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SummaryIn June, Teresa Leigh, founder of Teresa Leigh Home + Family Office, led a private SFO Circle Clinic on the fast-changing landscape of eldercare and what she calls “the care economy.” The session prompted many family office executives to rethink how they support the families they serve, and the conversation was too important to leave in the room. In this episode, Kristen welcomes Teresa back to continue that dialogue. Whether you attended the clinic or are coming to these ideas for the first time, this is a practical and deeply human look at one of the most significant, and often overlooked, responsibilities a family office can take on. In this episode, we discuss: What the care economy is, and why it reaches well beyond ageing parents to include special needs, chronic illness, neurodegenerative disease, and wider family supportThe true financial cost of care today, and why families so often underestimate both its complexity and its expenseWhat has changed in the past five years to make this conversation more urgentA real-world case study showing what happens when a family waits too long to planThe common characteristics of families who navigate care transitions wellWhat surprised family office executives at the June clinic, and how it shifted their thinkingThe point at which eldercare moves from a private family matter to a family office responsibilityThe emotional cost of care, and how family office leaders can balance logistics with empathyThe biggest gaps family offices still need to closeOne practical action every family office executive can take in the next 90 daysWhat a career spent alongside families in vulnerable moments has taught Teresa about the true meaning of wealth Key takeaway Caring for families goes well beyond managing wealth. As the care economy evolves, family offices have a real opportunity to help families prepare for life’s most important transitions with greater confidence and clarity, and the time to start that planning is before it is needed. About our guest Teresa Leigh is the founder of Teresa Leigh Home + Family Office, where she supports families through eldercare and the wider challenges of care across generations. Learn more To find out more about the SFO Circle, our private clinics, and upcoming educational programming, visit The UHNW Institute.

Summary In this episode, Tom McCullough discusses the evolution of the Table Stakes framework, emphasizing the importance of client-centric, integrated wealth management. He explores how the industry is shifting towards a professionalized role of the integrated advisor and the significance of understanding client needs in a complex world. Key topicsEvolution of Table Stakes framework Client-centric wealth management Role of integrated advisors Industry standards and professionalization Importance of understanding client needs Impact of AI and information access Discovery process improvements Collaboration between specialists and integrators For more information about the Institute and our work, head over to - https://www.uhnwinstitute.org/ Video Link -

Summary In this episode, Russ Haworth chats with Jim Grubman and Tom McCullough about the evolution of integrated family wealth advice and the role of the Ten Domains model in reshaping how advisors meet the needs of ultra-high-net-worth families. Key topics Evolution of the ten domains modelFamily advisory relationships and their central roleThe importance of adaptation and continuous improvementHow firms are using the ten domains for client conversations and strategyThe distinction between content domains and delivery (FAR)The impact of the model on industry standards and practicesThe analogy of orchestration in wealth managementFuture skills and competencies for advisorsThe importance of lifelong learning and innovation Video To watch the video of this episode, click on this link. To find out more about The Institute and our work, head to - https://www.uhnwinstitute.org/

Show notes: In this episode, Jamie McLaughlin sits down with David Salsberg (President and Founder, Gresham Partners) and Michael Zeuner (WE Family Offices) to explore what it really means to be an "integrated advisor" in the ultra high net worth space. They discuss why complexity and multi-generational wealth demand advisors who can connect the dots across investment, tax, legal and estate planning, rather than specialists working in silos. David and Michael share how their firms identify, hire and develop this talent from the ground up, including structured development programmes, mentorship models and the patience required to build these skills over a decade or more. The conversation also covers how AI and changing organisational models are reshaping the talent pipeline, and why retention hinges on giving advisors a clear career path and genuine ownership of client relationships. Topics covered: What distinguishes an integrated advisor from a specialistThe skills that can be taught versus those that must be developed through experienceHow Gresham Partners and We Family Offices structure talent development and mentorshipThe impact of AI on organisational design in wealth managementWhy retention and culture are now central to serving ultra high net worth families Visit The Ultra High Net Worth Institute website here - https://www.uhnwinstitute.org/

