains how employers can uncover opportunities to improve care without sacrificing quality. He also discusses why advanced primary care, second opinions, centers of excellence, and direct contracting can play a meaningful role in building a more effective healthcare strategy.
But improving healthcare isn't always about adding another vendor or solution. Sometimes, it starts with understanding what you already have, where employees are receiving care, and whether your current approach is actually meeting their needs.
As Danny puts it:
“I hope they’re purchasing healthcare and not purchasing health insurance.”
Looking ahead, Danny shares his vision for a future where employers treat their health plans as businesses that need to be actively managed, potentially with a dedicated Chief Health Plan Officer leading the way.
In this episode, you'll uncover:
🏢 Why employers should treat healthcare as a strategic asset rather than a fixed insurance expense
🔍 How greater transparency can reveal hidden opportunities to improve healthcare spending
🏥 Why imaging, second opinions, and centers of excellence can make a significant difference in cost and quality
🩺 How advanced primary care and smarter referral patterns can improve the employee healthcare experience
🧩 Why adding more vendors and point solutions doesn't always lead to better outcomes
🤝 How direct contracting and customized provider networks could give self-insured employers greater control
📊 What employers should be measuring to better understand their health plan's performance
🔮 Why Danny believes the Chief Health Plan Officer could become an important leadership role in employer healthcare
About Dr. Danny Seidman:
Dr. Danny Seidman is the Founder of DHS Advisors and Co-Founder of Kin Health. With experience in medicine, engineering, and healthcare strategy, Danny works to help employers better understand their healthcare spending, improve care delivery, and develop more effective health plan strategies.
Through DHS Advisors, he helps organizations evaluate their healthcare programs and identify opportunities to improve quality and manage costs. He also co-founded Kin Health, a high-touch healthcare delivery model designed to bring care directly to patients in their homes and offices.
Chapters:
00:00 Introduction to Dr. Danny Seidman and Employer Healthcare Strategy
01:10 From Mechanical Engineering to Medicine
02:12 Why Employers and Employees Experience Healthcare Differently
03:59 Why Danny Created DHS Advisors
05:32 Why Healthcare Spending Remains a Black Box
06:47 The Levers Employers Have Over Rising Healthcare Costs
07:16 Second Opinions and Centers of Excellence for High-Cost Care
09:03 Why Imaging Is One of the Clearest Savings Opportunities
11:42 How Health System Incentives Shape Referral Patterns
13:26 How Advanced Primary Care Amplifies Other Health Plan Strategies
14:53 When More Vendors and Point Solutions Create More Complexity
16:35 Why Employers Are Usually Trying to Do the Right Thing
17:29 Understanding Emergency Room Utilization More Intelligently
18:45 How Kin Health Built a High-Touch, Home-Based Care Model
20:09 Understanding Features Versus Benefits in Healthcare Delivery
21:05 What Employers Should Actually Measure in a Health Plan
22:24 Do Self-Insured Employers Really Need a Traditional Network?
23:19 Building Custom Networks and Lessons from Rosencare
24:53 Where Benefits Leaders Should Start Improving Their Strategy
26:03 Purchasing Healthcare Instead of Health Insurance
27:15 Genomics, Longevity, and Functional Medicine on the Horizon
29:04 Advice for Physicians Considering a Nontraditional Career Path
35:27 Trail Running, Family, and Managing Stress
37:00 Keeping Family Nutrition Simple
38:36 Closing Thoughts
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Episode 34: Matt Harmon, Employee Benefits Consultant at Higginbotham
2026/10/07
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Matt Harmon, a longtime employee benefits leader with nearly three decades of experience across the employer, consultant, and vendor sides of healthcare, to discuss why employers have more power to change healthcare than they may realize.
Throughout his career, Matt has seen the benefits industry from nearly every angle. That experience has shaped a practical philosophy for creating sustainable change: understand where you are, know where you want to go, take action, measure the results, and never accept that rising healthcare costs are simply something employers have to live with.
Matt and Norm explore why the traditional benefits playbook is becoming less effective, how employers can separate true partners from great marketers, and why choosing a familiar or popular vendor does not necessarily mean choosing the right one. Matt also breaks down the importance of aligned incentives, performance guarantees, transparency, and being willing to walk away from solutions that aren't producing meaningful results.
The conversation also dives into one of the most overlooked pieces of benefits strategy: employee engagement. Matt explains why simply communicating that a benefit exists isn't enough, why employers should focus on helping people actually navigate and use their benefits, and how technology can create a more accessible and sustainable experience without requiring organizations to rebuild everything from scratch.
“If you do nothing, and then you put in something that's half the solution, you're solving it 50% better than you were yesterday.”
