Advertise on podcast: Renewable Heating Hub Homeowners' Q&A

In this episode we challenge one of the biggest assumptions in the UK retrofit and heat pump space: Should insulation always come first, or is ‘fabric fifth’ actually more realistic (and better) for the average home? Natasha Ackroyd, Rhiannon de Wreede, Danny Murphy, Richard Burrows & Graeme Ross take an unfiltered look at the realities homeowners face: budgets, sequencing, installer messaging, risk, disruptive works, real-world constraints and whether the industry is giving people useful advice. Sponsored by: EON Next: https://bit.ly/RHH-EON Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

In this episode we're joined Barry Sharp, John Wood & Richard Williams. We dive into the big question that every UK homeowner is asking: how do you find a heat pump installer you can truly trust with your home, your comfort and your money? Check out our new book The Ultimate Guide to Heat Pumps. Buy now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners Get connected with the best heat pump installers in the UK: https://renewableheatinghub.co.uk/reliable-heat-pump-installer-uk Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

Ideal Heating’s installer cashback warranty scheme... is it a fair model or homeowner rip-off? And with Rachel Reeves signalling turbulence around future heat pump subsidies, what does this mean for homeowners, manufacturers and installers? In this episode, I’m joined by Patrick Wheeler (Vito Energy) and Barry Sharp (Renewable Heat) for an honest breakdown of: – Why Ideal is incentivising SHORTER warranties – Whether installers may be tempted to cut corners – How homeowners can check if they’ve been short-changed – Why extended warranties are becoming a battleground – What Rachel Reeves’ announcement really means for BUS – Whether the UK heat-pump market could collapse if subsidies vanish – What needs fixing FIRST: pricing, policy, MCS, eco-funding or the spark gap? – Is Adia the next big break through for heat pump installations? Check out our new book The Ultimate Guide to Heat Pumps. Buy now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners Get connected with the best heat pump installers in the UK: https://renewableheatinghub.co.uk/reliable-heat-pump-installer-uk Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

Who can UK homeowners really trust with a heat pump installation? In this heavyweight episode of the Homeowners’ Q&A Podcast, five of the biggest players in the industry sit down together for the first time: James Law (British Gas), Thomas Root (Octopus Energy), Aadil Qureshi (Heat Geek), Clayton Brown (EDF) and Matt Isherwood (Aira). We dig into guarantees, high-temperature systems, Zero Disrupt vs EDF Express vs Cosy Turbo, installation quality at scale, performance monitoring, homeowner protection, aftercare gaps and whether the industry is heading for a race to the bottom. Expect honesty and some serious insight into what’s coming next in the UK heat pump transition. If you’re a homeowner, installer or policymaker, this is essential viewing. Check out our new book The Ultimate Guide to Heat Pumps. Buy now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners Get connected with the best heat pump installers in the UK: https://renewableheatinghub.co.uk/reliable-heat-pump-installer-uk Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

In this episode of the award-winning Homeowners’ Q&A Podcast, we’re joined by Ian Edgeworth, Nigel Day and Richard Burrows. Together they explain why the majority of system inefficiencies can be traced back to poor design, wrong flow rates and bad commissioning. Check out our new book The Ultimate Guide to Heat Pumps. Buy now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners Get in touch with the best heat pump installers in the UK: https://renewableheatinghub.co.uk/reliable-heat-pump-installer-uk Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

Heat loss calculations can make or break your heat pump installation. In this episode of the Homeowners Q&A Podcast, we’re joined by Rich Cartwright, Dan Cadd, Simon Murray and Mario Dodić to expose the truth behind one of the most misunderstood parts of system design. We dig into why heat losses vary so wildly between installers, how assumptions can ruin your efficiency and what homeowners can do to protect themselves. Sponsored by: EON Next: https://bit.ly/RHH-EON Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

Confused by HeatGeek’s ZeroDisrupt? You’re not alone. In this episode of the Homeowners’ Q&A Podcast, we're joined by Leah Robson, Mark Hall, Simon Wardle and James Clark to unpack what ZeroDisrupt really means for homeowners. Does “cheaper, faster and less disruptive” mean cutting corners or could it finally make heat pumps accessible to the masses? Our guests debate cost vs. quality, flow temperatures, guarantees and whether AI can ever replace good engineering. Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

