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Register for the AI Policy Development webinar.  AI is already inside your fundraising work, whether your organization has admitted it or not. You can see it in the draft that comes back a little too fast, a little too polished, and somehow less specific to the moment. And when donor communications start to feel like “everyone and no one,” the problem isn’t style. It’s trust. We start with a scene from the HBO show Hacks where a tech investor tries to sell a comedian on using AI to generate punchlines. The counterargument lands hard: shortcuts can create something that looks like the outcome without being the work itself. From there, we bring that idea straight into nonprofit fundraising and ask the uncomfortable question: who should lead an AI policy and governance framework inside a trust-based organization? We break down a real example of what happens when AI use collides with grief and institutional credibility, then zoom out to the quiet reality that most teams are already adopting AI tools ahead of any formal policy. We make the case that development leaders are the most qualified people to convene IT, legal, HR, and leadership not because we’re technical experts, but because we understand relationship dynamics, donor expectations, and what it costs when trust breaks. We also talk about why donor silence on AI isn’t reassurance, it’s assumed guardrails, and why that assumption raises the stakes for getting this right now. If you want an AI policy that actually works, don’t settle for a template you can file. Build principles your team can explain, implement, and adapt as tools change. Subscribe, share this with a development leader, and leave a review so more fundraisers can step into the conversation. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

I recorded this episode on the Sunday before Memorial Day, thinking about an event called Celebration of Life that I helped build on the Big Island of Hawai'i. Lanterns on Reed's Bay. The Hawaiian nose flute. More than three thousand people on the shore singing Hawai'i Aloha at dusk. And what it taught me about what people are really doing when they make a gift in memory of someone they've lost. This episode is about memorial giving, and specifically about what most fundraisers miss when a memorial gift arrives. Research shows that donors with a known memorial connection to a nonprofit are three times more likely to make a planned gift than standard regular donors. Three times. And 3 out of 5 in-memory planned gifts were preceded by earlier in-memory giving. The pipeline to your largest gifts runs directly through the memorial donor you received a few years ago who has been getting your annual fund appeals ever since. Keith shares two stories: John, a man who lost his wife in hospice and kept coming back to the last place she lived on earth, and Mike, a son who called to make a $5,000 gift in memory of his father and left the first conversation committed to an endowed scholarship he still grows today. A memorial gift is not a transaction. It's a knock on the window. This episode is about what to do when you hear it. Free download: Memorial Donor Intake and Stewardship Framework at www.letstalkfundraising.com/MemorialDay Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

Keith just got back from AFP ICON in San Diego, and this episode is his honest debrief. From a late-night reunion dinner with his AFP Leadership Institute cohort (including a practical tip for fundraisers who travel for donor visits) to leading one of the conference's opening sessions on making conferences actually matter in your organization, Keith shares what stuck with him and why. He also shares what he saw in the AI sessions, and he's not pulling punches. A lot of what's being sold as cutting-edge fundraising technology is something you can already do inside the tools you have. The real value, and the real disruption coming, is somewhere else entirely. Keith breaks down where he thinks the industry is heading, including what Model Context Protocol (MCP) connections mean for how you'll interact with your CRM in the not-too-distant future. And then there are the shoes. If you've ever felt the pull between staying small and showing up fully, the close of this episode is for you. Towanda! Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

This is the episode where we stop painting the picture and start talking about what happens next. If you've been listening to this series for a few weeks and something has started to click, this one is for you. You've recognized the moments. You've said "yeah, that's me" more than once. And now there's a quieter question underneath it all: are you going to do something about this, or keep circling? Keith opens with a story from earlier in his career, sitting in his supervisor's office, holding a catalog of very responsible reasons to put off pursuing his CFRE. And what his supervisor said that afternoon is exactly what this episode is built around. Because the gap between understanding a problem and fixing it isn't an information gap. It's a decision architecture problem. And this episode is designed to help you close it. You'll hear a clear and honest walkthrough of what's inside the AI Advantage for Major Gift Fundraising program, including all six modules, the live sessions, the office hours structure, and what the two months of post-curriculum support actually looks like. Keith addresses the most common hesitations directly: not enough time, no AI experience, organizational data concerns, fear of falling behind. Enrollment for the founding cohort is open now and closes Friday. The cohort begins Monday, May 4. If something in you just went "yes," that's the right word. Go to letstalkfundraising.com/majorgifts. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