In this episode, you'll uncover:
🚫 Why “there's nothing we can do” may be one of the most damaging mindsets in employer healthcare
🎯 How employers can move from their current benefits strategy toward a clearly defined future state
💡 Why an imperfect solution today can be more valuable than waiting indefinitely for the perfect one
🤝 How to determine whether a healthcare vendor is truly aligned with your definition of success
📊 Why employers need to measure outcomes and be willing to change or remove solutions that aren't working
📣 Why communication alone doesn't create engagement or meaningful behavior change
⚖️ How misaligned incentives can influence the recommendations employers receive
🗺️ Why benefits leaders should think in multi year roadmaps instead of annual resets
🔍 The question Matt believes every employer should ask a potential partner: “Why you?”
About Matt Harmon:
Matt Harmon is an employee benefits leader with nearly three decades of experience spanning corporate benefits, consulting, and the vendor side of healthcare. His experience across the benefits ecosystem has given him a unique perspective on healthcare purchasing, vendor accountability, employee engagement, and what it takes to build benefits strategies that produce sustainable results over time.
Timestamps:
00:00 Introduction to Matt Harmon and His Benefits Perspective
01:45 How Finance and Problem Solving Led Matt to Employee Benefits
03:12 Four Realities Employers Need to Stop Ignoring
06:04 Why Matt Returned to Consulting
07:24 Finding a Customer First Model at Higginbotham
09:34 How Benefits Consulting Evolved from Playbooks to Outcomes
11:29 Lessons from Early Adoption of Verda and Hinge
16:19 The Advantage of Bending the Trend Early
17:52 Building a Sustainable Benefits Strategy
21:29 What Separates a True Partner from Good Marketing
23:30 The Risk of Choosing Vendors by Popularity
25:07 The Question Every Employer Should Ask: “Why You?”
26:55 Engagement, Optimization, and Root Causes
29:16 Why “There's Nothing We Can Do” Is the Wrong Answer
30:32 Addressing Perverse Incentives in Healthcare
32:00 What Employers Should Change Over the Next Five Years
33:38 Consultant Steering and Misaligned Incentives
34:37 Why Engagement Is About Teaching People to Fish
35:57 A Better Approach to Care Navigation
38:45 Using Technology to Modernize Benefits Sustainably
41:37 Why Benefits Leaders Need a Multi Year Plan
45:58 Cars, Systems, and Matt's Approach to Staying Healthy
47:02 Healthy Eating as a Family Test Kitchen
49:13 The Human Impact Behind Employee Benefits
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Episode 33: Darrell Moon, CEO of Aspirational Healthcare
2026/09/30
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Darrell Moon, CEO of Aspirational Healthcare and Orion, to explore how employers can rethink healthcare by aligning incentives, strengthening relationships, and giving people greater choice in their care.
After decades working in hospital administration, Darrell began questioning whether the traditional healthcare system was truly designed around the people it was meant to serve. That realization ultimately led him upstream from treating illness toward preventing it, shaping a healthcare philosophy centered around relationships, coaching, direct primary care, and helping people pursue their broader goals in life.
Throughout the episode, Darrell and Norm explore the NUCCA model in Alaska and what employers can learn from a relationship-based healthcare system built by asking people what they actually wanted from their care. Darrell breaks down the three pillars of aspirational healthcare: relationship, choice, and alignment, and explains why healthcare should be a “guest at the table” that helps people pursue their dreams and aspirations rather than becoming the center of their lives.
The conversation also dives into direct primary care, employee coaching, nurse navigation, broker compensation, provider quality, and why employers should think differently about how they measure the value of their healthcare strategy. Darrell also shares how AI and technology can strengthen navigation, coordination, and personalized guidance while preserving human support for more complex healthcare decisions.
“What we want is a guest at our table. We want healthcare to partner with us in life to help us reach our life's dreams, goals, and aspirations.”
In this episode, you'll uncover:
🤝 Why relationships can be one of the most powerful foundations for a better healthcare experience
🧭 How relationship, choice, and alignment shape Darrell’s model for aspirational healthcare
🌱 Why moving upstream toward prevention and coaching can change how people interact with healthcare
🩺 How direct primary care can create a more accessible and personal front door to care
🎯 Why employers should connect healthcare strategy to employee loyalty and broader business goals
⚖️ How better aligned incentives can change relationships between employers, brokers, providers, and healthcare partners
📞 How nurse navigation and personalized guidance can help employees find appropriate, high-quality care
🤖 Where AI can strengthen healthcare navigation and coordination without removing the human element
About Darrell Moon:
Darrell Moon is the CEO of Aspirational Healthcare and Orion and has spent decades working across healthcare leadership, employer benefits, and healthcare strategy. His experiences in hospital administration ultimately led him to rethink how healthcare could better serve the people using it. His work focuses on creating healthcare models centered around prevention, relationships, choice, aligned incentives, and helping employers build healthcare strategies that create meaningful value for both their people and their organizations.