Welcome to this episode of the SFO Circle Podcast with host, Kristen Oliveri. For decades, family offices have focused on preserving and growing financial capital. But increasingly, families are asking a different question: How do we preserve and optimize human capital? Conversations about health are evolving. What was once considered a personal matter is increasingly becoming a family office priority, from longevity and preventive care to caregiving, wellness and quality of life. In this episode, Kristen is joined by Zachary Faas, Vice President, Client Advisory and Consulting and Doctor of Psychology at Intent Clinical, Lisa Iaquez, Corporate Director, Business Development and Longevity Advisory at Canyon Ranch and Dr. Brian Dooreck, Founder and President of Executive Health Navigation. Together they explore the growing intersection of family offices, longevity and wellness. They discuss emerging trends, what families are asking for, the realities of aging and caregiving, and the concept of a Chief Wellness Officer—a role that may become as important to some families as their investment advisor or estate attorney. As family offices continue to evolve, the definition of wealth is expanding beyond financial assets alone. Increasingly, families are recognizing that longevity, wellness, caregiving and overall quality of life deserve the same thoughtful planning as investments, governance and estate structures. You can find out more about the work of The Institute here: https://www.uhnwinstitute.org/

Private Wealth Podcast — Michael Zeuner, WE Family Offices Episode summary Host Joe Reilly speaks with Michael Zeuner, managing partner at WE Family Offices and co-founder and board member of the Ultra High Net Worth Institute. Michael traces his career from consulting at Andersen Consulting and Booz Allen through senior roles at Chase Manhattan, JP Morgan Private Bank and Gen Spring Family Offices, to co-founding WE Family Offices in 2013. Along the way he unpacks the industry's shift from a supply-side, product-manufacturing model to a demand-side, advice-led one, the emergence of open architecture, and what it takes to build a sustainable, scalable advisory business without losing the intimacy that ultra high net worth families expect. He closes with reflections on talent development, common mistakes families make after a liquidity event, and how AI is reshaping business development in the wealth management sector. In this episode Early life and education, and a formative mentorship at Shawmut Bank that shaped his approach to client workFoundational lessons from his consulting years about advice being disconnected from product economicsMeeting Mel Lagamasino at Chase Manhattan Private Bank and the early experiments that became open architectureWhy JetBlue became an internal reference point for a demand-driven business modelThe move to Gen Spring Family Offices, its growth through acquisition, and hard-won lessons on cultural alignment in M&APartnering with Pat Soldano (Simric) and Santi Uyoha (TBK) and how those relationships shaped the retainer-fee, non-discretionary modelFounding WE Family Offices in 2013 on flat fees, non-discretionary advice and keeping control with the familyWhere scale genuinely helps (reporting, technology, manager due diligence) versus where it does not (the advisory relationship itself)Building and retaining advisory talent, including why the first two to three years are the highest turnover riskCommon mistakes families make after a major liquidity eventHow AI-driven search is changing inbound business development for boutique advisory firms Guest Michael Zeuner is a managing partner at WE Family Offices and a co-founder and board member of the Ultra High Net Worth Institute. He previously served as senior executive partner at Gen Spring Family Offices and as Global Head of Wealth Solutions at JP Morgan Private Bank. He holds an MBA from the University of Chicago Booth School of Business and a BA from Brandeis University, and hosts the Wealth Enterprise Briefing Podcast. Host Joe Reilly, head of Circulus Group, a family office network based in Greenwich, Connecticut. Find out more about The Institute here - https://www.uhnwinstitute.org/

Summary In this episode, we explore the unique challenges and strategies involved in coaching and developing the next generation within family systems, emphasizing identity, legacy, and emotional maturity. Key topics Differences between developing emerging leaders in organizations and family membersImportance of identity, legacy, and emotional maturity in family developmentThe concept of personhood and its impact on family members' decision-makingThe role of coaching and mentoring in developing confidence and judgmentThe importance of experiential learning and real responsibilityBalancing protection and pressure to foster independenceThe significance of self-awareness and internal developmentStrategies for advisors to support without taking over decision-making Chapters 00:00 Introduction to Family Gens Development 02:13 Differences Between Organizational and Family Development 04:47 The Personhood and Identity in Family Members 07:08 Preparing Family Members for Wealth and Decision-Making 09:56 The Role of Knowledge, Experience, and Gut Feelings 17:00 Coaching, Mentoring, and Developing Judgment 22:55 Advisor Support and Avoiding Backseat Driving 29:09 Balancing Protection and Pressure in Development 45:11 Quickfire: What to Stop and Start in Development 49:59 Signs of Readiness for Responsibility in Rising Gens Resources & Links Ultra High Net Worth Institute - https://www.uhnwinstitute.org