You've had the donor meeting. It went fine. The conversation flowed, the donor was warm, you covered a lot of ground. And now you're sitting in the parking lot wondering if any of it actually moved the relationship forward. That quiet uncertainty after a visit almost always traces back to the same problem: walking in with a direction instead of a strategy. In this episode, I share the one preparation habit that changed how I lead every donor conversation, and why I wish someone had made it this explicit much earlier in my career. I also come back to a story I've told before on this show, about a donor who gave a six-figure gift to their alma mater instead of us, because I didn't ask in time. The first time I told it, the lesson was about timing. This time, it's about something different: how not having a clear meeting strategy kept me from seeing what was right in front of me. What you'll take away from this episode: three specific things to define before your next donor visit, why writing them down (rather than thinking them through) is the whole point, and how this one discipline changes your post-visit clarity, your portfolio movement, and your confidence in the work over time. Enroll in The AI Advantage for Major Gift Fundraising at letstalkfundraising.com/majorgifts. The first cohort starts May 4th. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

If you’ve been listening to this series and thinking… “This sounds interesting… but I’m not sure it would actually work for me…” This episode is for you. Because that hesitation you’re feeling? It’s not random. And it’s not a sign that you’re behind. It’s actually pointing to the exact places where your work matters most, your time, your donors, your relationships, your results. In this episode, I’m walking through what I’ve been hearing from fundraisers over the last few weeks, the quiet “yeah, but…” thoughts that show up right when things start to feel possible. Things like: “I’ve never used AI before”“I don’t think my organization would allow it”“I’ve tried ChatGPT… it wasn’t that helpful”“This seems complicated”“I don’t have time for this”But instead of pushing past those concerns, we’re going to look at what they’re actually telling you. Because every one of them shaped how I built The AI Advantage for Major Gift Fundraising. Not as a theory. Not as another tool. But as a system that fits into the reality of your day-to-day work, and actually helps you move donor relationships forward with more clarity, consistency, and confidence. If you’ve ever felt like AI sounds promising… but hasn’t quite delivered in your actual work yet, this will help you see why. And more importantly, what changes that. If you’re ready to take the next step, you can join the waitlist here: 👉 https://letstalkfundraising.com/majorgifts We’ll be opening enrollment soon, and kicking off our first cohort on Monday, May 4. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

For months, I was doing everything I thought I was supposed to do as a major gift officer. I was reaching out. I was having meetings. I was putting in the work. But nothing was closing. And the hardest part wasn’t the lack of results. It was not knowing if what I was doing was actually working. In this episode, I’m sharing the moment that changed everything, and how I went from second-guessing my work to having complete clarity and confidence in what I was doing. You’ll hear how I: Moved from scattered effort to focused strategyStopped starting from scratch with every donor interactionBuilt a system to prepare for even the most difficult conversationsCreated visibility into my portfolio so I could actually measure progressWalked into high-stakes leadership meetings knowing I had the answersThis isn’t theory. This is the exact process I used to transform my own major gift work, and it’s what I’ve now built into my program, The AI Advantage for Major Gift Fundraising. If you’ve ever felt like you’re doing everything right but still unsure if it’s working, this episode is for you. 👉 Join the waitlist for early access: https://letstalkfundraising.com/majorgifts We’ll be opening enrollment later this month, and the first cohort begins May 4. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

There’s a moment in fundraising where you start to feel it. You’re doing the work. You’re following up. You’re being thoughtful in your outreach. And still… things just aren’t moving the way they used to. Response rates are slower. Conversations take longer to start. What used to feel straightforward now feels heavier. It’s easy to assume the problem is in the execution. Maybe the message needs to be stronger. Maybe the research needs to go deeper. Maybe you just need to try harder. But what if that’s not actually what’s happening? In this episode, we break down what’s really changed in fundraising, why the same level of effort isn’t creating the same level of movement, and what that means for how you approach your work moving forward. Because this isn’t just about improving your outreach. It’s about understanding the environment your outreach is landing in. And once you see that shift, it changes everything. If this is something you’ve been feeling in your work, I’ve opened up early access to a new program designed to help you adapt to this shift: 👉 https://www.letstalkfundraising.com/majorgifts This is The AI Advantage for Major Gifts, a 6-week live cohort where you’ll learn how to apply AI directly to your day-to-day fundraising work so you can: Know exactly who to prioritizeWalk into meetings preparedCapture and use donor information more effectivelyAnd stop starting from scratchNot in theory. In your actual work. Because at this point, the question isn’t whether fundraising is changing. It already has. The question is what you’re going to do in response to it. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