Timestamps
00:00 Introduction to Darrell Moon and His Mission to Rethink Healthcare
01:27 What Drew Darrell Into Healthcare
02:30 When Hospital Leadership Began to Feel Misaligned with the Customer
02:50 Edward Deming and Customer-Focused Improvement
05:21 Building Orion and Aspirational Healthcare
07:10 Discovering the NUCCA Model in Alaska
09:07 Building Healthcare Around What Customers Actually Want
12:08 Treatment Teams and Relationship-Based Care
16:20 Why Relationships Still Matter More Than Technology Alone
18:14 Relationship, Choice, and Alignment
19:31 Measuring Healthcare Against Loyalty and Business Goals
22:25 Rethinking Broker Compensation and Incentives
24:26 Direct Primary Care as the Front Door to Healthcare
26:15 Moving Beyond Legacy Health System Funnels
27:11 Using Coaching to Move Healthcare Upstream
28:42 Personal Goals, the Dream Manager, and Employee Loyalty
30:06 White-Glove Care and 24/7 Nurse Navigation
31:05 Guiding Members Toward High-Quality, Appropriate Care
32:15 Darrell’s Personal Experience Navigating Specialty Care
34:07 Using AI to Find the Right Starting Point
35:02 AI, Data, and Ongoing Care Coordination
36:08 Why Better Experiences and Lower Costs Can Coexist
36:43 Lessons from NUCCA’s Customer-Owner Model
37:34 Why CEOs Can Be a Lever for Healthcare Change
39:08 Giving Benefits Leaders More Power at the Negotiating Table
40:44 Advice for Healthcare Entrepreneurs
41:21 Coaching, Personal Goals, and Managing Stress
43:47 Food, Balance, and Keeping Wellness Simple
44:47 Closing Remarks
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Episode 32: Ali Diab, CEO & Co-Founder of Collective Health
2026/09/16
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Ali Diab, CEO and Co-Founder of Collective Health, to discuss what it will take to make employer-sponsored healthcare more transparent, navigable, and aligned with the people actually paying for and using it.
Ali shares how a personal healthcare crisis changed the trajectory of his career and ultimately led him to build Collective Health. After years working across technology and finance at Microsoft, Yahoo, Google, and Goldman Sachs, an experience navigating his own hospitalization and insurance challenges exposed him to just how confusing and opaque the healthcare system could be.
That experience became the foundation for Collective Health and its mission to help employers and benefits leaders “defy the black box” of healthcare.
Throughout the episode, Ali and Norm explore why employers may be among the most aligned buyers in healthcare, how organizations can control costs without sacrificing the employee experience, and why greater transparency is essential to making better healthcare decisions. Ali also explains how Collective Health helps simplify an increasingly fragmented benefits ecosystem through plan administration, care navigation, and technology designed to help members make the next best decision.
The conversation also dives into healthcare pricing, trust, the growing pressure on benefits leaders, and artificial intelligence. Ali shares where he believes AI can create meaningful value through data aggregation, workflow execution, and support, while explaining why clinical diagnosis and treatment still require appropriate human oversight.
"We describe it as a black box and our whole kind of modus operandi is to defy the black box."
In this episode, you'll uncover:
🔍 Why greater transparency can give employers more control over their healthcare strategy
🏢 Why self-funded employers are uniquely positioned to drive meaningful change in healthcare
🤝 How controlling healthcare costs and improving the employee experience can coexist
🧩 Why an increasingly fragmented benefits ecosystem requires better infrastructure and fewer handoffs
🧭 Why engagement isn't the end goal and helping members make the next best decision is what really matters
💡 How Collective Health is working to simplify plan administration and care navigation
📊 What healthcare price transparency reveals about the true cost of care
🤖 Where AI can create meaningful value in healthcare and where human oversight remains essential
🚀 Why challenging the status quo may sometimes be less risky than maintaining it
About Ali Diab:
Ali Diab is the CEO and Co-Founder of Collective Health, an independent healthcare platform helping self-funded employers simplify plan administration, navigate a growing ecosystem of healthcare solutions, and deliver a better benefits experience for their people. Before founding Collective Health, Ali built a career across technology and finance, with experience at Microsoft, Yahoo, Google, and Goldman Sachs.