Show Notes In this insightful interview, Kathy Lintz shares her journey from financial education to leading Matter Family Office, emphasizing the importance of purpose, communication, and strategic planning in managing ultra-high net worth families. Discover her approach to family governance, the evolution of wealth management, and how technology is transforming the industry. Chapters 00:00 Introduction to Kathy Lintz and Her Journey 02:47 The Evolution of Financial Planning and Education 05:54 Founding KBL Financial and Working with Athletes 08:59 Transitioning to Matter Family Office 11:47 Understanding Client Needs and Family Dynamics 14:56 Building a Strong Firm Culture 17:54 The Role of Technology in Wealth Management 20:56 Advice for Aspiring Wealth Managers Guest links LinkedIn - https://linkedin.com/in/kathylintz Website - https://matterfamilyoffice.com/

INTRO: Welcome to the SFO Circle Podcast, where we explore the ideas, strategies, and evolving dynamics shaping today’s single family offices and the families they serve. I’m Kristen Oliveri, Senior Advisor to the Institute and the SFO Circle, and in this episode, we turn to a topic that continues to gain momentum across the ultra-high-net-worth community: the rise of the global experience economy. Today, I’m joined by Teresa Chope, CEO and Founder of Gallivant, for a conversation on how today’s wealth holders are redefining luxury through experiences, from major global events like the Olympics, World Cup, and Formula 1 to more bespoke, invitation-only moments that blend travel, access, and connection. Together, we'll explore what's actually driving today's most discerning families — beyond the familiar narratives — how the global lifestyle calendar has evolved from a list of events into a strategic tool, what it really takes to access the world's most coveted moments, and where Teresa sees the experience economy heading over the next few years. It’s a conversation about access, intention, and how experiences are becoming one of the most meaningful expressions of wealth today. Let’s dive in. QUESTIONS: Teresa, there's been no shortage of commentary about ultra-wealthy families shifting from possessions to experiences. The New York Times, Robb Report, Condé Nast — everyone is covering it. But you're in the rooms with these families. What is the conventional wisdom getting wrong, or oversimplifying, about what's actually happening at the UHNW level? How has the concept of a “global lifestyle calendar” evolved for UHNW individuals and families? Why do major global events—like the Olympics, World Cup, or Formula 1—hold such strong appeal for this audience? How are families using these events not just for entertainment, but for connection, networking, or multi-generational bonding? Art is something we don't always associate with the experience economy in the same breath as Formula 1 or the Olympics — but you've described it as one of the most quietly powerful anchors on the UHNW calendar. Can you talk about that? What does access at the highest level look like— or the kind of invitation-only previews that never make it into any publication? What are some of the anchor events that tend to show up on the UHNW social calendar each year? Can you walk us through the different tiers of access that exist around major global events? What separates traditional VIP hospitality from the truly ultra-exclusive experiences? Are UHNW clients increasingly seeking experiences that feel private, behind-the-scenes, or invitation-only? Private aviation is often framed as a convenience, a time-saver. But in your experience, has it fundamentally changed what's even possible for a family trying to construct an ambitious global life — in ways that go beyond logistics? Is it primarily about efficiency and flexibility, or does it unlock a different level of access entirely? What trends are you seeing in how ultra-wealthy families pursue their personal passions and interests globally? Are younger generations approaching luxury travel and global experiences differently than previous generations? If someone wanted to start building their own global events calendar, what would be the first two or three experiences you would recommend? CONCLUSION: As we’ve explored today, the rise of the global experience economy is reshaping how families think about wealth, not just as something to preserve, but as something to live. From intentional global calendars to art previews that never make it into print, to multi-generational journeys that become part of a family's defining story — the through line is always the same: the most meaningful experiences don't happen by accident. They're designed. A special thank you to Teresa Chope for sharing her perspective and insights with us. And thank you, as always, for being part of the SFO Circle community. If you enjoyed this conversation, we invite you to subscribe, share, and continue engaging with us as we explore the ideas shaping the future of single family offices.