There’s a moment most fundraisers don’t talk about. The one where you know what needs to happen next… but you’re still trying to get everything lined up before you move. More research. More preparation. More time to “get it right.” And it feels responsible. But over time, that moment starts to cost you something. In this episode, I share a real story from early in my career when I got stuck in that exact place… and what I realized just before it was too late. We’ll walk through: Where “analysis mode” shows up in your workWhat it’s quietly costing your pipelineWhy waiting to feel ready slows down your resultsAnd how to start moving forward with more clarityThis isn’t about doing more. It’s about moving sooner… in a way that still feels thoughtful and aligned with how you do your work. If this resonated with you… I’m building a program called The AI Advantage for Major Gift Fundraising to help you navigate these exact moments with more structure and less friction. You can join the early access list here: 👉 letstalkfundraising.com/majorgifts Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

Fundraising moves when relationships move. And relationships move when the friction falls away. In this episode, we explore how AI can quietly support every stage of the major gift cycle without replacing the human heart of the work. From prospect identification to stewardship, you’ll hear how practical AI workflows can reduce administrative drag so you can show up with donors more present, more prepared, and more confident. We walk through the major gift cycle step by step and explore how AI can support: • Prospect identification and portfolio prioritization • Faster donor research and one-page briefings • Turning messy post-visit voice notes into CRM-ready contact reports • Stress-testing cultivation strategies and next steps • Strengthening the systems that support real relationships Along the way, I share a real example of narrowing a 150,000-person database to 300 high-potential prospects, and how today’s tools can compress months of manual work into something far more manageable. The goal isn’t to automate fundraising. The goal is to strengthen the systems that allow fundraisers to focus on what matters most: the relationships. If you’re interested in going deeper, I’m developing a new program called The AI Advantage for Major Gifts, where we explore these workflows across the entire major gift cycle. You can join the waitlist here: letstalkfundraising.com/majorgifts If this conversation resonates, share the episode with a colleague who lives in spreadsheets and leave a review to help other fundraisers find the show. Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

Most of us came into this work to build relationships. But too often our days get buried under contact reports, prospect research, and messy systems that keep us tied to a desk. In this episode, we explore a simple idea: what if AI could handle some of the repetitive administrative work so fundraisers could focus more energy on donor relationships? You’ll hear the story behind a set of practical AI workflows that began as small experiments and grew into a framework that supports the entire major gift cycle, from prospect identification and donor research to cultivation strategy, proposal writing, and stewardship. Along the way we talk about: • the hidden cost of administrative work in major gift fundraising • how broken systems once kept me behind a desk nearly full-time • the breakthrough that helped identify the top 300 prospects for a record-setting campaign • how fundraisers are using AI to produce cleaner CRM records and better donor briefings • ethical guardrails, data security, and keeping humans firmly in charge This conversation also introduces a new program I’m developing called The AI Advantage for Major Gifts, built by a career fundraiser to help peers reclaim time and strengthen donor relationships with practical AI workflows. If this idea resonates with you, you can join the waitlist here: letstalkfundraising.com/majorgifts Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

Fundraising doesn’t belong only to the boldest voice in a crowded gala. It thrives in the quiet moments where a donor feels understood, a tense call cools with care, and a complex gift moves forward because someone listened long enough to hear what really matters. We sit down with advancement officer and CFRE Carissa Kineski to explore how introverts turn deep listening, patience, and empathy into durable donor relationships—and why those “soft” skills are often the hardest to replace. Carissa shares how de-escalating tough donor inquiries taught her that most people want to be heard before they want solutions. We talk about shifting event metrics from volume to depth, capturing small personal details that compound trust, and pacing conversations so generosity can breathe. You’ll hear practical strategies for big rooms and small reserves: set two meaningful targets at receptions, arrive early to let conversations come to you, pull in a colleague as a connector, and take short resets to protect your energy. We unpack common workplace habits that sideline reflective thinkers and offer simple fixes—send agendas in advance, use hand-raising and round-robin turns, embrace ten seconds of silence after prompts, and normalize hybrid time that fuels focus. We also draw a firm line between introversion and shyness. Introverts aren’t afraid of people; they recharge differently. That difference can be a leadership advantage, especially with donors who need careful attention, clear boundaries, and empathetic pivots when constraints arise. Carissa reflects on the biases quiet professionals face, how to coach resumes toward owned impact without bragging, and why organizations should promote for substance, not volume. If you’ve ever felt pressure to perform extroversion, this conversation offers permission and a plan: lead with presence, measure what matters, and let listening do the heavy lifting. Enjoyed the conversation? Follow, share with a colleague, and leave a quick review—then tell us: what quiet skill drives your biggest wins? Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