Timestamps:
00:00 Welcome, Ali Diab, and Why Collective Health Matters
01:15 The Hospitalization That Led Ali Into Healthcare
02:57 Lessons from Microsoft, Yahoo, Google, and Goldman Sachs
05:45 Why Great Founders Can Recruit Without a Famous Brand
07:32 The Problem Collective Health Was Built to Solve
10:03 How Healthcare Consolidation Impacts Costs
12:11 From Monolithic Insurers to Specialized Healthcare
14:39 Why Employers Struggle to Understand Healthcare Spending
16:35 Balancing Cost Control with Employee Experience
18:31 Trust in Healthcare and Insurance
20:29 Why Employers Are Uniquely Aligned to Drive Change
23:38 Simplifying the Fragmented Benefits Ecosystem
25:03 Why Engagement Is a Means, Not the Goal
26:04 Building Better Care Navigation with CareNav
28:26 Why the Status Quo Can Be the Bigger Risk
31:30 The Growing Responsibility of Benefits Leaders
34:35 How Collective Health Is Using AI
37:02 Where AI Adds Value and Where Human Oversight Matters
41:30 Simplifying the Healthcare Experience
43:21 The Case for Healthcare Price Transparency
46:18 What a Knee Brace Reveals About Hidden Healthcare Costs
48:54 Understanding Distorted Healthcare Pricing
50:28 What Surprised Ali About Healthcare Innovation
52:22 Managing Stress and Staying Grounded
54:16 Nutrition, Smoothies, and Everyday Healthy Habits
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Episode 31: Ron Gura Co-Founder CEO of Empathy
2026/09/01
Most employers still treat grief like an awkward side note. Ron Gura is building the case that bereavement is one of the biggest overlooked moments in healthcare and benefits - and that the companies who show up well can turn a transaction into a lasting relationship.
Ron, co-founder and CEO of Empathy, joins Norm Volsky to unpack how a deeply personal loss became the foundation for a platform now serving nearly 50 million people across the U.S., U.K., and Canada. What starts as a conversation about grief quickly becomes a blueprint for a new category of care: one that helps families navigate estate settlement, probate, funeral planning, account closures, and the emotional weight of loss without drowning in red tape.
You’ll discover:
-- Why Ron left high-growth worlds like eBay, WeWork, venture, and the Israeli Air Force to build in one of the most emotionally complex sectors possible
-- How Empathy uses AI, care managers, and workflow design to save families hundreds of hours and thousands of dollars
-- What employers and carriers miss when they treat bereavement as a narrow leave policy instead of a long-tail human need
-- Why one in five employees experiences some form of loss each year, and why grief in the workplace is still so misunderstood
-- How leaders can support grieving employees without guessing, avoiding, or saying the wrong thing
-- What Empathy learned from working with major employers and insurers like New York Life, MetLife, Transamerica, and CarMax
Ron also shares the leadership lessons he learned from elite organizations, why humility and unit economics matter in fast-scaling companies, and why the next wave of life-event benefits will go far beyond bereavement into disability, legacy planning, caregiving, and other moments that split life into before and after.
If you care about digital health, employee benefits, future-of-work, or building products around real human pain points, this episode is essential listening.
Ron Gura is the co-founder and CEO of Empathy, a technology company helping families navigate loss and life transitions. Before founding Empathy, he held leadership roles spanning the Israeli Air Force, eBay, WeWork, and venture capital.
Tune in and learn a ton this episode!
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Episode 30: Dr. Aaron Friedkin, Co-Founder of Manifest
2026/08/18
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Dr. Aaron Friedkin, Co-Founder of Manifest, to discuss a different approach to solving one of healthcare's biggest challenges: making high-quality care more affordable without tearing down the systems already in place.
Drawing from his background in computer science, radiology, and healthcare leadership, Aaron shares the story behind Manifest and the philosophy guiding its approach to healthcare transformation. Rather than pursuing disruption for disruption's sake, Manifest is focused on what Aaron describes as "evolution, not revolution," finding ways for employers, providers, and health plans to work within the existing healthcare ecosystem while creating better outcomes for everyone involved.
The conversation explores how independent provider collaboration, smarter steerage, and thoughtful benefit design can help employers guide members toward high-quality, cost-effective care without requiring entirely new carrier relationships or contracts. Aaron also discusses the structural forces driving healthcare costs and why aligning incentives across providers, payers, and employers may be one of the most important opportunities for meaningful change.
From the Manifest Provider Collective and employer-sponsored benefits to technology, healthcare infrastructure, and the future of the company, this conversation offers a practical look at how collaboration can create a more affordable and effective healthcare system.
"We focus on evolution, not revolution."