This episode examines one of the defining challenges in ultra high net worth wealth management and family office environments: how do you identify, develop, and retain the next generation of leaders at a time when client expectations, generational values, and organisational cultures are all shifting simultaneously? Drawing on the experience and perspectives of Milton Pedraza and Richard Orlando, the conversation moves from the conceptual to the practical. It covers the meaningful distinctions between coaching and mentorship, the conditions that allow emerging leaders to genuinely flourish, and why so many high-calibre firms inadvertently stall the development of their best people despite having every intention to do the opposite. At its core, this is an episode about trust: how leaders earn it from clients, how organisations earn it from their people, and how the field of wealth management must evolve its culture and leadership philosophy if it is to attract and hold the talent it needs for the long term. After listening to this episode, practitioners and leaders in wealth management and family office contexts should come away with: A clearer understanding of the difference between coaching and mentoring, and when each is most appropriate.Practical insight into the conditions that either support or undermine leadership development within high-calibre organisations.A more nuanced view of what emerging leadership looks like beyond technical competence or seniority.Specific prompts for reflecting on how their own organisations approach talent development and retention.A stronger appreciation of the generational dynamics shaping client and colleague expectations in wealth management today.Concrete questions to ask when evaluating whether their firm’s leadership culture is fit for the next decade.

Coalition of the Willing - Part Two In this episode, co-authors Bryn Monahan, Meredith Straight Thomas, Paul Edelman and Russ Haworth explore the evolving concept of leadership and governance within family enterprises, emphasizing the importance of creating inclusive, resilient systems that go beyond traditional succession models. We unpack how coalition-building, behavioral change, and advice play crucial roles in fostering long-term sustainability. Main Topics Covered:The shift from single successor to a coalition approach for leadershipDeveloping behavioral habits and decision-making models for effective governanceEnhancing family cohesion and identity through inclusive participationThe role of external advisors in supporting transition and developmentCreating resilience and long-term sustainability across generationsPractical tools like decision grids and running governance 'gyms' to build capacity Chapters00:00 - Introduction to the White Paper: Building a Coalition of the Willing 02:51 - Moving from linear succession to coalition-based leadership models 03:51 - The importance of creating systems allowing multiple voices 04:35 - How diversity of experience enriches family enterprise resilience 05:57 - Transition from single leader to a coalition: benefits and challenges 08:15 - Evolving identity and participation in family governance 09:36 - Enhancing family cohesion through diversified paths and roles 12:24 - The importance of parallel readiness: governance reform and developmental work 14:58 - Developing capabilities like judgment, communication, and EQ 16:42 - Overcoming behavioral habits and systemic patterns in family governance 19:34 - The complexity of behavioral change vs. structural changes 22:44 - Practical examples of behavioral development (junior boards, incremental leadership) 29:22 - Cultivating a culture that values disagreement and open dialogue 32:18 - The metaphor of 'governance gym' to build sustained behaviors and habits 35:47 - The importance of explicit problem-solving models and decision grids 39:56 - The risk of divergence from agreed governance practices and how to mitigate 42:49 - The resilience benefits of coalition-based governance for long-term continuity 44:18 - Shifting perceptions of stewardship and leadership responsibility 48:06 - The expanding role of advisors in supporting behavioral and systemic change 49:42 - Future of advisory roles: practicing governance beyond structural design This episode emphasizes that effective governance in family enterprises is a behavioral journey supported by systemic tools. External advisors are pivotal in helping families navigate discomfort and ingrained patterns to achieve resilience and long-term success. Links: White Paper - Part One White Paper - Part Two

SummaryIn this episode of the Ultra High Net Worth Institute podcast, host Russ Haworth, along with guests Amelia Renkert-Thomas and Daniel Trimarchi, discuss their white paper titled 'A Blueprint for Multi-Generational Success.' They explore the challenges of traditional succession planning, the importance of evolving governance structures, and the need for clarity and accountability in family enterprises. The conversation emphasizes the significance of education, co-creation, and addressing fears associated with structural changes. The episode concludes with practical steps for families to begin their governance journey and the importance of building a coalition of the willing for future success. Chapters 00:00 Introduction to the Ultra High Net Worth Institute Podcast 06:17 The Role of Governance in Family Enterprises 16:20 Reducing Friction Through Effective Governance 22:22 Co-Creation of Governance Structures 28:21 Addressing Fears in Structural Changes 34:49 The Coalition Mindset in Leadership 40:10 Practical Steps for Families in Transition Link to the Paper https://www.uhnwinstitute.org/new-white-paper-a-blueprint-for-multi-generational-success-building-a-coalition-of-the-willing-part-one/