In this episode we're joined by Ashley Stokes from Renewable Store and Mark Denman from Custom Renewables to unpack what makes premium heat pumps different from the mainstream models dominating the UK market. If you’ve ever wondered whether high-end heat pumps justify their price tag, or if a cheaper install can really deliver the same comfort and reliability, this is the conversation you don’t want to miss. Sponsored by Renewable Store, UK suppliers of Heliotherm Heat Pumps: https://renewablestore.co.uk Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Homeowners’ Q&A Podcast, Mars sits down with Richard Burrows (Pirate Heating Supplies) to talk about the struggles facing heat pump installers in the UK: from financial pressures and MCS red tape to homeowner expectations. If you’ve ever wondered why some heat pump installs fail, why prices vary so much or what’s really happening behind the scenes, this episode is essential viewing. We talk candidly about Heat Geek’s Zero Disrupt model, the race to the bottom in pricing, MCS’s accountability problem and how the lack of installer support and cash flow pressures could threaten the industry itself. Pirate Heating Supplies: https://pirateheatingsupplies.com Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

It’s one of the great domestic debates: one partner turns it up, the other sneaks it down. But there’s real science behind the “thermostat wars.” In this episode of the Homeowners’ Q&A Podcast, we explore why men and women experience heat differently and what that means for heat pump design, running costs and comfort in the modern, energy-efficient home. We’re joined by Briony Price, Kirsten Campbell-Morris, Rhiannon de Wreede and Barry Sharp. It’s honest, funny and surprisingly revealing. A deep dive into the intersection of comfort, design and biology, with some domestic truths every homeowner will recognise. Sponsored by Mitsubishi Electric: https://les.mitsubishielectric.co.uk/products/residential-heating/control/ecodan-wireless-remote Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

When a heat pump fails, the cracks in the system (both the installation and the wider industry) become brutally clear. Mars sits down with Richard Burrows (Pirate Heating Supplies) to pick apart a system that never worked optimally, explore why so many UK installs fall short and what happens when your system fails. Pirate Heating Supplies: https://pirateheatingsupplies.com Mid Wales Plumbing & Heating Supplies: https://midwalesplumbingandheatingsupplies.co.uk Check out our new book The Ultimate Guide to Heat Pumps. Order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

What does a real heat pump service look like? Why are prices all over the place? And will AI and remote monitoring replace boots on the ground? In this Homeowners’ Q&A Podcast we are joined by Tom Owen, Nigel Day and Simon Basden. Together, they explore the future of servicing, the value of preventative maintenance, and how homeowners can avoid being ripped off. Thank you to Panasonic for sponsoring this episode: https://www.aircon.panasonic.eu/GB_en/ Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

What does a quality heat pump installation actually look like and how can homeowners spot the difference between a top-class job and a future headache? In this episode, we’re joined by Simon Wardle, Barry Sharp, Ian Trott and Mark Hall for a frank discussion about best practices, common mistakes and what really matters when it comes to system design, buffer tanks, commissioning and long-term performance. Sponsored by: Ultimate Renewables Supplies: https://ultimaterenewables.com/ Baxi: https://www.baxi.co.uk/ Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

Every heat pump owner has faced that dreaded moment: the error code flashes, the heating stops and you’re left wondering whether to call your installer or if it’s something you can fix yourself. In this episode of the Homeowners’ Q&A podcast, we break down the essential troubleshooting tools every homeowner should keep on hand: from radiator keys and pressure gauges to magnetic filters, thermal imaging cameras and the latest remote monitoring apps. Our expert panel this week is James Moran, Daniel Murphy, Graham Hendra & Mark Hall. Thank you to Panasonic for sponsoring this episode: https://www.aircon.panasonic.eu/GB_en/ Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Homeowners’ Q&A Podcast, we break down the importance of collecting, reading and understanding your heat pump data. Joined by Sarah Prutton, Henri Castelyn, Richard Burrows and Michael Crook, we strip away the jargon and get straight to what matters for homeowners. Thank you to Panasonic for sponsoring this episode: https://www.aircon.panasonic.eu/GB_en/ Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now: https://renewableheatinghub.co.uk/the-ultimate-guide-to-heat-pumps-a-comprehensive-resource-for-homeowners/ Buy Bodge Buster: Heat Pump Guide for Homeowners: amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.