In this episode, you'll uncover:
🏥 Why solving healthcare's biggest challenges requires collaboration across the ecosystem
💡 How meaningful healthcare innovation can come from improving existing systems rather than replacing them
📊 How smarter provider steerage can help employers connect members with high-quality, cost-effective care
🤝 Why independent providers can play an important role in improving healthcare affordability and access
🧠 How Aaron's background in medicine and computer science influences his approach to solving complex healthcare problems
📈 How benefit design can encourage higher-value healthcare decisions
🚀 Where technology can reduce friction and improve efficiency without adding more complexity
🔮 Why better aligned incentives could be essential to creating sustainable change across healthcare
About Dr. Aaron Friedkin:
Dr. Aaron Friedkin is Co-Founder of Manifest, a healthcare company focused on bringing employers, providers, and health plans together to improve healthcare affordability and access. With a background spanning computer science, radiology, and healthcare leadership, Aaron brings both a clinical and systems-level perspective to addressing healthcare's most complex challenges.
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Episode 29: Jonathan Bush & Ada Glover of Zus Health
2026/08/12
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Jonathan Bush, Founder and CEO of Zus Health, and Ada Glover, Co-founder and Chief Product Officer, to discuss what it will take to build a more connected healthcare system and why better data infrastructure may be the foundation for healthcare’s next wave of innovation.
In this episode, Jonathan reflects on lessons learned from building athenahealth and how those experiences helped shape the vision behind Zus Health. Ada shares her perspective on building healthcare products and creating infrastructure that makes patient data more accessible, actionable, and useful at the point of care.
The conversation explores one of healthcare’s persistent challenges: there is no shortage of data, yet getting complete, timely information into the hands of the people who need it remains incredibly difficult. Jonathan and Ada discuss why real-time data matters, how shared infrastructure can help healthcare organizations work together more effectively, and what becomes possible when builders can spend less time solving the same underlying data problems.
They also explore the growing role of AI in healthcare and why its potential depends heavily on the quality, connectivity, and accessibility of the information behind it. From healthcare entrepreneurship and product development to interoperability and the future of digital health, this conversation looks beneath the applications we see every day at the infrastructure needed to power what comes next.
In this episode, you'll uncover:
🏗️ Why modern healthcare innovation requires better underlying data infrastructure
🔗 How fragmented information continues to limit care delivery and technology development
⚡ Why timely, complete patient data can enable better clinical decision-making
🤖 How connected, trusted data can unlock more meaningful applications of AI in healthcare
💡 Why healthcare technology should reduce complexity for clinicians and builders rather than create more of it
🚀 How shared infrastructure can give healthcare innovators a stronger foundation to build upon
🤝 Why interoperability and collaboration remain essential to creating a more connected healthcare ecosystem
📊 The difference between having more healthcare data and having data that can actually drive action
About Jonathan Bush & Ada Glover:
Jonathan Bush is the Founder and CEO of Zus Health and previously co-founded athenahealth. His experience building and scaling healthcare technology companies has given him a unique perspective on the infrastructure, incentives, and technology needed to move healthcare forward.
Ada Glover is the Co-founder and Chief Product Officer of Zus Health, where she helps lead the development of products and infrastructure designed to make healthcare data more connected, accessible, and actionable.
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Episode 28: Ty Wang, CEO & Co-founder of Angle Health
2026/08/03
In this episode of Digital Health Heavyweights, Norm Volsky sits down with Ty Wang, CEO and Co-founder of Angle Health, to discuss how modern technology and artificial intelligence are reshaping employer-sponsored healthcare. Together, they explore why healthcare must move beyond legacy systems, how first-principles thinking can unlock meaningful innovation, and what it takes to build a health plan designed for today's employers and employees.
Ty shares how growing up in an immigrant family where healthcare access and literacy presented significant challenges inspired him to simplify one of the most complex industries in the world. He also reflects on how his experience serving in various foreign and domestic posts with the U.S. government and leading major deployments at Palantir Technologies influenced his systems-based approach to solving healthcare's biggest challenges.
From AI-powered care navigation and healthcare infrastructure to transparency, affordability, and the future of employer health benefits, this conversation offers valuable insights into how technology can create a more connected, predictable, and accessible healthcare experience.
"Healthcare systems should be designed from first principles rather than built upon legacy infrastructure."
In this episode, you'll learn about:
🏥 Why healthcare needs to be redesigned from the ground up
🤖 How AI is improving care navigation and the member experience
📊 The role of transparency and predictability in employer-sponsored healthcare
💡 Why better infrastructure leads to better healthcare outcomes
🚀 How Angle Health is modernizing health benefits for small and medium-sized businesses
Ty Wang is the CEO and Co-founder of Angle Health, an AI-native healthcare benefits platform focused on delivering modern, transparent, and affordable health plans for small and medium-sized businesses. Before founding Angle Health, Ty served in various foreign and domestic posts with the U.S. government and led major deployments at Palantir Technologies, experiences that shaped his systems-thinking approach to healthcare innovation.