SummaryThis episode explores the vital role of learning within single family offices, emphasizing how cultivating a culture of curiosity, development, and leadership can create lasting resilience beyond financial assets. Guests share insights on building a learning ecosystem, the importance of internal competencies, and practical strategies for integrating learning into family office practices. Chapters 00:00 Introduction: The Shift to Family-Centered Learning in SFOs 01:24 Why Learning Matters More Than Ever in Family Offices 03:02 The Multifaceted Approach to Learning and Development 04:56 What Gets Missed Without Focus on Learning 06:02 Values, Culture, and Legacy in Family Learning 07:52 Creating a Culture of Growth and Curiosity 12:50 Defining the Chief Learning Officer Role in Family Offices 14:39 Building a Culture of Growth: Fixed vs. Growth Mindset 17:17 Internal Competencies for Family Members and Staff 19:20 Introducing Learning Topics in Family Meetings 22:20 Engaging the Next Generation Through Tailored Learning 24:49 Outsourcing Learning and Development in Family Offices 28:25 Seizing Found Moments for Learning Opportunities 34:28 Key Mindset Shifts for Families Regarding Learning 36:16 Integrating Learning into Family Retreats and Meetings 38:22 Conclusion: Building Resilience Through Family Learning Resources JPMorgan Wealth Management - https://www.jpmorgan.com Twinwood Family Office - https://twinwoodfamilyoffice.com The Cenozia Group - https://cenozia.com Carol Dweck's research on Mindset - https://mindset.yale.edu Citizen Kid Book Series - https://citizenkid.com Behavioral Finance Museum in Chicago - https://behavioralfinancemuseum.com Guest links LinkedIn - https://linkedin.com/in/kristin-oliveira LinkedIn - https://linkedin.com/in/stacey-allred LinkedIn - https://linkedin.com/in/vanessa-reniers LinkedIn - https://linkedin.com/in/bill-woodson

Episode OverviewIn this episode, Joe Reilly speaks with Tom McCullough, Founder and Chairman of Northwood Family Office and Managing Director of Thought Leadership and Strategy at the Ultra High Net Worth Institute. Tom reflects on his journey from traditional investment management into building one of Canada’s early multi-family offices, driven by a simple belief: wealth management must start with the client, not the product. Key TopicsThe Founding of Northwood Frustrated by the lack of integrated advice available to his own family, Tom left a 20-year corporate career to build a firm focused on coordination, objectivity and holistic oversight. What began in borrowed office space has grown into a 40-person organisation serving over 100 ultra-high-net-worth families. The Myth of Investment-Centred Advice Tom challenges the assumption that investments are the centrepiece of wealth management. Instead, he advocates for goals-based investing rooted in deep discovery, family priorities and long-term purpose. Wealth of Wisdom Tom discusses the creation of his two books with Keith Whitaker: Wealth of Wisdom: The Top 50 Questions Wealthy Families AskWealth of Wisdom: Top Practices for Wealthy Families and Their Advisors Both books explore the fundamental questions families face and highlight the importance of curiosity, humility and thoughtful inquiry. Leadership and the Future of the Profession Now stepping into a leadership role at the Ultra High Net Worth Institute, succeeding Jim Grubman, Tom shares his focus on making integrated wealth management practical, implementable and sustainable for the next generation of advisors. Core ThemesIntegration over silosPurpose before portfolioEducation for families and advisorsSuccession planning within advisory firmsElevating standards in ultra-high-net-worth advice

Episode OverviewIn this focused follow-up to the SFO Circle Clinic in Chicago, host Kristen Oliveri brings together three leading voices in family office technology to explore how artificial intelligence is being thoughtfully introduced into the family office environment. The discussion cuts through hype and looks at practical, values-aligned adoption. What You’ll Hear • Where family offices can realistically begin when exploring AI • How to frame AI as mindset, tool, and strategy • The importance of defining the purpose before selecting solutions • Practical operational use cases, from reporting to data analysis • Emerging applications in investment research and monitoring • Safeguards, governance, and risk considerations • Building team literacy and internal confidence • Preserving human judgement alongside automation • What to look for when choosing technology partners • How AI may influence the next generation of governance and decision-making This episode offers clear, grounded insight for leaders who want to explore AI without compromising culture, privacy, or family values. Host: Kristen Oliveri, Senior Family Office Advisor Guests: • Tania Neild, Founder and CEO, InfoGrate Wealth • Bill Wyman, President, Family Office Services, Summitas • Dan Gregerson, Co-Founder and CEO, Summitas