Looking for a unicorn hire who “just gets it” on day one? We’ve all been there—and it rarely works. To celebrate fifty episodes, we pull back the curtain on what truly drives consistent donor results: intentional onboarding that blends benchmarks with belief, practice with coaching, and culture with clarity. We map four levels of onboarding—from isolation and functional quick tours to benchmarked ramp-ups and full alignment—and show how each step changes employee confidence and donor outcomes. We share lessons from Apple and Disney that any nonprofit can adapt without a Fortune 100 budget: train before public exposure, simulate the hard moments, and coach for strengths as much as gaps. Then we tackle the common nonprofit blind spot—relying on passion while skipping structure—and offer a usable path to shift responsibility from “find the perfect person” to “build the system that shapes great people.” You’ll hear how to define 30-60-90-180 day milestones, create role-specific learning paths for major gifts and grants, and make culture explicit rather than assumed. AI shows up as a practical ally, not a shortcut. Capture your best mentor’s wisdom, convert it into clear step-by-step playbooks, stress-test your onboarding checklists for missing pieces, and run realistic simulations: skeptical board members, donor objections, stewardship missteps. The results are faster time to competence, lower turnover, and a steadier donor experience across every touchpoint. If passion has been burning out inside your shop, this is your blueprint to protect it—documented processes, consistent coaching, and ongoing iteration that compounds over time. If this conversation resonates, subscribe, share it with your team, and leave a quick review so more nonprofit leaders can find it. Then tell us: what’s the first process you’ll document and simulate this month? Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

Every Valentine’s Day, nonprofit inboxes fill up with warm subject lines and messages that say, “We love our donors.” The intention is real, but the impact often falls flat. In this episode, we unpack why broad gratitude is easy to send and easy to forget, and why donors don’t experience our effort or our process, they experience how they’re treated. The real question isn’t whether a message was handwritten or AI-assisted. It’s whether it reflects why the donor gave and makes them feel genuinely seen. We separate care from craft, challenge the belief that authenticity requires doing everything by hand, and explore how AI can support donor gratitude without diluting trust or values. Used well, it doesn’t replace intention, it helps translate it into clear, timely, human communication. You’ll also hear a practical, repeatable stewardship rhythm, from a fast, specific thank-you to meaningful follow-up that connects impact back to donor values. Plus, a preview of an upcoming AFP Icon session with Carissa Kineski on turning inspiration into action and building systems you’ll actually use. The throughline is simple. Donors feel loved when they feel seen. Attention is what makes that reliable. If this resonated, follow the show, share it with a colleague, and leave a quick review. What’s one small detail you could add to your next thank-you to make it unmistakably personal? Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite

This Groundhog Day episode is a personal announcement and a fundraiser’s roadmap for change. After fifteen years in nonprofit leadership, I’m stepping away from a role I loved—not because something was wrong, but because something bigger was calling. What began as one reluctant conference session turned into a growing invitation to speak, teach, and help nonprofits navigate the future of fundraising, AI, and trust. In this episode, I share the full story behind my pivot, the fear and grief that came with leaving stability, and the practical framework that helped me choose expansion over comfort. If you’ve ever felt stuck repeating the same fundraising year—holding tightly to events, grants, or strategies that no longer fit—this conversation is for you. HERE ARE 3 KEY TAKEAWAYS FROM THIS EPISODE: 1️⃣ Growth Requires Space – The hardest part of evolution isn’t starting something new. It’s letting go of something good so the next chapter can flourish. 2️⃣ Not Letting Go Has Hidden Costs – Every strategy has a price: staff hours, burnout, turnover, and the opportunity cost of what you could be building instead. 3️⃣ Letting Go Can Be Strategic, Not Reckless – I walk through a simple nonprofit capacity audit to help leaders release sustainably, protect relationships, and grow without exhausting their teams. This year, you don’t have to repeat the same fundraising loop. If this resonates, subscribe at letstalkfundraising.com/subscribe, share with a colleague, and tell me: what will you let go of first? Sign up for the June 24, 2026 webinar on leading your organization in developing an AI policy that works for your development office.  👉 www.LetsTalkFundraising.com/AIPolicy 💡 Want to take the next small step? → Free Download: 12 Fundraising Prompts You'll Actually Use → Course:  The Fundraiser's AI Starter Suite