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Episode 27: Nicholas Syhler & Laust Axelsen, Co-Founders of Embla
2026/07/27
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Dr. Nicholas Syhler and Laust Axelsen, co-founders of Embla, to discuss how personalized obesity care is transforming the future of healthcare.
In this episode, Nicholas and Laust share the founding story behind Embla and explain why obesity should be treated as a chronic disease rather than a lifestyle issue. By combining medical expertise, behavioral coaching, and GLP-1 medications, Embla is helping patients achieve sustainable health outcomes through a personalized, digital-first approach to care.
The conversation explores the growing role of GLP-1 therapies in healthcare, why individualized treatment plans are essential for long-term success, and how employers can better support employee health while managing rising healthcare costs. Nicholas and Laust also discuss the importance of behavior change, measuring clinical and financial outcomes, and what the future of chronic disease management looks like in an increasingly digital healthcare landscape.
"The future of obesity care isn't just about medication—it's about delivering personalized care that creates lasting behavior change and better health outcomes."
Nicholas and Laust share several key principles employers and healthcare leaders should consider when evaluating obesity care and digital health solutions:
- Personalized Obesity Care
- GLP-1 Medication Management
- Behavioral Coaching and Long-Term Health Outcomes
- Digital-First Healthcare Delivery
- Employer Benefits and Healthcare Cost Management
- Chronic Disease Management Strategies
- Clinical Outcomes and ROI Measurement
- The Future of Personalized Healthcare
Dr. Nicholas Syhler and Laust Axelsen are the co-founders of Embla, a digital health company dedicated to improving obesity care through personalized treatment plans that combine medical expertise, technology, and behavior change support.
💊 GLP-1 Therapies: Why personalized dosing and clinical guidance are critical to achieving sustainable outcomes.
🩺 Chronic Disease Management: Why obesity should be treated as a chronic condition rather than a lifestyle issue.
📱 Digital Health Innovation: How digital-first care models are making personalized healthcare more accessible and scalable.
📈 Employer Healthcare Strategy: How employers can support healthier populations while better managing rising GLP-1 costs.
🚀 The Future of Healthcare: How personalized medicine, behavioral coaching, and technology are reshaping chronic disease management.
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Episode 26: Yusuf Sherwani, CEO of Pelago
2026/07/20
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Yusuf Sherwani, CEO and co-founder of Pelago, to discuss how artificial intelligence is transforming behavioral healthcare through personalized, value based care models.
In this episode, Yusuf shares how Pelago is helping employers improve access to substance use treatment and mental healthcare while delivering measurable clinical and financial outcomes. From addiction recovery and behavioral health to AI powered care navigation and value based healthcare, this conversation explores how technology can improve both affordability and accessibility in one of healthcare's most underserved areas.
The discussion also highlights why measuring ROI remains one of the most important drivers of healthcare innovation. Yusuf explains how employers can leverage data driven behavioral health solutions to improve outcomes, reduce costs, and better support their populations through scalable digital care models.
"ROI is the ultimate test of value."
Yusuf shares his perspective on the technologies and strategies shaping the future of behavioral healthcare:
Artificial Intelligence in Mental Healthcare
Addiction Recovery and Substance Use Care
Value Based Behavioral Health Models
AI Powered Care Navigation and Escalation
Employer Sponsored Behavioral Health Solutions
Healthcare ROI and Cost Reduction Strategies
Data Driven Member Engagement
Personalized Mental Health Support
Improving Healthcare Accessibility and Affordability
The Future of Digital Health Innovation
Yusuf Sherwani is the CEO and co-founder of Pelago, where he is helping employers improve access to evidence based behavioral healthcare through technology enabled, value based care solutions focused on substance use management and mental health outcomes.
🧠 Artificial Intelligence: How AI is improving access to behavioral healthcare while supporting better clinical outcomes.
📊 Healthcare ROI: Why measuring value is critical for driving meaningful healthcare innovation.
💡 Behavioral Health: How employers can rethink the delivery and funding of mental health and substance use care.
🤖 AI Powered Care Models: How technology is helping personalize treatment and increase member engagement.
🚀 The Future of Healthcare: Why scalable, data driven behavioral healthcare may be one of healthcare's biggest opportunities.
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You're getting ripped off. Special Edition with Mark Cuban Co-Founder of Cost Plus Drugs
2026/07/13
Mark Cuban Co Founder of Mark Cuban's Cost Plus Drugs Company PBC pulls back the curtain on the trillion-dollar healthcare scam and reveals the revolutionary strategies employers can use to cut costs and regain control.
If you’re tired of seeing your benefits bleed out through opaque contracts, hidden fees, and inflated prices, this episode is your wake-up call. Cuban shares how he’s using direct contracting, transparency tools, and AI-powered insights to break free from industry deception—and how you can too.
This isn’t just another health podcast; it’s a blueprint for change. Discover how to audit insurance and PBM contracts with simple tools that can save millions. Learn why self-insuring can deliver more value and how to leverage cost-plus models for drugs, diagnostics, and surgeries. Cuban breaks down the hidden tricks PBMs and insurers use to inflate prices—then offers practical, battle-tested tactics to outsmart them. Whether you're an HR leader, CFO, or benefits manager, these actionable insights will empower you to drive transparency, eliminate hidden costs, and put employers back in the driver’s seat.
You’ll see how large organizations are carving out direct agreements with hospitals, renegotiating pharmacy prices, and harnessing technology to reveal the true cost of care—saving employees thousands, boosting profits, and fundamentally transforming healthcare economics. The stakes are high: continued industry secrecy risks bankrupting both companies and workers, but armed with Cuban’s blueprint, you can turn the tide.
This episode is perfect for any employer or benefits leader determined to slash healthcare costs and lead industry change. If you’re ready to challenge the status quo and unlock the power of transparency—listen now and start fighting back. You have more leverage than you realize; it’s time to use it.
Mark Cuban is billionaire investor, entrepreneur, and outspoken advocate for healthcare reform, known for disrupting industries and championing transparency and innovation
Learn more about Mark Cuban's Cost Plus Drugs PBC - https://www.costplusdrugs.com/
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Announcing Simplify Health: Exclusive Interview with Co-Founders Norm Volsky & Andy Chan
2026/07/07
Welcome to this very exciting special edition episode of the Digital Health Heavyweights podcast. This week we are FINALLY coming out of STEALTH MODE and announcing the launch of our startup Simplify Health!
In this episode, Andy Chan, CEO and co-founder of Simplify Health, shares his journey from healthcare innovator to startup founder. Discover how his early experiences, industry insights, and vision for digital health are shaping the future of accessible, data-driven healthcare solutions. Learn about how he built Vigilant Technologies and sold it to Sword Health. “Risk is in my DNA.” Andy wants to make it easier for employees and their families to find the right care, and employers to see what benefits are actually working. “We want to be the easy button for healthcare.”
Our host Norm Volsky spent over a decade working with incredible unicorn founders and helping them scale, until it dawned on him. If these founders can’t get above a 3–5% engagement ceiling it is not a ‘them’ issue, it is an infrastructure issue. The whole system is too fragmented, confusing, and disconnected. He described Simplify as the “plumbing” and “infrastructure” that should help direct people to the right care at the right time and make the ecosystem work together better, with the handy help of AI. "AI should be used for personalization, not replacement."
What is Simplify Health? Everyone else helps people navigate once they already know what they need. Simplify Health helps them understand first. Powered by Benefits IQ, our engine that meets employees and their families at the moment of confusion, grounded in real clinical knowledge, their actual plan, the broader benefits ecosystem, and guides them to the right next step (including the $0 and lower-cost paths they'd never find alone).
𝐓𝐡𝐞 𝐆𝐮𝐢𝐝𝐞 (𝐟𝐨𝐫 𝐞𝐯𝐞𝐫𝐲 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐚𝐧𝐝 𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭): Get your plans answers, not internet guesses, and a guide to the right solution for the moment.
𝐓𝐡𝐞 𝐕𝐢𝐞𝐰 (𝐟𝐨𝐫 𝐭𝐞𝐚𝐦𝐬 𝐫𝐮𝐧𝐧𝐢𝐧𝐠 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬): Your team gets real-time analytics, vendor oversight, and insights to double down on working initiatives and expand to new opportunities. Each makes the other smarter.
Let’s Simplify health together! Check out Simplifyhealth.ai to learn more!!
Key Moments:
🚀 The Startup Journey in Digital Health – Building, scaling, and navigating the challenges of launching a healthcare company.
🤖 AI, Data, and the Future of Healthcare – How artificial intelligence and data are transforming care delivery, decision-making, and patient outcomes.
🤝 Building a Stronger Healthcare Ecosystem – Why collaboration among startups, employers, providers, payers, and investors is essential to driving innovation.
📚 Improving Healthcare Engagement and Literacy – Tackling the barriers that prevent people from understanding, accessing, and using healthcare effectively.
🔮 The Future of Employer-Sponsored Healthcare – A vision for how digital health, personalized benefits, and technology will reshape the employee healthcare experience.
Chapters
00:00 Introduction to Simplify Health
01:42 Andy Chan's Journey into Healthcare
04:51 The Birth of Vigilant Technologies
07:34 Navigating Early Challenges and Corporate Partnerships
12:07 Growth and Acquisition by Sword Health
14:48 Lessons from Hypergrowth at Sword Health
16:16 Transitioning to New Ventures
21:16 The Vision Behind Simplify Health
28:02 The Motivation to Start Again
32:20 Vision and Goals in Healthcare
35:53 The Future of Healthcare Accessibility
39:05 Empowering Employers and Employees
41:40 The Role of Digital Health
47:15 Collaboration in the Healthcare Ecosystem
51:10 AI in Healthcare: Opportunities and Challenges
56:27 Outro
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Episode 24: Rohan D'Souza, CEO of Avante
2026/06/30
Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Rohan D'Souza, CEO of Avante, to discuss how artificial intelligence is transforming employer sponsored healthcare through better data, greater transparency, and smarter decision making.
In this episode, Rohan shares how fragmented healthcare data has created significant challenges for employers, brokers, and benefits leaders, and why AI has the potential to bridge those gaps with actionable insights. From improving healthcare visibility and reducing unnecessary spending to modernizing benefits management, this conversation explores how intelligent technology is helping organizations make better decisions while improving employee outcomes.
The discussion also highlights why AI should enhance human expertise rather than replace it. Rohan explains how employers can move beyond information overload by leveraging data driven insights that create more personalized benefits strategies, stronger vendor partnerships, and better healthcare experiences for employees around the world.
"AI is only as valuable as the actions it helps you take."
Rohan shares his perspective on the technologies and strategies shaping the future of employer healthcare:
• Artificial Intelligence
• Healthcare Data Transparency
• Employer Benefits Strategy
• Healthcare Cost Management
• Vendor Performance Insights
• Benefits Decision Support
• Healthcare Analytics
• Personalized Employee Benefits
• Broker and Consultant Innovation
• Data Driven Healthcare
Rohan D'Souza is the CEO of Avante, where he is helping employers, brokers, and benefits leaders harness artificial intelligence to improve healthcare decision making, increase transparency, and optimize employee benefits.
🤖 Artificial Intelligence: How AI is transforming healthcare benefits through actionable insights rather than information overload.
📊 Data Transparency: Why better visibility into healthcare spending is the foundation for smarter benefits decisions.
💡 Employer Strategy: How organizations can leverage AI to improve outcomes while reducing healthcare costs.
🤝 Benefits Innovation: Why AI should empower consultants and benefits leaders instead of replacing human expertise.
🚀 The Future of Healthcare: How intelligent technology is reshaping employer sponsored healthcare and employee benefits.
Like, comment, and subscribe for more conversations with the innovators shaping the future of digital health!
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Episode 23: Dr. Pete Alperin, Co-Founder of DxAngels and Early Employee of Doximity
2026/06/22
Join us for another amazing episode of Digital Health Heavyweights for those passionate about transforming healthcare!
What does it take to build one of healthcare's most influential technology companies and what lessons can today's founders learn from that journey? Dr. Pete Alperin, physician, entrepreneur, early employee of Doximity, and cofounder of DxAngels, shares his unique perspective on scaling healthcare startups, investing in digital health, and why understanding healthcare incentives is the foundation of meaningful innovation.
In this episode, Dr. Alperin reflects on his transition from practicing medicine to helping grow Doximity into one of healthcare's most recognized technology platforms before becoming an active investor in the next generation of digital health companies. We explore the rapid evolution of telehealth, what founders consistently get right and wrong, the importance of building exceptional teams, and how physician workflows remain one of healthcare's greatest opportunities for innovation. Pete also shares his outlook on artificial intelligence, explaining why AI should empower physicians rather than replace them and how thoughtful implementation can improve decision making across the healthcare ecosystem.
If you're a founder, investor, clinician, or healthcare innovator, this conversation offers valuable lessons on building companies that create lasting impact, not just impressive technology.
You'll uncover:
🩺 Why understanding healthcare incentives is essential for startup success
🚀 Lessons from helping scale Doximity during the early days of digital health
💡 What separates successful healthcare startups from those that struggle to gain traction
👨⚕️ Why AI will augment physicians through decision support rather than replace them
📱 How telehealth adoption accelerated during COVID 19 and reshaped healthcare delivery
🤝 The importance of building strong teams and company culture
📊 Why improving physician workflows remains one of digital health's greatest opportunities
💰 What investors look for when evaluating early stage healthcare founders
🌍 Where digital health and AI are headed over the next decade
📈 Practical leadership lessons from navigating medicine, entrepreneurship, and venture investing
Dr. Pete Alperin is a physician, entrepreneur, early employee of Doximity, and cofounder of DxAngels. Through his experience building healthcare technology companies and investing in early stage startups, he continues to help shape the future of digital health by supporting founders solving healthcare's biggest challenges.
We had a great time chatting with Pete and hope you follow along, like, comment, and subscribe!
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